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Part 2: Instructions for Use
1. What to Do if My G20 Series RoboVac does not
Return to the Charging Station?
Before troubleshooting, please see below information regarding in what kind of
situations will G series RoboVac fail to dock:
-Thick carpets with tassels or wool, or carpets throughout the room. Stuck in some
place/furniture/chair etc. Move the RoboVac manually during the cleaning process, the
charging station position may be shifted to another room due to these situations.
For G10, since it has one Gyroscope, it can only be used on the hard floors, so making
sure no carpet in the house would affect G10. We only recommend our customers to
use this model on hard floors.
-The charging base is not in an appropriate place: Make sure to install the charging
base in a proper location. There are no obstacles within 1m/3ft to the right and left side
and 2m/6ft from the front. Try not to put the charging station in the corner. If the house is
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