large, move the charging station to the middle.
-RoboVac stops with errors and voice alerts.
-Eliminate external interference factors: work on a very dark-colored carpet or under
direct Sunlight.
To troubleshoot, please refer to the following steps:
●
Confirm whether you have a large carpet or a carpeted room in your house.
●
Ensure the RoboVac and the charging base are not on a very dark-colored or
high-pile carpet.
●
Make sure to install the charging station somewhere that is easily accessible and
against a wall.
●
Clean the charging pins on both the charging base and bottom of the vacuum
with a dry clean cloth.
●
Make sure you start the Auto Clean when the RoboVac is on/nearby the charging
station.
●
Check if your Robovac was caught or gets stuck somewhere, or whether it
stopped with any errors/voice alerts, during the cleaning.
●
If these do not help, enable the "Log Upload" feature in the EufyHome app, then
run the RoboVac 1-2 times. And contact eufy support for further assistance.
7
