Amulet Hotkey DXZC-AM User Manual Download Page 9

DXZC-AM and DXZC-AMC Manual

Security Edition

www.amulethotkey.com |

9

2.4 IP and MAC addresses

Before you set up a zero client, make a note of these details:

MAC and IP address of the remote PCoIP host

MAC and IP address of the zero client

Find this information on the base of the zero client and on
the configuration record/serial number label of the remote
host. You can also use the Administrative Web Interface (

section

2.9.2

) to find the MAC addresses.

If your network uses DHCP, the host and zero client obtain their
IP addresses from the DHCP server. If no DHCP server is
available, the host and zero client time out after approximately
two minutes and adopt the following default IP addresses:

Zero client:

192.168.1.50

Host card:

192.168.1.100

2.5 Power supply

Amulet Hotkey DXZC-AM zero clients are supplied with a mains
to DC power supply that self-senses the incoming voltage
(110-240VAC). This power supply has a locking DC connector for
use with the zero client. To release the connector, pull the
locking sleeve away from the rear of the zero client.

Important!

Use only this power supply with the product.

The Amulet Hotkey part number is CA-XX01-0011.

2.6 Network bandwidth

PCoIP uses the Internet Protocol (IP) to transmit data
between the host and client. The data can be routed over any
IP-compatible infrastructure between offices or across
continents. In every case, performance depends on the available
bandwidth and signal latency.

How much bandwidth is required? This depends on several
factors, including the number of pixels changing from frame to
frame, the number and resolution of screens to be encoded, and
settings made by the user. Different displays and usage will
generate different bandwidth requirements.

For example, a dual video head system running a word
processor, spreadsheets, and 2D illustrations/designs will
typically use between 1 and 10 Mbit/s.

Because the exact bandwidth requirements for PCoIP are
difficult to predict, use the following values as a guide only:

With no USB or audio data, PCoIP uses approximately
32Kbit/s per pair of monitors.

General office use (that is, writing documents) consumes
between 300-500Kbit/s.

PCoIP only sends display changes, so an idle display
generates very little traffic.

A significant display change (such as minimising or restoring
a window) can cause a brief peak of around 4-5Mbit/s.

USB transfers generate up to 6Mbit/s of traffic in the
direction of the transfer.

Audio requires around 2Mbit/s.

Playing full-screen video can use up to 70Mbit/s.

In all cases, PCoIP builds to a lossless image. If the required
bandwidth is not available, PCoIP dynamically adjusts the quality
to match. You can also use the zero client management tools
(see

section 2.9

) to optimise performance for most conditions.

If bandwidth usage is a concern, we recommend testing and
monitoring on your network. For assistance, please contact
Amulet Hotkey.

2.7 LED status indicators

The DXZC-AM and DXZC-AMC have status LEDs on the front and
rear panels:

Front panel LEDs show the status of the PCoIP connection
and the power status. See

item 5

 and

item 6

 in section 4.1

Rear panel LEDs associated with the RJ45 or SFP network
connection indicate current network activity. See

item 2

 in

section 4.2.

2.8 Support for connection brokers

All Amulet Hotkey zero clients can be configured to use a third
party connection broker (also known as a connection
management server). The following connection broker products
include PCoIP support:

VMware View Connection Server

Leostream Connection Broker

Connection brokers simplify the administration effort for
managing large complex PCoIP systems. A connection broker
interacts with systems such as Active Directory to dynamically
assign PCoIP hosts to zero clients based on the identity of the
user establishing a connection from the zero client. Connection
brokers are also used to allocate a pool of hosts to a group of
zero clients.

You can use any of the available management tools (see

section 2.9

) to specify the connection broker. You must

provide the IP address or DNS name of the connection broker.
You must also specify the ‘Connection Management Interface’
connection type for the PCoIP session.

Summary of Contents for DXZC-AM

Page 1: ...Revision 2 4 June 2016 HB DXZC 0003 DXZC MANUAL SECURITY EDITION DXZC AM DXZC AMC PCoIP Zero Clients...

Page 2: ...e SFP module emits invisible radiation which can cause harm if installed or serviced incorrectly Follow the guidelines below Warning Class 1 laser product Warning Invisible laser radiation can be emit...

Page 3: ...lar installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the i...

Page 4: ...re 13 3 2 Controlling the use of USB devices 13 3 3 Event logs 14 3 4 Secure disposal of DXZC AM and DXZC AMC devices 14 4 DXZC AM DXZC AMC zero client features 15 4 1 Front panel 15 4 2 Rear panel 16...

Page 5: ...aintenance increased security and cost savings See section 1 3 for details 3 1 4 LAN WAN Copper Fibre 2 1 Example PCoIP system with DXZC AM zero client 1 DXZC AM zero client dual video head 2 Monitors...

Page 6: ...ore general information about PCoIP zero clients visit www teradici com Note Other remote computing protocols use client rendering To render an image on the client each command from the host and each...

Page 7: ...tal video audio and USB data generated by the PC and compresses and encrypts this data It then transmits this data in real time over an IP network to the user s PCoIP zero client Amulet Hotkey PCoIP h...

Page 8: ...we strongly recommend that you implement a robust and secure password policy Where possible use a machine generated password of eight or more characters We also recommend that you provide your DXZC A...

Page 9: ...only With no USB or audio data PCoIP uses approximately 32Kbit s per pair of monitors General office use that is writing documents consumes between 300 500Kbit s PCoIP only sends display changes so a...

Page 10: ...ministrator Guide available to download from the Teradici website 2 9 1 PCoIP Management Console The PCoIP Management Console has a web interface that allows you to manage multiple devices PCoIP zero...

Page 11: ...owing check boxes Disable Administrative Web Interface Disable Management Console Interface If you keep the AWI and CMI enabled so that zero client administration is not restricted to the local On Scr...

Page 12: ...DXZC AMC Manual Security Edition www amulethotkey com 12 Without these spacers airflow is restricted and can cause higher than usual temperatures in some units Important Do not stack units without us...

Page 13: ...ction 2 9 4 Therefore you must make the configuration changes described below on each zero client unit before you deploy it to end users The DXZC AM zero client supports access control of peripheral U...

Page 14: ...your zero clients You can also enable enhanced logging for a single category of log entries such as USB entries or Smartcard entries 3 From the home screen choose Configuration Time Configure the Net...

Page 15: ...00 Level 1 and is compatible with 5V 3V and 1 8V smart cards For an overview of smart card authentication see section 6 4 4 DXZC AM front panel 7 1 2 3 4 5 6 DXZC AMC front panel 7 1 2 3 4 5 6 8 4 1 F...

Page 16: ...1 DisplayPort connector Video output 2 DisplayPort connector By default the On Screen Display OSD displays on the monitor connected to video output 1 Alternatively you can specify video output 2 as th...

Page 17: ...tively you can connect USB audio devices to any USB socket on the front or rear panel 5 2 Connect to a PCoIP host The DXZC AM connects to a remote PCoIP host via the network port DXZC AM zero clients...

Page 18: ...mainly used for testing and evaluation purposes Note See section 5 4 for more information about using the SLP Discovery connection method Using a connection broker A third party connection broker is...

Page 19: ...their monitors There is a pause while the zero client acquires the host IP address the PCoIP On Screen Display OSD briefly shows a connection progress screen see below on the monitor attached to vide...

Page 20: ...support pre session smart card authentication 15134 299 Teradici Knowledge Base articles are available to registered users at techsupport teradici com In session authentication The smart card is used...

Page 21: ...ble solution is to implement fix 1 7 This section describes how to resolve a display problem that can affect PCoIP systems that use TERA2 hosts and zero clients Note For other known TERA2 display issu...

Page 22: ...sking environment the most reliable solution is to implement fix 1 We do not recommend fix 2 if the physical monitor arrangements are likely to differ for each zero client Repeat these steps on each z...

Page 23: ...gy to the Windows operating system 1 On the host PC right click the PCoIP icon in the notification area of the Windows taskbar Then click Open Properties 5 Disconnect then reconnect the PCoIP session...

Page 24: ...e on request USB connections DXZC AM 4 x USB 2 0 Type A including keyboard and mouse ports DXZC AMC 3 x USB 2 0 Type A including keyboard and mouse ports Note USB 2 0 devices are supported but not in...

Page 25: ...er DXZC AMC Standards ISO 7816 EMV 2000 Level 1 GSA FIPS 201 approved product list Protocols T 0 T 1 2 wire SLE 4432 42 S 10 3 wire SLE 4418 28 S 9 I2C S 8 Supported card types 5V 3V and 1 8V smart ca...

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