Amulet Hotkey DXZC-AM User Manual Download Page 3

DXZC-AM and DXZC-AMC Manual

Security Edition

www.amulethotkey.com |

3

Amulet Hotkey Zero Clients are ready for use with VMware® View® version 4 and above.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful
interference to radio or television reception, which can be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

This manual covers the Amulet Hotkey

®

 DXZC-AM and  DXZC-AMC zero clients that make use

of the TERA2 range of PCoIP

®

 processors.

It covers the principle features of these zero clients, their specifications, operation and
connection to desktop peripherals. It also explains briefly how to create a PCoIP session
between a zero client and remote PCoIP host.

For a full and detailed understanding of the PCoIP protocol, options for connection, security
and management, please refer to the

PCoIP Zero Client and Host Administrator Guide

 which

can be downloaded from the Teradici website technical support pages.

IMPORTANT

Summary of Contents for DXZC-AM

Page 1: ...Revision 2 4 June 2016 HB DXZC 0003 DXZC MANUAL SECURITY EDITION DXZC AM DXZC AMC PCoIP Zero Clients...

Page 2: ...e SFP module emits invisible radiation which can cause harm if installed or serviced incorrectly Follow the guidelines below Warning Class 1 laser product Warning Invisible laser radiation can be emit...

Page 3: ...lar installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the i...

Page 4: ...re 13 3 2 Controlling the use of USB devices 13 3 3 Event logs 14 3 4 Secure disposal of DXZC AM and DXZC AMC devices 14 4 DXZC AM DXZC AMC zero client features 15 4 1 Front panel 15 4 2 Rear panel 16...

Page 5: ...aintenance increased security and cost savings See section 1 3 for details 3 1 4 LAN WAN Copper Fibre 2 1 Example PCoIP system with DXZC AM zero client 1 DXZC AM zero client dual video head 2 Monitors...

Page 6: ...ore general information about PCoIP zero clients visit www teradici com Note Other remote computing protocols use client rendering To render an image on the client each command from the host and each...

Page 7: ...tal video audio and USB data generated by the PC and compresses and encrypts this data It then transmits this data in real time over an IP network to the user s PCoIP zero client Amulet Hotkey PCoIP h...

Page 8: ...we strongly recommend that you implement a robust and secure password policy Where possible use a machine generated password of eight or more characters We also recommend that you provide your DXZC A...

Page 9: ...only With no USB or audio data PCoIP uses approximately 32Kbit s per pair of monitors General office use that is writing documents consumes between 300 500Kbit s PCoIP only sends display changes so a...

Page 10: ...ministrator Guide available to download from the Teradici website 2 9 1 PCoIP Management Console The PCoIP Management Console has a web interface that allows you to manage multiple devices PCoIP zero...

Page 11: ...owing check boxes Disable Administrative Web Interface Disable Management Console Interface If you keep the AWI and CMI enabled so that zero client administration is not restricted to the local On Scr...

Page 12: ...DXZC AMC Manual Security Edition www amulethotkey com 12 Without these spacers airflow is restricted and can cause higher than usual temperatures in some units Important Do not stack units without us...

Page 13: ...ction 2 9 4 Therefore you must make the configuration changes described below on each zero client unit before you deploy it to end users The DXZC AM zero client supports access control of peripheral U...

Page 14: ...your zero clients You can also enable enhanced logging for a single category of log entries such as USB entries or Smartcard entries 3 From the home screen choose Configuration Time Configure the Net...

Page 15: ...00 Level 1 and is compatible with 5V 3V and 1 8V smart cards For an overview of smart card authentication see section 6 4 4 DXZC AM front panel 7 1 2 3 4 5 6 DXZC AMC front panel 7 1 2 3 4 5 6 8 4 1 F...

Page 16: ...1 DisplayPort connector Video output 2 DisplayPort connector By default the On Screen Display OSD displays on the monitor connected to video output 1 Alternatively you can specify video output 2 as th...

Page 17: ...tively you can connect USB audio devices to any USB socket on the front or rear panel 5 2 Connect to a PCoIP host The DXZC AM connects to a remote PCoIP host via the network port DXZC AM zero clients...

Page 18: ...mainly used for testing and evaluation purposes Note See section 5 4 for more information about using the SLP Discovery connection method Using a connection broker A third party connection broker is...

Page 19: ...their monitors There is a pause while the zero client acquires the host IP address the PCoIP On Screen Display OSD briefly shows a connection progress screen see below on the monitor attached to vide...

Page 20: ...support pre session smart card authentication 15134 299 Teradici Knowledge Base articles are available to registered users at techsupport teradici com In session authentication The smart card is used...

Page 21: ...ble solution is to implement fix 1 7 This section describes how to resolve a display problem that can affect PCoIP systems that use TERA2 hosts and zero clients Note For other known TERA2 display issu...

Page 22: ...sking environment the most reliable solution is to implement fix 1 We do not recommend fix 2 if the physical monitor arrangements are likely to differ for each zero client Repeat these steps on each z...

Page 23: ...gy to the Windows operating system 1 On the host PC right click the PCoIP icon in the notification area of the Windows taskbar Then click Open Properties 5 Disconnect then reconnect the PCoIP session...

Page 24: ...e on request USB connections DXZC AM 4 x USB 2 0 Type A including keyboard and mouse ports DXZC AMC 3 x USB 2 0 Type A including keyboard and mouse ports Note USB 2 0 devices are supported but not in...

Page 25: ...er DXZC AMC Standards ISO 7816 EMV 2000 Level 1 GSA FIPS 201 approved product list Protocols T 0 T 1 2 wire SLE 4432 42 S 10 3 wire SLE 4418 28 S 9 I2C S 8 Supported card types 5V 3V and 1 8V smart ca...

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