Amulet Hotkey DXZC-AM User Manual Download Page 8

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2. Before you start

emails will sent be to nominated client representatives and
include a link to download a file containing the firmware
update.

We recommend that you apply new firmware releases at the
earliest opportunity to ensure that the latest improvements and
patches are active in any deployment. The latest firmware
release and instructions on how to update the DXZC-AM are
available on the

Support > Downloads

 page of the Amulet

Hotkey website.

Note:

You must register on the Amulet Hotkey website to

access the download area.

2.2.2 Security for downloaded firmware files

Before downloading a firmware update from the Amulet Hotkey
website, confirm that the SSL certificate for the Resources page
is valid and issued to the

resources.amulethotkey.com

 domain

(click the padlock icon in the address bar of your browser).

After downloading the file, we recommend that you confirm it
has not been modified by comparing its SHA-256 hash with the
SHA-256 hash value listed next to the download link on the
Amulet Hotkey website. Use the hash calculator of your choice
to  independently calculate the SHA-256 hash for the
downloaded file.

2.3 Change the default password

You must enter a password before changing the configuration
of the DXZC-AM zero client. The factory pre-set password for all
Amulet Hotkey zero clients is

ahkdante

.

At first login, the DXZC-AM prompts for a new password. We
strongly recommend that you set a new, more secure password
before allowing end-users to use the DXZC-AM.

Important!

Although the DXZC-AM does not enforce a

password policy for administrator logins, we strongly
recommend that you implement a robust and secure
password policy. Where possible, use a machine-generated
password of eight or more characters. We also
recommend that you provide your DXZC-AM users with
guidance about the secure handling of pass phrases.

2

Before you connect a zero client to a PCoIP system, be aware of
the following information.

2.1 DXZC models: SFP and smart card versions

The DXZC-AMC is available in two models:

DXZC-AM:

 This model has a network port that accepts a fiber

or copper SFP module (see

item 1

 in section 4.2).

DXZC-AMC

 This model accepts a fiber or copper SFP module

and has a built-in smart card reader (see

item 8

 in section

4.1).

Note also that the smart card model, DXZC-AMC is around 5 cm
wider than the DXZC-AM.

2.1.1 SFP modules

Amulet Hotkey can provide a range of suitable SFP modules,
including 1Gbps and 100Mbps fiber SFP modules for multi-mode
fiber and copper SFP modules with RJ45 connectors. See the
Amulet Hotkey

SFP Modules Datasheet

 for details of currently

available modules.

Be aware that SFP modules have differing specifications, and the
distances over which they can drive a signal vary. This especially
applies to fiber SFP modules.

Important!

The DXZC-AMC and DXZC-AM only support

certain models of SFP module. If in doubt, contact Amulet
Hotkey for advice.

2.2 Firmware revisions

PCoIP devices operate on embedded code known as firmware.
The firmware is constantly being improved and periodically
updated. To check the current version of firmware on any PCoIP
device, use the On Screen Display or Administrative Web
Interface management tools built into PCoIP hosts and zero
clients. See

section 2.9

 for details.

2.2.1 Firmware updates

Amulet Hotkey periodically release new firmware to support
continuous improvement of its products. Update notification

Summary of Contents for DXZC-AM

Page 1: ...Revision 2 4 June 2016 HB DXZC 0003 DXZC MANUAL SECURITY EDITION DXZC AM DXZC AMC PCoIP Zero Clients...

Page 2: ...e SFP module emits invisible radiation which can cause harm if installed or serviced incorrectly Follow the guidelines below Warning Class 1 laser product Warning Invisible laser radiation can be emit...

Page 3: ...lar installation If this device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the i...

Page 4: ...re 13 3 2 Controlling the use of USB devices 13 3 3 Event logs 14 3 4 Secure disposal of DXZC AM and DXZC AMC devices 14 4 DXZC AM DXZC AMC zero client features 15 4 1 Front panel 15 4 2 Rear panel 16...

Page 5: ...aintenance increased security and cost savings See section 1 3 for details 3 1 4 LAN WAN Copper Fibre 2 1 Example PCoIP system with DXZC AM zero client 1 DXZC AM zero client dual video head 2 Monitors...

Page 6: ...ore general information about PCoIP zero clients visit www teradici com Note Other remote computing protocols use client rendering To render an image on the client each command from the host and each...

Page 7: ...tal video audio and USB data generated by the PC and compresses and encrypts this data It then transmits this data in real time over an IP network to the user s PCoIP zero client Amulet Hotkey PCoIP h...

Page 8: ...we strongly recommend that you implement a robust and secure password policy Where possible use a machine generated password of eight or more characters We also recommend that you provide your DXZC A...

Page 9: ...only With no USB or audio data PCoIP uses approximately 32Kbit s per pair of monitors General office use that is writing documents consumes between 300 500Kbit s PCoIP only sends display changes so a...

Page 10: ...ministrator Guide available to download from the Teradici website 2 9 1 PCoIP Management Console The PCoIP Management Console has a web interface that allows you to manage multiple devices PCoIP zero...

Page 11: ...owing check boxes Disable Administrative Web Interface Disable Management Console Interface If you keep the AWI and CMI enabled so that zero client administration is not restricted to the local On Scr...

Page 12: ...DXZC AMC Manual Security Edition www amulethotkey com 12 Without these spacers airflow is restricted and can cause higher than usual temperatures in some units Important Do not stack units without us...

Page 13: ...ction 2 9 4 Therefore you must make the configuration changes described below on each zero client unit before you deploy it to end users The DXZC AM zero client supports access control of peripheral U...

Page 14: ...your zero clients You can also enable enhanced logging for a single category of log entries such as USB entries or Smartcard entries 3 From the home screen choose Configuration Time Configure the Net...

Page 15: ...00 Level 1 and is compatible with 5V 3V and 1 8V smart cards For an overview of smart card authentication see section 6 4 4 DXZC AM front panel 7 1 2 3 4 5 6 DXZC AMC front panel 7 1 2 3 4 5 6 8 4 1 F...

Page 16: ...1 DisplayPort connector Video output 2 DisplayPort connector By default the On Screen Display OSD displays on the monitor connected to video output 1 Alternatively you can specify video output 2 as th...

Page 17: ...tively you can connect USB audio devices to any USB socket on the front or rear panel 5 2 Connect to a PCoIP host The DXZC AM connects to a remote PCoIP host via the network port DXZC AM zero clients...

Page 18: ...mainly used for testing and evaluation purposes Note See section 5 4 for more information about using the SLP Discovery connection method Using a connection broker A third party connection broker is...

Page 19: ...their monitors There is a pause while the zero client acquires the host IP address the PCoIP On Screen Display OSD briefly shows a connection progress screen see below on the monitor attached to vide...

Page 20: ...support pre session smart card authentication 15134 299 Teradici Knowledge Base articles are available to registered users at techsupport teradici com In session authentication The smart card is used...

Page 21: ...ble solution is to implement fix 1 7 This section describes how to resolve a display problem that can affect PCoIP systems that use TERA2 hosts and zero clients Note For other known TERA2 display issu...

Page 22: ...sking environment the most reliable solution is to implement fix 1 We do not recommend fix 2 if the physical monitor arrangements are likely to differ for each zero client Repeat these steps on each z...

Page 23: ...gy to the Windows operating system 1 On the host PC right click the PCoIP icon in the notification area of the Windows taskbar Then click Open Properties 5 Disconnect then reconnect the PCoIP session...

Page 24: ...e on request USB connections DXZC AM 4 x USB 2 0 Type A including keyboard and mouse ports DXZC AMC 3 x USB 2 0 Type A including keyboard and mouse ports Note USB 2 0 devices are supported but not in...

Page 25: ...er DXZC AMC Standards ISO 7816 EMV 2000 Level 1 GSA FIPS 201 approved product list Protocols T 0 T 1 2 wire SLE 4432 42 S 10 3 wire SLE 4418 28 S 9 I2C S 8 Supported card types 5V 3V and 1 8V smart ca...

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