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9
9.
Additional information
9.1
Make sure the DXP4 firmware is up to date
PCoIP devices operate on embedded code known as firmware.
The DXP4 has a Board Support Microcontroller (BSM) chip that
can be upgraded periodically with new firmware. After you
install the host card, check our website for firmware updates
and make sure you have the latest version.
Important!
Check with technical support before you upgrade
the firmware for host cards in your system.
To check the current version of firmware of any PCoIP device,
use the Administrative Web Interface (AWI) management
tools built into the PCoIP hosts and zero clients. See
for details.
9.1.1
Check the BSM firmware on an individual host card
1.
Browse to the IP address of the host card and log on to the
Administrative Web Interface (AWI).
2.
Select
Network
from the
Configuration
tab.
3.
Find the current version of the BSM firmware. This displays
next to
BSM Firmware Version
:
9.1.2
How to remove the DXP4
1.
Read the cautions and warnings in
.
2.
Turn off the host computer.
3.
Unplug the power cable. Wait for at least 60 seconds.
4. Remove any covers to provide access to the PCIe sockets.
5.
Wait for the DXP4 to cool down before you remove it from
the PCIe socket.
6.
Re-assemble the host computer and reconnect the power
cable.
9.2
Fan maintenance (Active Thermal Solution)
The Active Thermal Solution DXP4 is fan-cooled. Inspect the
card regularly to make sure that the fan is free of dust and can
turn freely.
9.2.1
Fan fault LED indication (firmware dependent)
For BSM firmware versions 0.1.2 and above:
If a fault arises and the fan is unable to turn, the Status LED
flashes red (see
I/O bracket status LEDs (on page
). Contact
Amulet Hotkey Technical for guidance.
