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Section 8: Troubleshooting, Preventative Maintenance,
Storage, & Cleaning
Troubleshooting
Symptom
Possible Cause
Solution
Too easy or too difficult to tilt the
Monitor up and down (LCD Carts Only)
• Excessively loosened or tightened
hardware
• Weight of the Monitor is not
compatible with the FIT Post Spring
• Please see Monitor Adjustments section
of this manual (page 26)
• Use an FIT Post Spring with a compatible
weight rating (page 3)
Too easy or too difficult to utilize the
portrait landscape feature (LCD Carts
Only)
The Monitor Head is not secure; it is
wobbling or loose when using the
portrait landscape adjustment (LCD
Carts Only)
• Damaged hardware
• Damaged Head
• Please contact Amico Accessories
• The Monitor Head needs to be replaced,
please contact Amico Accessories
Oil is leaking from the Gas Spring (in LCD
swivel-post), light yellow in colour
• Damaged Gas Spring
• The Gas Spring needs to be replaced,
please contact Amico Accessories (service
team only)
Manual Hummingbird Height
Adjustment is too difficult to lift/lower
• Cart not loaded appropriately
• Load cart to appropriate weight range.
(see pages 11,13, 23, 27 or 39-42)
• Damaged column Gas Spring
• Gas Spring needs to be replaced, please
contact Amico Accessories
• Height Adjustment Lever or cable is
damaged
• Lever mechanism needs to be repaired/
replaced, please contact Amico
Accessories
Power System is not charging
• Loose connection
• Check connection to wall outlet/base is
fully engaged (service tech only).
• If the connection is not loose, disconnect
the power cord from the wall. Open the
battery compartment (Amico approved
service technicians only) and disconnect
the batteries. Reconnect the batteries
and plug the AC power cord back into the
wall. Refer to Resetting the cart section
• System is over discharged
• Check the interface for illuminated
Recovery symbol
R
(see pages 19-22). If
illuminated, allow the system to charge
for up to 24 hours
• System is damaged
• System is damaged, discontinue use of
powered functions and contact Amico
Accessories
• Restart cart (refer to Resetting the Cart
section)
Battery draining quickly
• Aged battery
• Battery may need replacement. Please
contract Amico Accessories
R
