34
my-netti.com
Model:
NettI 4U CE
Language:
English
Version:
2017-06
12. tests &
WarrantY
12.1 TESTS
netti 4u ce is tested and has been
approved for usage both indoors and
outdoors. the chair is ce marked.
maximum user weight: 135 kg
it is tested by tÜV sÜD Product service
gmbH according to Din en 12183: 2014
crash tested at millbrook Proving
ground, Bedford uK, according to
iso 7176-19:2008
seating system is tested for fire resistance
according to: en 1021-2:2014
12.2 GUArANTEE
alu rehab is providing you with a 5-year
guarantee on all frame components and on
the cross-tube assembly. there is a 2-year
guarantee on all other ce labeled compo-
nents except for batteries. alu rehab is not
responsible for any damage resulting from
inappropriate or unprofessional installation
and/or repairs, neglect, wear, from changes
in wheelchair assemblies or institutions not
approved by alu rehab or by use of spare
parts delivered or produced by third parties.
in such cases, this guarantee shall be consid-
ered null and void.
12.3 ClAIM
•
claim is to be addressed to the sales
agent of the wheelchair. Please note that
sales documentation has to be filled in and
signed correctly in order to document time
and place of the purchase of the wheel-
chair.
•
generally, defects are accepted as reason
for claims. the sales agent and alu rehab
are to decide whether a defect has to be
repaired, or the customer is entitled to a
reduced prize due to the defect.
•
this decision is based on an evaluation
of defect. 14 days after receiving a claim,
the customer receives a report from the
sales agent and/or alu rehab how they are
going to handle the defect.
•
claim are to be forwarded as soon as a
defect is discovered.
Normal wear, incorrect use or
incorrect handling is not a reason for
claims.
The user is to use, maintain and
handle the wheelchair as described in
the user manual if claims are to be
accepted.