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KL9108 / KL9116 User Manual

ix

Certificate Trusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
The Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
The Windows Client  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Screen Resolutions Higher than 1280 x 1024 . . . . . . . . . . . . . . . . . . 132
Additional Mouse Synchronization Procedures . . . . . . . . . . . . . . . . . 134
Windows: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Optional Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
About SPHD Connectors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Summary of Contents for KL9108

Page 1: ...Dual Rail LCD KVM Switch KL9108 KL9116 User Manual www aten com...

Page 2: ...able protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and us...

Page 3: ...ing their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from...

Page 4: ...all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedur...

Page 5: ...t Information xi Chapter 1 Introduction Overview 1 Features 3 Requirements 5 External Console 5 Computers 5 Remote Computers 5 Cables 6 Converters and Adapters 6 Operating Systems 7 Components 8 Front...

Page 6: ...The Main Page 33 Quick View Ports 33 The List Function 34 Port Names 36 Port Operation 38 The Configuration Page 39 The Administration Page 41 General 41 User Management 42 Service Configuration 45 Ne...

Page 7: ...ation 88 Auto Scanning 88 Setting the Scan Interval 88 Invoking Auto Scan 88 Pausing Auto Scan 89 Exiting Auto Scan 89 Skip Mode 89 Keyboard and Mouse Considerations 90 Keystrokes 90 Mouse Synchroniza...

Page 8: ...r 10 AP Operation Overview 111 The Windows Client 111 Installation 111 Starting Up 112 The File Menu 113 The Tools Menu 114 Connecting 115 Operation 116 Ending the Session 116 The Java Client 116 Inst...

Page 9: ...he Log Server 130 Panel Array Mode 131 The Windows Client 131 Sun Systems 132 Screen Resolutions Higher than 1280 x 1024 132 Additional Mouse Synchronization Procedures 134 Windows 134 Administrator L...

Page 10: ...08 KL9116 s working environment as well as how to operate the KL9108 KL9116 from the local console Chapter 5 Browser Operation describes how to log into the KL9108 KL9116 with your browser and explain...

Page 11: ...keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represe...

Page 12: ...KL9108 KL9116 User Manual xii This Page Intentionally Left Blank...

Page 13: ...other To maximize space in your data center the keyboard touchpad module slides back to hide away when not in use while the thin profile LCD monitor rotates back flush against the rack allowing conve...

Page 14: ...tors can handle a multitude of maintenance tasks smoothly and efficiently from installing and running GUI applications to BIOS level troubleshooting routine monitoring concurrent maintenance system ad...

Page 15: ...control up to 8 KL9108 or 16 KL9116 computers A single console controls up to 8 KL9108 or 16 KL9116 computers cascade additional units to control up to 128 computers Remotely access computers via the...

Page 16: ...features include password protection and advanced encryption technologies 1024 bit RSA 256 bit AES 56 bit DES and 128 bit SSL Supports RADIUS server authentication Supports CC1000 management Flash fi...

Page 17: ...keyboard ports 6 pin Mini DIN Remote Computers For best results computers that remotely access the KL9108 KL9116 should have at least a P III 1 GHz processor with their screen resolution set to 1024 x...

Page 18: ...me they differ slightly in appearance only Converters and Adapters Adapters and converters are used to connect Mac or Sun computers to the KL9108 KL9116 To purchase adapters and converters contact you...

Page 19: ...able below OS Version Windows 2000 and higher Linux RedHat 6 0 and higher SuSE 8 2 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 3 51 and higher Sun Solaris 8 and higher...

Page 20: ...d module out See Opening the Console page 21 for more details on sliding the console in and out 5 Power LED Lights blue to indicate that the unit is receiving power 6 Keyboard Release Catch These catc...

Page 21: ...owering on the unit causes the KL9108 KL9116 to revert to the original factory installed firmware version allowing you to recover from a failed firmware upgrade Pressing and holding this switch in for...

Page 22: ...mouse 5 Lock LEDs The Num Lock Caps Lock Scroll Lock LEDs are located here No Component Description 1 LCD Display To access the LCD monitor slide the LCD module out and flip up the cover See Opening t...

Page 23: ...ted remotely over the LAN WAN or Internet Contact your dealer for more details 4 KVM Ports The cables that link to the computers plug in here Note The shape of these 15 pin connectors has been specifi...

Page 24: ...KL9108 KL9116 User Manual 12 This Page Intentionally Left Blank...

Page 25: ...devices you will be connecting up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function 3 Packing material has been inserted to protect the KL9...

Page 26: ...two people to mount the switch one to hold it in place the other to screw it in 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact...

Page 27: ...person still holds the switch in place the second person slides the L brackets into the switch s side mounting brackets from the rear until the bracket flanges contact the rack then screws the L brac...

Page 28: ...with an icon to identify themselves 2 Using a KVM cable set see Cables page 6 plug the custom SPHD yellow connector into any available KVM port on the switch 3 At the other end of the cable plug the...

Page 29: ...Chapter 2 Hardware Setup 17 Single Stage Installation Diagram 5 4 1 2 3...

Page 30: ...Two Stage Installation diagram on the next page and do the following 1 Make sure that power to all the devices you will be connecting up including all preexisting devices on the installation have bee...

Page 31: ...Chapter 2 Hardware Setup 19 Two Stage Installation Diagram KH98 KL9116...

Page 32: ...KL9108 KL9116 User Manual 20 This Page Intentionally Left Blank...

Page 33: ...ules can either slide together or independently This allows you to have the LCD display available for viewing while the keyboard touchpad module is conveniently out of the way when not in use Opening...

Page 34: ...KL9108 KL9116 User Manual 22 Continued from previous page 2 Pull the top panel all the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen...

Page 35: ...Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place Note Once the console has been released you can let go of the catch 2 Pull the top panel the...

Page 36: ...on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module The maximum load bearing capacity of the keyboard module...

Page 37: ...e Console 1 Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in 2 Let go of the catches Using the front handle p...

Page 38: ...KL9108 KL9116 User Manual 26 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module 4 Using the front handle push the module all the way in...

Page 39: ...tment it increases the value When navigating through the menus this button moves you left or down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu funct...

Page 40: ...isplay area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can adjust...

Page 41: ...menus to correspond to the KVM port changes you must manually edit the Port Names for the OSD to reflect the new port information See Port Names page 36 for details Note If the computer s operating s...

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Page 43: ...s been installed the next step that the Administrator needs to perform is to set up the unit for user operation The most convenient way to do this for the first time is from the local console After tu...

Page 44: ...rt you are viewing the OSD it may appear smaller than normal Use this function to return the OSD to its original size and blank the background Click again to recover the background F7 Transparency Mak...

Page 45: ...modify or delete names for each of the ports The following sections describe how to enable Quick View status and how to create modify or delete port names Quick View Ports Selecting certain ports as...

Page 46: ...n lets you broaden or narrow the scope of which ports the OSD displays lists in the Main Screen To invoke the List Function click the arrow at the upper right corner of the screen or press F3 The scre...

Page 47: ...y in your string either click the binoculars to the right of the box or press Enter To go back to the default view erase the string and either click the binoculars to the right of the box or press Ent...

Page 48: ...e modify or delete port names To configure a port name 1 Click once on the port you want to edit wait one second and then click again Alternately use the up and down arrow keys to move the highlight b...

Page 49: ...s to provide you with a text input box 2 Key in the new Port Name or modify delete the old one The maximum number of characters allowed for a Port Name is 19 You can use all letters numbers and symbol...

Page 50: ...to access the target device s are the same for the local console as for the Windows Client the procedures are discussed in Windows Client Port Operation and Java Client Port Operation Chapters on page...

Page 51: ...own individual working environments The KL9108 KL9116 stores a separate configuration record for each user profile and sets up the working configuration according to the Username that is used to log...

Page 52: ...h have been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Scan Duration Determines how long the focus dwells on each port as it cycles through the sel...

Page 53: ...he browser main page The meaning of these items is described in the table below Item Description Device Name This field lets you give the switch a unique name This can be convenient when you need to d...

Page 54: ...create and manage user profiles Up to 64 user profiles can be established To delete a user profile select it in the list box and Click Remove To modify a user profile select it and Click Edit To add a...

Page 55: ...istrator in the panel just below do not match the default access level choices for Admin or User Permissions These are used together with the Select radio button to set up permissions that differ from...

Page 56: ...cycle through the choices Full The user can view the screen and can perform operations on the system from the keyboard and mouse View A diagonal line through the port icon indicates the port access i...

Page 57: ...table below Note 1 If there is no firewall on an intranet for example it doesn t matter what these numbers are set to since they have no effect 2 You must set different values for each of the service...

Page 58: ...logins and internal status messages are kept in an automatically generated log file In this panel you specify the MAC address and a port number for the computer that the Log Server resides on Install...

Page 59: ...address assignment select the Obtain IP address automatically radio button To specify a fixed IP address select the Set IP address manually radio button and fill in the IP address subnet mask and def...

Page 60: ...2 Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers 3 Set the time in seconds that the KL9108 KL9116 waits for a RADIUS server reply before it times out in the Ti...

Page 61: ...he OSD Hotkey see page 40 UHK0 Scroll Lock Scroll Lock UHK1 Ctrl Ctrl UOL Defines the OSD List Function see The Main Page and Quick View Ports page 33 UOL0 All UOL1 Powered On UOL2 Quick View UOL3 Qui...

Page 62: ...tens on in the appropriate fields Character Meaning USM Selects which computers the User can access under Auto Scan Mode see Scan Select page 40 USM0 All USM1 Powered On USM2 Quick View USM3 Quick Vie...

Page 63: ...to connect A maximum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable checkbox If the inc...

Page 64: ...t boxes and click Edit The Edit dialog box is similar to the New dialog box When it comes up simply delete the old address and replace it with the new one Default Webpage Name The Default web page nam...

Page 65: ...ime a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures Working Mode If Stealth Mode is enabled the KL9108 KL9116 cannot be pinged To perm...

Page 66: ...s the administrator enabled the Force to Grayscale option when the user was created see page 42 for details I O Attributes Clicking the Attributes button brings up a dialog box that allows you to set...

Page 67: ...0 causes the port to be released the instant there is no input Attribute Action Exclusive The first user to occupy the port has exclusive control over it No other user can view or access it Occupy Th...

Page 68: ...ack in Note For some changes the Reset on exit check box is automatically selected and the KVM switch will reset when you log out Clearing the check mark before logging out will cause the new settings...

Page 69: ...me zone that the KL9108 KL9116 is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at To set the year and day use the Calendar graphic Clicking...

Page 70: ...KL9108 KL9116 User Manual 58 The Log Page Clicking the Log tab brings up the contents of the log file The log file is discussed in Chapter 8...

Page 71: ...e firmware do the following 1 Download the new firmware file to a computer that is not part of your KL9108 KL9116 installation 2 From that computer open your browser and log in to the KL9108 KL9116 se...

Page 72: ...KL9108 KL9116 User Manual 60 This Page Intentionally Left Blank...

Page 73: ...he KL9108 KL9116 and to invoke the OSD Logging In To log in from an Internet browser 1 Open the browser and specify the IP address and Default Webpage name if one has been specified for the KL9108 KL9...

Page 74: ...ers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password 2 If you are the Administrator and are logging in fo...

Page 75: ...hey are in different time zones the device s time is changed to match the computer s time except that the time zone difference is still maintained Click this icon to install new versions of the KL9108...

Page 76: ...ware version level Network Transfer Rate Displays the currently selected rate for data transmission The network transfer rate is administrator selectable see Network Transfer Rate page 47 Reset on exi...

Page 77: ...owser Clicking this button allows the user to download the API version of the Windows Client Once a user has downloaded the API program the administrator can turn off browser access API operation is d...

Page 78: ...KL9108 KL9116 User Manual 66 This Page Intentionally Left Blank...

Page 79: ...ndows Client button with the arrow is for running the AP version of the Windows Client see page 111 for details 2 When the file download security warning dialog box appears click Run 3 If a second sec...

Page 80: ...6 User Manual 68 Continued from previous page 4 When a connection to the KL9108 KL9116 has been established the screen opens to the Windows Client OSD with the Main page and Windows Client Control Pan...

Page 81: ...the remote display a screen similar to the one below appears There are three buttons Config Switch and Exit Their actions are described in the table below Button Action Config Brings up the Graphics C...

Page 82: ...window move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll If Keep Screen Size is enabled the box is checked the remote screen is not r...

Page 83: ...the directory of your choice then click OK Click a radio button to choose whether you want the captured screen to be saved as a BMP or a JPEG JPG file If you choose JPEG you can select the quality of...

Page 84: ...Windows Client Control Panel displayed The OSD consists of three pages Main Configuration and Administration The Configuration and Administration pages are discussed in Chapter 4 The Main page is intr...

Page 85: ...o Options dialog box Right click to perform a quick Auto Sync see Video Adjustment page 76 Left click this icon to toggle Full Screen Mode on and off Right click this icon to toggle Keep Screen Size o...

Page 86: ...hown in the panel at the right If you find the default Hotkey combinations inconvenient you can reconfigure them as follows 1 Highlight the Action then click Start 2 Key in the Function keys one at a...

Page 87: ...nd remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top of the remote mouse pointer Video Auto sync This combination perfo...

Page 88: ...og box allows you to adjust the placement and picture quality of the remote screen as displayed on your monitor To bring up the dialog box either click on the Hammer icon on the Control Panel or use t...

Page 89: ...l This function is discussed in detail in the next section Gamma Adjustment Video Quality Drag the slider bar to adjust the overall Video Quality Values can be from 20 to 100 The larger the value the...

Page 90: ...ings up the following dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations de...

Page 91: ...ise to access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an Internet chat program...

Page 92: ...hat is disabled The icon displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the...

Page 93: ...ted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users b...

Page 94: ...ront of the Station Number A port icon in the shape of a monitor displays in front of the port number Ports that have devices connected to them that are up and running have the port icon lit in green...

Page 95: ...ng on the settings that were selected under ID Display see page 40 the Port Number and or the Port Name display at the right of the toolbar Note 1 Click on a free area of the toolbar and drag to move...

Page 96: ...ke the OSD Click to skip to the first accessible port previous to the current one without having to invoke the OSD Click to begin Auto Scan Mode The KL9108 KL9116 automatically switches among the port...

Page 97: ...out the port port name resolution on line status port access status at the bottom of the panel The number of panels in the array 16 9 4 or 1 can be selected by clicking Show More Ports and Show Fewer...

Page 98: ...er operation in Panel Array Mode see Multiuser Operation page 87 Click and drag to move the toolbar to another position on the screen Pause panel scanning leaving the focus on the panel that currently...

Page 99: ...the OSD has not been invoked another user can interrupt Auto Scan Mode by invoking the OSD Panel Array Mode When a user has invoked Panel Array Mode see page 85 all successive users automatically ente...

Page 100: ...tiple user operation in Auto Scan Mode see Multiuser Operation page 87 Auto Scanning The Auto Scan function automatically switches among all the ports that are accessible to the currently logged on us...

Page 101: ...Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanni...

Page 102: ...F11 key could substitute for the Ctrl key and the F12 key could substitute for the Alt key in which case F12 Tab substitutes for Alt Tab and F11 F12 Del substitutes for Ctrl Alt Del See Hotkey Setup p...

Page 103: ...mer icon in the Windows Client Control Panel Moving the mouse pointer into the Control Panel and back out again Performing an Auto Sync with the Video Adjustment function see Video Adjustment page 76...

Page 104: ...KL9108 KL9116 User Manual 92 This Page Intentionally Left Blank...

Page 105: ...available for free download from the Sun Java Website http java sun com 2 Accept the security certificates 3 When the browser dialog asks what to do with the program file click Open Note 1 If the bro...

Page 106: ...t is invoked For an explanation of this page refer to the discussion under The Windows Client OSD page 72 Note The Administration tab is disabled for users who don t have administration privileges The...

Page 107: ...imilar to the Windows Client Video Adjustment dialog box See Video Adjustment page 76 for details Keypad Some keyboard combinations cannot be captured and sent to the KL9108 KL9116 In order to impleme...

Page 108: ...r left corner of the screen move your local mouse pointer directly on top of the remote pointer and click 2 Move your local mouse pointer over the Java Client Control Panel and click Message Board The...

Page 109: ...hat When disabled messages posted to the board are not displayed The button is shadowed when Chat is disabled The icon displays next to the user s name in the User List panel when the user has disable...

Page 110: ...ser s name is selected and you want to post a message to all users select All Users before sending your message If a user has disabled Chat its icon displays before the user s name to indicate so If a...

Page 111: ...connected to the remote port displays directly below the Lock LEDs Switch Screen Mode Clicking this button toggles Full Screen Mode on and off By default the Java Client opens in Full Screen Mode Abou...

Page 112: ...Hotkey Operation Keyboard hotkey operation is the same as for the Windows Client See Keyboard Hotkey Operation page 88 for details Pauses panel scanning leaving the focus on the panel that had it whe...

Page 113: ...Webpage A screen similar to the one below appears A maximum of 512 events are stored in the log file To clear the log file click on the Clear Log icon at the lower right of the screen Note The Log Fil...

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Page 115: ...u want to use as the Log Server open your browser and log into the KL9108 KL9116 see page 61 2 Click the Log Server button at the left of the Webpage to start the Log Server installation program 3 If...

Page 116: ...be specified on the Service Configuration page of the Administrator Utility see page 45 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database The screen is divid...

Page 117: ...ains three items Add Edit and Delete They are used to add new KL9108 KL9116 units to the KL9108 KL9116 List edit the information for units already on the list or delete KL9108 KL9116 units from the li...

Page 118: ...the one below appears Field Explanation Address This can either be the IP address of the KL9108 KL9116 or its DNS name if the network administrator has assigned it a DNS name Port The port number that...

Page 119: ...116 units are listed according to their IP address Select the unit that you want to perform the search on from this list You can select more than one unit for the search If no units are selected the s...

Page 120: ...nnect if the previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help Menu clic...

Page 121: ...The upper List panel lists the KL9108 KL9116 units that have been selected for the Log Server to track see Configure page 105 The lower Event panel displays the log events for the currently selected...

Page 122: ...one if its Recording check box is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the KL9108 KL9116 when it was added to the Log S...

Page 123: ...are initially downloaded from the browser page After they have been downloaded by the Users the Administrator can disable browser access see page 53 The Windows Client Installation To install the Win...

Page 124: ...cription of the Connection Screen is given in the following table Item Description Menu Bar The Menu Bar contains three items File Tools and Help The File Menu allows the operator to Create Save and O...

Page 125: ...onnect to start the connection When you have finished with your session Click Disconnect to end the connection Message List Lists status messages regarding the connection to the KL9108 KL9116 Switch t...

Page 126: ...oard The Hotkey Setup Screen that appears is essentially the same dialog box discussed in the browser based Windows Client chapter See Hotkey Setup page 74 for details Config When you select Config a...

Page 127: ...ialog box appears 2 Key in a valid Username and Password and then click OK The program attempts to connect to the selected KL9108 KL9116 unit While it does so you can check the Message List window for...

Page 128: ...of the Windows client Refer back to Chapter 6 Windows Client Port Operation for details Ending the Session After you log out of the KL9108 KL9116 you return to the Connection dialog box Click Disconn...

Page 129: ...1 4 2 or higher 1 Key in the IP address for the unit you want to connect to including a forward slash followed by the login string set by the administrator then click OK Note For security purposes th...

Page 130: ...a valid Username and Password and then click OK Once the authentication procedure completes successfully the KL9108 KL9116 main page displays on your monitor Operation The look and feel of the AP Jav...

Page 131: ...ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning T...

Page 132: ...not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified servic...

Page 133: ...s level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers A...

Page 134: ...ror occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten com Online Support Technical Support http support aten com Tro...

Page 135: ...in Mini DIN Female Green KVM Port 8 x SPHD 15 Female Yellow 16 x SPHD 15 Female Yellow Power 1 x 3 Prong AC Socket External Mouse 1 x 6 pin Mini DIN Female Green LAN 1 x RJ 45 Female Black PON 1 x DB...

Page 136: ...wer Consumption 120V 31W 230V 39W Environment Operating Temp 0 40 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 17 10 kg 17 30 kg Dimensions L x W x H...

Page 137: ...rtificate s name is not found on Microsoft s list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be re...

Page 138: ...Certificate dialog box appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete th...

Page 139: ...installation 6 Click OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present furthe...

Page 140: ...istration Symptom Action After upgrading firmware the KL9108 KL9116 still appears to be using the old firmware version Delete all temporary Internet files and cookies close the Web browser and then op...

Page 141: ...If you wish to set the screen resolutions of the connected computers to something higher than 1280 x 1024 see Screen Resolutions Higher than 1280 x 1024 page 132 When I switch to one of the computers...

Page 142: ...haracters do not appear If the local keyboard is set to a non English layout you must set the remote computer s keyboard layout to English IP and MAC address filters do not work with the Java Client I...

Page 143: ...the two methods described above fail to resolve the problem use the Toggle Mouse Display function see page 75 4 See Additional Mouse Synchronization Procedures page 134 Part of the remote window is o...

Page 144: ...screen resolutions and safeguard the KL9108 KL9116 s LCD monitor Problem Resolution Video display problems with HDB 15 interface systems e g Sun Blade 1000 servers The display resolution should be set...

Page 145: ...ck the Settings tab and then click Advanced 4 In the dialog box that appears click the Monitor tab 5 Under Monitor settings click to clear the Hide modes that this monitor cannot display check box 6 C...

Page 146: ...e computer you are using to access the KL9108 KL9116 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you hav...

Page 147: ...position 6 units in from the left d Disable Enhance Pointer Precision 3 Windows ME Set the mouse speed to the middle position disable mouse acceleration click Advanced to get the dialog box for this...

Page 148: ...heir defaults do the following 1 Power off the KL9108 KL9116 and remove the power cord from the power socket 2 Remove the cover from the KL9108 KL9116 3 Using a jumper cap short the jumper labeled J18...

Page 149: ...ng to the instructions given for Standard Rack Mounting page 14 While it takes two people to perform a standard installation with an Easy Installation kit one person can mount the switch To install th...

Page 150: ...t supports the switch will be to the inside a Screw the front flanges to the rack first b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw t...

Page 151: ...itch to the front of the rack only tighten the screws part way 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch then use the screws supplied...

Page 152: ...own the partially tightened front attachment screws inserted in Step 3 Dedicated Invocation Keys Two dedicated keys below are provided on the keyboard module to make it easy to invoke the OSD and the...

Page 153: ...34 CS9138 Note The KL9108 KL9116 OSD port list does not display ports on cascaded KVM switches After accessing a cascaded switch invoke its OSD to manage its ports This product uses SPHD connectors fo...

Page 154: ...ection to improper equipment or attempted repair by anyone other than ATEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ATEN S LIABILITY EXCEED THE PRICE PAID FOR...

Page 155: ...n Interval 88 B Basic Operation 21 Beeper 40 Browser General Dialog Box 64 Logging In 61 Operation 61 C Clear Name List 56 Closing the Console 25 Configuration Page Local Console 39 Console Closing 25...

Page 156: ...r View 11 L LCD OSD Adjustment Settings 28 Buttons 27 Configuration 27 List Function 34 Local Console 31 Administration Page 41 Configuration Page 39 Log Page 58 Main Page 33 Lock Key LEDs 73 99 Log F...

Page 157: ...Port ID Display Mode 40 Numbering 29 Port Names 36 Port names 36 Port Operation Windows client 67 Port operation Java 93 Java Client 100 Windows Client 83 Port Selection 29 Manual 29 Powering Off and...

Page 158: ...ration 129 Java Client 130 Log Server 130 Login Failure 136 Panel Array Mode 131 Sun Systems 132 Windows Client 131 Trusted Certificates 125 U Upgrading the Firmware 59 User Management 42 User Notice...

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