Altice Labs FGW GR140DG Wi-Fi 6 User Manual Download Page 98

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Operational indicators

7.1.2

Troubleshooting FiberGateway

The table below, according to the state of the LEDs, identifies a possible cause and describes the
procedure to correct the problem.

LED

State

Possible cause

Solution

POWER (6)

OFF

No power supply for
FiberGateway

- Check that the power cord is properly
connected to the equipment and the
adapter to the electrical outlet.

- Check that the equipment switch is in
the ON position.

ETHERNET

(11, 12)

OFF

Incorrectly connected
ETHERNET cable

- Verify that the Ethernet cable is
properly connected to the Ethernet port
of the machine.

- Replace the Ethernet cable.

- Check that the machine is switched
on.

PON LINK (1)

OFF

Fiber optic signal
anomaly

- Check that the optical cable is
correctly inserted in both the optical
connector of the equipment and the
optical outlet.

- Check that the optical connectors are
in good condition and clean.

- Check that the optical cord is intact,
not cut or twisted.

TEL (5)

OFF

VoIP disabled on
Fiber Gateway

PON LINK (1)

Intermittent

Error in FiberGateway
authentication.

Tabel 43: Troubleshooting FiberGateway

Summary of Contents for FGW GR140DG Wi-Fi 6

Page 1: ...ALTICE LABS MANUAL User Manual FGW GR140DG Wi Fi 6 GR140DG Document version 4 2 2 2020 10 ...

Page 2: ...2 ...

Page 3: ...tion or products referred to in the document This document is for information purposes only and does not constitute a legally binding offer The communication of the information contained in this document shall not oblige Altice Labs to supply the products and services identified and described herein Altice Labs reserves the right to effect changes to this document at any time and without prior not...

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Page 5: ... 3 Antennas 24 2 5 Multiple QoS per VLAN 24 2 6 Policing Rate Limiting 24 2 6 1 Downstream QoS 24 2 6 2 Upstream QoS 25 2 6 3 Dynamic Bandwidth Allocation DBA 26 2 6 4 Upstream QoS scenarios 27 3 Technical specifications 28 3 1 Interfaces 28 3 1 1 GPON 28 3 1 1 1 Optical Interfaces 28 3 1 2 Ethernet 29 3 1 3 Interface FXS 29 3 1 4 Wi Fi 30 3 2 General Features 31 3 3 General Service Description 32...

Page 6: ... 2 3 3 Routing table 65 6 2 4 Wi Fi 66 6 2 4 1 Features 67 6 2 4 1 1 Wi Fi Settings 68 6 2 4 1 1 1 General Settings 68 6 2 4 1 1 2 Primary network 69 6 2 4 1 1 3 Guest network 70 6 2 4 2 Security 71 6 2 4 2 1 2 4GHz 5GHz MAC Filtering 72 6 2 4 3 Dispositivos 73 6 2 4 3 1 Display filters 74 6 2 4 4 Statistics 75 6 2 4 5 Neighbors 75 6 2 4 5 1 2 4GHz Neighbors 75 6 2 4 5 2 5GHz Neighbors 76 6 2 4 6 ...

Page 7: ...2 1 Dynamic DNS 91 6 3 2 2 UPnP 91 6 3 3 Tools 92 6 3 4 My account 94 6 3 4 1 User settings 94 7 Operational indicators 96 7 1 FiberGateway 96 7 1 1 LED Status Indicators 96 7 1 2 Troubleshooting FiberGateway 98 8 Glossary 99 ...

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Page 9: ... page 51 Figure 21 Equipment Menu FGW 52 Figure 22 Information about FiberGateway 53 Figure 23 Equipment Menu LAN 54 Figure 24 LAN Local Area Network Caracteristics 55 Figure 25 DHCP Server Primary Networks Edition 56 Figure 26 IPv6 Information 57 Figure 27 Interfaces 57 Figure 28 LAN Local Area Network Devices I 58 Figure 29 LAN Local Area Network Devices II 58 Figure 30 LAN Local Area Network St...

Page 10: ... Figure 64 Television Details 82 Figure 65 Functional Menu 83 Figure 66 Functional Menu Home 83 Figure 67 Functional Menu Security 84 Figure 68 Functional Menu Security Settings 85 Figure 69 Security Firewall and DMZ 85 Figure 70 Functional Menu Access 86 Figure 71 Access Port forwarding 87 Figure 72 Access Create port forwarding rule 88 Figure 73 Access Create port activation rule 89 Figure 74 Cr...

Page 11: ...rea Network lease Static 60 Tabel 20 WAN Wide Area Network General information 62 Tabel 21 WAN Wide Area Network IPv6 Information 63 Tabel 22 WAN Wide Area Network Optical interface 64 Tabel 23 WAN Wide Area Network Parameters 64 Tabel 24 WAN Wide Area Network Routing table 65 Tabel 25 Wi Fi 2 4GHz 5GHz Rede primária Parâmetros 69 Tabel 26 Wi Fi 2 4GHz e 5GHz Rede guest Parâmetros 70 Tabel 27 Wi F...

Page 12: ...12 Index of Tables ...

Page 13: ...cur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment i...

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Page 15: ...icient option for passive optical network topologies when integrated service delivery is an issue Together with multi vendor OLT interoperability other differentiated features of the FiberGateway product include the use of an embedded optical reflective component that increases probing resolution in case of FTTH probing The FiberGateway is also one of the first single household integrated CPE solu...

Page 16: ...2 2 3 Interoperability FiberGateway equipment complies with ITU T G 984 x recommendation as like as G 984 4 OMCI ensuring multi vendor OLT interoperability with major GPON OLT vendors as defined in BBF 247 ONU certification program BBF 247 ONU certification program certifies ONT link layer Configuration and management protocol OMCI as defined by ITU T G 984 3 ITU T G 984 4 and ITU T G 988 ...

Page 17: ...then transparent to the OLT since the TR 069 connections are established between the ACS and the ONTs ONT gateway family equipments integrate gateway functionalities Link layer Configuration and management is achieved by the use of OMCI while IP based services RG functionality and Voice over IP are configured and managed by TR 069 Figure 3 FiberGateway equipment Configuration OSS EMS OLT ONT RGW S...

Page 18: ...e option is of type GPON SC APC Optical connector B C 2 3 General Features GPON is a point to multipoint passive optical network in which unpowered optical splitters are used to enable a single optical fiber to serve multiple premises typically 1 64 A PON consists of an optical line terminal OLT at the central office and a number of optical network terminals ONT at the customer premises Downstream...

Page 19: ...orts which can be connected to terminals such as PCs STBs and video phones to provide the high speed data and video services One FXS ports which can be connected to telephone sets to provide VoIP services Four Wi Fi antennas which can connect to Wi Fi terminals wirelessly to provide a secure and reliable high speed wireless network One USB port which can be connected to a USB storage device to pro...

Page 20: ...amework for the remote configuration and management of IP based services over PON Passive Optical Network and fiber access technology TR 142 framework uses TR 069 which is the protocol of choice for the remote management and configuration of IP services over PON and fiber access networks TR 069 is intended to be used for the remote configuration and management of IP services running over ONT as we...

Page 21: ...is service the FiberGateway has a specific GEM PORT for Multicast This same GEM PORT is requested by the user in order to have access to the various IPTV channels Every time a user requests a new channel the FiberGateway will send to OLT a IGMP packet requesting that Channel The FiberGateway is also responsible for implementing the snooping for the channels that the user requests 2 4 1 4 Supported...

Page 22: ...nalog terminals adapter function is auto self configured integrated analog VoIP and associated with a defined SIP or Megaco H 248 user The FiberGateway will allow VoIP or NGN Next Generation Network traffic from devices connected to the RJ11 or RJ45 interfaces towards the same internal VLAN Apart of the SIP and Megaco H 248 self configuration it is also possible to make modifications in the voice ...

Page 23: ...WIFI interface Functionalities 802 1x Authentication External RADIUS Authentication WPA WPA2 Protected access 64 128 Bits WEP Cryptography AES and TKIP encryption Wi Fi multimedia support WMM and WMM PS Multiple profiles of SSIDs Integrated MAC address filtering WPS key and PIN entry Hotspot 2 0 ...

Page 24: ...on the FiberGateway performs a per flow QoS policy dropping traffic marked with not allowed pbits and limiting to the configured value the data rate of the allowed flows The FiberGateway performs transparent VLAN translation It is transparent to upper layer protocols such as ARP RIP DHCP IGMP PPP etc 2 6 Policing Rate Limiting 2 6 1 Downstream QoS The OLT system supports traffic classification at ...

Page 25: ...affic classless policing The overall PON port may be limited to a percentage of its capacity Traffic arriving to the ONU ONT it will pass by a mapping block which will map the traffic in one of the eight queues according with the p bits these queues have a Strict Priority scheduler in order to guarantee that the most prioritized traffic passes first Figure 10 Upstream QoS diagram 2 6 2 Upstream Qo...

Page 26: ...e service traffic in question There are five types of T CONT defined by the Fixed Assured and Maximum Parameters Type 1 Only fixed Bandwidth Type 2 Only Assured Bandwidth Type 3 Assured Maximum Bandwidth Type 4 Only Maximum Bandwidth Best Effort Type 5 Fixed Assured Maximum Bandwidth T CONT Bandwidth Type 1 Type 2 Type 3 Type 4 Type 5 Uni Fixed RF RF1 0 0 0 RF5 b s Guaranteed RA 0 RA2 RA3 0 RA5 b ...

Page 27: ...40 1023 Static Tabel 2 Alloc ID s distribution by T CONT type Figure 11 Traffic distribution by service client 2 6 4 Upstream QoS scenarios 8 priority queues Strict priority Upstream Scheduling o Strict Priority currently supported o Strict Priority rate controller currently supported o Strict Priority WFQ can be SW supported ...

Page 28: ...0 1260 1360 Line code Scrambled NRZ Scrambled NRZ Minimum ORL of ODN dB 32 32 Mean launched power MIN dBm 0 5 0 5 Mean launched power MAX dBm 5 5 Launched optical power without input to the Tx dBm Less than Min sensitivity 10 Less than Min sensitivity 10 Maximum Tx Enable 16 16 Maximum Tx Disable 16 16 Extinction ratio dB 8 2 8 2 Tolerance to the Tx incident light power dB 15 15 SLM Laser MAX 20 d...

Page 29: ...ffset 12 Vdc AC Voltage 56 Vac rms Frequency 20 Hz Max Vac Vdc 68 pk Ringing signal cadence normal ringing 2 sec ring 4 sec pause REN ringer equivalence numbers Maximum ringer load 5 Loop Current Characteristics A 25 mA max 1 ONT RX 8 30 dBm The equipment sensitivity assumes the use of the optional RS 255 239 FEC capability of the G PON TC layer with the current class B ONU detector technology The...

Page 30: ... 1 2 5 5 6 9 11 12 18 24 36 48 and 54Mb s 802 11 n Up to 600Mb s over four spatial streams in the 2 4GHz band Up to 600Mb s over four spatial streams in the 5GHz band 802 11 ac Up to 1733Mb s over four spatial streams in the 5GHz band 802 11 ax Up to 4800Mb s over four spatial streams in the 5GHz band SSID Up to 8 Operation Frequencies 2 4GHz ISM or 5GHz UNII 1 Channel Bandwidths 20MHz and 40MHz c...

Page 31: ... 75dBm Mode n 2 4GHz 10 PER 1Mb s 96dBm 54Mb s 75dBm M0 20MHz 88 dBm M0 40MHz 85 dBm M7 20MHz 66 dBm M7 40MHz 63 dBm Mode n 5GHz 10 PER 6Mb s 89 dBm 54Mb s 74 dBm M0 20MHz 87 dBm M0 40MHz 83 dBm M7 20MHz 64 dBm M7 40MHz 61 dBm Mode ac 5GHz 10 PER M0 20MHz 87 dBm M0 40MHz 83 dBm M0 80MHz 80 dBm M9 20MHz 58 dBm M9 40MHz 55 dBm M9 80MHz 52 dBm Tabel 5 WI FI specification 3 2 General Features Features...

Page 32: ...2 G984 3 G984 4 GPON Encapsulation Method GEM supports Ethernet ConFigureble AES Downstream and FEC Downstream and Upstream Bitrates 2488 Gbps downstream 1244 Gbps upstream Class B optics 28 dB T CONT 32 GEM Port IDs 32 L2 L3 layer VLAN ID to GEM port ID mapping per WT 156 N 1 VLAN 1 1 Transparent VLAN Classification IDSCP TOS 802 1p TCI VLAN ID MAC address Traffic Management up to 8 queues per T ...

Page 33: ...om the OLT in 1490nm and reports this value through OMCI The accuracy of the measurement is 3dBm maximum Optionally FiberGateway has also the chance to have an embedded optical reflective component in order to increase the FTTH probing capabilities in a 50 centimeters resolution factor which turns to have a single probing system to probe all GPON network ONTs even when its number increases over Mi...

Page 34: ...ly XOLT and XONT and by replacing the current WDM filter by the new one in order to handle the new XGPON signals XGPON must support emulate all GPON legacy services in case of total migration Like GPON XGPON is required to support triple play services data voice and video as well as mobile backhauling accurate frequency phase time synchronization application through its high quality of service and...

Page 35: ... PORT GPON ONT interface Traffic counters statistics errors GPON interface status by VLAN by traffic type by priority Traffic counters statistics errors GbE interface status are available only per port Configuration parameters of the provisioned services in FiberGateway T CONT GEMPORT VLAN and GPON MAC Tables Alarms events included in the above standards 3 8 Standards EMC Standards EMC Directive 8...

Page 36: ... CFR 47 Part 15 Subpart B Section 15 109 Radiated Emissions Class B Radio 2 4 GHz FCC CFR 47 Part 15 Subpart C Section 15 247 5 GHz FCC CFR 47 Part 15 Subpart E Section 15 407 UNII 1 Safety Conforms to UL Standard 62368 1 Certifications ETL Intertek Listing Certification FCC Certification Tabel 8 Standards compliance ...

Page 37: ...iberGateway connectivity general view Number Name Description 9 RESET Configuration RESET button 10 TEL 1 1x RJ11 FXS Ports 11 12 13 14 LAN 1 2 3 4 4 x RJ45 Ports 10 100 1000Base T Ethernet with AUTO MDIX 15 USB 1x USB 3 0 port 16 ON OFF button 17 PWR 12V DC Power Supply Connector 18 PON Equipment Optical port GPON SC APC 7 WPS Wi Fi Protected Set up Button Switches on off Wi Fi if pressed for 5 s...

Page 38: ... Identification LEDs Status Description 11 12 13 14 1 LAN ON With Ethernet connection green OFF No Ethernet connection Flashing Ethernet IN OUT activity green 21 INTERNET ON With Internet connection green OFF Inactive port Flashing Internet IN OUT activity green 1 1 PON LINK See table bellow 3 1 WPS ON WPS active blinking green OFF WPS inactive 4 2 WIFI ON Wi Fi Radio Signal active OFF Wi Fi Radio...

Page 39: ...ration by the OLT 3 Serial Number Flashing The OLT is configuring the ONT 4 Ranging Flashing ONT and OLT synchronization 5 Operation ON ONT normal operational status Tabel 11 LEDs Status information PON LINK PON AUTH 4 3 Typical FiberGateway usage scenario Figure 14 bellow shows a FiberGateway Type usage scenario showing Home Network connections for triple play service provisioning FiberGateway co...

Page 40: ...or GPON W1 Wi Fi Tabel 12 Connections description 4 4 Before installing the FiberGateway equipment 4 4 1 Safety Warnings Check for site s environmental conditions and look for power and optical access points nearby Do not install the device in environments where the temperature or humidity exceeds the standard limits This device is a passive cooling device To prevent equipment overheating do not o...

Page 41: ...ings doors Metal Objects Windows etc between the installation place and the Wi Fi usage area 4 5 Connections FiberGateway connections are located at the back side of the equipment WPS and INFO for status LEDS information push buttons are located at the front side of the equipment Figure 12 FiberGateway connectivity general view 4 6 FiberGateway Setup FibeGateway is intended to be installed on a fl...

Page 42: ... Network provider connection a and the optical wall socket Figure 15 Network provider connection before connecting using appropriate optical connector cleaning material Plug one of the patchcord cleaned SC APC optical connectors on the FiberGateway PON port Figure 15 Network provider connection a observing the alignment mechanism a click indicates the connector is secure into place Plug the other ...

Page 43: ...ctor to the 12 VDC power port on the equipment Plug the power adaptor appropriate power cord into an approved 100 to 230 VAC outlet Figure 15 Network provider connection Switch on the equipment ON OFF button After executing a power up sequence the equipment will be ready for operation ...

Page 44: ......

Page 45: ...mage at a given moment The FiberGateway goes through a series of states in order to download and activate a software image Each state is defined according to the states of the variables of both images The OLT controls the FiberGateway state through a series of commands Start download o It starts the software download sequence This action is only valid for inactive and non committed software images...

Page 46: ...A software image is divided into sections of 31 bytes with one section per OMCC message and each section protected by the CRC of the OMCC A group of sections makes up a window and a group of windows constituting the image ...

Page 47: ...N whose network configuration mode must be automatic In this mode the personal computer will receive an IP address between 192 168 1 64 24 and 192 168 1 253 24 in addition to the other necessary network parameters Then enter the URL address http 192 168 1 254 in a Web browser where you will have access to the following page Figure 16 Login to FiberGateway ...

Page 48: ...e left side of the window 2 Functional menu at the top of the window 3 Main window in the center of the window The information presented in the main window area 3 results from the selection made in the other two areas is identified by a blue bar that underlines the option made in the functional menu area 2 or that is vertical menu item area 1 The following figure shows the areas identified on the ...

Page 49: ...lection of each item showing in the window detailed information regarding the selected item FiberGateway Software version Serial number MAC Address UpTime LAN Local Area Network Port status Default Gateway DHCP WAN Wide Area Network Port Status RX Optical Power TX Optical power Wi Fi Wi Fi 2 4GHz SSID Wi Fi 5GHz SSID Voice Account status Extension Television IPTV The detail and functionalities acc...

Page 50: ...tional Menu window you can access five windows namely Home Displays the network diagram allowing access to each of the network elements Internet LAN Wi Fi 2 4GHz Wi Fi 5GHz Voice Security Settings Access Services Tools My account Quick links Dynamic DNS DMZ Demilitarized Zone Firewall Universal Plug n Play UPnP The detail and functionalities accessible in these windows are described in chapter 6 3...

Page 51: ...ces Such networks are called sites because they cover only a limited area typically distances less than 100 meters Wi Fi is a technology for wireless local area networks with devices based on the IEEE 802 11 standards The WLAN standard has been defined in the IEEE 802 11 working group Wi Fi is a trademark of the Wi Fi Alliance which restricts the use of the term Wi Fi Certified to products that su...

Page 52: ...erGateway Access to FiberGateway information is done by selecting the field next to the vertical blue line identified by FGW Fiber Gateway Figure 21 Equipment Menu FGW By selecting the FiberGateway symbol on the left side of the management window top of the Equipment and connectivity menu Figure 21 is shown in the main window more information about the FiberGateway equipment Figure 22 ...

Page 53: ...way MAC Address Ex 00 06 91 1d 6e c2 Uptime FiberGateway uptime Ex 2d 3h 32m 33s Connection status On Off IPv4 144 64 83 52 IPv6 2001 8a0 ee8e f100 1 Hardware version Installed hardware version of FiberGateway Ex ONTRGW1405A001 Serial number FiberGateway Serial Number Ex 5054494E911D6EC2 Software version Software version installed on FiberGateway Ex 3RGW040000r044 Tabel 14 FiberGateway Parameter I...

Page 54: ...nu window a set of information related to the local network is shown 1 State of ports Active inactive color green gray color 2 Default gateway IP address ex 192 168 1 254 3 DHCP DHCP server active inactive on off In this window there is access to four new windows Caracteristics Detail in sub cap 6 2 2 1 Devices Detail in sub cap 6 2 2 2 Statistics Detail in sub cap 6 2 2 3 Static leases Detail in ...

Page 55: ... DHCP server and the possibility of editing the various server parameters o IPv6 Information FiberGateway IPv6 addresses on the WAN interface o Interfaces LAN interface Ethernet states Figure 24 LAN Local Area Network Caracteristics ...

Page 56: ...with a 24 bit mask 255 255 255 0 you will be assigned an address available in the range 192 168 1 64 through 192 168 1 253 with that mask and a one hour lease time By default there are no static DNSs associated with LAN devices and the DNS address of the router is used which will forward the DNS requests according to the configured by the operator Figure 25 DHCP Server Primary Networks Edition Gro...

Page 57: ... 26 IPv6 Information Group Parameter Description Informação de IPv6 IPv6 Ligado desligado Endereço IPv6 Endereço IPv6 Prefixo IPv6 Prefixo IPv6 Link local IPv6 Link local IPv6 Tabel 16 IPv6 Information Parameters 6 2 2 1 3 Interfaces The Interfaces window shows information about the four Ethernet interfaces LAN 1 LAN 2 of the LAN For each interface its status disconnected connected speed Mbps and ...

Page 58: ...8 LAN Local Area Network Devices I Figure 29 LAN Local Area Network Devices II Group Parameter Description Devices Host Terminal name on the LAN Port LAN Ethernet interface name Status Device status on off MAC Terminal MAC address IPv4 Terminal IPv4 address Address type Address type dynamic static Lease time Current IP address rental time IPv6 Terminal IPv6 address Link local IPv6 IPv6 local link ...

Page 59: ...ytes Transmitted bytes Packets Packets Transmitted Drops Packets Drops Tabel 18 LAN Local Area Network Statistics In this window you can perform two actions by using the buttons in the top right corner of the page refresh the page and restart the counters 6 2 2 4 Static Leases In this window Figure 32 it is possible to assign an IP address to an ethernet interface of a device on the LAN in a stati...

Page 60: ...AN Local Area Network Lease Static FiberGateway internally contains a second DHCP server which provides IP addresses for the guest network on the WLAN The range of addresses managed by this server is different from the LAN address range The IP network in this case is 192 168 2 0 24 It is also possible to set the assignment of an IP address of this network to a device in the guest network In this c...

Page 61: ... country or continent A classic example of a typical WAN network is the Internet itself because it covers a global geographic area interconnecting terminals in countries and continents On the left side of the Equipment and Connectivity Menu window a set of information related to the WAN is shown 1 State of the port Active inactive green color gray color 2 Optical Power RX ex 14 9 dBm 3 Optical pow...

Page 62: ...in the WAN Ex Interface_erouter0 Internet connection Connection status On Off Service type Type of service in the WAN Ex IPoE Firewall Firewall Status On off Default gateway Address of the WAN output router Ex 172 22 22 254 DNS primário IP address of the first choice DNS server Ex 192 168 126 69 DNS secundário IP address of the second choice DNS server Ex 192 168 124 254 Tabel 20 WAN Wide Area Net...

Page 63: ...fix Default gateway Default gateway Primary DNS Primary DNS Secondary DNS Secondary DNS Tabel 21 WAN Wide Area Network IPv6 Information 6 2 3 1 3 Optical interface information The optical interface information consists of the following information fields Connection status optical reception power optical transmission power Figure 36 WAN Wide Area Network Optical interface ...

Page 64: ...rk Statistics Group Parameter Description Statistics Interface WAN Interface Ex erouter0 Received Bytes Received bytes Pakects Packages at the reception Errors Errors Drops Discarded packages Collisions Collisions Unicast packets Unicast packets Broadcast packets Broadcast packets Multicast packets Multicast packets Transmitted Bytes Transmited bytes Pakects Packages at the transmition Errors Erro...

Page 65: ...rs 6 2 3 3 Routing table This window shows the routing table Figure 38 WAN Wide Area Network Routing table Group Parameter Description Routing table Destination address Interface WAN Ex veip0 1 Network mask Bytes recebidos Gateway Pacotes na receção Tabel 24 WAN Wide Area Network Routing table ...

Page 66: ...the left side of the management window Equipment and Connectivity Menu Figure 39 a set of information related to the Wi Fi network is shown 1 Wi Fi 2 4GHz Active inactive 2 SSID Name of the network in the band 2 4GHz 3 Wi Fi 5GHz Active inactive 4 SSID Name of the network in the 5GHz band Figure 40 Wi Fi Charateristics In the Wi Fi window there is access to eight new windows Characteristics sub ch...

Page 67: ...nsion of two connections namely 2 4GHz 802 11b g n ax Network Settings and 5GHz 802 11a n ac ax Network Settings Figure 41 Wi Fi Features On the outside of the FiberGateway there is a label with information on presets of the Wi Fi interface Figure 42 Figure 42 FiberGateway Sticker ...

Page 68: ...best AP for each associated client STA Band steering It is one of the processes used by Smart Wi Fi to maximize the performance of the client devices directing them to the frequency band 2 4 or 5 GHz that guarantees better conditions Currently this process is mostly influenced by the RSSI of client devices Wi Fi Handover In Smart Wi Fi networks this feature occurs when a client STA device is direc...

Page 69: ...z 5GHz 20MHz 40MHz 80MHz Channel Channel ID 2 4GHz Auto 1 2 3 11 5GHz Auto 36 40 44 48 Transmission power Potência de transmissão 100 50 25 12 5 Primary network Enable network Enable disable network on off SSID Primary Wi Fi network name Announce SSID Announce SSID on off Network authentication Authentication mode Open Shared Radius WPA WPA2 WPA2 PSK Mixed WPA2 WPA PSK Mixed WPA WPA2 Enable Wi Fi ...

Page 70: ...private network In this window Figure 45 you can configure the parameters related to the Guest Network Configuration or network for guests Figure 45 Wi Fi 2 4GHz and 5GHz Guest Network Edition Group Parameter Description Guest network Enable network Enable disable network on off SSID Primary Wi Fi network name Announce SSID Announce SSID on off Network authentication Authentication mode Open Share...

Page 71: ...parameters relevant to the security of Wi Fi access are configured by using filters that define which MAC addresses are authorized or disabled for either the primary network or the guest network in the two bands Wi Fi 2 4GHz and 5GHz Figure 46 Wi Fi Security ...

Page 72: ...o configure are o Allowed Means the rule will be used o Blocked Means the rule blocks o Disabled Rule disabled Using the Permitted mode means that only the devices whose MAC address are found in the filter will have access to the Wi Fi network implying that all other possible MAC addresses are blocked Using Locked Mode means that devices whose MAC addresses are in the Filter will be blocked implyi...

Page 73: ...me Endereço MAC Enter MAC address Tabel 27 Wi Fi Security Parameters 6 2 4 3 Dispositivos In this window Figure 48 and following shows all the devices connected in the Wi Fi network in the two 2 4GHz and 5GHz bands For each device the name host Wi Fi network name status device MAC address and IP address are shown By default 50 devices per page are shown You can search for a device that is either n...

Page 74: ...ress type Lease time IP address lease time IPv6 IPv6 address of the terminal Link local IPv6 Link local IPv6 Tabel 28 Wi Fi Devices Parameters 6 2 4 3 1 Display filters In this window the following figure shows all the devices connected in the Wi Fi network in the two 2 4GHz and 5GHz bands The information to display can be chosen by selecting the icon After the selection the following possible par...

Page 75: ...nterface Interface Wi Fi 2 4GHz 5GHz Recebido Bytes Received bytes Packets Received packets Drops Discarded packets Transmitido Bytes Transmited bytes Packets Transmited packets Drops Discarded packets Tabel 29 Wi Fi Statistics Parameters 6 2 4 5 Neighbors In this window FiberGateway neighboring Wi Fi access points are shown Figure 52 Wi Fi Neighbors 6 2 4 5 1 2 4GHz Neighbors In this window Figur...

Page 76: ...Channel Radio channel Bandwidth Radio channel bandwidth RSSI dBm Noise SNR dB Signal to noise ratio 802 11 Standard version Security WPA WPA2 WEP none Encription TKIP AES TKIP AES Tabel 30 2 4GHz Neighbors Parameters 6 2 4 5 2 5GHz Neighbors In this window Figure 54 FiberGateway neighbors Wi Fi access points are shown in the 5GHz band ...

Page 77: ...hysical address Channel Radio channel Bandwidth Radio channel bandwidth RSSI dBm Noise SNR dB Signal to noise ratio 802 11 Standard version Security WPA WPA2 WEP none Encription TKIP AES TKIP AES Tabel 31 5GHz Neighbors Parameters 6 2 4 6 Noise In this window FiberGateway noise Wi Fi are shown Figure 55 Wi Fi Noise ...

Page 78: ...eway Wi Fi channels in the 2 4GHz band Channel selection shows the noise value in dBm Figure 56 2 4GHz Noise 6 2 4 6 2 5GHz Noise In this window Figure below the noise levels dBm on FiberGateway Wi Fi channels in the 5GHz band are shown The channel selection shows the noise value in dBm Figure 57 5GHz Noise ...

Page 79: ...acity In this window FiberGateway channel capacity are shown Figure 58 Channel capacity 6 2 4 7 1 Channel capacity of 2 4GHz Figure 59 Channel capacity of 2 4GHz 6 2 4 7 2 Channel capacity of 5GHz Figure 60 Channel capacity of 5GHz ...

Page 80: ... in the main window more information about the Voice service Figure 62 6 2 5 1 Caracteristics Window where you can see the characteristics of the Voice This window shows a subgroup Caracteristics SIP Account 6 2 5 1 1 SIP Account The following figure shows all relevant parts associated with the voice service such as whether or not the service is registered and the number of the voice service None ...

Page 81: ...ain window more information about the Television service Figure 64 Figure 63 Equipment Menu Television In this area you can view the characteristics of the television service This window shows a subgroup Features o General information o Set top Boxes On the left side of the management window Equipment Menu Figure 63 a set of information related to the television service is shown Service status On ...

Page 82: ...ion Details Group Parameter Description General information IPTV On off Set top box Hostname Name of STB Interface Physical interface LAN 1 LAN 2 Wi Fi 5GHz primary MAC MAC Address IP STB IP Address Tabel 33 Television Parameters ...

Page 83: ...iewed and edited Figure 65 Functional Menu Selecting the Start window displays the following page Figure 66 Functional Menu Home In this window the following information is displayed Internet connection status On Off Number of terminals connected on the LAN Number of terminals connected on the 2 4GHz Wi Fi network Number of terminals connected on the 5GHz Wi Fi network Voice service status On Off ...

Page 84: ...oming and outgoing accesses to the communication ports of the TCP and UDP transport protocols It is therefore possible to block or unblock these ports for any of the transport protocols A DMZ or demilitarized zone DMZ also known as a perimeter network is a physical and or logical subnet that contains and exposes an organization s external border services to a larger unreliable network typically th...

Page 85: ...ing the edit button and configuring its parameters Setup is completed by using the save button visible on the right side of its security subgroup Figure 69 6 3 1 1 1 Firewall and DMZ The firewall IPv4 and IPv6 and the DMZ can be enabled or disabled on the page shown in the following figure selecting the edit field then selecting the on off field Activating the DMZ is obligatory to indicate the DMZ...

Page 86: ...ance of the device The maximum allowed range is 100 ports The Security Access information in effect on FiberGateway is displayed in the window Figure 52 when the Security submenu item Access is selected This information is organized into two groups Port forwarding Activation of ports In each group the safety access rules respectively Port Forwarding Tabel and Port Activation Tabel in force are sho...

Page 87: ...to be routed to a different internal port As is evident if no routing is done the internal port is equal to the external port In Anglo Saxon terminology the term used for port forwarding is port mapping In Figure 71 the existing routing is shown The Origin field identifies the person responsible for creating the port forwarding rule Figure 71 Access Port forwarding ...

Page 88: ...le as well as the possibility of creating a new application In this case it is necessary to define the name of the application in the field Define a service In all other fields the parameters to be changed are the same as those of the predefined applications The parameters to be changed are External ports protocol TCP UDP TCP UDP and Internal ports The associated IP address is also required Note t...

Page 89: ...logy the term used for port activation is port triggering Figure 73 Access Create port activation rule The following figure shows all the possible fields to be changed related to the activation of ports To access this functionality select the create rule field The interface where these routing is done is the WAN interface eroute0 By selecting the Application name field a set of predefined applicat...

Page 90: ...ive protocol Active ports Active ports Forwarding Protocol Forwarding Protocol Forwarding ports Forwarding ports Tabel 36 Security Access 6 3 2 Services The selection of Services in the top functional menu Figure 75 shows in the window more information with possibility of editing on the Configuration of Services Figure 75 Functional Menu Services ...

Page 91: ...ic DNS server is located Figure 76 Dynamic DNS general settings Group Parameter Description Settings Enable Dynamic DNS Enable disable On Off Hostname DNS Server Name Provider DNS service provider Tabel 37 Dynamic DNS general settings 6 3 2 2 UPnP Universal Plug and Play is a set of computer network protocols created by the UPnP Forum to simplify the implementation of home and office local network...

Page 92: ...ation with the possibility of editing about the Tools Configuration Figure 78 Functional Menu Tools You can restore FiberGateway with pre set and stable settings factory settings Any existing settings to date will be lost Partial restoration of original settings can be made while keeping settings changed This option restores original settings except for changes made by the client namely Resets Sof...

Page 93: ...ing client settings Tabel 39 Tools Resets The software can be updated by selecting the respective file and pressing the symbol upgrade Figure 80 Tools Software upgrade There are two network diagnostics tools Ping and Traceroute With the ping tool we can test the connectivity between FGW and another IP network element With the Traceroute tool it is possible to know all routers between FGW and anoth...

Page 94: ... 6 3 4 1 User settings In this area it is possible to view and change the access parameters to FiberGateway Selecting My Account from the Functional Menu Figure 82 shows more information with possibility of editing on the User Account Setup in the main window Figure 83 This area provides information about the user account available on FiberGateway Figure 83 My Account User Settings ...

Page 95: ...ttings User role Profile chosen User name admin Old password Enter old password New assword Enter new password Confirm password Re enter new password Tabel 40 User settings The current version of FiberGateway only allows you to change the password ...

Page 96: ...abel 40 contains the description and meaning of each LED Figure 84 FiberGateway status LEDs LED Identification LEDs Status Description 11 12 13 14 1 LAN ON With Ethernet connection green OFF No Ethernet connection Flashing Ethernet IN OUT activity green 21 INTERNET ON With Internet connection green OFF Inactive port Flashing Internet IN OUT activity green 1 1 PON LINK See table bellow 3 1 WPS ON W...

Page 97: ...tus LEDS information INFO button must be pressed 2 These status LEDS are always update pressing INFO button is not required Tabel 41 LEDs Status information ONT FiberGateway 4x4 Status LEDs Status Description PON LINK 1 Initial OFF Initial Status 2 Standby Flashing ONT is waiting for initial configuration by the OLT 3 Serial Number Flashing The OLT is configuring the ONT 4 Ranging Flashing ONT and...

Page 98: ...HERNET 11 12 OFF Incorrectly connected ETHERNET cable Verify that the Ethernet cable is properly connected to the Ethernet port of the machine Replace the Ethernet cable Check that the machine is switched on PON LINK 1 OFF Fiber optic signal anomaly Check that the optical cable is correctly inserted in both the optical connector of the equipment and the optical outlet Check that the optical connec...

Page 99: ...ion 4 IPv6 Internet Protocol version 6 ISP Internet Service Provider ITU T International Telecommunication Union Telecommunications LAN Local Area Network LED Light Emitting Diode MAC Media Access Control MAN Metropolitan Area Network MTBF Mean Time Between Failures OLT Optical Line Terminal ONT Optical Network Terminal PC Personal Computer PON Passive Optical Network PSK Phase Shift Keying RF Rad...

Page 100: ...Rua Eng José Ferreira Pinto Basto 3810 106 Aveiro Portugal Tel 351 234 403 200 Fax 351 234 424 723 ...

Page 101: ...an for help FCC CAUTION The grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance Such modifications could void the user s authority to operate the equipment IEEE 802 11b or 802 11g operation of this product in the USA is firmware limited to channel 1 11 This device is restricted for indoor use Radiation Exposure Statement This e...

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