Troubleshooting
125
When I send a file to my computer, some of the characters
don’t show up.
This is likely a problem with the speed with which the Neo is sending
the data. Try these measures to solve the problem:
•
Disconnect Neo from the computer and check the file transfer
speed by pressing
option-
a
-S
. Reset Neo to a slower setting
(speed 1 is the slowest).
•
Try using a different word processing application on your
computer. Some applications allow faster data transfer than
others. If this solves the problem, you can copy and paste the text
back into your original application.
•
Adjust keyboard settings on your computer, experimenting with
the key repeat rate and the repeat delay rate. (On a Macintosh,
adjust hardware settings in System Preferences; on a PC, adjust
keyboard settings in Control Panel.)
I try to type in a file, but no characters appear.
You might have the Slow Keys setting turned on. You can change the
setting in one of three ways:
•
Press
ctrl-option
-
a
-
K
and adjust the time delay. See “Slow Keys”
on page 75.
•
On your Neo, press
applets
and choose the Control Panel
SmartApplet. Then step through the settings to change to the
keyboard settings you want.
•
In AlphaSmart Manager, select a Slow Keys setting from the
Settings tab. See page 109 for more information.
Summary of Contents for NEO
Page 1: ...Neo User s Guide ...
Page 8: ...viii Neo User s Guide ...
Page 12: ...4 Neo User s Guide System requirements ...
Page 94: ...86 Neo User s Guide Changing the transfer speed ...
Page 170: ...162 Neo User s Guide ...