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Chapter 8: Troubleshooting
Forgot My Network IP Address
If you forget your network IP address and have no physical access to the system, you can
use the
Setup Wizard
to retrieve the IP of your ALL6501.
1.
Start the Setup Wizard, and it will automatically detect ALL6501 on your network.
2.
You should be able to find the IP address of the ALL6501 which you have forgotten in
the
Device Discovery
screen.
Resetting NAS IP Address and Admin Password
In case you changed the ALL6501 IP address and then forgot it, or forgot the administration
password, follow the steps below to reset to the default settings:
1.
Copy the file –
singleusermode
from the
install CD
(Path: \\Setup Wizard\
singleusermode) to any available USB disk at root directory. Note that; please don’t
put any other files in this USB disk.
2.
Plug this USB disk into ALL6501 at front USB 2.0 port and then press the
USB copy
button
on front panel. The system will reboot to temporary IP address -
192.168.1.100.
Please note that all file services at this time will be stopped.
3.
Point your browser to
192.168.1.100
; the
Factory Default Mode
screen will be
appears.
4.
Select
Reset to Factory Default
and click Apply.
5.
Default IP:
DHCP
Default admin password:
admin
Jumbo Frame support:
Disabled
