Alienware Sentia 3450 Technical Reference
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Service Packs
Check the warnings on the following pages regarding installation of the appropriate
Service Pack for your Windows OS. If you are unsure of the Service Pack currently
installed see below. Make sure you have in¬stalled the appropriate Service Pack
before installing all the drivers.
Service Pack Installed
To see which Service Pack is currently installed on your computer go to the General tab
of the System control panel. Right-click the My Computer icon on the desktop or in the
Start menu and select Properties. The service Pack currently installed on your system
will be listed under the “System” heading. (If no Service Pack information is listed,
then no Service Pack is installed.)
Windows XP Service Pack 2
Make sure you install Windows XP Service Pack 2 (or make a Windows XP version
which includes Service Pack 2) before installing any drivers. Service Pack 2 includes
support for USB 2.0
If you have upgraded the system by installing Service Pack 2 (i.e. your Windows XP
version does not include Service Pack 2) then follow these instructions.
1. Click Start (menu), point to Settings and click Control Panel (or click Control
Panel).
2. Double-Click System (icon). System (icon) is in Performance and
Maintenance (category).
3. Click the Hardware (tab) > Device Manager (button).
4. Click “+” next to Other Devices (if its sub-items are not shown).
5. Right-click Universal Serial Bus (USB) Controller and select Uninstall > OK (if
you don’t see the item then there is no need to take any further action).
6. Restart the computer and it will find the USB 2.0 controller.