Alienware Sentia 3450 Technical Reference
103
Problem
Possible Cause - Solution
You
forget the boot
password.
If you forget the password, you may have to discharge the battery of the CMOS. Contact your
service representative for help.
Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious.If
you cannot remember your boot password you must contact your vendor and you may lose all of the information on
your hard disk.
The
sound cannot
be heard or the
volume is
verylow.
The volume might be set too low. Check the volume control in the Volume Control Panel in
the Windows taskbar, or use the key combination Fn+ F5 and F6 (see
“Audio Features” on
page 2-11
) to adjust.
The
compact disc
cannot be read.
The compact disc is dirty. Clean it with a CD-ROM cleaner kit.
The
compact disc
tray will not open
when there
is a disc in the tray.
The compact disc is not correctly placed in the tray. Gently try to remove the discusing the
eject hole (see
“LoadingDiscs” on page 2-3
).
The
DVD regional
codes
can no
longer be changed.
The code has been changed the maximum 5 times. (See
“DVDRegional Codes” on page 2-5
).
Problem
Possible Cause - Solution
The
TouchPad
doesn’t work.
The Touch pad has been disabled. Press the Touchpad toggle
Fn+F1
key combination (make
sure you have installed the Touchpad driver.
The
system freezes
or the screen goes
dark.
The system’s power saving features have timed-out. Use the AC/DCadapter, press a key on
the keyboard, or press the sleep
Fn+F4
key combination, or press the power button if no
LEDs are lit.
The system never
goes into a
power
saving mode.
Power Options features are not enabled. Go to the
Windows
Power Options menu and enable
the features you prefer (see
“System Power Options”on page 3- 6
). Make sure you have
enabled
Hibernate
mode from the control panel.
The Wireless
LAN/Bluetooth/PC
Camera modules
cannot be
detected.
The modules are off. Check the appropriate LED indicator to see if the modules are on or off
(see
“LED Indicators”on page 1- 6
). If the LED indicator is off, then press the appropriate
AP-Key button/function key combination in order to enable the modules (see T
able1- 3, on
page 1-7/ Table 1-4,on page 1-8
).
The
Wireless
LAN/Bluetooth/PC
Camera modules
cannot be
configured.
The modules are off. Check the appropriate LED indicator to see if the modules are on or
off (see
“LED Indicators”onpage 1- 6
). If the LED indicator is off, then press the appropriate
AP-Key button/function key combination in order to enable the modules (see
Table1- 3, on
page 1-7/Table 1-4,on page 1-8
).
The
PC Camera
software
displays a
black screen when
the
EMAMCAP
software is run.
The software is using the incorrect device. If you have both the optional PC Camera and
TV Tuner modules present, make sure you install the TV Tuner driver and application first.
After installing the PC Camera driver you will need to select which device to use with the
EMAMCAP
program. Go to the Devices menu in the
EMAMCAP
program and select the
USB
2.01.3M PC CAM
device (see
“PCCamera & TV Tuner”on page 7- 2
).
