ALIBI ALI-DVR1004E 960H User Manual Download Page 110

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APPENDIX B

FAQ

Q Why does my DVR make a beeping sound after booting?

A The possible reasons for the warning beep are:

a.  There is no HDD installed in the DVR.
b.  The HDD is not initialized.
c.  HDD error
To cancel the beeping sound and use the DVR without HDD, open the

Configuration | Exception

menu and de-select the

Audible Warning.

Q Why is there no video recorded after setting the motion detection?

A If there are no recorded video after setting the motion detection, please check the guidelines in Chapter 5.

a. The recording schedule is setup correctly. See

Menu | Record | Schedule

b. The motion detection area is configured correctly. See

Menu | Cameras | Motion

c. The channels are being triggered for motion detection. See

Menu | Cameras | Motion

, check the Enable Motion

Detection option, the Sensitivity setting, motion detection zones.

Q Why doesn’t the DVR detect my USB export device for exporting recorded files?

A There’s a chance that the DVR and your USB device is not compatible. Please refer to our company’s website to view a list of

compatible devices.

APPENDIX B: FAQ

Summary of Contents for ALI-DVR1004E 960H

Page 1: ...der User Manual Products ALI DVR1004E Series ALI DVR1004ESeriesDVR PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for future reference ALI DVR1004E_RM 8 25 14 ...

Page 2: ...smission or broadcast of any person s voice without their consent or a court order is strictly prohibited by law Observint makes no representations concerning the legality of certain product applications such as the making transmission or recording of video and or audio signals of others without their knowledge and or consent We encourage you to check and comply with all applicable local state and...

Page 3: ...ly See www dtsc ca gov hazardouswaste perchlorate This notice is required by California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This device includes a battery which contains perchlorate material Power Cord Requirements The connector that plugs into the wall outlet must be a grounding type male plug designed for use in your region It ...

Page 4: ...d shock and vibration damage to the internal hard drive do not move the unit while it is plugged in Protect hard disk drives from static electricity Do not stack hard disk drives or keep them upright Do not use an electric or magnetic screwdriver to install hard disk drives Do not place the unit in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilati...

Page 5: ... 9 2 5 Connecting it together initial system setup 9 2 5 1 Using theWizard for basic configuration setup 10 2 6 Using the Menu system 17 2 6 1 Using the Camera menu 17 2 7 Configuring HDD settings 19 2 7 1 Checking HDD status 19 2 7 2 Configuring the HDD camera channel quotas 19 2 7 3 HDD Detect 20 2 8 Configuring Exception Alarms 22 SECTION 3 Startup Shutdown Reboot 24 3 1 Starting Up Shutting Do...

Page 6: ...Zoom 53 5 3 Backing up Record Files Export 53 5 3 1 Quick Export 53 5 3 2 Export by video search 55 5 3 3 Export by Event Search 57 5 3 4 ExportingVideo Clips during playback 60 SECTION 6 Managing User Accounts 64 6 1 Adding a user account 64 6 2 Deleting a user account 67 6 3 Editing a user account 67 SECTION 7 Network Settings 69 7 1 Configuring General Settings 69 7 1 1 Configuring DDNS 69 7 1 ...

Page 7: ... 86 8 6 3 Exporting Network Packet 86 8 6 4 Checking the network status 87 8 6 5 Checking Network Statistics 89 SECTION 9 Remote Access 90 9 1 Remote login 90 9 2 Remote LiveView screen 93 9 3 Remote Playback screen 95 9 4 Remote Log screen 96 9 5 Remote Configuration screen 97 SECTION 10 Cleaning 99 SECTION 11 Specifications 100 APPENDIX A Glossary 101 APPENDIX B FAQ 102 APPENDIX C HDD Installati...

Page 8: ...viii NOTES ...

Page 9: ...ing composite stream encoding Watermark technology Local Monitoring Simultaneous VGA and CVBS outputs VGA output at up to 1920 1080p resolution 1 and 4 division live view is supported and the display sequence of screens is adjustable Live view screen can be switched in group and manual switch and automatic cycle view is also provided the interval of automatic cycle can be adjusted Quick setting me...

Page 10: ...surveillance center and sending email Automatic restore when system is abnormal Supports alarm push notification live video or playback on the linked mobile phones when alarm event occurs Refer to the document ALIBI WitnessforiPhone or ALIBI WitnessforAndroid for more information Other Local Functions Operable by mouse Three level user management admin user can create accounts and define their ope...

Page 11: ...tors Your new security system is easy to use and easy to setup This section includes the function and use of the components included with a DVR system For installation instructions refer to Section 2 Advanced control and configuration procedures are included in Sections 3 through 9 DVR Front Panel Power LED HDD activity Network activity ALI DVR1004EseriesLEDindicators LED Description Power Indicat...

Page 12: ...J 45 connector 10 100BASE T Ethernet interface USB Interface Connects USB mouse or USB flash memory devices 2 12V 12 Vdc power input connector Chassis ground terminal Ground must be connected when the DVR starts 1 1 1 Mouse control A standard 3 button left right scroll wheel USB mouse can also be used with this DVR To use a USB mouse 1 Plug USB mouse into the either the front panel or backpanel US...

Page 13: ... Live view Drag channel time bar Scroll wheel Scroll up Live view Previous screen Menu Previous item Scroll down Live view Next screen Menu Next item 1 1 2 Soft keyboard One of two on screen keyboards appears when you click in a field that accepts a entry such as a password or name or a numerical value The QWERTY keyboard for alphanumeric entries is shown in the following picture Some control keys...

Page 14: ... needed only for system setup It can be disconnected when the DVR is networked for access across a LAN or Internet Uninterruptible power supply UPS This device is used to ensure system stability during voltage surges sags and outages If a UPS is not available a power strip with strong surge protection is highly recommended 2 2 DVR installation general guidelines 2 2 1 Installing an HDD in the DVR ...

Page 15: ...r remote access The coaxial cables must be short enough to provide a good signal level to the DVR from your cameras Connectorized coaxial cables with a power and audio leads are usually available in lengths from your supplier in lengths up to 100 feet Ethernet drop cables can be up to 330 ft 100 m in length All cables attach to the backpanel of the DVR see below A front panel USB port is also prov...

Page 16: ...al video signal and audio signal if used to your DVR For most installations a length of good quality coaxial cable can be up to 100 ft The inherent signal loss in longer cables may degrade quality Field of view Cameras should be positioned so they can effectively view the entire area that must be monitored and in a location where it is difficult to tamper with them Lighting Light shining directly ...

Page 17: ...g the cable near high voltage appliances such as fluorescent lighting Electrical noise and magnetic fields produced by these devices may affect video and communication signal quality 2 4 2 Install cameras Install your security cameras as needed to support your security requirements Always refer to the documentation provided with the camera for installation instructions 2 5 Connecting it together i...

Page 18: ...ection screen may appear The DVR will offer the optimal resolution for your monitor but you can select another resolution if you prefer At this screen select the preferred resolution then click Next or allow the setup Wizard to open 2 The Setup Wizard can assist you in making important configuration settings in DVR Click Next button on the Wizard window to open the Login window SECTION 2 INSTALLIN...

Page 19: ...en the virtual keyboard Click the appropriate buttons to enter the password then click the Enter icon The default admin password is 1111 Observint strongly recommends that you change the default admin user password to improve the security of your surveillance system To change the admin password check the New Admin Password box then enter the new password in the New Password and Confirm fields Reco...

Page 20: ...ues Click Next to confirm your settings or Cancel to discard them and open the network setup Wizard window 6 In the Network setup Wizard window click the field value you want to change then use the pop up aid to enter a new value By default the DVR uses DHCP Dynamic Host Configuration Processor to acquire compatible dynamic changeable network settings from a network DHCP server SECTION 2 INSTALLIN...

Page 21: ... administrator to determine the best network settings for your DVR When finished click Next 7 Click Next after you configured the network parameters The HDD management Wizard window will open If a new DVR is shipped with a pre configured HDD nothing needs to be done in this window If you installed an HDD or replaced the HDD select check the box for the HDD then click Init to setup the disk for the...

Page 22: ...ra to configure 1 Analog 1 identifies the camera plugged into the camera input BNC connector 1 2 Analog 2 identifies the camera on BNC connector 2 etc b To configure the camera for recording click the Start Recording box to check it then click the bullet for either Normal continuous mode recording or Motion Detection mode recording c Do one of the following To copy these recording settings to othe...

Page 23: ...gure the recording mode for that camera You can also Copy these settings to other cameras d After configuring the recording mode for each camera click OK to confirm your settings and close the Wizard 9 Click OK when the recording mode for each camera is selected The Wizard will close and the DVR will present the Live View display For more information about the Live View display see SECTION 4 Live ...

Page 24: ...ewing video from each cameras in the Live View display adjust the direction of each camera to aim it at its surveillance target Follow the manufacturer s recommended procedures for aiming the cameras SECTION 2 INSTALLING THE SYSTEM ...

Page 25: ...t Menu If ID Authentication is not disabled see the General Settings a login window will open In the Login window select a User Name with administrative privileges enter its password then click OK NOTE A window of Menu icons will open The default user admin has the default password of 1111 2 6 1 Using the Camera menu The Camera menu lists all cameras configured in the DVR and shows the channel nam...

Page 26: ...a name and set the format and mode for the date time and OSD display for each camera individually Click Apply to save your settings Use the Copy tool to easily apply use the settings you chose for other cameras Click the Image option in the left frame to open the video adjustments menu controls Use the Mode control option or drag the sliders left or right to optimize the appearance of the video fr...

Page 27: ... Init button at the bottom of the screen Failed If the HDD failed during or after initialization replace the HDD 2 7 2 Configuring the HDD camera channel quotas By default all cameras will record to the one partition of the internal HDD However the HDD Quota feature allows you to allocate a storage size quota to each camera on your DVR For instance the Analog 1 can be allotted 150 GB of video stor...

Page 28: ... want to allocate to the camera c Click Apply to save your settings d Click Copy and choose the other camera channels you want to replicate those settings for and or repeat sub steps a through c above for other camera channels in use by your DVR 2 7 3 HDD Detect The HDD Detect feature provides two methods of monitoring the HDD display of S M A R T Self Monitoring Analysis and Reporting Technology ...

Page 29: ... R T line to execute the test Allow the test to complete before continuing The result of the test is shown on the Self test Status line Bad Sector Detection 1 Open the Bad Sector Detection menu Go to Menu HDD HDD Detect Bad Sector Detection 2 On the HDD No line open the drop down list and select the number of the HDD you want to test 3 Click the Detect button to start the detection Bad sectors are...

Page 30: ... HDD Full The HDD is full HDD Error Writing HDD error or unformatted HDD Network Disconnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Input Output Video Standards Mismatch I O video standards do not match Record Exception No space exists for saving recorded files Responses to exception alarms include Audible Warning Trigger an audi...

Page 31: ...p down list and select the exception condition you want to configure If you select All all exception conditions will be treated the way you configure the response 3 Select either of the following response options Audible Warning or Send Email 4 Click Apply to save your settings 5 Repeat these steps for other Exception Types you want to configure SECTION 2 INSTALLING THE SYSTEM ...

Page 32: ...utdown procedures are essential for getting the most out of your DVR To startup 1 Check the power cable is plugged into a standard electrical outlet It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the device 2 Plug the power adapter into the power connector on the back of the DVR The Power indicator LED on the top of the DVR will light red indicating t...

Page 33: ...dow 4 Click Yes in the Attention window 5 When the message Please power off appears rock the power switch on the back panel to the off O position 3 1 3 Rebooting the DVR In the Shutdown menu you can also reboot the DVR 1 Open the Shutdown menu by clicking Menu Shutdown 2 In the Menu window click the Shutdown icon then click Reboot in the pop up window 3 Click Yes in the Attention window SECTION 3 ...

Page 34: ...ach camera view shown for a preset duration dwell The Live View screen can be configured to display 1 6 or 8 camera channels concurrently or playback recorded video LiveView2 2multi screendisplay Each camera channel displayed on the Live View screen may contain one or both status icons in the upper right corner of the viewing frame Live View Status icons Icon Type Reason Alarm Video loss tampering...

Page 35: ...me Digital Zoom Shows the selected portion of the camera image in full screen mode To select an area left click and drag to form a rectangle across the area to expand See the figure below Zoom selection area Image Settings Click this icon to open menus for creating customized setting for the brightness contrast saturation hue sharpness and noise reduction of the camera image You can configure diff...

Page 36: ...e current one Start Auto switch the screen is automatically switched from one camera channel to the next You must set the dwell time before enabling auto switch Go to Menu Configuration Live View Dwell Time Start Recording Select Normal Record and Motion Detection record from the drop down list Quick Set Output Mode opens a menu where you can select the output mode to Standard Bright Gentle or Viv...

Page 37: ...nfigure the settings for Option includes Main CVBS and VGA Live View Mode Designates the display mode screen split to be used for Live View Dwell Time The time in seconds to dwell between switching channels when auto switch is enabled in Live View Enable Audio Output Enables disables audio output for the selected video output Event Output Designates the output to show event video Option includes o...

Page 38: ...er In the example shown above a 2 2 screen is selected 5 Click a viewing screens then double click the camera in the list on the right that you what to show there When the selection is made label in the viewing screen changes to the camera channel number 6 Click the Apply button to save your setting SECTION 4 LIVE VIEW INTERFACE ...

Page 39: ...remotely with administrative privileges To open the Menu system from the Live View screen right click anywhere in the screen then select Menu After selecting Menu a login window will open In the Login window select a User Name with administrative privileges enter its password then click OK A window of Menu icons will open NOTE When the system option Enable ID Authentication is disabled see the Con...

Page 40: ...ords it at 9 59 55 Post record The length of time you set to record after the event or the scheduled time For example when an alarm triggered the recording ends at 11 00 if you set the post record time as 5 seconds it records till 11 00 05 Expired Time The expired time is the longest time a recording is kept on the HDD If the deadline is reached the file will be deleted If you set the expired time...

Page 41: ...ck Apply to save the settings 5 1 2 Configuring Record schedule The record schedule can be used to automatically start and stops recording at preset times 1 Open the Record Schedule menu Go to Menu Record Schedule 2 To configure the Record schedule SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 42: ...p window In the Type column select the type of recording trigger you want to use Continuous recording is constant recording Motion recording is recording triggered by some kind of motion detected in the video image Click Apply to save your settings NOTE Youcandefine uptoeightrecordingtimeperiods foreachday eachwithaspecifiedrecordingtype Recordingtimeperiodscannot overlapwitheachother Eachrecordin...

Page 43: ...the chart day of the week hours of the day where you want to use that type of recording Blocks on the chart each representing 1 hour of one day will be colored for the recording mode you selected A descriptions of the color icons are shown in the figure below Click Apply to validate the settings 3 If the settings can be applied to other camera channels click Copy SECTION 5 RECORD PLAYBACK AND VIDE...

Page 44: ... parameters A motion detection events can trigger several kind of actions by the DVR including channels to start recording full screen monitoring an audio warning notification sent to the surveillance center etc Follow the steps below to schedule a recording triggered by a motion detection 1 Open the Motion Detection menu Go to Menu Camera Motion SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 45: ...You can select to multiple areas rectangles on the screen where motion will be detected To clear the motion detect zone you defined click the Clear d Click Apply to save your settings e Test the effectiveness of your settings by passing objects through the motion detect zone to trigger recording Adjust the Sensitivity slider to refine the f Click copy your settings to other cameras click Copy then...

Page 46: ...n define a schedule for each day of eight weeks 56 days when motion detection is monitored Time periods cannot overlap j Click Apply to save the settings You can also click Copy to copy the Arming Schedule setup in the window to other days of the week k Click the Handling tab In the Handling tab you can cause certain actions to occur when motion triggered recording occurs SECTION 5 RECORD PLAYBACK...

Page 47: ...4 Manual record Follow the steps below to begin manual recording Manual recording once initiated requires a manual cancel of the record The manual recording can occur prior to the scheduled recording 1 Open the Manual settings menu Go to Menu Manual 2 To enable Manual Record a Select Record on the left menu frame b Click the status button before camera number to change the label from OFF to ON if ...

Page 48: ...Normal or Motion Detection d When the Attention window opens click No NOTE Green ON iconmeansthatthechannelisconfiguredwitharecordschedule IftheDVR isrebooted manualrecordoperationsarecanceled 5 1 5 Files Protection You can lock the recorded files or set the HDD property to Read only to protect the record files from being overwritten 1 Open the Export menu Go to Menu Export SECTION 5 RECORD PLAYBA...

Page 49: ...the results 5 To protect the record files a Determine which files you want to protect and then click the icon in the Lock column to show a locked padlock indicating that the file is locked Similarly unlock files by clicking on the locked icon to show an unlocked padlock b Respond appropriately to the Attention pop up window NOTE File ofrecordinginprogresscannotbelocked SECTION 5 RECORD PLAYBACK AN...

Page 50: ...e playback icon on the quick setting toolbar In the instant playback mode only recordings made during the previous five minutes on the channel are played Playback by channel 1 Open the Playback menu Go to Menu Playback 2 In the Playback screen select the camera channel you want to playback De select the other channels 3 Select the start and end times of the date and time range when the video segme...

Page 51: ...e Search button 5 In the window that opens click the entry of the video segment you want to play then click the icon in the Play column 6 In the screen that opens select the camera or cameras you want playback then click OK to continue By default only the camera of the video you selected will play ...

Page 52: ... from a normal continuous recording configuration option Video Search Hide Exit Record mode color key Video playback controls File position playback time of day Position marker Record mode indicator bar Mute Add default tag Add custom tag Tag management Start stop clip Video playback controls allow you to control the speed and direction of the playback You can also drag the file position marker to...

Page 53: ...ideo Search zoom in on the video open and close the control panel at the bottom of the screen and Exit 5 2 2 Playing back a motion event The DVR can search for and playback recordings triggered by motion events 1 Open the Playback menu Go to Menu Playback 2 In the left frame click Event 3 In the drop Event Type down down list select for example Motion 4 Open the calendar and time pop up windows to...

Page 54: ...motion detected events 7 Click Details to preview video from the event and see more information about the video clip 8 Select the video clip from the list then click the Play icon associated with it SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 55: ... this example only one clip is listed If others are listed too click the Play icon to see it 5 2 3 Playback by Tag You can easily search for and play back video files that were tagged 1 Open the Playback menu Go to Menu Playback 2 In the left frame click Tag 3 Check the boxes of the cameras associated with the tagged video files 4 Open the calendar and time pop up windows to select the Start Time ...

Page 56: ...Play icon associated with it The control panel at the bottom of the screen is described earlier in this section See 5 2 1 Playing back video by channel on page 42 7 To open the search result list during video playback move the mouse cursor to the right edge of the screen SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 57: ...anagement feature allows you to check edit and delete tags 1 Click the Tag management icon in the lower left corner of the screen to open the Tag management window To change the name of a tag select highlight a tag in the list then click the icon in the Edit column Click the tag name use the pop up keyboard to change the name click Enter then click OK To delete a tag select highlight a tag in the ...

Page 58: ...s power on login local operation logout etc 1 Open the Log Information screen Go to Menu Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs 3 Select a Start Time End Time Major Type and Minor Type 4 Click Search If the search didn t find a file matching your search criteria the message No matched log file will appear SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 59: ...icon to play the file or click the icon in the Details column to see more information about the entry If there is no playback file associated with the log entry the message box No result found will appear The Log Information details screen is shown below SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 60: ...ick the button tt until the speed changes to Single One click on the playback screen advances playback to the next frame in reverse Click uu to increase the playback speed in reverse 5 2 6 Auxiliary Functions Reverse Playback of Multi channel You can play back record files of multi channel reversely Up to 4 ch with 1920 1080p resolution simultaneous reverse playback is supported and up to 1 ch wit...

Page 61: ...cking up Record Files Export 5 3 1 Quick Export The Quick Export feature allows you to easily export backup to an external device video clips recorded over a 24 hours period from up to four selected camera channels 1 Attach an USB storage device such as a USB flash drive or USB disk drive to the DVR USB port 2 Open the Export menu Go to Menu Export Normal 3 heck the boxes for the camera channels y...

Page 62: ... Device Name field click the Refresh button 6 If the device you are exporting to is a re writable device such as a USB flash drive select the directory where you want to copy the files or create a New Folder NOTE Some USB devices types do not include the New Folder and Format options but may include an Erase option SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 63: ...he boxes for the camera channels you want to back up 4 Select the Start Time and End Time of the period when the video clips of interest were recorded To change the time click on the field then select the target date or time from the pop up menu 5 Click Search to list the video clips recorded during the selected time span In the Search Result list you can play the video clip by clicking the icon i...

Page 64: ... showing the file structure of your external storage device If your USB device is not shown in the Device Name field click the Refresh button NOTE Some USB devices types include the New Folder and Format options other types include only an Erase option SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 65: ...ally during video file export 11 Verify that the file you exported can be played from the flash device 5 3 3 Export by Event Search Video recordings triggered my Events such as motion detection can be searched for and exported to a USB storage device such as a USB flash drive or USB disk drive or USB optical drive 1 Attach an USB storage device such as a USB flash drive or USB disk drive to the DV...

Page 66: ...tart Time and End Time of the period when the video clips of interest were recorded To change the time click on the field then select the target date or time from the pop up menu 6 Click Search to list the video clips recorded during the selected time span 7 To watch a video clip in the Event Details list search result list click highlight the clip you want to watch then click the icon in the Play...

Page 67: ...of your external storage device If your USB device is not shown in the Device Name field click the Refresh button NOTE Some USB devices types include the New Folder and Format options other types include only an Erase option 9 In the Export window select the directory where you want to copy the files or create a New Folder SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 68: ...he flash device 5 3 4 Exporting Video Clips during playback Segments of video recordings can be backed up exported during playback These files exported to a USB storage device such as a USB flash drive or USB disk drive or USB optical drive 1 Attach an USB storage device such as a USB flash drive or USB disk drive or USB optical drive to the DVR USB port 2 Playback a video file Clip Start clipping...

Page 69: ...clipping icon 5 Right click anywhere in the video window then select Exit The Attention pop up window shown below will appear 6 Click Yes to save the video clip you marked 7 In the Export window select the directory where you want to save the file if available or just click Export then click Quick Export A pop up window will open showing the file structure of your external storage device If your U...

Page 70: ...ill list the files that were transferred Allow the operation to finish before continuing The Player utility player exe is exported during video file export 9 Verify that the file you exported can be played from the flash device SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 71: ...63 ALI DVR1004E Series 960H DVR User Manual Exported file SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP ...

Page 72: ...ions with the system and can create modify and delete other users User Name admin is assigned the default password 1111 To improve system security it is strongly recommended that the default password be changed during the initial system setup The DVR supports up to 32 user accounts To add edit and delete a user account you must log into the DVR with admin credentials 6 1 Adding a user account 1 En...

Page 73: ...f Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the DVR If this option is configured and enabled a remote user with this MAC address only can access the DVR 4 Click the OK to save the settings and go back to the User Management interface The added new user will ...

Page 74: ...saved on the DVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration files Two Way Audio Realizing two way radio between the remote client and the DVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operat...

Page 75: ...he User menus NOTE Onlytheadminuser accounthaspermissiontorestoretheDVRtofactorydefaultsettings 6 2 Deleting a user account 1 Enter the User Management interface Go to Menu Configuration User 2 Click the entry for the user to be deleted from the list When the item is selected it is highlighted 3 Click the trash icon to delete the selected user 6 3 Editing a user account 1 Enter the User Management...

Page 76: ... password in the Password and Confirm fields Record your new password and save it in a secure location Admin In the Edit User menu for the admin user you can edit only password and MAC address To change the password check the Change Password box enter the old current admin password then enter the new password in the Password and Confirm fields Record your new password and save it in a secure locat...

Page 77: ...and DNS Server If the DHCP server is available you can check the Enable DHCP box to automatically obtain an IP address and other network settings from the network DNS server NOTE The valid MTU range is 500 1500 3 Click Apply to save your settings 7 1 1 Configuring DDNS You can configure your DVR to use Dynamic DNS DDNS DDNS is especially useful for access to your DVR from outside the local network...

Page 78: ...and select one of five options IPServer DynDNS NO IP IPServer Enter Server Address for IPServer DynDNS i Enter Server Address for DynDNS i e members dyndns org ii In the DVR Domain Name text field enter the domain obtained from the DynDNS website iii Enter the User Name and Password registered in the DynDNS website SECTION 7 NETWORK SETTINGS ...

Page 79: ...ion Network 2 Click the NTP tab to open the NTP settings menu 3 Check the Enable NTP box to enable this feature 4 Select the following NTP settings Interval Interval in minutes between the two synchronizing actions with an NTP server NOTE The synchronization time interval can be set from 1 to 10080 minutes The default value is 60 min If the DVR is connected to a public network use an NTP server th...

Page 80: ...e Settings tab to open the More Settings menu 3 Set the Multicast IP address When adding a device to the Network Video Surveillance Software the multicast address must be the same as the DVR s multicast IP 4 Click Apply to save your settings and close the menu NOTE ThemulticastfunctionmustbesupportedbythenetworkswitchtowhichtheDVRisconnected 7 1 4 Configuring RTSP The RTSP Real Time Streaming Prot...

Page 81: ...iguring Server and HTTP Ports You can change the server and HTTP ports in the Network Settings menu The default server port is 8000 and the default HTTP port is 80 1 Open the Network Settings menu Go to Menu Configuration Network 2 Click the More Settings tab to open the More Settings menu 3 Enter a new Server Port number and HTTP Port number in the appropriate fields The default Server Port is 80...

Page 82: ...ed Before configuring the Email settings the DVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification 1 Open the Network Settings menu Go to Menu Configuration Network 2 Set the IPv4 Address IPv4 Subnet Mask IPv...

Page 83: ...f sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures Check the Enable Attached Picture box if you want to send email with attached alarm images The interval is the time of two adjacent alarm images Yo...

Page 84: ...ction of the router to which your device is connected When the network working mode of the device is set as multi address the Default Route of the device should be in the same network segment as that of the LAN IP address of the router 1 Open the Network Settings menu Go to Menu Configuration Network 2 Click the UPnP tab to open the UPnP menu 3 Check the Enable UPnP box to enable UPnP 4 In the UPn...

Page 85: ...iguration settings for Cameras Recordings Network and HDD settings To view information about other parts of the system click the appropriate tab 8 2 Log Information System log information is continuously generated and saved in log records System logs include the following types of entries Alarms events Start stop motion detection start stop tamper detection etc Exception conditions Video loss ille...

Page 86: ...pe In the example below the search criterion specified are Operation Major Type entries with All Minor Type 3 Click Search If the search didn t find a file matching your search criteria the message No matched log file will appear SECTION 8 SYSTEM MAINTENANCE ...

Page 87: ... of the log search click Export choose a log entry with record file and click the playback button to play the file or click the icon in the Details column to see more information about the entry The Log Information Details screen is shown below SECTION 8 SYSTEM MAINTENANCE ...

Page 88: ... USB disk drive to the DVR USB port 2 Open the Log Information menu Go to Menu Maintenance Log Information 3 Click the Log Export tab to display the DVR storage devices 4 Check the select box for the storage devices that contain log information 5 Click the Export button at the bottom of the screen 6 On the Device Name line open the drop down list and select the destination for the file export 7 Se...

Page 89: ... then import the file later to restore the earlier configuration 1 Attach an USB storage device such as a USB flash drive or USB disk drive to the DVR USB port 2 Open the Import Export menu Go to Menu Maintenance Import Export Export configuration file 3 On the Device Name line open the drop down list and select the destination for the exported configuration file SECTION 8 SYSTEM MAINTENANCE ...

Page 90: ...onfiguration backup file a binary file with a timestamp in the format devCfg_ code _YYYYMMDDHHMMSS bin 6 Record the name of the exported file for future reference Import configuration file 1 On the Device Name line open the drop down list and select the destination of the exported configuration file The configuration backup file is a binary file with a timestamp in the format devCfg_ code _YYYYMMD...

Page 91: ...the firmware through a local device or remote FTP server You should check the current Firmware version before upgrading your DVR firmware Firmware upgrade should only be performed when recommended by your DVR support organization 1 To check the current firmware version open the System information display Go to Menu Maintenance System Information 2 If the firmware needs to be upgraded click the Upg...

Page 92: ...le you want to load c Click the Upgrade button the follow the on screen instructions for completing the upgrade 5 Open the System Information screen and verify that the new firmware version is installed 6 Perform a DVR Shutdown then power it off 7 Power the DVR on 8 5 Default The default option will reset the DVR to its factory settings Except the network parameters including IP address subnet mas...

Page 93: ... real time information of your DVR network traffic such as linking status MTU sending receiving rate etc The traffic data is refreshed every 1 second Open the Network Traffic menu Go to Menu Maintenance Net Detect You can view the sending rate and receiving rate information on the interface Traffic data is refreshed every 1 second SECTION 8 SYSTEM MAINTENANCE ...

Page 94: ...ll open 8 6 3 Exporting Network Packet By connecting the DVR to network the captured network data packet can be exported to a USB device such as a flash drive HDD DVD R W and other local USB backup devices 1 Open the Network Traffic menu Go to Menu Maintenance Net Detect 5 Click the Network Detection tab to open the Network Detection menu 6 Select the backup device from the Device Name drop down l...

Page 95: ...e if the format is incorrect 7 Click the Export button to start the export 8 When the export is complete click OK Up to 1 M data can be exported during one operation 8 6 4 Checking the network status You can also check the network status and quickly set the network parameters 1 Open the Network Traffic menu Go to Menu Maintenance Net Detect 2 Click the Network Detection tab to open the Network Det...

Page 96: ...of the screen to report the status 4 If the message box shows shows an error click the Network button to open the Network parameters menu After changing parameters click Apply and then click OK to save your settings SECTION 8 SYSTEM MAINTENANCE ...

Page 97: ...f your DVR 1 Open the Network Traffic menu Go to Menu Maintenance Net Detect 2 Click the Network Stat tab to open the Network status report Use this display to check the bandwidth usage of a camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 3 Click the Refresh button to show the current status ...

Page 98: ...method When logging into the DVR from a remote computer for the first time you must install a plug in program named HCWPWebComponents The procedure for installing the program using Internet Explorer 11 is shown below Subsequent logins do not require you to reinstall HCWPWebComponents 9 1 Remote login To access the DVR from a computer on the LAN 1 Open the Microsoft Internet browser on the compute ...

Page 99: ...DVR a message will appear in the middle of the Live View window requiring you to load a plug in In the message box at the bottom of the window click Run to continue b When the Opening HCWPWebComponents exe window opens click Save File then close the internet browser window c Open double click the file in the download folder then click Run in the Security Warning window SECTION 9 REMOTE ACCESS ...

Page 100: ...n e Allow the plugin to finish installation When the following window appears click Finnish f Open the Microsoft Internet Explorer browser then login to the DVR as you did in Step 2 above The window similar to the following will appear SECTION 9 REMOTE ACCESS ...

Page 101: ...2 channel viewing frame configuration with no live view images shown You can Change the viewing screen layout by clicking the multi screen select button and selecting the icon for a 1 screen or a 2 2 layout View live video from a camera by clicking on a viewing frame then double clicking on a camera to view NOTE PTZ Pan Tilt Zoom camerafeaturesarenotsupportedbytheALI DVR1004EDVR SECTION 9 REMOTE A...

Page 102: ...e frame is surrounded by a bright box Click the camera channel you want to see To expand the image to full frame double click the image in the viewing frame To return to normal viewing mode press ESC keyboard escape key You can control many Live View functions quickly with the Live View toolbar The function of the toolbar icons are similar to those on the DVR channel viewing frame Start stop all c...

Page 103: ...meline Record legend Playback timestamp Timeline drag to reposition Stop playback Download Full screen Play motion controls Capture Audio play mute Set playback time Multi screen mode select Snip To playback recorded video 1 Click the multi screen mode button to select the number of viewing frames you need to display You can select either a 1 or 2 2 frame pattern 2 In the left frame click the came...

Page 104: ...d recorded video NOTE Thelocationwhere recordedvideodownloadsandcapturesduring playbackaresavedisshownonthe Configuration LocationConfiguration screen 6 Click the Download icon 7 Check the box of the video segment you want to download 8 Click the Download button 9 4 Remote Log screen Open the Log screen by clicking Log in the screen header The DVR log report is created by specifying a search crite...

Page 105: ...emote Configuration screen Open the Configuration screen by clicking Configuration in the screen header The Configuration menu enables you to configure where you save snapshots clips and downloaded files on your local computer view the DVR configuration and make configuration changes The User Name you use to login to the DVR must have administrative privileges to change the DVR configuration SECTI...

Page 106: ...he configuration menu function identically as those in the embedded DVR Menu system For more information on how to use these options refer to the DVR Menu descriptions in previous sections of this manual After making configuration changes click Save to apply your changes SECTION 9 REMOTE ACCESS ...

Page 107: ...se may cause damage to the surface over time Dust can be removed from equipment by wiping it with a soft damp cloth To remove stains gently rub the surface with a soft cloth moistened with a mild detergent solution then rinse and dry it with a soft cloth CAUTION Donotuse benzene thinnerorotherchemicalproductsonthecameraassembly thesemaydissolvethepaintand promotedamageofthesurfaces Beforeusinganyc...

Page 108: ... 2CIF CIF QCIF Frame rate 960H 10 fps 4CIF 2CIF 12 fps CIF QCIF 30 fps Video bitrate 32 Kbps 3072 Kbps or user defined max 3072 Kbps Audio output 1 ch RCA linear 1 kΩ Audio bitrate 64 Kbps Dual stream Support Sub stream CIF 6 fps QCIF 30 fps Stream type Video video plus audio Synchronous playback 4 channel Hard disk SATA 1 SATA interface Capacity Up to 4TB capacity External interface Network inter...

Page 109: ...ethod protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and DVR NTP Acronym for Network...

Page 110: ...deo after setting the motion detection please check the guidelines in Chapter 5 a The recording schedule is setup correctly See Menu Record Schedule b The motion detection area is configured correctly See Menu Cameras Motion c The channels are being triggered for motion detection See Menu Cameras Motion check the Enable Motion Detection option the Sensitivity setting motion detection zones Q Q Why...

Page 111: ...D attaches to the chassis with four screws up through the underside of the chassis Cables and screws needed to install the HDD are provided CAUTION Followrecommendedelectrostaticdischarge ESD guidelines whileperformingthisprocedure InstalltheHDDinastatic free environment wearingacertifiedESDwriststrap IfastaticfreeenvironmentandESDwriststrapisnotavailable touchthebare metalofthe DVRchassisfrequent...

Page 112: ...lowrecommendedelectrostaticdischarge ESD guidelineswhileperformingthisprocedure InstalltheHDDinastatic free environment wearingacertifiedESD wriststrap IfastaticfreeenvironmentandESDwriststrapisnotavailable touchthebare metalofthe DVRchassisfrequentlywheninstallingthedrivetodissipatethestaticchargenaturallygeneratedonyourskinand clothing Avoidtouchingelectronic components d Lift off the plastic co...

Page 113: ...he items identified in the photo above 3 Prepare the HDD for installation CAUTION Always follow ESD protection procedures when handling the HDD and DVR chassis a Remove the HDD from its protective packaging then lay it top down on a clean flat surface b Attach the SATA data and power cables provided to the mating connectors on the HDD See below APPENDIX C HDD INSTALLATION ...

Page 114: ...nto the holes on the underside of the HDD Turn each screw in not more than 2 turns 4 Install the HDD in the DVR chassis a Position the DVR chassis as shown in Step 2 above b Turn the HDD top side up then position it in the DVR chassis so that the four mounting screw heads pass through the screw holes APPENDIX C HDD INSTALLATION ...

Page 115: ...he screw hole slots d Plug the HDD SATA and power cables into the mating connectors on the PC board see photo above 5 While holding the HDD in place in the DVR chassis turn the assembly over then tighten the four HDD mounting screws until snug Be careful not to overtighten the screws APPENDIX C HDD INSTALLATION ...

Page 116: ...108 Mounting screws 6 Turn the DVR chassis over and lay it in a clean flat surface 7 Reinstall the DVR cover APPENDIX C HDD INSTALLATION ...

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