8
6.3 What should I do if ...
Some common faults can be easily rectified as follows:
What should I do if ...
Remedy
Contact ...
the battery pack cannot be recharged
This defect can only be repaired at
the factory
your authorised specialist dealer or
Alber representative
the viaplus cannot be switched on
Check the following:
– Is the battery pack recharged?
– Are the fuses in the battery pack
defective?
the viaplus cannot be switched on, alt-
hough the battery pack is fully recharged
and all fuses are OK
This defect can only be repaired at the
factory
your authorised specialist dealer or
Alber representative
the viaplus suddenly stops
Switch the viaplus off and then on again.
If the problem persists, the device is
defective and must be returned to the
factory
your authorised specialist dealer or
Alber representative
the viaplus makes a noise but fails to
move
Check whether the drive wheels are tou-
ching the ground or have inadvertently
been retracted (see chapter 2.1)
!
If a fault that is not listed in the above table occurs, the add-on drive is normally disabled.
Contact your authorised specialist dealer or Alber representative for advice.
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