13
Application of the warranty is dependant on the strict compliance on the part of the dealer and the user
with the following measures:
A) RETURN
BY THE DEALER
OF THE WARRANTY CERTIFICAT
DULY COMPLETED AND
SIGNED BY THE DEALER AND THE PURCHASER.
B)
Claims must be made without fail on an AGRISEM INTERNATIONAL
"WARRANTY CLAIM
SLIP"
(see appendix) and sent by registered letter with acknowledgement of receipt
by the
dealer
to the company’s technical department within 10 days as from the date of the incident.
This slip must be completed legibly by the dealer and must include the following information:
-
Name and address of the dealer, code No.
-
Name and address of the purchaser,
-
Type of machine,
-
Working width,
-
Machine serial number,
-
Date of delivery to the purchaser,
-
Date of breakdown,
-
Precise references of the parts replaced, No. and date of invoice,
-
Make and model of the tractor used,
-
Detailed description and assumed cause of the incident.
-
Surface worked with the seeder
-
Utilised agricultural land belonging to the farm,
-
Type of soil % clay
-
Proof of wear part invoice
-
stones
yes
no
-
parts replaced
yes
no (send photocopy of the invoice)
C) Supposedly faulty parts are to be returned by the dealer to the Company address for
expert inspection
, together with the copy of the warranty claim form provided for this purpose.
The dealer must order the faulty part from the spare parts department
. Transport costs
incurred by the return of the said parts are at the sender’s expense.
D)
The final decision regarding payment under the terms of the warranty shall be made by
the
company’s technical or general management.
Whatever the reason for the warranty claim may
be, this decision is final and irrevocable and the purchaser undertakes to accept this decision
both with regard to the fault and the replacement of the part or parts.
Under no circumstances are the company salesmen authorised to make such a decision, which
would be void.
NOTE: In case of refusal, the part remains at the customer’s disposal for eight days. After this time it will be scrapped with
no appeal possible.
Under no circumstances do those selling our machines have the right or power to make any
decision whatsoever, either express or tacit, in the name of the Company.
5-YEAR WARRANTY CONTRACT
If the customer subscribes to the 5-year warranty, please see this contract for the measures and
conditions for implementing this warranty.
Summary of Contents for DS1100
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