Agilent Technologies 85052C, User'S And Service Manual

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85052C 5-3
Troubleshooting
Returning a Kit or Device to Agilent
Returning a Kit or Device to Agilent
If your kit or device requires service, contact Agilent Technologies for information on
where to send it. See
Table 5-1 for contact information. Include a service tag (located near
the end of this manual) on which you provide the following information:
• your company name and address
• a technical contact person within your company, and the person's complete phone
number
• the model number and serial number of the kit
• the part number and serial number of each device
• the type of service required
• a detailed description of the problem and how the device was being used when the
problem occurred (such as calibration or measurement)