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ActSafe ACX User Manual Download Page 61

G.02

 

TROUBLESHOOTING GUIDE 

If you need further assistance or are in any doubt 
please contact ActSafe or your approved ActSafe 
distributor.

PROBABLE CAUSE

REMEDY 

PROBLEM

Battery does not work 

Battery does not charge

Battery is 

fl

 at

Charge the Battery

BMS shut Battery off because of 
battery damage or worn out Battery

Exchange Battery

Battery is too cold 
 — below -10°C (14°F)

Let the Battery warm up

Battery is too hot 
 — above 55°C (131°F ) 

Let the Battery cool down 

Charger not connected  

 

 

Connect Charger to socket

Charger broken    

 

 

Change Charger 

Battery is too warm 
red LED blinks on Battery   

Let the Battery cool down

Battery is too cold 
 — below -10°C (14°F) 

Let the Battery warm up 

Battery is worn out 

Replace the Battery 

 

Emergency Descent does not work 

Descent Lever disconnected 

 

 

Pull the descend lever gently up and 
lower in slowly in a neutral position. 
Fit the lever into the brake slot. The 
Lever is correctly connected when 
during opening a resistance is felt 
and the lever gets back into neutral 
position once released. 

61

Summary of Contents for ACX

Page 1: ...uction A Product safety system description B Rope C Lifting systems equipment setup D Battery care E How to use the Ascender F Service maintenance G Warranty terms H Technical data I Rev 4 2021 ENG MASTER ACX ...

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Page 4: ...ad and understood this manual and completed an ActSafe approved training in the use of the power Ascender system ActSafe AB our partners and subsidiaries disclaim any liability for damages injuries or death resulting from the use of the equipment which is not in compliance with this manual This manual may be updated without notice For more information about updates and safety warnings visit www ac...

Page 5: ...the ActSafe ACX Ascender from ActSafe This Ascender has been designed as an ultra portable and versatile lifting tool for lifting people or equipment in a safe and effective way It revolutionises working in a vertical environment BE AWARE A Power Ascender is a hi tech tool and should be treated with care 5 ...

Page 6: ...oducts to a wide variety of users Our Power Ascenders have been successfully used for installing fireworks at the top of the Eiffel Tower hostage rescue from pirates at sea and providing essential logistical support in offshore wind turbines ActSafe products are redefining the possibilities for work in vertical environments We are completely committed to our customers and do our utmost to deliver ...

Page 7: ... of extra importance are highlighted throughout this manual using the signals danger caution note and recommendation RECOMMENDATION Instructions and tips on how best to use the Ascender DANGER CAUTION Not following instructions or training methods may result in SERIOUS BODILY INJURY or DEATH Not following instructions or training methods may result in BODILY INJURY or DAMAGE TO PROPERTY Note Impor...

Page 8: ...ded end of the work positioning rope system Primary rope Work rope system used with Ascender Rope must be 11 mm 7 16 and approved according to EN 1891 A or be an ActSafe Equipment Lifting Rope depending on the application User operator Operator of the Ascender either by the Throttle or by the Remote Control Secondary rope See Backup sytem SWL Safe Working Load The maximum load as certified by a co...

Page 9: ...B PRODUCT SAFETY SYSTEM DESCRIPTION Product safety B 01 Usage exclusions B 02 System description B 03 Rope mechanism B 04 9 ...

Page 10: ...ither ActSafe AB or by an ActSafe approved training partner or ActSafe distributor The ActSafe Ascender must be checked before every use by a Competent Person and must undergo a minimum of one inspection per year by ActSafe AB or an ActSafe authorised person More frequent inspections may be required by your national regulations 10 ...

Page 11: ...ot be exposed to high impact forces caused by people or loads falling into the system With any Battery other than original ActSafe ACX Batteries With any other battery charger than an original ActSafe ACX Battery Charger With a damaged or modified ActSafe ACX Battery and or ACX Charger If the operator is unsure of how to use the Ascender safely If you are tired ill using prescription medication th...

Page 12: ...the only point for connecting the Ascender to a Person Anchor or Load Rope Guide Rope Cover Lock Ascender Positioning Point See D 04 Rope Cover Karabiner Emergency Stop Connection Sling Titanium Sling Bolt Power Button Indication LED Bi directional Throttle 12 ...

Page 13: ... Carrying Handle Not for Loads Machine Rating label The Ascender is supplied with a machine label attached to the housing This label must not be removed The ACX Ascender is approved under the machinery directive 2006 42 EC for lifting both people and equipment with a Working Load WLL SWL of 200 kg 440 lb 13 ...

Page 14: ...4 ROPE MECHANISM The Ascender Positioning Point may be removed by the user if desired but can only be mounted by ActSafe or an ActSafe approved service center Rope Guide Rope Wedge Rope Grab Rope Cover 14 ...

Page 15: ...C ROPE Rope type and preparation C 01 15 ...

Page 16: ...u wish to perform your own tests For further information please contact your ActSafe distributor Softer ropes are unsuitable for the use in ActSafe Ascenders Softer ropes should be avoided because they deform under load grip is poor and can potentially jam the Rope Grab system Pre Soaking applies only to Polyamid ropes It is recommended that only pre soaked ropes are used with ActSafe Ascenders Ne...

Page 17: ...ion between the individual fibres When soaking the rope in cold water some surface oil in the sheath of the rope will dissolve This will contribute further to a better grip Do not soak ropes in warm water this will lead to greater dissolution of oil which will have a negative impact on the rope properties A new rope will get an increased service life if it is soaked in cold water before the first ...

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Page 19: ...TEMS General safety guidelines D 01 Personnel lifting D 02 Personnel safety checklist D 03 Personnel lifting setup D 04 Equipment material and tool lifting D 05 Basic lifting safety rules D 06 Lifting setup D 07 ActSafe Training Network D 08 19 ...

Page 20: ...e work Use only approved and inspected equipment This goes for the Ascender PPE and or lifting equipment Inspection of equipment must be carried out in accordance with local regulations The Ascender should undergo a documented inspection at least once every year Pre use check of the Ascender should be carried out in accordance with the inspection guidance provided see F 11 Use PPE Personal Protect...

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Page 22: ... the primary rope used in the Ascender must be approved to EN1891 A and have a diameter of 11 mm 7 16 and the backup system must fulfill the respective requirements Each rope system must be connected to an anchor that meets the appropriate personal lifting requirements A competent person shall judge if the anchor points are sufficient and safe to use D 02 PERSONNEL LIFTING DANGER DO NOT USE the As...

Page 23: ...stem Harness upper connection point Harness lower connection point Primary Rope Note When driving the Ascender the operator must wear a fall arrest harness that is also suitable for work positioning rope access RECOMMENDATION A work seat is recommended for comfort and safety Backup Device 23 ...

Page 24: ...Ascender They are shown for illustration purposes only For further guidance please contact your local ActSafe supplier or ActSafe directly CAUTION Always hold the unloaded rope when the Ascender is rigged to an anchor RECOMMENDATION Use different color ropes for different rope systems to improve safety Active Running Basic setup 24 ...

Page 25: ...Top Rigged Basic setup Bottom Rigged Basic Setup Double load 25 ...

Page 26: ...Pulley Expert use only Pulley Expert use only ACX pulley rigging on a single anchor 26 ...

Page 27: ...pping when the rope becomes unloaded However the Ascender must be allowed to rotate freely while suspended Do not use the Ascender Positioning Point as an anchor extension for making pulley systems as thiswould risk double loading the frame plate Sling Bolt and Connection Sling with the risk of having an insufficient factor of safety on the Connection Sling DANGER 27 ...

Page 28: ...at meets requirements for load lifting anchors a competent person shall judge if the anchor is sufficient and safe to use RECOMMENDATION Lifting operations are ideally performed with a 3 person team A lifting supervisor a slinger for attaching loads and an Ascender operator Note For equipment lifting the supplied ActSafe Karabiner may be replaced with any approved shackle with a minimum WLL of 0 5...

Page 29: ... whilst lifting Use hand signal or radio communications during lifting operation Always keep an eye on the load while lifting Do not side pull loads Do not exceed the Safe Working Load SWL of the entire lifting system Avoid excessive inching i e short pulses of the motor D 06 BASIC LIFTING SAFETY RULES 29 ...

Page 30: ... ActSafe or an ActSafe distributor CAUTION DO NOT let the rope become obstructed or blocked when going into the Ascender Note The Ascender operator should at all times control the unloaded rope during lifting operations to avoid the rope from twisting when running into the Ascender Top rigged Basic setup Bottom rigged Basic setup Running Ascender Expert use only Pulley Expert use only Double load ...

Page 31: ...re training is essential We offer the ActSafe training programme through our network of highly competent instructors who are specialists in their respective field of operation and will help you get the most out of your ActSafe Ascender ActSafe training is available for different skill levels and fields of application and can be provided on site or in training centres all around the world Get in to...

Page 32: ...old a valid work at height certificate Duration Minimum 2 days This is a modular training for future Ascender operators to give them the knowledge and skills for using Ascenders for designated tasks The training outline and duration will vary upon the skill level of the participants ACTSAFE EQUIPMENT LIFTING Experience Delegate should have completed training for working at height and must meet sta...

Page 33: ...e E 02 Portable Power Supply E 03 Battery charging E 04 Battery Status Indicator E 05 Descending on a full Battery E 06 Connecting and disconnecting the Battery from the Ascender E 07 Storage and transportation E 08 Battery lifetime and disposal E 09 33 ...

Page 34: ...attery can stay connected to ACX during transport or short term storage 1 week For longer storage disconnect the Battery and do a maintenance charge every 3 months Always charge batteries as soon as possible after use Disconnect batteries from the charger after charging Always store batteries fully charged Store batteries between 5 C 41 F and 25 C 77 F E 01 THE ASCENDER BATTERY DANGER Not followin...

Page 35: ...tion electronics which if damaged may cause the Battery to generate heat explode or ignite Do not expose the Battery to water Battery Management System BMS The ACX Batteries have built in safety electronics which constantly monitor and manage the charging levels temperature and energy output of all the cells in these batteries The BMS is designed to shut down the Battery temporarily in case of ove...

Page 36: ...warm itself during the first minutes of operation Lifting performance is regained but there will be a loss in distance depending on the temperature of the environment High temperatures Battery performance will be affected by temperatures over 40 C 104 F which will result in high internal battery temperatures and therefore in a reduced lifting distance In case of the Battery overheating the BMS is ...

Page 37: ...der operations with a lot of lifting and lower distance or in extreme temperatures The following lifting distances can be achieved at 20 C 68 F 100 kg 220 lb 500 m 1640 ft 200 kg 440 lb 150 m 492 ft The limiting factor is the Ascender temperature The Ascender motor runs hot when lifting heavy loads over longer distances especially in hot environments where the heat can not be dissipated easily In ...

Page 38: ... in order to optimize the lifetime and performance of the Battery The Battery LEDs will slowly pulsate after the balancing is complete 1 Connect the Charger to mains supply 2 Connect Battery to charger 3 Constant charging controlled by BMS The Battery is full when all 4 Battery LEDs are continuously lit 4 10 minutes balancing and all LEDs are lit continuously The LEDs slowly pulsate when balancing...

Page 39: ...ergy that is stored in the Battery as long as there is storage capacity The Ascender electronics will in case of a fully charged Battery regulate the speed automatically to prevent overcharging On long descents with heavy loads the speed will be reduced substantially and the Ascender might eventually shut itself down temporarily E 06 DESCENDING ON A FULL BATTERY The Battery Status Indicator is pos...

Page 40: ...nd ensure that the Battery is locked The Battery Lock must snap into its position click Hold the Battery and slide the release catch upwards Disconnecting the Battery CAUTION When connecting or disconnecting the Battery ensure that the Battery is held or secured by the Battery Strap E 07 CONNECTING AND DISCONNECTING THE BATTERY FROM THE ASCENDER 40 ...

Page 41: ...eally store the Battery at room temperature of 5 C 41 F to 25 C 77 F Storing at higher temperatures will result in a loss of performance and a shortened service life Do not store the Batteries at temperatures higher than 60 C 140 F as this will cause permanent damage to the Battery and possibly result in fire The user assumes total responsibility for all risks associated with lithium based battery...

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Page 43: ...ope F 01 Ascender activation F 02 Ascent and descent F 03 Emergency descent F 04 Emergency Stop F 05 Twisted rope and rotation F 06 Remote Control F 07 Remote Control operation F 08 Transportation F 09 Storage F 10 Checklist before use F 11 43 ...

Page 44: ...Stop to ensure that the Ascender is switched off 1 Open the Rope Cover by pulling on the Rope Cover and pushing the Rope Cover Lock to the right 2 Feed the rope counter clockwise through the slot in the Rope Guide and around the Rope Grab 3 Continue feeding the rope in a counter clockwise direction 44 ...

Page 45: ...to avoid accidental activation by the Remote Control Ensure that the Rope Cover is locked into position Loaded rope Unloaded rope 4 Feed the rope through the slot in the Rope Guide Tighten the rope a little The rope will be pulled into the Rope Grab and the Rope Cover can be closed more easily 5 Close the Rope Cover and ensure it is locked The Rope Cover lock should snap into its position A distin...

Page 46: ...ll take a few seconds The Ascender is ready to use after you hear a distinct clicking within the Ascender brake test and the green LED indicator is lit continuously The Ascender will remain on for 4 hours after its last operation BLINKING The Ascender is starting up and perfoming self test GREEN GREEN The Ascender is on and ready to use RED A fault has been detected and the Ascender will not opera...

Page 47: ...Make sure that the unloaded rope runs in a controlled manner out of the Ascender Take special care feeding the loose rope into the Ascender when descending The in built ACX electronic monitoring system will prevent lifting loads over 250 kg 550 lb DO NOT descend on a fully charged Battery as a stardard procedure See section E 06 CAUTION Do not hold on to the loaded rope just above the Ascender as ...

Page 48: ...e the emergency descent in case of an emergency If you do need to descend manually control your speed and hold the dead rope in one hand while descending F 04 EMERGENCY DESCENT The emergency descent is ONLY to be used to get down in a safe and controlled manner in case of an Ascender failure The Emergency Descent Lever enables a mechanical release of the Ascender brake and it should NEVER be used ...

Page 49: ... cases result in rope damage 1 Press the Emergency Stop to immediately turn the Ascender off 2 Reset the Emergency Stop by pulling out the button F 05 EMERGENCY STOP Note The Indication LED will turn red for a short moment and then switch off when the Power Button is pushed while the Emergency Stop is activated The Ascender cannot be activated as long as the Emergency Stop is pushed in 49 ...

Page 50: ...ved untwist and organise the rope before continuing CAUTION When descending make sure the rope is fed neatly into the Rope Grab so that there are no kinks or twists in the rope Take special care when using long ropes to prevent twists or kinks Good rope management is ESSENTIAL RECOMMENDATION When descending hold the rope entering the Ascender to prevent it from running twisted into the Ascender 50...

Page 51: ...on the Ascender when used The operator of the Ascender can take back control by using the throttle This is a new function If the Remote Control is not used for 10 seconds control is automatically returned to the Ascender Control is instantly returned to the Ascender when the remote is turned off with the Power button F 07 REMOTE CONTROL UP Speed Selection Speed Indicator DOWN Speed Selection Power...

Page 52: ...N button and the LED bar will indicate the selected speed The green LED on the Ascender will turn blue to indicate control has been taken over by the Remote Control 1 Activation and connection 2 Take control of the Ascender 3 Set the Ascender speed The green POWER LED will show and the blue LINK LED will start to blink for a few seconds whilst a connection is established with the Ascender Once con...

Page 53: ...ed Ascender is indicated on the Remote Control In case of using multiple Ascenders mark your Remote Controls to avoid any confusion When using the remote control make sure a distance of at least 20 cm 8 is kept between the remote control and your torso and or head Contains FCC ID SQGBT700 Note Remote Control does not work if Emergency Stop is pressed or if the Ascender is switched off Once the Asc...

Page 54: ...rol has visual contact with the Ascender to ensure safe operation and maximum range When using the Remote Control should the unloaded rope be held by an operator to ensure that the rope can run unhindered into the Ascender while lowering Uncontrolled rope running into the Ascender can cause a rope jam and eventually rope damage RECOMMENDATION Always use the Remote Control in combination with a sto...

Page 55: ...teries and the Remote Control dry at a temperature between 5 C 41 F and 25 C 77 F For more detailed Battery storage information see section E 09 CAUTION Always store the Battery fully charged The Battery can stay connected to ACX during transport or short term storage 1 week For longer storage store the Battery disconnected and perform a maintenance charge every 3 months Note The Ascender Batterie...

Page 56: ...n of ACX Battery Pack No damage to Battery Housing Connector pins clean and not damaged Battery charged Battery Strap present Inspection of ACX Ascender Check the Ascender housing for cracks or severe damage Check the Battery Connector pins on the Ascender Clean and no damage Rubber sealing rings should be present see below Slide the Battery on to the Ascender and check that the Battery is locked ...

Page 57: ...The Rope Wedge should be straight sit just above the bottom of the Rope Grab and should not touch the ribs on the inside of the Rope Grab Rope Grab C Check that Rope Grab is clean and not filled with dirt sand paint or any other foreign material Check the inside for obvious damage signs of wear or sharp edges Connection Sling and Carabiner D Check Connection Sling for wear discoloration or damage ...

Page 58: ...e in both directions and ensure that Rope Grab turns smoothly in both directions Check that the emergency descent is working correctly The lever should return to neutral position when released Push the Emergency Stop and check that the Ascender is switched off and cannot be activated by Power Button For a full inspection checklist visit www actsafe se 58 ...

Page 59: ...G SERVICE MAINTENANCE Maintenance and cleaning of the Ascender G 01 Troubleshooting guide G 02 59 ...

Page 60: ...s Cleaning the Ascender G 01 MAINTENANCE CLEANING OF THE ASCENDER Only use original spare parts and materials recommended and supplied by ActSafe Go through Checklist before use F 11 during every maintenance RECOMMENDATION Basic Inspection Guidance for users and third party inspection To be used safely each Ascender should meet following requirements at all times No obvious damage or excessive wea...

Page 61: ...too hot above 55 C 131 F Let the Battery cool down Charger not connected Connect Charger to socket Charger broken Change Charger Battery is too warm red LED blinks on Battery Let the Battery cool down Battery is too cold below 10 C 14 F Let the Battery warm up Battery is worn out Replace the Battery Emergency Descent does not work Descent Lever disconnected Pull the descend lever gently up and low...

Page 62: ...seconds Emergency Stop engaged Disengage Emergency Stop Power LED turns red Emergency Stop engaged Disengage Emergency Stop Problem with Battery or Power Supply Try another Battery or Power Supply Error detected in Ascender Restart LED Green OK LED Red Contact ActSafe distributor or ActSafe Remote control does not connect Ascender is not switched on Switch Ascender on Distance too far Get closer t...

Page 63: ...pre test rope Wrong rope diameter Use recommended rope pre test rope Soak rope Rope is not pre soaked only polyamide ropes Worn out rope grab Contact ActSafe distributor or ActSafe No Response to Throttle No power on Ascender See no power section of trouble shooting guide Remote control is operating Ascender blue power LED Restart Ascender or wait for Remote to turn off Too much load on the Ascend...

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Page 65: ...H POWER ASCENDERS WARRANTY TERMS Warranty terms H 01 65 ...

Page 66: ...mited warranty and notified in writing within the warranty period ActSafe reserves the right to use reconditioned parts with performance parameters equal to those of new parts in any repair performed under the Warranty Claim under ActSafe s warranty Claims under ActSafe s Warranty may be made only by direct customers of ActSafe who upon ActSafe s request can present the original sales invoice from...

Page 67: ...n added Repair and replacement in accordance with the warranty terms are the sole and exclusive remedies for defects The Warranty is exclusive and no other warranties whether statutory or implied shall apply to the Products including but not limited to warranties of merchantability or fitness for a particular purpose Any implied warranty that may be imposed by applicable law is limited to the warr...

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Page 69: ...I TECHNICAL DATA Technical data 1 01 69 ...

Page 70: ...Charging time 90 min Charging time for an empty Battery Temperature range 10 C 14 F to 40 C 104 F Values apply to ambient temperature See E 02 for more info Over heating protection Yes Ascender weight 10 5 kg 23 15 lb Ascender weight with Battery is 13 kg 28 7 lb Battery weight 2 5 kg 5 5 lb Dimensions 33 x 28 x 27 cm 13 x 11 x 11 Remote Control Range up to 150 m 492 ft Radio frequency 2 4 GHz The...

Page 71: ...Initial delivery A Inspection B Replaced consumables C Usage log D LOGBOOK 71 ...

Page 72: ... Serial number of Ascender Year of manufacture Delivery date Approval for use Signature Stamp and Sign ActSafe Systems AB Phone 46 31 655 660 Email info actsafe se ActSafe AB Phone 46 31 655 660 Email info actsafe se 72 ...

Page 73: ... of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign 73 ...

Page 74: ... of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign Date Date Date Date Approved for use Yes No Name of Inspector Stamp and sign 74 ...

Page 75: ...dle Carabiners Other see protocol Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Rope Grab Rope Guide Rope Wedge Rope Cover Connection Sling Lifting Handle Carabiners Other see protocol Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Rope Grab Rope Guide Rope Wedge Rope Cover Connection Sling Lifting Handle Carabiners Other see proto...

Page 76: ...dle Carabiners Other see protocol Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Rope Grab Rope Guide Rope Wedge Rope Cover Connection Sling Lifting Handle Carabiners Other see protocol Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Date Stamp and Sign Rope Grab Rope Guide Rope Wedge Rope Cover Connection Sling Lifting Handle Carabiners Other see proto...

Page 77: ...D USAGE LOG Date Signature Comment 77 ...

Page 78: ...D USAGE LOG Date Signature Comment 78 ...

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Page 80: ...ActSafe AB Sagbäcksvägen 13 SE 43731 Lindome Sweden T 46 31 65 56 60 E info actsafe se W www actsafe se 2021 ActSafe AB ...

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