ActionTec GT701-WG User Manual Download Page 3

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Action

tec 54 Mbps Wireless DSL Gateway User Manual

8 Setting Up a Network 93

Ethernet 93
USB 99

9 Troubleshooting 107
A Reference 111

Locating Computer Information 111
Locating Windows Operating System Files 112

B Static IP Address on the Computer 115

Windows 98 SE    115
Windows Me      118
Windows 2000      121
Windows XP        125

C Computer Security 131

Comparing DSL Service with a Dial-Up Modem   131
Gateway Security   132
Computer Security 132
Electronic Security   133

D Specifications 135

General      135
Wireless Operating Range 136
LED Indicators    136
Environmental      136

E Glossary 137
F Firewall Security Level Services Table 141

High Security Level     141
Medium Security Level 142
Low Security Level   142
Basic Security Level   142
Service Acronym Definitions     143

G Non-WindowsSystem Setup 145

Classic 145
OS X 147
Connecting to the ISP 148

H Additional Technical Support Options 151

Self Help      151
Basic Setup Support: Getting Online   151
Advanced Feature Support 152
Networking (LAN) Support   152

Notices 155

Regulatory Compliance Notices 155
Modifications 155

Limited Warranty 157

Summary of Contents for GT701-WG

Page 1: ...Solutions for the Digital Life User Manual V 1 0 DSL Modem with Wireless Gateway Model GT701 WG ...

Page 2: ...rd 51 5 Setting Up Static IP Address 53 Configuring for a Single Static IP Address 53 Configuring for a Block of Static IP Addresses 57 6 Advanced Setup 63 Accessing Advanced Setup 63 WAN IP Address 64 Wireless Settings 70 Wireless MAC Authentication 74 Wireless Advanced Settings 74 LAN IP Address 75 DHCP Server 76 Services Blocking 77 Website Blocking 78 Remote Management 79 Port Forwarding 80 DM...

Page 3: ...y 132 Electronic Security 133 D Specifications 135 General 135 Wireless Operating Range 136 LED Indicators 136 Environmental 136 E Glossary 137 F Firewall Security Level Services Table 141 High Security Level 141 Medium Security Level 142 Low Security Level 142 Basic Security Level 142 Service Acronym Definitions 143 G Non WindowsSystem Setup 145 Classic 145 OS X 147 Connecting to the ISP 148 H Ad...

Page 4: ... If you want to take your computing to the next level the Actiontec 54 Mbps Wireless Gateway is sure to be one of the keys to your success Package Contents s Actiontec 54 Mbps Wireless Gateway s Power adapter s Phone filters s DSL cable s Ethernet cable s USB cable s Installation CD ROM s Quick start guides Minimum System Requirements s Active DSL service s Computer with an 10 Mbps or 10 100 Mbps ...

Page 5: ... 5 0 or higher 6 x recommended or Netscape Navigator 4 0 or higher 4 7 recommended s TCP IP network protocol installed on each computer Features This section contains a quick description of the Gateway s lights ports etc The Gateway has several indicator lights LEDs on its front panel and a series of ports on its rear panel Front Panel The front panel of the Gateway features six lights Power DSL I...

Page 6: ...nd technical support should be contacted DSL Light The DSL light illuminates when the Gateway is connected to a DSL line Internet Light When the Internet Light glows steadily the Gateway is connected to the DSL provider When it flashes the Gateway s built in DSL modem is training for your DSL service Ethernet Light The Ethernet light illuminates when the Gateway is connected via its Ethernet Port ...

Page 7: ...eway via USB cable Ethernet Port Used to connect computers to the Gateway via Ethernet cable The Ethernet port is a 10 100 Mbps auto sensing ports and either a straight through or crossover Ethernet cable can be used when connecting to the port Reset Switch Depressing the reset switch for one or two seconds will power cycle similar to unplugging and then plugging in the Gateway s power cord the Ga...

Page 8: ...also available on the main page of the Actiontec DSL Gateway Web interface Enter 192 168 0 1 in the browser s address text box and when the first screen appears click HELP Basic Setup Support If unable to access the Internet look at the Internet light on the front of the DSL Gateway If the light is solid green call the ISP immediately If it is not solid green call Qwest at 1 800 247 7285 Other Pro...

Page 9: ...IP address of the DSL Gateway s Enabling Services Blocking s Enabling Disabling DHCP s VIP feature These features are supported in the Gateway only Implementation of the above features within the network LAN is not supported Wired Wireless Upgrade Wired and wireless upgrade installation support is available from Actiontec free of charge if the wired wireless equipment was purchased from Actiontec ...

Page 10: ...Support Center at 1 888 825 9025 Actiontec net working support is provided for a fee of 29 95 per incident Other fee based fea ture support includes s Port Forwarding Static NAT s Static Routing s MAC Address Cloning s Third party vendor wireless equipment configuration s DMZ Hosting s NAT Routes s RIP Dynamic Routing This support service does not include an on site field technician To purchase Ac...

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Page 12: ...ecurity Alarm Provider or Qwest Sales as soon as possible to order and schedule your installation If your security alarm system is wired incorrectly it may not be able to make a notification call when the alarm is triggered Professional wiring is required to ensure inter operability Do not attempt the installation yourself Qwest strongly recommends contacting your security organization for more in...

Page 13: ...onnecting the Modem to the computer Note The following procedures are for U S installations only Connecting Via Ethernet 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Guide will start automatically Wait until the following screen appears read the on screen instructions select English then click Next 2 Read the instructions concerning firewall and anti virus soft...

Page 14: ...ter 2 Setting Up the Modem 3 Read the instructions select Initial Setup by clicking on the appropriate radio button then click Next 4 Read the instructions regarding the service activation date then click Next ...

Page 15: ...er Manual 5 Select the appropriate modem payment option then click Next 6 Read the on screen instructions regarding the terms and agreements of the rental or purchase contract click in the white circle next to I accept this agreement then click Next ...

Page 16: ...13 Chapter 2 Setting Up the Modem 7 Click the check box next to Ethernet Recommended then click Next 8 Read the on screen information concerning home security alarms then click Next ...

Page 17: ...iontec DSL Modem with Wireless Gateway User Manual 9 Make sure the items needed to connect the Modem to the first computer on included in the kit then click Next 10 Get the Modem from the kit then click Next ...

Page 18: ...the Modem 11 Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Modem then click Next 12 Plug the larger end of the Power cord into a power outlet then click Next ...

Page 19: ...less Gateway User Manual 13 Confirm the Power light on the front of the Modem glows solid green then click Next 14 Get the yellow Ethernet cable from the kit and plug one end into a Yellow port on the back of the Modem then click Next ...

Page 20: ...f the yellow Ethernet cable into an Ethernet port on the back of the computer Click Next Note An Ethernet port looks similar to a phone jack but is slightly larger 16 Make sure the Ethernet Network light on the front of the Modem glows solid green Click Next ...

Page 21: ... plug one end into the green Line port on the rear panel of the Modem Click Next 18 Plug the other end of the green cable into the phone jack closest to the com puter Click Next The Modem is connected to a computer via Ethernet Next install the filters as described in Installing Filters on page xx ...

Page 22: ...ion CD in the CD ROM drive of the computer The Installation Guide will start automatically Wait until the following screen appears read the on screen instructions select English then click Next 2 Read the instructions concerning firewall and anti virus software then click Next ...

Page 23: ...dem with Wireless Gateway User Manual 3 Read the instructions select Initial Setup by clicking on the appropriate radio button then click Next 4 Read the instructions regarding the service activation date then click Next ...

Page 24: ...Select the appropriate modem payment option then click Next 6 Read the on screen instructions regarding the terms and agreements of the rental or purchase contract click in the white circle next to I accept this agreement then click Next ...

Page 25: ...22 Actiontec DSL Modem with Wireless Gateway User Manual 7 Click the check box next to USB then click Next 8 Read the on screen information concerning home security alarms then click Next ...

Page 26: ...23 Chapter 2 Setting Up the Modem 9 Make sure the items needed to connect the Modem to the first computer on included in the kit then click Next 10 Get the Modem from the kit then click Next ...

Page 27: ...s Gateway User Manual 11 Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Modem then click Next 12 Plug the larger end of the Power cord into a power outlet then click Next ...

Page 28: ...e Modem 13 Confirm the Power light on the front of the Modem glows solid green then click Next 14 Get the purple USB cable from the kit and plug large square end into the purple USB port on the back of the Modem then click Next ...

Page 29: ...ireless Gateway User Manual 15 Plug the flat rectangular end of the purple USB cable into a USB port on the front or back of the computer Click Next 16 Make sure the USB light on the front of the Modem glows solid green Click Next ...

Page 30: ... end into the green Line port on the rear panel of the Modem Click Next 18 Plug the other end of the green cable into the phone jack closest to the com puter Click Next The Modem is connected to a computer via USB Next install the filters as described in Installing Filters on page xx ...

Page 31: ...l telephones and other devices answering machines fax machines etc using the same phone line i e using the same phone number as the DSL line must have a phone filter installed To install a filter follow these instructions 1 Read the on screen information get the Clear Bag then click Next 2 Remove the phone filters from the ClearBag Click Next ...

Page 32: ...ug the green DSL cable from the phone jack near your computer 4 Plug a phone filter into every phone jack with a telephone or other device connected to it then plug the ends of the phone lines disconnected in step 3 into the phone filters plugged into wall jacks Click Next M Caution Do not plug a phone filter in the phone jack in which the green DSL cable is plugged ...

Page 33: ... click Next If not installing a wall mount phone filter go step 7 6 Install a wall mount phone filter by removing the wall mount telephone and open ing the top and bottom toggles Then push the wall mount filter onto the wall jack push the toggles back into the closed position and remount the wall mount tele phone Click Next ...

Page 34: ...k Next 8 If you answered No in the previous window go to Setting up the DSL Connection on page 31 If you answered Yes unplug the phone cord con nected to the telephone from its phone jack in the wall then click Next Note You may have already unplugged this phone cord M Caution Do not unplug the green DSL cable from the phone jack near your computer ...

Page 35: ...to the Phone Jack on the back of the Modem The connections should look like the configuration in the picture below if the first computer is connected via Ethernet if the first computer is connected via USB the purple cable will be plugged into the purple port Click Next Ethernet USB ...

Page 36: ...p the Modem 10 Read the on screen information concerning automatic water meters then click Next 11 Make sure a phone filter is NOT connected to the green DSL cable and that the green DSL cable is connected as shown on screen ...

Page 37: ...ntec DSL Modem with Wireless Gateway User Manual 12 Make sure the appropriate lights on the front of the Modem glows solid green Click Next Ethernet USB Next go to Setting Up the DSL Connection on the next page ...

Page 38: ...ection must be configured Select the type of Internet access MSN below Qwest net on page xx or Other ISP on page xx then follow the directions Microsoft Network MSN 1 Read the on screen instructions select MSN then click Next 2 Read the on screen subscription agreement and if you accept it click the circle next to I Agree Click Next ...

Page 39: ...with Wireless Gateway User Manual 3 Enter the user name and password in the appropriate text boxes enter them again in the pop up window that appears then click Next 4 The Modem is configured This may take up to five minutes ...

Page 40: ...e on screen information then click Next 6 A series of additional screens appear Read the information contained in them and click Next in each When the screen below appears the Installation Guide has finished and the Modem has been connected and configured Click Finish The Modem is now connected to MSN and is ready to use ...

Page 41: ...em with Wireless Gateway User Manual Qwest net 1 Read the on screen instructions select Qwest net then click Next 2 Read the on screen subscription agreement and if you accept it click the circle next to I Agree Click Next ...

Page 42: ...2 Setting Up the Modem 3 Enter the user name and password in the appropriate text boxes enter them again in the pop up window that appears then click Next 4 The Modem is configured This may take up to five minutes ...

Page 43: ...s Read the on screen information then click Next 6 A series of additional screens appear Read the information contained in them and click Next in each When the screen below appears the Installation Guide has finished and the Modem has been connected and configured Click Finish The Modem is now connected to Qwest net and is ready to use ...

Page 44: ...he on screen instructions select Other ISP then click Next 2 Select the appropriate IP Protocol type This information should be provided by the ISP When finished click Next If PPPoE or PPPoA is selected go to step 3 If RFC 1483 is selected got to step 4 ...

Page 45: ...riate text boxes If the ISP does not require a user name or password click in the appropriate check box Click Next 4 Select the appropriate IP type This information is available in the Welcome Letter When finished click Next If Static IP is selected go to step 5 If Dynamic IP DHCP is selected got to step 7 ...

Page 46: ... address received from the ISP Single or Block then click Next 6 Enter the IP Address Subnet Gateway DNS 1 and DNS 2 information if applicable in the proper text boxes This information is available in the Welcome Letter When finished click Next Block of IP Addresses ...

Page 47: ...44 Actiontec DSL Modem with Wireless Gateway User Manual Single IP Addresses 7 The Installation Guide checks the configuration of the Modem ...

Page 48: ...e next few windows to exit the Installation Guide 9 A series of additional screens appear Read the information contained in them and click Next in each When the screen below appears the Installation Guide has finished and the Modem has been connected and configured Click Finish The Modem is now connected and ready to use ...

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Page 50: ... service Most Qwest DSL ISPs provide a dial up account for free If not there are a number of free Internet pro viders whose products make great backup Internet access in the unlikely event they are ever needed Connecting to the Internet Whether connecting via Point to Point Protocol PPPoE PPPoA or Bridging Mode RFC 1483 after connecting and configuring the Gateway the Internet connection is always...

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Page 52: ...welcome letter or ISP worksheet If this document is not available contact the ISP immediately and request one Basic Setup To configure the Gateway for basic operation Note If you already set up the Gateway using the Installation Buddy as described in Chapter 2 Setting Up the Gateway the settings described in this section have already been configured Please continue to chapter 4 Using Advanced Setu...

Page 53: ...te whether the user is using MSN Microsoft Network by clicking in the appropriate circle Then select the type of connection pro vided by the ISP by clicking in the circle next to PPPoA or PPPoE If unsure about the selection check the information provided by the ISP Finally enter the User Name and Password provided by the ISP Note If you obtained a block of Static IP addresses see Chapter 5 Advance...

Page 54: ...way is now configured and users can start surfing the Web If an error stating the Web browser was unable to connect to the Internet appears check the configuration settings Ensure all the information required by the ISP is entered correctly Changing the Admin User Name and Password To create or change the admin user name and password controlling access to the Gateway s Web Configuration screens fo...

Page 55: ...te the user name and password down and keep them in a secure location They will be needed to access to the Gateway s Web Configurations screens in the future 3 Click Save and Restart at the bottom of the screen 4 The Save and Restart page appears Click Save and Restart to save the set tings changed in the Change Admin Username Password screen Once the Gateway has rebooted the password is active To...

Page 56: ...a block of static IP addresses Configuring for a Single Static IP Address To set up the Gateway to use a single static IP address Note To complete this procedure you must have access to the Internet Service Provider ISP worksheet If no worksheet has been provided contact the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen...

Page 57: ...nfiguration screen select Non Windows Setup from the menu on the left side 4 The Actiontec DSL Gateway Setup Page screen appears Using the Internet Service Provider ISP worksheet enter the following information ISP Protocol select RFC1483 Bridged RFC1483 Routed PPPoA or PPPoE by clicking in the appropriate circle ISP Username ISP Password in the appropriate text boxes ...

Page 58: ...n the IP text box Note The Subnet and Gateway text boxes are not used dur ing this procedure 6 If provided with DNS settings on the ISP worksheet click the circle next to Static and enter the DNS addresses in the DNS Configuration section at the bottom of the Actiontec DSL Modem Setup Page screen If no DNS settings were provided go to step 7 7 Click Save and Restart at the bottom of the screen ...

Page 59: ...n and select Change Admin Password from the menu on the left side 10 The Change Admin Username Password screen appears Enter a new user name optional in the New Username text box then a password in the New Password text box Re enter the password in the Re enter New Password text box Make sure to write the user name and password down and keep them in a secure location They will be needed to access ...

Page 60: ... address Once the Power light stops blinking the Gateway is ready for use Configuring for a Block of Static IP Addresses To set up the Gateway to use a block of static IP addresses Note To complete this procedure you must have access to the Internet Service Provider ISP worksheet If no worksheet has been provided contact the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then...

Page 61: ... 3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side 4 Click Begin Advanced Setup 5 The Configuring the Advanced Settings screen appears Select WAN IP Address from the menu on the left side ...

Page 62: ...d Unnumbered Subnet Mask text boxes respectively These addresses should be included on the ISP worksheet Click Next 7 A window appears stating that the computer needs to rebooted Reboot the computer 8 After the computer reboots return to the the Broadband Connection via PPPoA screen and enter the user name and password assigned by the ISP in the appropriate text boxes then click Next four times ...

Page 63: ...addresses leave the DNS option at Dynamic Also if the DHCP server option is turned off this screen will not appear The Gateway will obtain dynamically assigned DNS addresses if supported by the ISP with static IP addresses 9 Click Save and Restart from the menu on the left side 10 The Save and Restart page appears Click Save and Restart to save the set tings 11 Once the Gateway restarts return to ...

Page 64: ...ser name and password down and keep them in a secure location They will be needed to access to the Gateway s Web Configurations screens in the future 13 Click Save and Restart at the bottom of the screen 14 The Save and Restart page appears Click Save and Restart to save the set tings changed in the Change Admin Username Password screen The Gateway has been configured to support a block of static ...

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Page 66: ...anced Setup To access the Advanced Setup configuration screens follow these instructions 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side 6 ...

Page 67: ...ts name in the menu bar on the left Note To save changes made in any of the Advanced Setup screens click Save and Restart at the bottom of the gray menu on the left side of the screen WAN IP Address Selecting WAN IP Address in the Advanced Configuration screen generates the WAN IP Address screen WAN IP Address allows manual set up of the IP address of the Gateway There are five ways to do this Tra...

Page 68: ... continuing After selecting a connection type click Next to continue configuring the connection Transparent Bridging Select this option to use the Gateway as a transparent bridge This option should only be used if the Gateway is being used as a Modem to connect one computer to the Internet via a DSL connection When the Gateway is being used as a transpar ent bridge it does not provide any firewall...

Page 69: ... a User Name and Password was entered in the Installation Buddy or during Basic Setup it should be displayed in the Broadband Connection via PPPoE PPPoA screen If not enter the information now If the information is unavailable contact the ISP PPP Auto Connect If PPP auto connect is activated by clicking in the appropriate check box the Gateway will attempt to automatically redial the PPP connectio...

Page 70: ... the IP address and routing information which will terminate at the Gateway as opposed to the IP address and routing information being bridged to terminate at the computer This allows the use of the router capabilities for the Local Area Network LAN Some ISPs need to authenticate their end users with a Host Name and or Domain Name If this is the case check with the ISP for a host name and domain n...

Page 71: ...Mask and Default Gateway Address provided by the ISP in the Broadband Connection via Static IP Address screen which causes the IP address and routing information to termi nate at the Gateway as opposed to the IP address and routing information being bridged to terminate at the computer This allows the use of the router capabilities for the Local Area Network LAN Note Contact the ISP if unsure of t...

Page 72: ...matically configures the appropriate IP rout ing for the IP Address block The IP route will bypass NAT enabling the public IPs to be routed WAN to LAN as well as LAN to WAN Note The IP Address information should be obtained from the ISP when purchasing a block of public static IP address Contact the ISP if this information was not received VIP Mode This feature is used in conjunction with Unnumber...

Page 73: ...twork The factory default setting is ACTIONTEC Although Actiontec recommends keeping the default value intact the ESSID value can be modified using any combination of alphanu meric characters i e A Z a z 0 9 All wireless capable computers included on the Gateway s wireless network must have this same ESSID value For the Actiontec 802 11b Wireless PC Card the ESSID value must be the same as the SSI...

Page 74: ...hared and Both Open authentication allows any wireless enabled device to recognize the Gateway if the correct WEP key is enabled on the device Shared allows only wireless enabled devices with the correct WEP key and Shared key to recognize the Gateway Selecting Both enables both Open and Shared authentication types 64 bit WEP 64 bit WEP requires one key comprising five hexadecimal digit pairs A he...

Page 75: ...F 2E D3 C4 21 74 5D B1 3E FE AE To create a 256 bit WEP key activate Key 1 by clicking in the appropriate circle then enter 29 hexadecimal digit pairs in the Key text box After activating 256 bit WEP on the Gateway a computer with wireless capability can join the network only if this key is entered in the comput er s wireless encryption scheme Note Not all wireless PC Cards support 128 or 256 bit ...

Page 76: ...e circle next to PSK String then enter at least eight alphanumeric characters in the text box All wireless enabled devices must support WPA and know the PSK to join the network PImportant Wireless networking devices use public radio chan nels to transmit voice and data communications Although WEP is the standard security technology used today and offers some degree of security Qwest cannot guarant...

Page 77: ... user to control the Wireless LAN Network by denying or allowing wireless access by specifying the MAC Address of the wireless client s allowed or denied on the wireless network After changing settings click Next or Back to continue or Save and Restart to make all changes permanent Wireless Advanced Settings Selecting Wireless Advanced Settings in the Advanced Configuration screen generates the Wi...

Page 78: ...twork After changing settings click Next or Back to continue or Save and Restart to make all changes permanent LAN IP Address Selecting LAN IP Address in the Advanced Configuration screen generates the LAN IP Address screen The values in the LAN IP Address and Netmask text boxes are the IP address and Subnetmask of the Gateway as seen on the network These values can be mod ified for your LAN netwo...

Page 79: ...On If the DHCP Server option is Off ensure the IP addresses of the networked computers are on the same subnet as the IP address of the Gateway For more information see DHCP Server Configuration DHCP Server Configuration Clicking Next in the DHCP Server screen generates the DHCP Server Configuration screen Change IP address range and DNS server information here Beginning IP Address the IP address a...

Page 80: ...mic or Static the type of DNS server provided by the Internet Service Provider ISP If the ISP provided DNS server information select the type here If not leave as is DNS Server 1 the primary DNS server provided by the Internet Service Provider ISP If the ISP provided DNS server informa tion enter it here If not leave the text box intact DNS Server 2 the secondary DNS provided by the Internet Servi...

Page 81: ...ircle next to Off Note Netmeeting is used for NAT Private IP addressing only If the computer is configured for Unnumbered Mode and has a Public IP Address Netmeeting does not have to be enabled Website Blocking Selecting Website Blocking in the Advanced Configuration screen generates the Website Blocking screen This feature enables the Gateway to block Web sites to all computers on the network To ...

Page 82: ... the Internet activate Remote Management by selecting On and writing down the WAN IP address of the Gateway see WAN IP Address On a computer outside of the network open a Web browser and enter the Gateway s WAN IP address in the address text box The Gateway s Main Menu or a password prompt if a password has been set appears in the browser window Note Before Remote Management can be activated the a...

Page 83: ...osting below for more information Choose the protocol type from the Protocol list box then enter the IP address of the computer on the network to be used as a host Click Add The forwarded ports appear in the List of Forwarded Ports text box To remove forwarded ports highlight them then click Remove Clicking Advanced brings up the Advanced Port Forward screen In this screen the user can allow only ...

Page 84: ... used as a DMZ host in the DMZ Host IP Address text box then click On DMZ hosting is used to support online gaming and Internet conferencing services These programs usually require multiple open ports making the network acces sible from the Internet DMZ hosting symbolically places the DMZ host computer outside of the Gateway s network Actiontec recommends activating DMZ hosting only as long as nec...

Page 85: ...ded for the network See Appendix E for details concerning each level of security Dynamic Routing Selecting Dynamic Routing in the Advanced Configuration screen generates the Dynamic Routing screen If a gateway is set up behind the Gateway in the network configuration consult the documentation that came with the gateway to see what kind of Dynamic Routing is required then select the needed option ...

Page 86: ...e Gateway to be accessed by outside parties Do not turn NAT off unless instructed to do so by the Internet Service Provider ISP Static Routing Selecting Static Routing in the Advanced Settings screen generates the Static Routing screen Enter the addresses in their respective text boxes then click Add The address will appear in the Static Routing Table To remove an address high light it by clicking...

Page 87: ...ttings other than connecting or disconnecting from the Internet can be changed from the Current Status screen Firmware Version Displays the firmware version the Gateway is currently running MAC Address Displays the MAC Media Access Control address of the Gateway WAN Connection Displays the state of the connection to the ISP service Connected or Disconnected WAN Mode Displays the type of connection...

Page 88: ...d to the Gateway WAN DNS 1 2 Displays the Domain Name Server address es the ISP assigned to the Gateway LAN IP Address Displays the Local Area Network s LAN IP address LAN Net Mask Displays the Subnet Mask address configured for the LAN IP address LAN DHCP Server Displays the state of the DHCP Server On or Off In the left hand column there are other Status options available Routing Table WAN Statu...

Page 89: ...le Selecting Routing Table generates the Routing Table screen This screen displays on overview of the Gateway s routes WAN Status Selecting WAN Status generates a Current Status screen This screen displays on overview of the Gateway s WAN Wide Area Network connection ...

Page 90: ...splays on overview of the Gateway s LAN Local Area Network port connections Active User List Selecting Active User List generates the Active User List screen This screen dis plays a list of the users currently connected to the Gateway accessing the Internet with Network Address Translation NAT security activated ...

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Page 92: ... the Web activity log can be viewed the DSL settings changed the Modem s factory default settings restored and the Modem s firmware upgraded Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem s network has visited To access the Web Activity Log select Web Activity Log from the Utilities screen 7 ...

Page 93: ...from the menu that appears The Web Activity Log will refresh at the chosen interval Manual Refresh To set the Web Activity Log screen to manual refresh activate the circle next to Manual Refresh at the bottom of the Web Activity Log screen To refresh the Web Activity Log screen click Refresh DSL Settings To access DSL Settings select DSL Settings from the Utilities screen The Modem s VPI VCI Mode ...

Page 94: ...s the Modem s Power light flashes and the Modem is disabled N Warning Do not unplug the Power cord from the Modem dur ing the Restore Default Settings process Doing so may result in permanent damage to the Modem When the Power Light stops flashing and glows steadily green the Modem is fully operational Upgrade Firmware Selecting Upgrade Firmware in the Utilities screen generates the Select Upgrade...

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Page 96: ...m in two ways Ethernet or USB Ethernet 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Guide will start automatically Wait until the following screen appears read the on screen instructions select English then click Next 2 Read the instructions concerning firewall and anti virus software then click Next 8 ...

Page 97: ...94 Actiontec DSL Modem with Wireless Gateway User Manual 3 Read the instructions select Adding Computers by clicking on the appropriate radio button then click Next 4 Select Ethernet then click Next ...

Page 98: ...ose the appropriate ISP option indicated in the Welcome Letter then click Next If MSN or Qwest net is selected go to step 6 If Other ISP is selected go to step 7 6 Read the on screen rental agreement and if you accept it click on the radio button next to I Agree Click Next ...

Page 99: ...eless Gateway User Manual 7 When the next window appears get the yellow Ethernet cable from the Quick Start Kit then click Next 8 Plug one end of the yellow Ethernet cable into the yellow port on the back of the Modem then click Next ...

Page 100: ...d of the yellow Ethernet cable into an Ethernet port on the back of the computer then click Next Note An Ethernet port looks similar to a phone port but is slightly bigger 10 Make sure one of the Ethernet Network Lights glow steadily green then click Next ...

Page 101: ...ec DSL Modem with Wireless Gateway User Manual 11 In the next window the Installation Guide checks the configuration of the Modem 12 A congratulations window appears Read the on screen information then click Next ...

Page 102: ...the Installation Guide has finished and the Modem has been connected and configured Click Finish The computer is connected to the Modem via Ethernet USB 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Guide will start automatically Wait until the following screen appears read the on screen instructions select English then click Next ...

Page 103: ...with Wireless Gateway User Manual 2 Read the instructions concerning firewall and anti virus software then click Next 3 Read the instructions select Adding Computers by clicking on the appropriate radio button then click Next ...

Page 104: ...work 4 Select USB then click Next 5 Read the on screen instructions choose the appropriate ISP option indicated in the Welcome Letter then click Next If MSN or Qwest net is selected go to step 6 If Other ISP is selected go to step 7 ...

Page 105: ...eless Gateway User Manual 6 Read the on screen rental agreement and if you accept it click on the radio button next to I Agree Click Next 7 When the next window appears get the purple USB cable from the Quick Start Kit then click Next ...

Page 106: ...lug the large square end of the purple USB cable into the purple USB port on the back of the Modem then click Next 9 Plug the flat rectangular end of the purple USB cable into a USB port on the front or back of the computer then click Next ...

Page 107: ...04 Actiontec DSL Modem with Wireless Gateway User Manual 10 Make sure the USB light glow steadily green then click Next 11 In the next window the Installation Guide checks the configuration of the Modem ...

Page 108: ...ation then click Next 13 A series of additional screens appear Read the information contained in them and click Next in each When the screen below appears the Installation Guide has finished and the Modem has been connected and configured Click Finish The computer is connected to the Modem via USB ...

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Page 110: ...he Gateway s Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen Cannot Connect to the Internet s Ensure both ends of the power cord and all network cables are properly connected s Ensure the Subnet Mask address is set to 255 255 255 0 by clicking Status in the Main Menu screen s Verify the Gateway s settings are the same as the computer by clicking St...

Page 111: ...with x defining a range from 2 though 255 If the Ethernet adapter is showing an incorrect IP address enter ipconfig release at the prompt then press Enter on the keyboard which sets all values back to 0 zero Next enter ipconfig renew at the prompt then press Enter on the keyboard this process may take a few seconds The renewed IP address should be on the 192 168 0 X network If an error occurs or t...

Page 112: ...ll the computers are working properly s Ensure the IP settings are correct s Ensure the Gateway is on and connected properly s Verify the Gateway s settings are the same as the computer by clicking Status in the Main Menu screen s Check the cable DSL modem by attempting to connect to the Internet ...

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Page 114: ...he System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Properties window 5 From the desktop double click on My Computer 6 Right click the icon representing your hard disk For example Local Disk C Some computers have multiple hard disks 7 From the menu that appears select Pr...

Page 115: ...k the down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS SYSTEM 8 The Windows operating system files are located in this directory Write down the directory path for future reference 9 Close the Find All Files window Wind...

Page 116: ...is directory Write down the directory path for future reference 8 Close the Search Results window Windows NT 4 0 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders 3 When the Find All Files window appears select Name Location 4 In the Named text box enter i386 5 Click the down arrow next to the Look In text box and select My Computer from the list that appears...

Page 117: ... all of the criteria below appears In the Look in text box click the down arrow and select My Computer from the menu that appears 5 In the All or part of the file name text box enter i386 6 Click Search 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS Driver Cache 8 The Windows operating system files are located in this dir...

Page 118: ...r and the Gateway are on the same subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Gateway s factory default IP address If the Gateway s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 SE 1 From the desktop click on the Start button in the lower left...

Page 119: ...116 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 120: ...Properties window appears Select IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Press the space bar on the keyboard to add the periods between the numbers ...

Page 121: ...window disappears 11 In the Network window click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows Me 1 From the desktop click on the Start button in the lower left corner 2 From ...

Page 122: ...119 Appendix B Static IP on the Computer 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 123: ...IP 6 The TCP IP Properties window appears Click IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Do not include the periods they are automatically entered ...

Page 124: ...nection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows 2000 1 From the desktop click on the Start...

Page 125: ...122 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections ...

Page 126: ...may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that cor responds to the network card installed in the computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 127: ...ocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the circle next to Obtain an IP Address auto matically is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 192 168 0 2 Press the space bar on the keyboard to add the periods bet...

Page 128: ...ow click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disap pears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer is now set up with a static IP address allowing the user to access the Modem s Advanced Setup utility Windows XP 1 From...

Page 129: ...126 Actiontec 54 Mbps Wireless DSL Gateway User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network Connections ...

Page 130: ... displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 131: ...s checked are used by this connection list box double click Internet Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the circle next to Obtain an IP Address auto matically is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone ...

Page 132: ...etween the numbers 13 Click OK The Internet Protocol TCP IP Properties window disappears 14 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disappears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the wind...

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Page 134: ...Up Modem With a dial up modem a computer user makes an Internet connection by dialing a telephone number surfs the Internet for a period of time and then disconnects the dial up modem No one on the Internet can access a computer that is not con nected to the Internet Unlike a dial up modem DSL service is always connected The connection is always available there is no need to dial a phone number to...

Page 135: ...opics cover software programs and operating system features affecting the security of the computer s data Anti Virus Programs The computer should have an anti virus program and the virus definitions should be updated on a regular basis at least once a month E mail Attachments Never run a program received as an attachment to an E mail message unless the program is known to be safe A program from an...

Page 136: ...is being used NAT provides a very basic level of security Firewalls The safest way to prevent attacks on the computer is through a firewall a hard ware device or software program that protects the computer from unauthorized access by controlling who can access your computer and by monitoring the trans missions between the computer and the Internet Windows XP has a built in firewall For more inform...

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Page 138: ...ite t1 413 RFC 1483 2364 2516 Protocol LAN CSMA CD WAN PPP DHCP Static IP WAN Full rate ADSL Interface LAN 10 100 RJ 45 switched port USB port Speed LAN Ethernet 10 100Mbps auto sensing Wireless 802 11g 54 Mbps optimal see Wireless Operating Range for details Cabling Type Ethernet 10BaseT UTP STP Category 3 or 5 Ethernet100BaseTX UTP STP Category 5 USB D ...

Page 139: ...L Internet Ethernet USB Wireless Environmental Power External 12V DC 600mA Certifications FCC Class B FCC Class C part 15 68 CE Mark Commercial UL Operating Temperature 0º C to 40º C 32ºF to 104ºF Storage Temperature 20ºC to 70ºC 4ºF to 158ºF Operating Humidity 10 to 85 non condensing Storage Humidity 5 to 90 non condensing Note Specifications are subject to change without notice ...

Page 140: ...bile computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that whe...

Page 141: ...dress is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The hardware address of a device connect...

Page 142: ... Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b wireless networking pr...

Page 143: ...140 Actiontec 54 Mbps Wireless DSL Gateway User Manual ...

Page 144: ...utside the Gateway s network can not access a computer on the network via the http service in this case no comput ers on the network can be used as a Web server i e to host a Web site accessible to outside users However since yes is listed in the Out column all computers on the Gateway s network can access the Internet via the http port If Basic Security is selected in the Firewall screen firewall...

Page 145: ...yes real audio video 7070 yes no icmp n a no yes H 323 1720 no yes T 120 1503 no yes SSH 22 no yes Low Security Level Service Port In Out http 80 no yes dns 53 yes yes ftp 21 no yes telnet 23 no yes smtp 25 no yes pop3 110 no yes nntp 119 no yes real audio video 7070 yes no icmp n a yes yes H 323 1720 yes yes T 120 1503 yes yes SSH 22 yes yes Basic Security Level NAT Network Address Translation on...

Page 146: ...les over the Internet telnet An Internet communications protocol enabling one computer to function as a terminal working from another remote computer smtp Simple Mail Transfer Protocol A protocol used to transfer E mail between com puters over the Internet Can be used to send and receive mail pop3 Post Office Protocol 3 Another protocol used to transfer E mail between com puters Usually employs a ...

Page 147: ...informational messages to be transferred over the Internet H 323 A standard protocol for sending audio and video over the Internet T 120 A standard protocol for multimedia teleconferencing over the Internet SSH Secure Shell A method for the secure transfer of files from another computer Also enables remote capabilities terminal log in ...

Page 148: ... Note When installing any software consult the user manual and help files supplied with the software for detailed information Actiontec provides the following information as a guideline only Classic To configure the Gateway Open Transport 2 5 2 or above must be loaded on the computer 1 Click Apple Control Panels then TCP IP G ...

Page 149: ...rom the Configure drop down list 6 Ensure the Use 802 3 option is not checked 7 Disregard any addresses in the IP Address text boxes They will be reacquired when the first connection is made 8 Click Options and when the TCP IP Options window appears select Active Ensure the Load only when needed option is not checked then click OK 9 Close the TCP IP window and when prompted to save changes click S...

Page 150: ...147 Appendix G Non Windows Setup OS X 1 From the Apple Menu select System Preferences 2 When the System Preferences window appears click Network ...

Page 151: ... list 4 Select TCP IP and from the Configure drop down list select Using DHCP 5 Click Apply Now and close the System Preferences application The TCP IP settings are configured Next go to Connecting to the ISP below Connecting to the ISP 1 Open the Web browser In the address bar enter http 192 168 0 1 then press Enter on the keyboard ...

Page 152: ...enu on the left side 4 The Actiontec DSL Modem Setup Page screen appears In this screen the user can configure the ISP Protocol Bridged PPPoA or PPPoE and the IP configuration Dynamic or Static Using the Internet Service Provider ISP Worksheet provided by the ISP enter the information in the appropriate text boxes If no worksheet has been provided contact the ISP ...

Page 153: ...User Manual 5 Click Save and Restart at the bottom of the Actiontec DSL Modem Setup Page screen The Gateway will be ready to use when the Power and Internet Lights stop blinking For other configuration options see Using Advanced Setup on page 51 ...

Page 154: ... then click Help Basic Setup Support Getting Online If you are not able to access the Internet check the DSL light on the front of the Gateway If it is solid green call your ISP immediately If it is not solid green call Qwest s DSL Technical Support at 1 800 247 7285 For other basic setup support Problem Contact DHCP Addressing Configuration Your ISP DSL Service Outage Support Repair of the DSL Se...

Page 155: ...upport is available from Actiontec free of charge if the wired or wireless equipment was purchased from Actiontec Contact Actiontec at 1 888 436 0657 for installation and configuration support Networking LAN Support If you have a network and require remote support for your wired or wireless network in one of the areas listed below contact the Actiontec Pay For Support Center at 1 888 825 9075 Acti...

Page 156: ...anced features s Port Forwarding Static NAT s DMZ Hosting s Static Routing s NAT Routes s MAC Address Cloning s RIP Dynamic Routing s Third party wireless equipment configuration This service does not include on site field technician support To purchase Actiontec wireless adapters and peripherals go to www actiontecstore com qwest ...

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Page 158: ...d by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures s Reorient or relocate the receiving antenna s Increase the separation between the equipment and receiver s Connect the equipment to an outlet on a circuit different from that to which the receiver is connected s Consult the dealer or an experienced ...

Page 159: ...require ments the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel 408 752 7700 Fax 40...

Page 160: ...tronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the p...

Page 161: ... repaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware informa tion memory data or Customer dat...

Page 162: ...DVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or th...

Page 163: ...r Manual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods ...

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