Actidata actiLib Autoloader 1U User'S And Service Manual Download Page 8

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actiLib Autoloader 1U

– User and Service Guide

Page 8 of 97

7.6.4.1

Viewing static loader information

.............................................................................56

7.6.4.2

Viewing static drive information

...............................................................................57

7.6.5

Status

............................................................................................................57

7.6.5.1

Viewing dynamic loader information

........................................................................57

7.6.5.2

Viewing dynamic drive information

..........................................................................58

7.6.5.3

Viewing the tape cartridge inventory

.......................................................................58

7.6.6

Configuration

.................................................................................................60

7.6.6.1

Changing the system configuration

.........................................................................60

7.6.6.2

Changing the drive configuration

.............................................................................60

7.6.6.3

Changing the network configuration

........................................................................61

7.6.6.4

Changing the administrative password

....................................................................61

7.6.6.5

Setting date/time

......................................................................................................62

7.6.6.6

Setting error log mode

.............................................................................................63

7.6.6.7

Setting event notification parameters

......................................................................63

7.6.6.8

Restoring factory defaults

........................................................................................64

7.6.7

Operations

.....................................................................................................65

7.6.7.1

Moving media within the loader

...............................................................................65

7.6.7.2

Determining current media inventory

.......................................................................65

7.6.7.3

Releasing and replacing magazines

........................................................................66

7.6.8

Service

...........................................................................................................66

7.6.8.1

Performing general loader diagnostics

....................................................................66

7.6.8.2

Determining and updating firmware

.........................................................................67

7.6.8.3

Rebooting the loader

...............................................................................................67

7.6.8.4

Viewing loader logs

..................................................................................................68

7.6.8.5

Cleaning tape drive

..................................................................................................69

Troubleshooting

............................................................................................................70

8.1

Installation problems

................................................................................................70

8.1.1

SCSI ID

..........................................................................................................70

8.1.2

LUN scanning

................................................................................................70

8.1.3

SCSI Cabling

.................................................................................................70

8.1.4

Termination

....................................................................................................70

8.1.5

Compatibility

..................................................................................................71

8.1.6

SCSI Host Adapter Installation

......................................................................71

8.1.7

Backup Application Installation

......................................................................71

8.1.8

Device Driver Installation

...............................................................................71

Troubleshooting table

........................................................................................................72

8.1.9

Removing stuck tapes from slots

..................................................................75

8.1.10

Magazine does not unlock via OCP or RMU (Emergency release)

..............77

8.2

Tape loader error codes

..........................................................................................79

8.2.1

Example error code

.......................................................................................79

Servicing

........................................................................................................................86

9.1

Possible tools needed

..............................................................................................86

9.2

Electrostatic Discharge

............................................................................................86

9.3

Removing and replacing a tape drive

......................................................................86

9.4

Removing and replacing the base chassis

..............................................................88

Packaging before transportation

.................................................................................90

Technical actiLib Autoloader 1U specifications

........................................................92

11.1

Physical specifications

.............................................................................................92

11.2

Maximum storage capacity and data transfer rate

..................................................92

11.3

Environmental specifications

...................................................................................93

Recycling and disposal

................................................................................................94

Regulatory information

.................................................................................................95

13.1

Device Standards

....................................................................................................95

13.2

FCC (United States)

................................................................................................95

Summary of Contents for actiLib Autoloader 1U

Page 1: ...actiLib Autoloader 1U User and Service Guide ...

Page 2: ...mages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory actidata makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further actidata reserves the right to revise ...

Page 3: ...Contacting actidata Europe APAC actidata GmbH Alter Hellweg 111 44379 Dortmund Germany www actidata com actidata GmbH Singapore www actidata com ...

Page 4: ...de Symbol Description A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people A lighting bolt symbol always accompanies a danger notice to represent a dangerous electrical condition Important Provides additional information ...

Page 5: ...on top of the unit that weighs more than 15 kg Product warranty Caution The warranty for the tape loader shall not apply to failures of any unit when The tape loader is repaired or modified by anyone other than the manufactures personnel or approved agent The tape loader is physically abused or used in a manner that is inconsistent with the operating instructions or product specification defined b...

Page 6: ...ury or damage to equipment Extend leveling feet to the floor Ensure that the full weight of the rack rests on the leveling feet Install stabilizing feet on the rack In multiple rack installations secure racks together Extend only one rack component at a time Racks may become unstable if more than one component is extended ...

Page 7: ... 29 7 1 2 OCP Philosophy 29 7 1 3 Power Up Display 30 7 1 4 Note about the LED s 30 7 1 5 Input Modes 30 7 1 5 1 Selectable predefined values 30 7 1 5 2 Toggle values 31 7 1 5 3 Numerical values 31 7 2 Power ON OFF 31 7 3 OCP Menu Trees 32 7 3 1 Symbols 32 7 3 2 OCP User Menu Flow Charts 33 7 4 Tape cartridges 46 7 4 1 actiLib Autoloader 1U cartridge type 46 7 4 2 Using and maintaining tape cartri...

Page 8: ...2 Determining and updating firmware 67 7 6 8 3 Rebooting the loader 67 7 6 8 4 Viewing loader logs 68 7 6 8 5 Cleaning tape drive 69 8 Troubleshooting 70 8 1 Installation problems 70 8 1 1 SCSI ID 70 8 1 2 LUN scanning 70 8 1 3 SCSI Cabling 70 8 1 4 Termination 70 8 1 5 Compatibility 71 8 1 6 SCSI Host Adapter Installation 71 8 1 7 Backup Application Installation 71 8 1 8 Device Driver Installatio...

Page 9: ...actiLib Autoloader 1U User and Service Guide Page 9 of 97 13 3 Canadian Certification 96 14 Index 97 ...

Page 10: ... Insert magazines 50 Figure 33 RMU Login page 51 Figure 34 Operations Magazine page 52 Figure 35 Slot numbering left magazine with mail slot 52 Figure 36 Handling mail Slot 53 Figure 37 Slot numbering right magazine 53 Figure 38 RMU Login page 56 Figure 39 Identity loader page 56 Figure 42 Status Drive page 58 Figure 43 Status Inventory page 59 Figure 44 Configuration System page 60 Figure 45 Conf...

Page 11: ...ecting 49 Table 7 Slot numbering left magazine 52 Table 8 Slot numbering right magazine 54 Table 9 Status icons 55 Table 10 Troubleshooting table 75 Table 11 Access to manually release a magazine 77 Table 12 Removing the left magazine 78 Table 13 Main error codes 85 Table 14 Description for Figure 45 87 Table 15 Re Packaging description 91 Table 16 actiLib Autoloader 1U physical specification 92 T...

Page 12: ...ib Autoloader 1U is compatible with most operating systems and environments that support the SCSI interface However the loader requires either direct support from the operating system or a compatible backup application to take full advantage of its many features Figure 1 front and rear actiLib Autoloader 1U view Particular emphasis of the actiLib Autoloader 1U includes Platform of 1U tape loaders ...

Page 13: ... It provides cost effective easy to install automated data protection for the small to medium sized business NOTE Not all features will be available at initial product launch and will be added upon technology availability anticipated market requirements and or Customer needs 5 1 Front panel The front of the actiLib Autoloader 1U is used to access the power button operator control panel OCP left an...

Page 14: ...es attention by the operator 6 LED ERROR Amber Illuminated if an unrecoverable tape drive or loader error occurs A corresponding error message displays on the LCD screen see for more information 7 Control key UP button The UP button is used to navigate through menu items 8 Control key CANCEL button X The CANCEL button is used to cancel a user action and return to the last menu item 9 Right Magazin...

Page 15: ...vides access to SCSI connectors tape drive bays the power connector Ethernet serial and the USB port Figure 3 show the rear panel of a loader with a half height LTO drive Figure 3 Rear panel with a SCSI tape drive Figure 4 Rear panel with a SAS tape drive Figure 5 Rear panel with a Fibre channel tape drive ...

Page 16: ... a 110 220 volt AC power connection 2 Shipping lock storage location 3 Fan vent 4 Tape drive sled 5 68 pin HD SCSI connectors 6 Product label foil see section 10 7 Tape Drive LED 8 Ethernet port 9 Serial port 10 Controller LED 11 USB port Host 12 SAS connectors 13 Fibre channel connectors Table 2 Rear panel overview ...

Page 17: ...e Page 17 of 97 5 3 Internal components 4 1 2 3 5 6 7 Figure 6 Internal components Number Description 1 Left magazine 2 Robotic with bar code reader 3 Controller 4 Drive sled 5 Power supply 6 Chassis 7 Right magazine Table 3 Internal components ...

Page 18: ... and smoke filled rooms Excessive dust and debris can damage tapes and tape drive Humidity 20 80 percent RH non condensing Clearance Back Minimum of 15 4 cm 6 inches Front Minimum of 30 8 cm 12 inches for mail slot Minimum of 60 cm to remove magazines 24 inches Sides Minimum of 5 08 cm 2 inches Table 4 Location requirements 6 2 SCSI requirements The actiLib Autoloader 1U incorporates a wide SCSI 2...

Page 19: ...e that supports the loader s maximum burst transfer speed see Maximum storage capacity and data transfer rate on page 92 A single ended SCSI host bus adapter will severely degrade performance and limit cable length Also if there is any SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed severely degrading performance 6 4 LUN scanning The actiLib Autoloader 1U uses a...

Page 20: ...guration you may need to change the SCSI ID of the loader When the host server is powered on install the software and or driver s that are compatible with the loader Backup software packages may require additional software or licensing to communicate with the loader robotics Ensure the loader is properly terminated If the loader is the only SCSI device other than the SCSI host adapter on the selec...

Page 21: ... loader was stored allow the loader to acclimate to the surrounding environment for at least 12 hours before unpacking it from the shipping container Unpacking the loader 1 Before opening and removing the loader from the box inspect the container for shipping damage If you notice any damage report it to the shipping company immediately 2 Open the box 3 Carefully remove the shipping materials from ...

Page 22: ... bag from the loader Save the packaging materials for future use IMPORTANT Do not place the loader on either end or sides as this may damage the loader 6 7 Identifying product components Confirm that you have received the following Loader Terminator not in all configurations SCSI cable not in all configurations Power cord not in all configurations Rack mount kit not in all configurations Documenta...

Page 23: ... lock is removed it should be stored on the rear panel right side next to power connector of the loader for future use To remove and store the shipping lock 1 Remove the yellow label that is securing the lock to the top of the loader and then remove the lock see Figure 1 2 Figure 8 Shipping lock and label 2 Store the shipping lock next to power supply see Figure IMPORTANT If you need to transport ...

Page 24: ...er There are two sets of eight M6 screws in the accessory package that came with your loader The type of rack that you have will determine the type of M6 screw that you will use To install the loader 1 Determine the location in your rack for your loader to be installed and using a pencil mark the location on each vertical rail in your rack 2 Using the appropriate M6 screws for your rack type and a...

Page 25: ...the 2 Torx screws included in the rack kit see Figure step 2 Install the mounting brackets of the loader using the 4 Torxs screws included in the rack kit Shown in Figure step 3 3 With loader guide pulleys and mounting brackets installed slide the loader onto the rails 4 Secure the loader to the rack see Figure using a 3 Phillips screwdriver placed through the small holes in the mounting bracket t...

Page 26: ...ing exposed which potentially could subject the user to a shock hazard Manufacturer disclaims all liability in the event a non manufacturer approved power cord is used Manufacturer disclaims all liability in the event a non manufacturer approved power cord is used CAUTION Failure to remove the power cables from these devices when installing SCSI cables could result in damage to the loader To conne...

Page 27: ...ely degrade performance Never attach the LTO3 tape drive to a SE SCSI bus 4 Attach the terminator to the remaining SCSI connector on the back panel of the loader if the loader is the last or only device on the SCSI bus see Figure Otherwise attach one end of a SCSI cable to the remaining port and the other end to the next device on the SCSI bus Make sure that the last device on the SCSI bus in prop...

Page 28: ... the LCD screen to make sure the loader is receiving power If it is not check the power connections and your power source During the Power On Self Test POST all four LEDs are illuminated briefly followed by a flashing Ready LED When the initialization sequence is complete the Home screen will be displayed 8 Plug in the host server or workstation and all attached devices 9 Turn on any other devices...

Page 29: ...ilosophy During the following discussion of the OCP operation several functional nuances may be clarified by defining several rules the OCP must abide by These rules of operation constitute a philosophy Any operational conflict between commands received over SCSI or RMU and those entered via the front panel will be avoided with a reservation mechanism on a first come first served basis Any reserva...

Page 30: ...l LEDs are functional When initialization starts all LEDs will be extinguished and the Ready Activity LED will flash at a reasonable rate of approximately 1 second per cycle 50 duty cycle When the mechanical initialization is complete the Ready Activity LED will stop flashing and be constantly illuminated The Magazine Status LED s will also show the appropriate status locked unlocked or removed If...

Page 31: ...utton After pressing the ENTER button the cursor is set to the next editable digit It can be changed in the same way After pressing the ENTER button at the last digit the complete entry will be stored Pressing the CANCEL button will cancel the whole edit process and the old value is valid again 7 2 Power ON OFF Part of the operator control panel is the Power On Off button Pressing this button will...

Page 32: ...e Page 32 of 97 7 3 OCP Menu Trees 7 3 1 Symbols XXXXXXX YYYY Contens of LCD Blue Text is example text Actual text will depend upon library state user input library configuration etc Red Lines Access PIN required Symbol Key Figure 86 OCP symbols ...

Page 33: ...formation Drive Inventory Next Next Next Next Next Enter Enter Next Cancel Open Mailslot Move Medium Unlock Magazines Re Inventory Reboot AutoLoader Enter Next Next Next Next Configure AutoLoader Configure Drive Configure Network Set Access PIN Restore Defaults Enter Next Next Next Next Service AutoLoader Service Drive Enter Next Set Date and Time Next Figure 97 OCP interaction Mode ...

Page 34: ...rmation AutoLoader Information Drive Inventory Status Identity Error Log Network Status Identity Left Magazine M Right Magazine Drive 000094L1 Next Next Next Next Next Next Next Next Enter Enter Enter Information Enter Cancel Figure 108 Interaction Mode Information ...

Page 35: ... Number 0123456789 Firmware Version 0 10 1 70n Vendor ID BDT Next Next Product ID Flexstor II IP Address 10 2 15 171 Autoloader Mode Automatic Active Slots 6 WWNN 2000000E11100260 Cancel Enter DHCP Yes IP Address 10 2 31 175 Netmask 255 255 0 0 Next Next Gateway 10 2 0 1 MAC Address 000E11100260 Enter Err 01 8D 07 00 Mechanical Block Date Time 2006 10 17 16 31 Enter Enter 1 menu entry is only disp...

Page 36: ...nk A B Logged No Light Loop ID A B Firmware Version S318 Vendor ID HP Product ID Ultrium 2 SCSI Next Next Serial Number HU104482LA SCSI ID 4 Cancel Enter Next Next Next Next Next Next Next 1 menu entry is only displayed if a fiber channel drive was found 1 1 1 Topology A B Next 1 WWNN 2007000E11100260 Next 1 2 2 menu entry is only displayed if a SCSI drive was found Figure 20 Interaction Mode Info...

Page 37: ...Magazine Drive 000094L1 Mailslot 1 ABC002L2 Slot 4 Empty Drive Tape Source Slot 24 Next Next Enter Enter Enter Inventory Enter Cancel Slot 1 Full Slot 2 Empty Slot 3 0HP21008 Next Next Slot 5 Full Slot 6 Empty Next Next Next Slot 7 0HP21008 Next Figure 21 Interaction Mode Inventory ...

Page 38: ...er Enter Cancel Enter Enter Reboot AutoLoader Enter Magazine Left Magazine Right Unlock Mag Drive Ready Next Enter Please Pull Left Magazine Please Insert Left Magazine pull magazine Scanning Drive Ready insert magazine Inventory Scanning Power Down Drive Power Down AutoLoader Flexstor II FW 0 10 Next Next Next Next Move Medium Enter TBD TBD TBD Next Next Figure 122 Interaction Mode Commands ...

Page 39: ...ress 10 2 31 141 Netmask 255 255 0 0 Next Next Next Next Next Next Next Next Enter Enter Enter Conifiguration Enter Cancel Next to next page Mailslot Disabled Next Gateway 10 2 0 1 Next FC Drive Port B Next 1 menu entry is only displayed if a fiber channel drive was found 1 1 2 2 menu entry is only displayed if a SCSI drive was found Autocleaning Enabled Next Figure 133 Interaction Mode Configurat...

Page 40: ...se Wait Set Date Y M D 2006 10 30 Set Time H M 16 52 Next Next Next Enter Enter Enter from previous page New Access PIN 2234 Next New Access PIN 2234 Enter New Access PIN 2134 Previous New Access PIN 2134 Enter New Access PIN 2134 Enter New Access PIN 2134 Enter Flexstor II FW 0 10 Figure 144 Interaction Mode Configuration continuation ...

Page 41: ...Next Enter Next Next Enter Configure Drive Enter Cancel FC Mode Auto Next 1 menu entry is only displayed if a fiber channel drive was found 1 1 FC ALPA Auto Next FC Speed 4 Gb FC Type P to P Next Enter FC Mode Hard Adr Next FC ALPA 0x10 Next 2 menu entry is only displayed if a SCSI drive was found 2 Figure 155 Interaction Mode Configuration Drive continuation ...

Page 42: ...ve Clean Drive FW Upgrade Drive Diagnostic Tests Next Next Enter Enter Cancel Service AutoLoader AutoLoader Verify Test AutoLoader System Test AutoLoader Cartridge Test Next Next Enter AutoLoader FW Upgrade Next Next Service Drive Power Next Figure 166 Interaction Mode Service ...

Page 43: ...cel 1 1 menu entry is displayed if a USB drive was found Flashing Loader FW Verify Test 3 Cycles Stopping Test 3 Cycles Cancel Stopping Test 3 Cycles Cycles Rec Err 3 0 Verify Test Unit Offline Verify Test Initializing Insert Diag Tape Close Mailslot close mailslot Remove Diag Tape Close Mailslot close mailslot Cycles Rec Err 3 0 Enter System Test 3 Cycles Cancel Stopping Test 3 Cycles Cycles Rec ...

Page 44: ...leaning Tape Slot 6 Drive Cleaning Enter Enter Enter Drive Cleaning Successful Drive Diagnostic Tests Power on self Drive Test in Progress Drive Test Successful Enter Enter Next Next 1 1 menu entry is only displayed if a USB drive was found 1 2 2 use series of Prev Next s for select 2 Drive Power Enter Next Drive Power ON Drive Power OFF Please Wait Next Enter 2 Figure 188 Interaction Mode Service...

Page 45: ...r Drive FW Upgrade Enter Cancel Accessing USB Drive Drive FW Upgrade by Tape Actual Drive Firmware S318 Select FW Tape Slot 3 Upgrading Drive FW Enter Enter Enter Next 1 1 menu entry is only displayed if a USB drive was found 1 Enter Flashing Drive FW 2 use series of Prev Next s for select 2 2 Figure 199 Interaction Mode Service Drive FW Upgrade continuation ...

Page 46: ...idge types supported depends on the drive types installed The loader will support any type of data cartridge and cleaning cartridge the drive will support INFORMATION Some tape drives includes support for both rewriteable and WORM data cartridges Write Once Read Many WORM data cartridges provide an enhanced level of data security against accidental or malicious alteration of data on the tape cartr...

Page 47: ...amount of time it was exposed to extreme temperatures or 24 hours whichever is less Do not place data cartridges near sources of electromagnetic energy or strong magnetic fields such as computer monitors electric motors speakers or X ray equipment Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer wh...

Page 48: ...ape cartridges All rewritable data cartridges have a write protect switch to prevent accidental erasure or overwriting of data Before loading a cartridge into the loader make sure the write protect switch on the front of the cartridge is in the desired position Slide the switch to the right to write protect the cartridge A small pad lock is visible indicating that the cartridge is write protected ...

Page 49: ...zines Cartridges are stored in magazines Up to 4 cartridges can be stored in each magazine Magazines may be removed and inserted individually The actiLib Autoloader 1U tape loader has two removable magazines in the 1U loader see Figure 23 and Figure 25 Magazine access can be password protected For safety reasons the robotic motion is stopped when a magazine is removed See section 7 6 6 4 The magaz...

Page 50: ...CAUTION The magazine must only be removed manually in an emergency Failure to follow normal procedure can cause data loss and equipment damage The magazines should be released using the Operator Control Panel OCP or the Remote Management Unit RMU It is recommended you release the magazine using the OCP or RMU however if the OCP process fails or if the magazine needs to be removed when the power to...

Page 51: ...magazine out of the loader 8 The screen will now display Insert Left Magazine or Insert Right Magazine The loader cannot perform any other operation until the magazine is replaced After exchanging tapes in a magazine slide the magazine completely into the loader The magazine will lock into place once it is correctly installed and the loader will inventory the magazine 7 5 3 Removing and replacing ...

Page 52: ...e 25 for the right magazine 4 3 2 1 Figure 235 Slot numbering left magazine with mail slot Number Description 1 Mail slot 2 LTO Slot 3 LTO Slot 4 LTO Slot Table 7 Slot numbering left magazine 7 5 5 Mail slot Mail slots are used to import export individual cartridges without interrupting loader operation The command to open the mail slot may be denied if the robotics is busy with some operation ...

Page 53: ... 97 In that case Busy is displayed and the command has to be repeated once the robotics operation is finished See Figure 24 Figure 246 Handling mail Slot 8 5 6 7 8 Figure 257 Slot numbering right magazine Number Description 5 LTO Slot 6 LTO Slot 7 LTO Slot ...

Page 54: ...emotely using the Remote Management Interface The RMU lets you monitor and control your loader from any terminal connected to your network or through the World Wide Web WWW The RMU hosts a dedicated protected Internet site that displays a graphical representation of your loader After establishing a connection to the loader open any HTML browser and enter the IP address of the loader To configure t...

Page 55: ...n is required and that the loader is not capable of performing operations Table 9 Status icons 7 6 3 Login CAUTION Some options of the RMU take the loader offline This inactive mode can interfere with host based application software causing data loss Make sure the loader is idle before attempting to perform any remote operations that will take the loader offline To login select the access type and...

Page 56: ...tic loader information This page provides access to the static information about the system The following information can be found although no changes can be made from this page Serial Number Product ID Currently Installed loader Firmware Boot code Firmware Revision IP Address Loader Mode Figure 279 Identity loader page ...

Page 57: ...made from this page Figure 40 Identity drive page 7 6 5 Status 7 6 5 1 Viewing dynamic loader information This page displays the dynamic information about the loader such as the current status of the components The following information can be found on this page Status Cartridge in Operation Odometer Total Power On Time Robotic Status Magazine Left Magazine Right Mail slot ...

Page 58: ...led information about all drives that are present in the loader Figure 282 Status Drive page 7 6 5 3 Viewing the tape cartridge inventory This page provides detailed information about the tape inventory in the loader A summary of each magazine is shown To get detailed information click on the button This will expand the display for the specified magazine ...

Page 59: ...actiLib Autoloader 1U User and Service Guide Page 59 of 97 Figure 293 Status Inventory page ...

Page 60: ...cases a pop up screen will ask the operator to confirm their change Many changes will also require a reboot Changes that can be made are Loader Name Loader LUN Hosted by Drive Loader Mode Random Sequential Automatic Auto load Loop Active Slots Mail slot Enabled Figure 304 Configuration System page 7 6 6 2 Changing the drive configuration This page shows the current configuration of all drives in t...

Page 61: ...ose from 1 Standard 2 Admin or 3 Service Access Level Name the name associated with the chosen Access Level New Password The password can be a maximum of ten characters Repeat Password Enter the new password again OCP Access PIN Enabled Select this item if you would like the Operator Control Panel display to be password protected OCP Access PIN Code the password for accessing the OCP when the OCP ...

Page 62: ...1U User and Service Guide Page 62 of 97 Figure 337 Configuration User page 7 6 6 5 Setting date time This page allows the user to set the time and date and how it will be displayed Figure 348 Configuration Date Time page ...

Page 63: ... allows the user to set event notification to On Choices for event notification are Notify Errors Select this item to be notified of loader errors via email Notify Warnings Select this item to be warnings of loader errors via email To E mail Address Enter the email address of the individual you would like to receive the errors and or warnings E mail Domain Enter the email domain name of the indivi...

Page 64: ...Figure 50 Configuration Event notification page 7 6 6 8 Restoring factory defaults This page allows the user to reset the configuration to the factory defaults restore vital product data and save vital product data Figure 51 Configuration Restore defaults page ...

Page 65: ... within the loader The source and destination are selected and then the move button in the center of the screen is clicked to activate the move Figure 362 Operations Move Media page 7 6 7 2 Determining current media inventory This page provides the user with a means to re scan the loader to determine the current media inventory Figure 373 Operations Inventory page ...

Page 66: ...owever this manual process should only be used if the magazine cannot be released using the Operator Control Panel or the Remote Management Interface 7 6 8 Service 7 6 8 1 Performing general loader diagnostics This page provides the system administrator with general tests to verify the usability and reliability of the loader The user selects the number of test cycles before starting the test To ca...

Page 67: ...booting the loader CAUTION Some options of the RMU take the loader offline This inactive mode can interfere with host based application software causing data loss Ensure that the loader is idle before attempting to perform any remote operations that will take the loader offline This page is used to perform a loader reboot There is a default time delay when the Web page refreshes itself This time s...

Page 68: ...e 417 Service Reboot page 7 6 8 4 Viewing loader logs This page allows the user to view the loader logs after entering the following Log Type Total Number of Entries Start Entry Number of Entries per Page Update Clear Log Dump Log Figure 428 Service Loader Logs page ...

Page 69: ...actiLib Autoloader 1U User and Service Guide Page 69 of 97 7 6 8 5 Cleaning tape drive This page allows the user to clean the tape drive Figure 439 Service Clean drive page ...

Page 70: ...feet 60 cm This length must be included in any calculations of cable length For LVD SCSI the maximum length for a single device is 82 feet 25 meters For multiple devices the maximum combined internal external length is 40 feet 12 meters If you have a combination of LVD and SE devices on the bus the maximum cable length reverts to the SE specification which for Ultra devices is 10 feet 3 meters for...

Page 71: ... and troubleshooting instructions Pay particular attention to any steps describing the settings of various jumpers and or switches on the host adapter if applicable Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter Make sure that the proper device driver is installed for the SCSI host adapter 8 1 7 Backup Applicat...

Page 72: ... to complete initialization which in rare cases can take as long as 10 minutes and then retry unloading the tape using the loader operator control panel Allow the tape drive to complete all operations This may take as long as ten minutes if you reset or cycle power on the loader while the cartridge is positioned at the physical end of the media Make sure that the backup software is not reserving t...

Page 73: ...r electrical conditions and is not physically damaged in any way Many backup applications do not read or write to cartridges that were created using a different backup application In this case you may have to perform an erase format or label operation on the cartridge Make sure you understand any data protection or overwrite protection schemes that your backup application may be using which could ...

Page 74: ...use the entire bus to negotiate down to SE speed Use an Ultra320 SCSI bus and high quality cabling with the loader Do not connect the loader to a narrow SCSI bus Bad performance Try a new cartridge A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries Backing up data that compresses poorly or is already compressed will lower performance Check the size o...

Page 75: ... drive has been cleaned immediately re displays each time a particular cartridge is reloaded that cartridge should be suspected as being defective Export the cartridge and load a known good cartridge In some cases a cartridge can be worn out have a defective Cartridge Memory or have been formatted as a Firmware Upgrade Cartridge Any cartridge that is suspected of being defective or contaminated sh...

Page 76: ...back side of the magazines see Figure allow the user to pull the cartridges out of the slot Remove and insert the cartridge mechanically Repeat the process ten times Figure 60 Removing stuck tapes from slot 3 During this process any burr on the cartridges will be removed 4 Insert cartridge in the magazine 5 Put the magazine back to the tape loader ...

Page 77: ...g OCP and RMU an emergency release mechanism is available WARNING Use only in emergency fall 1 Unplug the power cord from the loader 2 Find the access holes for the right and left magazines see Figure 1 2 Figure 61 Access holes for the left and right magazine Number Description 1 Right magazine release 2 Left magazine release Table 11 Access to manually release a magazine ...

Page 78: ...ding the paper clip have a second person pull the magazine out of the front of the unit See Figure 44 1 2 Figure 442 Remove the left magazine Step Process 1 Insert pin into access hole 2 Release and remove magazine Table 12 Removing the left magazine If there are additional tapes still in the loader or if you were unable to manually remove the magazines and drive please contact service for further...

Page 79: ... each event Press Enter to display the associated timestamp in the following format ddd hh mm ss HH where ddd days hh hours mm minutes ss seconds HH 1 100 second A description of each error code and possible solution is provided in the following table Error Code Description User Action 80 Barcode Reader Error cannot initialize BCR Retry operation after several occurrences contact technical support...

Page 80: ...failed Reset the unit and retry operation After several occurrences contact technical support 89 Gripper blocked Run Loader Health Check after several occurrences contact technical support 8A Slider blocked Run Loader Health Check after several occurrences contact technical support 8B Elevator blocked Run Loader Health Check after several occurrences contact technical support 8C Rotation blocked R...

Page 81: ...yond the expected range Run Loader Health Check after several occurrences contact technical support 94 Slider outside range Slider has reached a position beyond the expected range Run Loader Health Check after several occurrences contact technical support 95 Elevator outside range Elevator has reached a position beyond the expected range Run Loader Health Check after several occurrences contact te...

Page 82: ...ecification Run Loader Health Check after several occurrences contact technical support 9E Elevator range out of specification Run Loader Health Check after several occurrences contact technical support 9F Rotation range out of specification Run Loader Health Check after several occurrences contact technical support A0 Sled range out of specification Run Loader Health Check after several occurrenc...

Page 83: ...After pushing the cart CP sensor still present B5 Robotic controller does respond on command Reset the unit and retry operation After several occurrences contact technical support C0 Network initialization failed Check network cable and network configuration If the error recurs contact technical support C1 Telnet Interface initialization failed Check network cable and network configuration If the ...

Page 84: ...t technical support D9 No SCSIIC detected Retry operation after several occurrences contact technical support DA In Wellness Test the barcode reader has read different barcode data for the same cartridge label Check barcode on scratch cartridge and run LoaderHealth Check again If the error recurs contact technical support DB External cooling fan error fan motion has stopped The sub code indicates ...

Page 85: ...ccessful contact technical support F3 Drive Hardware Error Cycle Power after several occurrences contact technical support F4 Drive Load Timeout Drive has run in a timeout while loading a tape Retry operation if not successful contact technical support F5 Drive Unload Timeout Drive has run in a timeout while unloading a tape Retry operation if not successful contact technical support Table 13 Main...

Page 86: ...tions Cover the loader with approved static dissipating material Provide a wrist strap connected to the work surface and properly grounded tools and equipment Keep the work area free of no conducting materials such as ordinary plastic assembly aids and foam packing Make sure you are always properly grounded when touching a static sensitive component or assembly Avoid touching pins leads or circuit...

Page 87: ...the tape drive being remowed 6 Loosen the captive thumbscrews on the drive Table 14 Description for Figure 45 IMPORTANT Before pulling the drive sled out please pull forward the product ID tag located below the drive sled see figure 53 detail 1 Otherwise the slide or the attached label could be damaged 2 Pull straight back on the tape drive handle to remove it from the loader Take care to slightly...

Page 88: ... slide will be visible 6 Tighten the captive thumbscrews until the drive is secure 7 Connecting the power cable SCSI cable and terminator 8 Power on the loader or power on the drive refer to Changing the drive configuration using the power button on the front panel 9 Run the Loader Verify test 9 4 Removing and replacing the base chassis You will need a 3 Phillips screwdriver to remove and replace ...

Page 89: ...ll your drive in the replacement loader enclosure 11 Remove the shipping lock on the rear panel 12 Store the lock and label to the top cover see Figure 48 13 Slide the replacement loader enclosure onto the metal rails that are already in position in the rack 14 Tighten the mounting bracket screws to anchor the replacement loader enclosure to the rack 15 Plug in the power cord and host interface ca...

Page 90: ...ve the yellow label and the shipping lock The shipping lock is store on the rear panel see Figure 48 3 Store the lock and the label on the top cover The shipping lock which prevents the robotic mechanism from moving during shipment 1 2 3 4 5 Figure 486 Replacing Shipping lock before transportation 4 Before sending the defect loader back please contact the service department to give the information...

Page 91: ...7 5 Packaging the tape loader Please use this reason original Box see Figure 50 6 Sending the loader to the service center 1 2 3 4 Figure 508 Re Packaging the loader Number Description 1 Box 2 Bottom shell 3 Unit 4 Top shell Table 15 Re Packaging description ...

Page 92: ... Guide 43 lbs Table 16 actiLib Autoloader 1U physical specification 11 2 Maximum storage capacity and data transfer rate Characteristics Specification actiLib Autoloader 1U with LTO3 half height drive Maximum storage capacity 8 data cartridges Native 3 2 TB Compressed 6 4 TB assuming 2 1compression Maximum data transfer rate per drive Native 60 MB s 108 GB hr Compressed 120 MB s 216 GB hr assuming...

Page 93: ...suming 2 1compression Drive type LTO2 LTO3 half height drive Number of slots 8 including mail slot MSBF 500 000 swaps Interface SCSI LVD SE and SAS Interface Ultra320 and 3Gb s Table 17 Maximum storage capacity 11 3 Environmental specifications Characteristic Specification Temperature Operating 10º to 35º C 50º 95º F Non operating 30º to 60º C Temperature shock immunity maximum rate of change 10º ...

Page 94: ...ility to dispose of your equipment by handling it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at this time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where...

Page 95: ... Rack Standards Countries Standard European Union CE USA Canada FCC ETL Germany GS Semco 13 2 FCC United States The computer equipment described in this manual generates and uses radio frequency RF energy If the equipment is not installed and operated in strict accordance with the manufacturer s instructions interference to radio and television reception might result This equipment complies with P...

Page 96: ... the equipment off and on while monitoring radio or television reception The user may be able to eliminate any interference by implementing one or more of the following measures Reorient the affected device and or its receiving antenna Increase the distance between the affected device and the computer equipment Plug the computer and its peripherals into a different branch circuit from that used by...

Page 97: ... Mail slot 15 52 59 OCP 49 54 Operating the tape loader 29 Operation Magazine 65 Operations 64 Inventory 64 Move Media 64 Operator Control Panel 29 49 65 Packaging 89 Physical specifications 91 POST 28 Power connector 16 Preparing the host 20 Product label 16 Rack mounting 24 rear panel 23 86 Rear panel 16 Recycling 93 Regulatory information 94 Remote management unit 54 Removing base chassis 87 ma...

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Actidata actiLib Autoloader 1U, User'S And Service Manual

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