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 5 System troubleshooting

112

Optical drive activity indicator does not light.

Do the following:

Make sure the SATA and power cables are properly connected. 

Check that relevant switches and jumpers on the drive are set 
correctly.

Check that the drive is properly configured.

Optical drive tray cannot be ejected.

Insert the tip of a paperclip into the small hole on the optical drive. 
Slowly pull the tray out from the drive until the tray is fully extended. 

Optical drive cannot read a disc.

Do the following:

Make sure you are using the correct type of disc.

Make sure the disc is properly seated in the drive.

Make sure the disc is unscratched.

Make sure the drive’s cables are properly connected. 

Newly installed memory modules are not detected. 

Do the following:

Make sure the memory modules specifications comply with the 
system requirements.

Make sure the memory modules have been populated according 
to the system guidelines. 

Make sure the memory modules are properly installed on their 
mainboard slots.

Network connection indicators do not light. 

Do the following:

Check the cabling and network equipment to make sure that they 
are in proper condition.

Reinstall the network drivers. 

Try another port or hub on the switch.

Summary of Contents for AT350 F1 Series

Page 1: ...AT350 F1 Series User Guide ...

Page 2: ...Model Number Serial Number Purchase Date Place of Purchase 2010 All Rights Reserved Acer AT350 F1 Series User Guide Acer AT350 F1 ...

Page 3: ... the power supply unit before connecting the power cord to the AC power outlet Unplug the power cord before removing the power supply unit from the computer If the system has multiple sources of power disconnect power from the system by unplugging all power cords from the power supplies CAUTION for accessibility Be sure that the power outlet you plug the power cord into is easily accessible and lo...

Page 4: ...h Visual Display Units Using electrical power This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where people will walk on the cord If an extension cord is used with this product make sure that th...

Page 5: ...el when the power cord or plug is damaged cut or frayed liquid was spilled into the product the product was exposed to rain or water the product has been dropped or the case has been damaged the product exhibits a distinct change in performance indicating a need for service the product does not operate normally after following the operating instructions Note Adjust only those controls that are cov...

Page 6: ...ent or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with F...

Page 7: ...mérique de la classe B est conforme a la norme NMB 003 du Canada Compliant with Russian regulatory certification Notice BSMI Laser compliance statement The CD or DVD drive used with this computer is a laser product The CD or DVD drive s classification label shown below is located on the drive CLASS 1 LASER PRODUCT CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM Appareil à laser ...

Page 8: ...orzichtig Onzichtbare laserstraling indien geopend Voorkom blootstelling aan straal Declaration of Conformity for EU countries Hereby Acer declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use...

Page 9: ...g off the system 24 3 System upgrades 25 Installation precautions 26 ESD precautions 26 Pre installation instructions 26 Post installation instructions 27 Opening the server 28 Removing and installing the side panel 28 Configuring the hard disk drive 30 Accessing the drive bays 30 Hard disk drive configuration guidelines 31 Determining the drive status 32 Installing additional hard disk drives wit...

Page 10: ...onfiguration 83 Advanced Chipset Control 84 Power Configuration 91 Security Settings 93 Server Management 96 System Information 96 Console Redirection 98 Boot Configuration 100 Boot Setting Configuration 100 Boot Device Priority 101 Hard Disk Drives 101 Removable Drives 101 CD DVD Drives 101 Network Drives 102 Exit Options 103 5 System troubleshooting 105 Resetting the system 106 Initial system st...

Page 11: ...ck mount configuration 127 Rack installation information 128 System rack installation 130 Vertical mounting hole pattern 131 Installing the system into the rack 132 Appendix C Acer Smart Console 139 Using Acer Smart Console 140 Software requirements 140 Accessing Acer Smart Console 141 Acer Smart Console user interface 142 System Information 142 Server Health 143 Configuration 145 Remote Control 1...

Page 12: ...xii ...

Page 13: ...1 System tour ...

Page 14: ...ated BMC management feature The AT350 F1 targets small and medium businesses that require server solution combined with performance reliability and expandability AT350 F1 is a flexible and high reliability tower server that satisfies growing businesses and customers needs System features and support Supports up to eight 3 5 inch or sixteen 2 5 inch SAS SATA hard disk drives Six USB ports four on t...

Page 15: ...3 External and internal structure Front panel With 3 5 inch HDD bays ...

Page 16: ...2 5 inch or 3 5 inch hard disk drives 2 5 25 inch drive bays Drive bays for 5 25 inch devices i e ODD tape drives etc 3 Optical drive Disk drive for reading CD VCD and DVD contents 4 Power button Press to turn the server on off or to put it in standby mode 5 Power indicator Indicates the system power status ...

Page 17: ...ctivity indicator Indicates the system network 2 connection status 10 System ID switch indicator Indicates if the system ID button is pressed or activated through IPMI 11 USB 2 0 ports Connect to USB devices 12 Bezel door Unlock and open the bezel door to power on the server and access the server s hard drives and USB ports 13 Security keylock Secures the bezel door to protect the server unit from...

Page 18: ...cator Amber Blink HDD access N A Off No access and No HDD fault System status Red On CPU overheat Red Fast blink once per second Fan failure Red Slow blink once every 4 seconds Power failure N A Off Normal LAN activity indicators LAN1 LAN2 Green On LAN link No access Green Blink LAN access N A Off Disconnect Idle System ID indicator N A Off Normal Blue On System ID button pressed Blue Blinking IPM...

Page 19: ...er supply module Provides power to the system 2 Server management port 10 100 Reserved for remote management of server 3 PS 2 mouse port Connects to a PS 2 mouse 4 PS 2 keyboard port Connects to a PS 2 keyboard 5 USB 2 0 ports Connect to USB devices ...

Page 20: ...in a server group when rack mounted for purpose of identification during servicing or maintenance procedures 10 PCI slot covers Protect the vacant expansion slots 11 System fans Regulate the system airflow LED indicator LED color LED state Status RJ45 LED left N A Off No connection or 10 Mbps Green On 100 Mbps Amber On 1000 Mbps RJ45 LED right Yellow On Active connection Yellow Blinking Transmit R...

Page 21: ...9 Internal components No Component 1 Power supply 2 Heat sink fan HSF assemblies 3 Sliders for the 5 25 devices 4 HDD carriers 5 DIMM modules 6 Mainboard 7 PCI slot lock 8 System fans ...

Page 22: ... Layout No Code Description 1 P1 DIMM 3A P1 DIMM 3B P1 DIMM 3C P1 DIMM 2A P1 DIMM 2B P1 DIMM 2C P1 DIMM 1A P1 DIMM 1B P1 DIMM 1C DDR3 DIMM slots for processor 1 2 JI2C1 Power supply SMBbus I2C header 3 FAN7 CPU2 CPU2 fan header ...

Page 23: ...2C P2 DIMM 1A P2 DIMM 1B P2 DIMM 1C DDR3 DIMM slots for processor 2 12 Intel IOH36 Chip 13 FAN3 System fan header 14 Bios Chip Bios ROM 15 16 T SGPIO 1 2 Serial_Link General Purpose I O Headers 17 I SATA0 Intel SB SATA connector 0 18 USB 4 5 Front panel accessible USB connections 19 USB 6 7 Front panel accessible USB connections 20 I SATA1 Intel SB SATA connector 1 21 FAN4 System fan header 22 I S...

Page 24: ...ug only 32 IPMB IPMB header for an IPMI card 33 JWD Watch Dog jumper 34 JBAT1 Onboard battery holder 35 Slot3 PCI E x8 slot x4 signal 36 Slot2 PCI E x8 slot x4 signal 37 Slot0 Flex IO slot 38 JPL1 GLAN ports enable disable jumper 39 JWOR1 Wake On Ring header 40 BMC CTRL BMC controller 41 JPG1 VGA enable disable jumper 42 JPB BMC enable disable jumper 43 Slot4 PCI E x16 slot x8 signal 44 Slot5 PCI ...

Page 25: ...cessor 1 socket 50 LAN2 LAN2 port 51 LAN1 LAN1 port 52 COM1 VGA Serial port top VGA port bottom 53 USB2 3 Rear panel USB ports 54 USB0 1 Rear panel USB ports 55 KB MS PS 2 keyboard port PS 2 mouse port 56 FAN6 System fan header 57 FAN5 System fan header No Code Description ...

Page 26: ...P5 ME Recovery Open Normal 3 JWD Watch Dog 1 2 Close Reset default setting 2 3 Close NMI Open Disabled 4 JBT1 Clear CMOS To clear CMOS use a metal object such as a small screwdriver to touch both pads at the same time to short the connection 5 JPG1 Enable VGA 1 2 Close Enabled default setting 2 3 Close Disabled ...

Page 27: ...e Normal default setting 7 JPL1 Enable GLAN ports 1 2 Close Enabled default setting 2 3 Close Disabled 8 JI2 C1 JI2 C2 System Management Bus I2C to PCI and PCI Express slots Close Enabled Open Disabled default setting No Code Jumper Default Setting ...

Page 28: ... System tour 16 Mainboard LEDs No LED Description State Status 1 LE1 Standby power LED Green On Power on 2 LEM1 BMC heartbeat LED Green blinking BMC normal 3 LE2 System ID switch LED Blue Unit identified ...

Page 29: ...2 System setup ...

Page 30: ...wer outlet Clean and dust free Stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio and TV transmitters etc Checking the package contents Check the following items from the package AT350 F1 system AT350 F1 accessory box If any of the above items is damaged or missing conta...

Page 31: ...19 Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system Front connections ...

Page 32: ...tion on how to configure the network setup Caution Do not route the power cord where it will be walked on or pinched by items placed against it The server is designed to be electrically grounded earthed To ensure proper operation plug the power cord into a properly grounded AC outlet only ...

Page 33: ...ies of power on self test POST messages appears The POST messages indicate if the system is running well or not Note If the system does not turn on or boot after pressing the power button go to the next section for the possible causes of the boot failure Aside from the POST messages you can determine if the system is in good condition by checking if the following occurred The power status indicato...

Page 34: ...e power outlet and to the power cord socket No power comes from the grounded power outlet Have an electrician check your power outlet Loose or improperly connected internal power cables Check the internal cable connections If you are not confident to perform this step ask a qualified technician to assist you Warning Make sure all power cords are disconnected from the electrical outlet before perfo...

Page 35: ...void smudges or fingerprints 4 Gently press the disc down to make sure that it is properly inserted Caution While pressing the disc be careful not to bend the disc tray Make sure that the disc is properly inserted before closing the disc tray Improper insertion may damage both the disc and the CD ROM drive 5 Press the drive Stop Eject button again to close the disc tray 6 On the Acer Smart Setup w...

Page 36: ... related user documentation To turn off the system via software 1 Press Ctrl Alt Delete on the attached keyboard or click Start on the Windows taskbar 2 Select Shut Down 3 Select Shut Down from the drop down menu then click OK To turn off the system via hardware If you cannot shut down the server via software press the power button for at least four seconds Quickly pressing the button may put the ...

Page 37: ...3 System upgrades ...

Page 38: ... laid with the assembly side down Wear a wrist grounding strap and attach it to a metal part of the server before handling components If a wrist strap is not available maintain contact with the server throughout any procedure requiring ESD protection Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Pre installation instructions Perform the ...

Page 39: ...t installation instructions Perform the steps below after installing a server component 1 See to it that all components are installed according to the described step by step instructions 2 Reinstall any expansion board s peripheral s bracket s and system cable s that have previously been removed 3 Reinstall the side panel 4 Reconnect the power peripheral and telecommunication cables 5 Turn on the ...

Page 40: ...ou can install upgrade components The left side panel is removable to allow access to the server s internal components Refer to the following sections for instructions Removing and installing the side panel Removing the side panel 1 Observe the ESD precautions described on page 26 2 Observe the pre installation instructions described on page 26 3 Remove the two screws 1 on the rear edge of the sid...

Page 41: ...he server 3 Installing the side panel 1 Observe the pre installation instructions described on page 26 2 Position the side panel so that the tabs on the cover align with the slots on the server then slide the side panel toward the front of the server until you hear a click sound 3 Replace the two screws ...

Page 42: ...nal hard disk drives in the second hard disk drive bay you need to purchase the optional bay and SAS RAID controller Note Maximum HDD support is SKU dependent Accessing the drive bays Since SATA SAS drives have hot plug capability you do not need to access the inside of the chassis or power down the system to install or replace SATA SAS drives Access the HDD bay door as follows 1 Unlock the drive ...

Page 43: ...ain proper airflow Hard disk drive configuration guidelines Observe these guidelines when replacing or installing a hard disk drive Use only qualified SAS or SATA HDDs To purchase a SAS or SATA HDD contact your local representative Install hard disk drives in the special drive carriers that fit in the hard drive bays Before removing an HDD make sure to back up all important system files Check HDD ...

Page 44: ...ne which drive has failed by checking the hot plug HDD status indicators 3 5 inch HDD 2 5 inch HDD Description Green Red Onboard SATA or RAID card without SGPIO support HDD present On Off HDD access Blink Off RAID card with SGPIO support HDD present no access SAS On SATA Off HDD access Blink HDD failure On HDD removal Off Off HDD insertion and rebuilding Blink 1 Hz HDD locate Blink 4 Hz ...

Page 45: ... to remove the old drive proceed to the instructions below 1 Observe the ESD precautions described on page 26 2 Observe the pre installation instructions described on page 26 3 If necessary unlock 1 the bezel door then pull it open 2 System with 3 5 inch HDD System with 2 5 inch HDD ...

Page 46: ...rades 34 4 Remove the hard disk drive with carrier 1 Unlock the HDD carrier latch 2 Slide the HDD carrier latch to release the lever 3 Pull the lever and slide the carrier from the server 3 5 inch HDD with carrier ...

Page 47: ...rier 5 If you have no plans of installing a new HDD to the server you must reinstall the blank HDD carrier or HDD cover to maintain proper airflow 6 Close the bezel door 7 Observe the post installation instructions on page 27 ...

Page 48: ... the ESD precautions described on page 26 2 If necessary unlock the bezel door then pull it open 3 Remove the hard disk drive cover Pull the HDD cover straight out of the drive bay 4 Install the hard disk drive with carrier System with 3 5 inch HDD System with 2 5 inch HDD ...

Page 49: ... carrier in the empty bay until it locks into place 2 Close the HDD carrier lever 3 Lock the HDD carrier 3 5 inch HDD with carrier 2 5 inch HDD with carrier 5 Close the bezel door 6 Observe the post installation instructions on page 27 ...

Page 50: ...ou first need to remove the hard disk drive cover from the hard drive bay 1 Observe the ESD precautions described on page 26 2 Observe the pre installation instructions described on page 26 3 Remove the side panel described on page 28 4 Unlock the bezel door then pull it open 5 Pull the HDD cover straight out of the drive bay 3 5 inch HDD bays ...

Page 51: ...39 2 5 inch HDD bays 6 Install the optional hard disk drive bay cage by pushing it until it locks into place 3 5 inch HDD bays ...

Page 52: ...he optional hard disk drive bay refer to the procedures in Installing a hard disk drive with carrier on page 36 8 Plug the power and data cables of the carrier hard drives 9 Re install the side panel and close the bezel door 10 Observe the post installation instructions on page 27 ...

Page 53: ... You can choose to replace these default drives or you can install a new storage device on the second device bay Please ensure all installed devices support the SATA interface Installing an optional 5 25 inch storage device 1 Perform the pre installation instructions described on page 26 2 Remove the side panel described on page 28 3 Pull the locking tab 1 to release the empty 5 25 inch drive cage...

Page 54: ... inch drive cage Detach the metal brackets 2 6 Align the metal brackets with the new storage device and make sure the arrow 1 is pointing to the front Align the notches on the brackets with the holes 2 on the device 7 Use four screws to secure the metal brackets to the new 5 25 inch storage device ...

Page 55: ...rive is properly inserted if you hear a click and the locking tab locks into place 9 Connect the power 2 and SATA cables 3 to their connectors on the main board 10 Re install the side panel and close the bezel door 11 Observe the post installation instructions described on page 27 ...

Page 56: ...ribed on page 28 3 Disconnect the SATA 2 and power 1 cables connected to the storage device Pull out the tab 3 and pull out the device from the drive bay 4 4 If you intend to install a new storage device refer to the previous section 5 Re install the side panel and close the bezel door 6 Observe the post installation instructions described on page 27 ...

Page 57: ...atsink fan assembly When receiving a mainboard without a processor pre installed make sure that the plastic CPU socket cap is in place and none of the socket pins is bent otherwise contact your retailer immediately Removing and installing the heatsink fan assembly Removing the heatsink fan assembly Warning We do not recommend that the processor or the heatsink assembly be removed However if you do...

Page 58: ...3 System upgrades 46 4 Disconnect the heatsink fan cable 1 from its mainboard connector and lift the heatsink fan 2 ...

Page 59: ...y turning it counter clockwise 1 6 Lift the heatsink 2 away from the processor 7 Lay down the heatsink in an upright position with the thermal patch facing upward Do not let the thermal patch touch the work surface 8 Observe the post installation instructions described on page 27 ...

Page 60: ... described on page 26 2 Remove the side panel described on page 28 3 Lay the server on its side components showing 4 Do not apply any thermal grease to the heatsink or the processor die the required amount has already been applied 5 Place the heatsink on top of the processor 1 so that the four mounting holes are aligned with those on the preinstalled heatsink retention mechanism 6 Use a screwdrive...

Page 61: ...onnect the heatsink fan cable 2 to its connector on the mainboard Note When inserting the heatsink fan make sure the air flow arrow on the fan is pointing up 8 Observe the post installation instructions described on page 27 Air Flow Arrow ...

Page 62: ...andle the processor and the heatsink fan assembly carefully Damage to either may prevent the system from functioning properly Replacing the processor Warning The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Perform the pre installation instructions described on page 26 2 Remove the side panel described on page 28 3 Lay the server on its side compone...

Page 63: ...ocket 4 Store the old processor inside an anti static bag 6 Remove the new processor from its protective packaging 7 Install the new processor 1 Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor The pins are ...

Page 64: ...etention tab 8 Apply the thermal interface material a Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate b Apply a thin layer of thermal interface material before installing the HSF Make sure that only a very thin layer is applied so that both contact surfaces are still visible 9 Install the heatsink fan assembly see Installing...

Page 65: ...ver only supports two DIMMs per channel or a maximum of 12 DIMMs In each channel the slot farthest from the CPU is slot A 1A 2A and 3A in blue while the nearest one is slot C 1C 2C and 3C in black Independent mode For all memory modes slot A in each channel should be populated first and then slot B If slot A is empty then slots B and C cannot be used For a single processor server configuration ins...

Page 66: ...nd density should be populated from slot A Memory population for independent mode Single processor configuration Notes 1 Place DIMMs in X location 2 DIMM population must correspond to the above tables 3 DIMM modules support 1 GB 2 GB and 4 GB DIMMs 4 DIMM modules support 8 GB and 16 GB DIMMs support depends on availability 5 Do not mix UDIMMs with RDIMMs 6 Use single rank and dual rank RDIMMs only...

Page 67: ...support 8 GB and 16 GB DIMMs support depends on availability 5 Do not mix UDIMMs with RDIMMs 6 3 DIMM per channel configuration is only available for single dual rank RDIMM CPU 1 CPU 2 Config 1C 1B 1A 2C 2B 2A 3C 3B 3A 1C 1B 1A 2C 2B 2A 3C 3B 3A A X X B X X X C X X X X D X X X X X X E X X X X X X X X F X X X X X X X X X G X X X X X X X X X X X X H X X X X X X X X X X X X X X X X X X ...

Page 68: ...ver it is not necessary for slot A to have the same memory module as slot B or C within a channel The same rule applies to the processor 2 Memory population for mirroring mode Single processor configuration Notes 1 Place DIMMs in X location 2 DIMM population must correspond to the above tables 3 DIMM modules support 1 GB 2 GB and 4 GB DIMMs 4 DIMM modules support 8 GB and 16 GB DIMMs support depen...

Page 69: ...or on any channel is detectable by ECC Lockstep Channel mode is the only RAS mode that supports x8 SDDC Channel 3 has no function and cannot be populated in this mode Follow the population rules described in independent mode DIMM modules installed in channels 1 and 2 must be identical 1A and 2A should be the same type size and manufacturer 1B and 2B memory should be the same type size and manufact...

Page 70: ...the above tables 3 DIMM modules support 1 GB 2 GB and 4 GB DIMMs 4 DIMM modules support 8 GB and 16 GB DIMMs support depends on availability 5 Do not mix UDIMMs with RDIMMs 6 3 DIMM per channel configuration is only available for single dual rank RDIMM Channel 1 DIMM slots Channel 2 DIMM slots Channel 3 DIMM slots Notes Configuration 1C 1B 1A 2C 2B 2A 3C 3B 3A A X X NA NA NA B X X X X NA NA NA C X...

Page 71: ...Ms 1A 2A and 3A should be the same type size and manufacturer likewise for 1B 2B and 3B The same rule applies to processor 2 Intel Xeon Processor 5500 Series CPUs do NOT support the memory sparing mode Memory population for sparing mode Single processor configuration Notes 1 Place DIMMs in X location 2 DIMM population must correspond to the above tables 3 DIMM modules support 1 GB 2 GB and 4 GB DI...

Page 72: ...M modules support 8 GB and 16 GB DIMMs support depends on availability 5 Do not mix UDIMMs with RDIMMs 6 3 DIMM per channel configuration is only available for single dual rank RDIMM CPU 1 CPU 2 Config 1C 1B 1A 2C 2B 2A 3C 3B 3A 1C 1B 1A 2C 2B 2A 3C 3B 3A A X X X B X X X X X X C X X X X X X X X X D X X X X X X X X X X X X E X X X X X X X X X X X X X X X F X X X X X X X X X X X X X X X X X X ...

Page 73: ...ized by 1Gb or 2Gb DRAM chips Intel Xeon 5600 series processor supports DIMM organized by 1Gb 2Gb or 4Gb DRAM chips Rank 1R Single Rank 2R Dual Rank 4R Quad Rank Note If quad rank DIMM is used a maximum of only two DIMMs per channel can be supported Bit Organization This platform supports x4 and x8 Note It is not recommended to mix DIMMs with different ranks in one system Speed PC3 6400 DDR3 800 P...

Page 74: ...mory module a Align then insert the DIMM into the socket 1 b Push the DIMM to the socket until the retaining clips snap inward 2 Note The DIMM slot is slotted to ensure proper installation If you insert a DIMM but it does not fit easily into the socket you may have inserted it incorrectly Reverse the orientation of the DIMM and insert it again 6 Observe the post installation instructions described...

Page 75: ...teps 1 through 3 of the previous section 2 Remove the memory module a Press the holding clips on both sides of the slot outward to release the DIMM 1 b Gently pull the DIMM upward to remove it from the slot 2 3 If you intend to install a new DIMM refer to the previous section otherwise observe the post installation instructions described on page 27 ...

Page 76: ... 2 0 x8 slot 0 Flex IO Installing a SAS card 1 Observe the pre installation instructions on page 26 2 Remove the side panel described on page 28 3 If necessary remove any cables that prevent access to the PCI slot 4 Locate an empty expansion slot that is compatible with the specification of the card you intend to install 5 Unclip the restraining latch 1 and open in the direction 2 shown below 6 Re...

Page 77: ...ure the slot cover must be reinstalled to maintain proper system cooling Remove the expansion card from its protective packaging handling it by the edges 8 Insert the card in the selected slot 5 making sure that the card is properly seated 9 Insert the screw holding the card in place 6 ...

Page 78: ...nnect the appropriate cables to the card 12 Observe the post installation instructions described on page 27 When you turn on the system the BIOS setup automatically detects and assigns resources to the new device applicable only to Plug and Play expansion cards ...

Page 79: ...4 System BIOS ...

Page 80: ...un Setup message to make changes to the BIOS setup Note If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance BIOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configurat...

Page 81: ...rt the server The Setup Main menu will be displayed showing the menu bar Use the left and right arrow keys to move between selections on the menu bar BIOS setup primary menus The tabs on the Setup menu bar correspond to the seven primary BIOS Setup menus namely Main Advanced Power Security Server Management Boot Exit In the descriptive table following each of the menu screenshots settings in boldf...

Page 82: ...the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu Note Grayed out fields are not user configurable Enter key Display a submenu screen Note Availability of submenu screen is indicated by a Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu...

Page 83: ...up Utility was created Processor CPU Type Speed Physical Count Logical Count Displays the type of CPU detected by the BIOS Displays the speed of the CPU detected by the BIOS Displays the number of processors detected by the BIOS Displays the number of CPU cores detected by the BIOS System Memory Size Displays the amount of memory detected by the BIOS ...

Page 84: ...ect Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages Enabled Disabled System Date Sets the date following the weekday month day year format System Time Sets the system time following the hour minute second format Parameter Description Option ...

Page 85: ...73 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen ...

Page 86: ... by the CPU If set to Enabled the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache to improve CPU performance Enabled Disabled Adjacent Cache Line Prefetch Available when supported by the CPU The CPU prefetches the cache line for 64 bytes if this feature is set to Disabled The CPU will prefetch both cache lines for 128 bytes as comprised if th...

Page 87: ...illegal codes to overwhelm the processor or damage the system during an attack Enabled Disabled Simultaneous Multi Threading Available when supported by the CPU Set to Enabled to use the Simultaneous Multi Threading Technology which will result in increased CPU performance Enabled Disabled Active Processor Cores Set to Enabled to use a processor s Second Core and above Please refer to Intel s web ...

Page 88: ...ckage limit setting If set to Auto the AMI BIOS will automatically set the limit on the C State package register Auto C1 C3 C6 and C7 C1 Auto Demotion When this feature is enabled the CPU will conditionally demote C3 C6 or C7 requests to C1 based on un core auto demote information Enabled Disabled C3 Auto Demotion When this feature is enabled the CPU will conditionally demote C6 or C7 requests to ...

Page 89: ... Enhanced Configure SATA 1 as This feature allows the user to select the drive type for SATA 1 IDE RAID AHCI ICH RAID CodeBase Available when the option RAID is selected Select Intel to enable Intel s SATA RAID fi rmware to confi gure Intel s SATA RAID settings Select Adaptec to enable Adaptec s SATA RAID firmware to configure Adaptec s SATA RAID settings Intel Adaptec SATA 2 Configuration Availab...

Page 90: ...nstall an ATA 133 IDE controller card that supports 48 bit LBA mode Auto Disabled Block Multi Sector Transfer Block Mode boosts the performance of the IDE drive by increasing the amount of data transferred Only 512 bytes of data can be transferred per interrupt if Block Mode is not used Block Mode allows transfers of up to 64 KB per interrupt Select Disabled to allow data to be transferred from an...

Page 91: ...ed Select 0 to allow the AMI BIOS to use PIO mode 0 It has a data transfer rate of 3 3 MB s Select 1 to allow the AMI BIOS to use PIO mode 1 It has a data transfer rate of 5 2 MB s Select 2 to allow the AMI BIOS to use PIO mode 2 It has a data transfer rate of 8 3 MB s Select 3 to allow the AMI BIOS to use PIO mode 3 It has a data transfer rate of 11 1 MB s Select 4 to allow the AMI BIOS to use PI...

Page 92: ...3 MB s Select MWDMA2 to allow the BIOS to use Multi Word DMA mode 2 It has a data transfer rate of 16 6 MB s Select UDMA0 to allow the BIOS to use Ultra DMA mode 0 It has a data transfer rate of 16 6 MB s It has the same transfer rate as PIO mode 4 and Multi Word DMA mode 2 Select UDMA1 to allow the BIOS to use Ultra DMA mode 1 It has a data transfer rate of 25 MB s Select UDMA2 to allow the BIOS ...

Page 93: ...sec 5 10 15 20 25 30 35 Parameter Description Options Serial Port 1 Address This feature allows the user to specify the base I O port address and the Interrupt Request address for Serial Port 1 or Serial Port 2 Select Disabled to prevent the serial port from accessing system resources When this option is set to Disabled the serial port will become physically unavailable Select 3F8 IRQ4 to allow th...

Page 94: ...led on the motherboard Enabled Disabled Auto USB 2 0 Controller This item indicates if the onboard USB 2 0 controller is activated Enabled Disabled USB 2 0 Controller Mode This setting allows you to select USB 2 0 Controller mode Hi Speed 480 Mbps Full Speed 12 Mbps Parameter Description Options USB Mass Storage Reset Delay This setting allows you to decide how long the system should wait in an at...

Page 95: ...d Select Enabled to enable Single Root I O Virtualization SR IOV support which works in conjunction with the Intel Virtualization Technology to allow multiple operating systems to run simultaneously within a single computer via natively shared PCI Express devices in order to enhance network connectivity and performance Enabled Disabled PCI U Slot0 Option ROM PCI E Slot2 Option ROM PCI E Slot6 Opti...

Page 96: ...oot device Onboard VGA Add on VGA Parameter Description Options QPI Links Speed This feature selects QPI s data transfer speed Slow mode Full Speed QPI Frequency Available if QPI Links Speed is set to Full Speed This feature is used to select the desired QPI frequency Auto 4 800 GT 5 866GT 6 400 GT QPI L0s and L1 Select Enabled to lower the QPI power state L0s and L1 are automatically selected by ...

Page 97: ...hich the processor writes corrected data back into the memory block from where it was read by the processor Enabled Disabled Patrol Scrubbing This is a memory error correction scheme that works in the background looking for and correcting resident errors Enabled Disabled Parameter Description Options Intel I OAT The Intel I OAT I O Acceleration Technology significantly reduces CPU overhead by leve...

Page 98: ...r Direct I O VT d by reporting the I O device assignments to the VMM Virtual Working Memory through the DMAR ACPI Tables This feature offers fully protected I O resource sharing across Intel platforms providing greater reliability security and availability in networking and data sharing Enabled Disabled Active State Power Management Select Enabled to use the power management for signal transaction...

Page 99: ...lable when Closed Loop is enabled Temperature Hysteresis is the temperature lag in degrees Celsius after the predefi ned DIMM temperature threshold is reached before Closed Loop Throttling begins Disabled 1 5oC 3 0o C 6 0o C Guardband Temperature Available when Closed Loop is enabled This is the temperature that applies to the DIMM temperature threshold Each step is in 0 5oC increments The default...

Page 100: ...re increases the fan speed will also increase for effective system cooling Select Full Speed FS to allow the onboard fans to run at full speed for maximum cooling The FS setting is recommended for special system confi guration or debugging Select Performance PF for better system cooling The PF setting is recommended for high power consuming and high density systems Select Balanced BL for the onboa...

Page 101: ...pointer list Enabled Disabled APIC ACPI SCI IRQ When this item is set to Enabled APIC ACPI SCI IRQ is supported by the system Enabled Disabled Headless Mode Available when ACPI Aware OS is set to Yes When this feature is set to Enabled a system will function without a keyboard monitor or mouse attached Enabled Disabled NUMA Support Select Enabled to use the feature of Non Uniform Memory Access to ...

Page 102: ...itecture WHEA support which will provide a common infrastructure for the system to handle hardware errors on Windows platforms in order to reduce system crashes due to hardware errors and to enhance system recovery and health monitoring Enabled Disabled Parameter Description Options ...

Page 103: ...s inactive for more than 5 minutes Enabled Disabled Power Button Function If this item is set to Instant_Off the system will power off immediately when the user presses the power button If this item is set to 4 Seconds Override the system will power off when the user presses the power button for 4 seconds or longer Instant_Off 4 Seconds Override ...

Page 104: ...ower outage Power On Power Off Last State Resume On RTC Alarm Use this feature to set an event using the Real Time Clock RTC to wake up the system at a specifi ed time If this item is set to Enabled the following items will display RTC Alarm Date Days Use this feature to set the date settings for the Real Time Clock RTC You can choose between 1 to 31 The default setting is Every day RTC Alarm Time...

Page 105: ...s been entered for the system Not Installed means a Supervisor password has not been used User Password This item indicates if a user password has been entered for the system Not Installed means that a user password has not been used Change Supervisor Password Select this item and press Enter to access the submenu Then enter a new password for the supervisor and press Enter to install a new superv...

Page 106: ...ty and network security The options are No and Yes Parameter Description Options User Access Level Available when a Supervisor Password is set Select Full Access to grant the user supervisor a full read and write access to the Setup Utility Select View Only to allow the user supervisor to access the Setup Utility without making changes to the fi elds Select Limited to allow the user supervisor to ...

Page 107: ...m is set to Yes the following items will display TPM Enabled Disabled Status No State This feature indicates if TPM support is enabled or disabled TPM Owner Status No State This feature displays the TPM Owner status ...

Page 108: ...rmation System Product Name System Serial Number Base Board Product Name Base Board Serial Name UUID NIC1 Mac Address NIC2 Mac Address IPMI Firmware Revision FRU Version Parameter Description Options IPMI LAN Selection Select dedicated LAN or onboard LAN for server management Dedicated Onboard Failover ...

Page 109: ...r term basis than that assigned by the DHCP mentioned in the other option DHCP Static IP Address The BIOS will automatically enter the IP address of this machine however it may be overridden This should be in decimal and in dotted quad form The value of each three digit number separated by dots should not exceed 255 Subnet Mask This item displays the current subnet mask setting for your IPMI conne...

Page 110: ...Redirection 115200 8 n 1 57600 8 n 1 38400 8 n 1 9200 8 n 1 9600 8 n 1 Flow Control This feature allows the user to set the flow control for Console Redirection None Hardware Software Redirection After BIOS POST Select Disabled to turn off Console Redirection after Power On Self Test POST Select Always to keep Console Redirection active all the time after POST Note This setting may not be supporte...

Page 111: ...formation No Delay Delay 1 Sec Delay 2 Sec Delay 4 Sec Parameter Description Options View Event Log Use this option to view the System Event Log Mark All Events as Read This option marks all events as read OK Cancel Clear Event Log This option clears the Event Log memory of all messages OK Cancel Parameter Description Options ...

Page 112: ... reduce the time needed for system boot Enabled Disabled AddOn ROM Display Mode This feature allows the user to set the display mode for the Option ROM Force BIOS Keep Current Bootup Num Lock This feature allows the user to set the Power on state for the Numlock key On Off Wait For F1 If Error Select Enabled to force the system to wait until the F1 key is pressed if an error occurs Enabled Disable...

Page 113: ...equence from all available removable drives e g 1st Drive 2nd Drive 3rd Drive etc CD DVD Drives This feature allows the user to specify the boot sequence from all available CD DVD drives Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function When this item is set to Enabled the ROM BIOS of the host adaptors will capture Interrupt 19 at bootup and allow the ...

Page 114: ...er to specify the boot sequence from all available network drives Retry Boot Devices Select Enabled to enable Retry Boot Devices support to allow the system to attempt to boot from a specific boot device after a boot failure The options are Enabled and Disabled ...

Page 115: ... Setup Utility and reboot the computer for the new system configuration parameters to take effect Ok Cancel Discard Changes and Exit Select this option and press Enter to quit the BIOS Setup without making any permanent changes to the system confi guration and reboot the computer Ok Cancel Discard Changes Select this option and press Enter to discard all changes and return to the AMI BIOS Utility ...

Page 116: ...lts to the BIOS Settings The Optimal settings are designed for maximum system performance but may not work best for all computer applications Ok Cancel Load Fail Safe Defaults To set this feature select Load Fail Safe Defaults from the Exit menu and press Enter The Fail Safe settings are designed for maximum system stability but not for maximum performance Ok Cancel Parameter Description Options ...

Page 117: ...5 System troubleshooting ...

Page 118: ...system using one of the methods below Perform Purpose To do this Soft boot reset To clear the system memory and reload the operating system Press Ctrl Alt Del Cold boot reset To clear the system memory restart POST and reload the operating system This will halt power to all peripherals Turn the system off and then on again ...

Page 119: ...tial system startup are usually caused by an incorrect installation or configuration Hardware failure is a less possible cause If the problem you are experiencing is with a specific application see the There is problem with the software program section on page 113 ...

Page 120: ...operly formatted and configured Are the BIOS configuration settings in the BIOS Setup Utility correct Is the operating system properly loaded Refer to the operating system documentation Are all hardware components compliant with the tested components lists Are all internal cables correctly connected and secured Is the processor properly seated in its mainboard socket Are all standoffs in the prope...

Page 121: ...itor 3 Make sure the system power cord is plugged into a properly grounded AC outlet and in the power supply module cord socket 4 Make sure the display monitor and keyboard are correctly connected to the system 5 Turn on the display monitor 6 Set the display brightness and contrast controls to at least two thirds of their maximum range Refer the documentation that came with your display monitor 7 ...

Page 122: ...cators for the hard drive s DVD ROM drive and any other 5 25 device you may have installed If any of these indicators fail to light up refer to related problems listed in the Specific problems and corrective actions section Confirming loading of the operating system Once the system boots up the operating system prompt appears on the screen The prompt varies according to the operating system If the...

Page 123: ...essful install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem Make sure that you have properly installed system compliant memory modules and that they are populated according to the system guidelines Make sure that you have installed system compliant processors and that they are populated according to the system guidelines HDD...

Page 124: ...ke sure you are using the correct type of disc Make sure the disc is properly seated in the drive Make sure the disc is unscratched Make sure the drive s cables are properly connected Newly installed memory modules are not detected Do the following Make sure the memory modules specifications comply with the system requirements Make sure the memory modules have been populated according to the syste...

Page 125: ...th the copy you are using If the other version runs correctly on the system contact your vendor about the defective software No characters appear on the display monitor Check the following Is the keyboard functioning Test it by turning the Num Lock function on and off to check if the Num Lock indicator lights up Is the display monitor plugged in and turned on If you are using a switch box is it sw...

Page 126: ...r works using the onboard video controller 2 Verify that the add in video controller card is fully seated in its slot 3 Reboot the system for the changes to take effect 4 If there are still no characters on the screen after you reboot the system reboot it again Take note of the beep codes emitted during POST This information may be required if you seek technical assistance If POST does not emit an...

Page 127: ...Appendix A Server management tools ...

Page 128: ...this utility please refer to the Acer Smart Server Manager User Guide Acer Smart Setup Allows you to install your choice of operating system for the server clone system to set up multiple identical servers set up BMC and configure RAID for the system hard drives For detailed instructions on this utility please refer to the Acer Smart Setup Help file Acer Smart Console Remotely manage the server vi...

Page 129: ... Intel of ICH Raid CodeBase option 6 Press F10 and select Ok to save the setting and close the Setup Utility Entering onboard SATA RAID Configuration Utility To start Intel onboard SATA RAID Configuration Utility press CTRL I when you see the RAID BIOS during POST After POST finished the Intel R Matrix Storage Manager option ROM will display on the screen Loading Factory Default Setting 1 In the C...

Page 130: ... Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver Please assign a hot spare driver with Intel onboard SATA RAID utility installed in operating system Adaptec Onboard SATA RAID Creation Configuring Adaptec onboard SATA RAID This section briefly shows how to create RAID volume with Adaptec onboard SATA RAID Enabling onboard SATA RAID 1 ...

Page 131: ... onboard SATA RAID volumes Creating a RAID 1 Volume 1 Select Array Configuration Utility option 2 Select Create Array 3 The Select drives to create Array is displayed 4 Select the desired hard drive disk and then press Ins to add it in the Selected Drives area 5 Press Enter to complete the selection 6 Select Array Type 7 Configure the array properties 8 Press Done when finish 9 Press Y when Do you...

Page 132: ...drive is now created you can press Esc to exit MegaRAID SAS 8204ELP Creation Configuring MegaRAID SAS 8204ELP This section briefly shows how to create RAID volume with MegaRAID SAS 8204ELP Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP press Ctrl M when you see the RAID BIOS during POST Loading factory default setting 1 Se...

Page 133: ...ter to use the default setting for the RAID volume 8 Press Enter to end the array configuration 9 Select YES to save the configuration and press any key to return to the Configuration menu 10 Press Esc to return to the Management Menu Initialing a RAID volume 1 Select Initialize from the Management menu All logical drives should be listed under Logical Drives 2 Press the space bar to select drives...

Page 134: ...gaRAID SAS 8708EM2 Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8708EM2 press Ctrl H when you see the RAID BIOS during POST After POST finished the Adapter Selection page will show on the screen Click on Start to launch the configuration menu Loading Factory Default Setting 1 In the Configuration menu select Adapter Properties T...

Page 135: ...AID Volume 1 After creating the logical volumes on all RAID volumes click on Accept and Yes to save the configuration 2 Click on Yes to initialize the new logical drives You will see all the logical drives listed 3 Click on Home to go back to the configuration menu Assigning a Hot Spare Drive 1 Select a free disk marked as UNCONF GOOD and listed under Physical Drives 2 Select Make Global Dedicated...

Page 136: ...2 Change the setting of Set Factory Defaults from No to Yes then click on submit 3 Press Ctrl Alt Del to reboot the server Creating and Initialing a RAID Volume 1 Launch the configuration menu 2 Select Configuration Wizard 3 Select Add Configuration default and click on Next 4 Select Custom Configuration default and click on Next 5 Press and hold the Ctrl key and select the drives that you want to...

Page 137: ... the configuration menu Assigning a Hot Spare Drive 1 Select a free disk marked as UNCONF GOOD and listed under Physical Drives 2 Select Make Global Dedicated HSP or Make Dedicated HSP and click on Go 3 Click on Home to go back to the configuration menu You will see the disk marked as Hotspare in pink and listed under Physical Drives 4 Now you can reboot the system and install the operating system...

Page 138: ...Appendix A Server management tools 126 ...

Page 139: ...Appendix B Rack mount configuration ...

Page 140: ...ing an AC power disconnect for the entire rack unit This main disconnect must be readily accessible and it must be labeled as controlling power to the entire unit not just to the system s Earth ground the rack installation To avoid the potential for an electrical shock hazard the rack assembly itself must be suitably earth grounded according to your local regional electrical codes This typically w...

Page 141: ...n a rack to avoid any accidents Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload The system name plate rating should be used when addressing concerns about circuit overload ...

Page 142: ... configuration 130 System rack installation The server should be mounted into a rack A tool less rack rail kit is available for installing system to a rack cabinet The figure below shows the server in a rack mount position ...

Page 143: ...o the center of the next pair is equivalent to 1U Note The unit of measurement used in this guide is U 1U 1 75 inches or 44 45 mm The total sum of the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack When installing components you must start your measurement from the center of the...

Page 144: ... of injuries make sure that two or more people help in installing the server 1 Confirm that the left and right inner rails have been correctly identified 2 Remove the footstands from the server 1 Remove the screw from each footstand 2 Push the footstands in the direction indicated and remove from the server ...

Page 145: ...holes on the rack handles with those on the server and use the screws from the rack mount kit to secure the rack handles to the server 2 Align the screw holes on the left and right front inner rails and use the screws from the rack mount kit to secure both rails to the server ...

Page 146: ... 1 Align the left and right mounting rails to the front rack post mounting holes Secure each mounting rail to the front rack post with one screw 2 Align the left and right mounting rails to the rear rack post mounting holes Secure each mounting rail to the rear rack post with two screws ...

Page 147: ...135 5 Extend the middle sliding piece of each mounting rail forward until you hear an audible click ...

Page 148: ...rack 1 Insert the inner rails attached to the server into the mounting rails 2 Push the server into the rack until you hear a click sound Caution To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack ...

Page 149: ...137 7 Secure the rack handles to the system rack For security purposes you can use screws to secure the rack handles to the front of the rack as illustrated below ...

Page 150: ...Appendix B Rack mount configuration 138 ...

Page 151: ...Appendix C Acer Smart Console ...

Page 152: ...he CD DVD ROM drive and floppy drive This feature enables remote installation of the operating system or applications Notification Via SNMP trap and email to inform a person or management software when system status changes Platform neutrality Acer Smart Console uses the standard HTTP protocols You can easily use a web browser to remotely manage servers running different operating systems Acer Sma...

Page 153: ...rname and password 2 Enter the root username and password in the login screen Username root Password superuser 3 Click Login The Acer Smart Console page appears Note The default username is root and the default password is superuser Both the username and password are case sensitive and should be entered in lower case each time Important Logging into the console allows you full administrative right...

Page 154: ... statuses that may be displayed on the console Normal The system is in good health and no alerts were detected on the sensors Warning At least one sensor has a warning alert Critical At least one sensor has a critical alert System Information The System Information menu includes options that allow you to view general system information and the system FRU field replaceable units Selecting the Syste...

Page 155: ... in a box displayed before each sensor category Green Indicates the system is in good health and no alerts were detected on the sensors Amber Indicates at least one sensor has a warning alert Red Indicates at least on sensor has a critical alert Threshold Click Show Thresholds to view the threshold parameters of each sensor It displays the Low Non Critical NC High Non Critical NC High Critical Thr...

Page 156: ...ick Refresh Event Log Provides a record of system events related to critical hardware components It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state When the log matches a pre defined alert the system will send out a notification automatically if pre configured ...

Page 157: ...RADIUS settings configure the mouse mode settings configure the network settings configure the Dynamic DNS configure the remote session settings configure the SMTP email server settings create an SSL certificate and manage users The Configuration menu has the following options Alerts Date and Time LDAP RADIUS Mouse mode Network Dynamic DNS Remote Session SMTP SSL Certificate Users ...

Page 158: ...il address or the destination server Send Test Alert Send a test alert to the designated email address Delete Remove pre set alert destination settings Setting up alerts You can set up notifications to be sent via SNMP trap or via email Setting up SNMP traps 1 On the Alerts page click Modify 2 Specify the event severity such as Critical or Warning 3 Enter the IP information 4 Click Save Setting up...

Page 159: ... and Time The Date and Time option allows you to set the BMC date and time LDAP if available The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list ...

Page 160: ...le LDAP Authentication 2 Enter the required information to access the LDAP server 3 Click Save RADIUS The RADIUS option allows you to configure the RADIUS option Configuring RADIUS 1 On the RADIUS Settings page check Enable RADIUS 2 Enter the required information to access the RADIUS server 3 Click Save ...

Page 161: ...ct a mouse mode from the Mouse Mode page Absolute Select this setting when using a Microsoft Windows operating system Relative Select this setting when using a Linux operating system 2 Click Save Network The Network option allows you to configure and change the management network parameters You can configure the network ...

Page 162: ...ocol or manually Configuring network settings 1 On the Network Settings page select whether to obtain an IP address automatically or configure the network settings manually 2 Click Save Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters ...

Page 163: ...ver 3 Click Save Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session Select the remote session then press Save Configuring Remote Session settings 1 On the Remote Session page select whether to enable KVM or Media Encryption 2 Select a Virtual Media Attach Mode 3 Click Save ...

Page 164: ...il Transfer Protocol mail server settings Configuring the SMTP settings 1 On the SMTP Setting page select a LAN channel number 2 Enter the IP address of the SMTP server 3 Enter the username and password 4 Enter the email address for sending email notifications 5 Enter the machine name 6 Click Save ...

Page 165: ... Upload The SSL Certificate option allows you to upload a SSL certificate manually Uploading an SSL certificate 1 On the SSL Upload page click Browse to locate the SSL certificate on your system 2 Click Upload ...

Page 166: ... Users can be configured to have certain access permissions such as administrator privilege operator privilege no access The BMC Baseboard Management Controller maintains a local database of remote access users and their privileges When the user logs in to the console BMC determines the user s privileges and executes commands according to the privilege level The table below lists the privilege lev...

Page 167: ...s to all BMC commands including configuration commands for disabling a communication channel Modifying a user account 1 On the Users page click Modify User 2 Enter the username 3 Enter the password 4 Re enter the password 5 Select a privilege level from the drop down menu 6 Click Modify Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and man...

Page 168: ... Console Redirection page click Launch Console The web browser downloads and automatically launches the remote console application The KVM Remote Console screen appears For more information about the KVM Remote Console application refer to KVM function description on page 161 Server Power Control The Server Power Control option allows you to perform a remote power on power off power cycle and rese...

Page 169: ...k Launch SOL Select the Baud rate from the pull down menu as your SOL transfer rate Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS Once you have selected the Baud rate and press Start to start the session You can also press Stop to stop the SOL connection ...

Page 170: ... disk option allows you to upload and share images via the BMC These images will then be emulated to the host server as USB applications Perform the floppy disk operation On the floppy disk page select an image file then click Upload to upload your image file to the server ...

Page 171: ...he BMC These images will then be emulated to the host server as USB applications Perform the CD ROM operation 1 On the CD ROM Setting page enter the share host server 2 Enter the path to the CD ROM image file 3 Enter the user name optional and password optional 4 Click Save ...

Page 172: ...ter Update Mode The Firmware Upload page appears 2 Click Browse to locate the firmware image file 3 Click Upload to upload the image file to the server Unite reset Unite reset allows you to reboot the BMC IPMI Controller IP reset IP reset allows you to reset the settings for virtual media keyboard and mouse on the host server Factory default Factory Default allows you to reset IPMI to the factory ...

Page 173: ... this item to select a virtual storage device for your console redirection USB Floppy Flash Devices Click this item to use a USB floppy device or a flash device for your console redirection CDROM ISO Click this item to use a CDROM or an ISO device for your console redirection Logical Drive Type Click this item to select a logical drive type from the pull down menu for your console redirection Imag...

Page 174: ... media recording playback Play Pause Click this item to continue with media recording playback or to stop media recording playback Macro This feature allows you to configure Macro settings for your console redirection Hold Right ALT Key This item performs the same function as you holding down the Right Alt key Hold Left ALT Key This item performs the same function as you holding down the Left Alt ...

Page 175: ...irection Set Hotkey Click this item to configure your hotkey settings for your console redirection The Hotkey Settings screen displays the following information Hotkeys Hotkeys Ctrl 1 to Ctrl 7 are displayed on the right side of the screen Actions Click a hotkey to show the action corresponding to this hotkey on the left of the screen Keyboard Monitor Click this item to enable keyboard monitor sup...

Page 176: ...p by you Input Mouse Settings Click Input to configure mouse settings including the following Enable Mouse Input Check this box to use your mouse as an input device for your console redirection Once mouse support is enabled select Absolute Mouse Mode if you use Windows select Relative Mouse for Linux Keyboard Settings Check this box to use the keyboard as an input device for your console redirecti...

Page 177: ...creen mode This feature allows you to set the video display to the full screen mode for your console redirection OSD UI style This feature allows you to configure the OSD UI style settings for console redirection The OSD UI Style Screen This screen provides shortcuts to the main features provided by the firmware for console redirection Click an OSD UI Style icon to change the settings Move OSD UI ...

Page 178: ...port and use the Macro settings features Video Recording Click this item to access the Video Recording submenu and to use video recording Video Playback Click this item for video playback Hotplug Keyboard Mouse Hotplug Keyboard Mouse Click the item enable keyboard mouse hotplug support for your console redirection User List This feature allows you to access the user list Session ID This item displ...

Page 179: ...167 Exit Yes At the prompt click Yes to exit from remote redirection No Click No to return to the current session ...

Page 180: ...Appendix C Acer Smart Console 168 ...

Page 181: ...1 Network Drives 102 Retry Boot Devices 102 Removable Drives 101 enter Setup 69 Exit Options 103 Main menu 71 navigation keys 70 PCI PnP Configuration 83 Power Configuration 91 Processor Configuration 74 Security Settings 93 Serial Port Configuration 81 Server Management 96 Console Redirection 98 Event Log Configuration 99 System Information 96 USB Configuration 82 USB Mass Storage Device Config u...

Page 182: ...ocessors 55 single processor 54 lockstep mode 58 dual processors 58 single processor 58 mirroring mode 56 dual processors 57 sparing mode 59 dual processors 60 single processor 59 mirroring mode 56 monitor port 8 O opening the server installing side panel 28 removing side panel 28 operating system configure 23 P PCI bus slots overview 64 POST turn on procedure 21 power boot up problems 22 troubles...

Page 183: ...llation requirements 18 turn on system 21 system upgrade 5 25 inch storage device 41 ESD precautions 26 expansion card 64 hard disk drive 30 installation precautions 26 memory 53 post installation instructions 27 pre installation instructions 26 processor 50 T thermal grease 52 troubleshooting confirming loading of OS 110 display problem 113 DVD ROM drive problems 112 hardware diagnostics 109 HDD ...

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