118
Playback is Choppy
If playback is choppy or jumps, perform the following:
1. Check that system resources are not running low:
Close
some
applications.
Reboot and try the operation again.
2. Check that the ODD controller transfer mode is set to
DMA.
3. Navigate
to
Start
Control Panel
System and Maintenance
System
Device Manager
.
4. Double
click
IDE ATA/ATAPI controllers
, then right click
ATA Device 0
.
5. Click
Properties
and select the
Advanced Settings
tab. Make sure the
Enable DMA
box
is checked and click
OK
.
6. Repeat for each ATA Device shown if applicable.
Drive Not Detected
If
Windows
®
cannot detect the drive, perform the following:
1. Start the computer and press
F2
to enter the
BIOS Utility
.
2. Verify that the drive is detected in the
ATAPI Model Name
field on the Information page.
NOTE
:
Verify that the entry is identical to one of the ODDs specified in Hardware Specifications
and Configurations.
Remove power and remove the cover to inspect the connections to the ODD. Refer to
Maintenance Flowchart
.
Check for broken connectors on the drive, motherboard, and cables.
Check for bent or broken pins on the drive, motherboard, and cable connections.
Try an alternate cable, if available. If the drive works with the new cable, the original
cable should be replaced.
3. Reseat the drive, making sure and all cables are connected correctly.
4. Replace the ODD. Refer to
Maintenance Flowchart
.
Drive Read Failure
If discs cannot be read when inserted in the drive, perform the following.
1. Remove and clean the failed disc.
2. Retry reading the CD or DVD.
Test the drive using other discs.
Play a DVD movie
Listen to a music CD
Summary of Contents for Aspire Z3620
Page 1: ...Aspire Z 620 ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 48: ...CHAPTER 2 System Utilities ...
Page 64: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 115: ...CHAPTER 4 Troubleshooting ...
Page 133: ...CHAPTER 5 Jumper and Connector Locaions ...
Page 141: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 142: ...132 Exploded Diagram 134 Main Assembly 134 FRU List 136 Screw List 137 ...
Page 144: ...134 Exploded Diagram Main Assembly Figure 6 1 Main Assembly Exploded Diagram ...
Page 146: ...136 FRU List ...
Page 147: ...137 Screw List ...
Page 148: ...CHAPTER 7 Test Compatible Components ...
Page 149: ...139 Microsoft Windows 7 Environment Test 140 ...
Page 150: ...140 Microsoft Windows 7 Environment Test ...
Page 151: ...CHAPTER 8 Online Support Information ...
Page 152: ...142 Introduction 143 ...