107
Troubleshooting
Introduction
This chapter contains information about troubleshooting common problems associated with
the computer.
General Information
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Table 4-1. Symptoms Table
Symptoms (Verified)
Common Problems
LCD Failure
Wireless Function Failure
Component Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
4. If the Issue is still not resolved, Refer to
Online Support Information
.
Summary of Contents for Aspire Z3620
Page 1: ...Aspire Z 620 ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 48: ...CHAPTER 2 System Utilities ...
Page 64: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 115: ...CHAPTER 4 Troubleshooting ...
Page 133: ...CHAPTER 5 Jumper and Connector Locaions ...
Page 141: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 142: ...132 Exploded Diagram 134 Main Assembly 134 FRU List 136 Screw List 137 ...
Page 144: ...134 Exploded Diagram Main Assembly Figure 6 1 Main Assembly Exploded Diagram ...
Page 146: ...136 FRU List ...
Page 147: ...137 Screw List ...
Page 148: ...CHAPTER 7 Test Compatible Components ...
Page 149: ...139 Microsoft Windows 7 Environment Test 140 ...
Page 150: ...140 Microsoft Windows 7 Environment Test ...
Page 151: ...CHAPTER 8 Online Support Information ...
Page 152: ...142 Introduction 143 ...