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Intermittent Problems
Intermittent system hang problems can be caused by variety of reasons that has nothing to do with
a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU
replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE
:
Verify that all attached devices are supported by the computer.
NOTE
:
Verify that the power supply being used at the time of the failure is operating correctly.
(Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing FRU is
found.
Summary of Contents for Aspire Z3620
Page 1: ...Aspire Z 620 ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 48: ...CHAPTER 2 System Utilities ...
Page 64: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 115: ...CHAPTER 4 Troubleshooting ...
Page 133: ...CHAPTER 5 Jumper and Connector Locaions ...
Page 141: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 142: ...132 Exploded Diagram 134 Main Assembly 134 FRU List 136 Screw List 137 ...
Page 144: ...134 Exploded Diagram Main Assembly Figure 6 1 Main Assembly Exploded Diagram ...
Page 146: ...136 FRU List ...
Page 147: ...137 Screw List ...
Page 148: ...CHAPTER 7 Test Compatible Components ...
Page 149: ...139 Microsoft Windows 7 Environment Test 140 ...
Page 150: ...140 Microsoft Windows 7 Environment Test ...
Page 151: ...CHAPTER 8 Online Support Information ...
Page 152: ...142 Introduction 143 ...