Dell Inspiron 20 Owner'S Manual Download

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Inspiron 20
Owner's Manual

Computer Model: Inspiron 20 Model 3048

Regulatory Model: W09B

Regulatory Type: W09B001

Summary of Contents for Inspiron 20

Page 1: ...Inspiron 20 Owner s Manual Computer Model Inspiron 20 Model 3048 Regulatory Model W09B Regulatory Type W09B001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...12 Technical Overview 13 Inside View of Your Computer 13 System Board Components 14 Removing the Stand Assembly 16 Procedure 16 Replacing the Stand Assembly 19 Procedure 19 Removing the Back Cover 20 Prerequisites 20 Procedure 20 Replacing the Back Cover 21 Procedure 21 Post requisites 21 Removing the Hard Drive 22 Prerequisites 22 Procedure 22 ...

Page 4: ...cedure 28 Post requisites 28 Removing the Memory Module s 29 Prerequisites 29 Procedure 30 Replacing the Memory Module s 32 Procedure 33 Post requisites 34 Removing the Control Buttons Board 35 Prerequisites 35 Procedure 35 Replacing the Control Buttons Board 37 Procedure 37 Post requisites 37 Removing the Converter Board 38 Prerequisites 38 Procedure 38 ...

Page 5: ... Board Shield 42 Procedure 42 Post requisites 42 Removing the Antenna 43 Prerequisites 43 Procedure 43 Replacing the Antenna 45 Procedure 45 Post requisites 45 Removing the VESA Mount Bracket 46 Prerequisites 46 Procedure 46 Replacing the VESA Mount Bracket 47 Procedure 47 Post requisites 47 Removing the Speaker Cover 48 Prerequisites 48 Procedure 48 ...

Page 6: ...52 Procedure 52 Post requisites 52 Removing the Power Adapter Port 53 Prerequisites 53 Procedure 53 Replacing the Power Adapter Port 55 Procedure 55 Post requisites 55 Removing the Wireless Card 56 Prerequisites 56 Procedure 56 Replacing the Wireless Card 58 Procedure 58 Post requisites 58 Removing the Heat Sink 59 Prerequisites 59 Procedure 59 ...

Page 7: ...g the Coin Cell Battery 64 Procedure 64 Post requisites 64 Removing the Speakers 65 Prerequisites 65 Procedure 65 Replacing the Speakers 67 Procedure 67 Post requisites 67 Removing the Fan 68 Prerequisites 68 Procedure 68 Replacing the Fan 70 Procedure 70 Post requisites 70 Removing the System Board 71 Prerequisites 71 Procedure 72 ...

Page 8: ...edure 74 Post requisites 74 Removing the Camera 75 Prerequisites 75 Procedure 75 Replacing the Camera 81 Procedure 81 Post requisites 82 Flashing the BIOS 83 Getting Help and Contacting Dell 84 Self Help Resources 84 Contacting Dell 84 ...

Page 9: ...em for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable 7 After the...

Page 10: ... inside your computer and protecting against electrostatic discharge CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on it...

Page 11: ... Philips screwdriver Flat head screwdriver Plastic scribe 11 ...

Page 12: ... sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 12 ...

Page 13: ...ons in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Inside View of Your Computer 1 fan 2 camera 3 microphone 4 heat sink 5 wireless card 6 coin cell battery 7 memory module s 8 system board 9 speaker cover 10 display panel base 11 VESA mount bracket 12 hard drive assembly 13 control buttons board 14 opti...

Page 14: ... power adapter port cable connector ATX2 4 converter board cable connector CONVERTER 5 hard drive and optical drive power cable connector SATAP1 6 optical drive cable connector SATA_ODD 7 hard drive cable connector SATA_HDD 8 control buttons board cable connector PWRCN1 14 ...

Page 15: ...or optional TOUCH 10 speaker cable connector SPEAKER 11 memory module slot DIMM1 12 memory module slot DIMM2 13 camera cable connector WEBCAM 14 display cable connector LVDS 15 wireless card slot NGFF_WIFI 16 coin cell battery BATTERY 15 ...

Page 16: ...he instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the computer face down on a soft cloth or a clean surface 2 Release the tabs on the stand cover 3 Slide and remove the stand cover away from the computer 1 stand cover 2 back cover 4 Remove the screws that secure the stand ...

Page 17: ...ews 4 2 back cover 3 stand assembly To remove either the stand base or stand riser from the stand assembly follow the steps below 6 Lift the screw handle on the stand base 7 Using the screw handle loosen the captive thumbscrew that secures the stand base to the stand riser 17 ...

Page 18: ...8 Slide the stand base off the stand riser 1 stand riser 2 screw handle 3 captive thumbscrew 4 stand base 18 ...

Page 19: ...com regulatory_compliance Procedure Follow the steps below to replace either the stand base or the stand riser 1 Slide the stand base into the slot on the stand riser 2 Tighten the captive thumbscrew and fold the screw handle on the stand base Follow the steps below to replace the stand assembly 3 Slide the tabs on the stand assembly into the slots on the back cover 4 Replace the screws that secur...

Page 20: ...Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the procedure from step 1 to step 5 in Removing the Stand Assembly Procedure 1 Using a plastic scribe pry the back cover from the display bezel starting from around the optical drive area 2 Lift the back cover at an angle and remove it from the ...

Page 21: ...e instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the slots on the back cover into the ports on the computer and align the tabs on the back cover with the slots on the display bezel 2 Snap the back cover into place Post requisites Follow the procedure from step 3 to step 5 ...

Page 22: ...ry Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Press and release the tab on the hard driv...

Page 23: ...ive power and data cable from the hard drive assembly 1 hard drive and optical drive power and data cable 2 hard drive assembly 3 tab 4 display panel base 4 Pull the sides of the hard drive bracket to release the pins securing the hard drive 23 ...

Page 24: ...5 Lift the hard drive off the hard drive bracket 1 hard drive 2 hard drive bracket 3 pins 4 24 ...

Page 25: ...rcise care when handling the hard drive Procedure 1 Pull the sides of the hard drive bracket and slide the pins on the hard drive brackets into the holes on the hard drive 2 Connect the hard drive and optical drive power and data cable to the hard drive assembly 3 Slide the tabs on the hard drive assembly into the slots on the display panel base and snap the hard drive assembly to the display pane...

Page 26: ...y best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Remove the screw that secures the optical drive assembly to the display panel base 2 Push the optical drive bracket to disconnect the optical drive assembly and then slide the optical...

Page 27: ...e it from the optical drive assembly 4 Remove the screws that secure the optical drive bracket to the optical drive and remove the optical drive bracket from the optical drive 1 optical drive bezel 2 optical drive 3 optical drive bracket 4 screws 2 27 ...

Page 28: ...e 1 Align the screw holes on the optical drive bracket with the screw holes on the optical drive 2 Replace the screws that secure the optical drive bracket to the optical drive 3 Align the tabs on the optical drive bezel with the slots on the optical drive assembly and snap the optical drive bezel into place 4 Slide the optical drive assembly into the optical drive bay until it is fully seated 5 R...

Page 29: ...n Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 29 ...

Page 30: ...and remove it from the system board shield 1 pull tab 2 memory module shield 3 system board shield 2 Using your fingertips pry apart the securing clips on each end of the memory module slot until the memory module pops up 1 securing clips 2 2 memory module slot 30 ...

Page 31: ...3 Remove the memory module from the memory module slot 1 memory module 2 memory module slot 31 ...

Page 32: ...ion that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 32 ...

Page 33: ...d as DIMM1 1 Align the notch on the memory module with the tab on the memory module slot 2 Insert the memory module into the memory module slot and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 notch 2 tab 3 memory module slot 33 ...

Page 34: ... the memory module shield under the tabs on the system board shield until the memory module shield is fully secured Post requisites 1 Replace the back cover 2 Follow the procedure from step 3 to step 5 in Replacing the Stand Assembly 34 ...

Page 35: ...n After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Using a plastic scribe pry the Mylar sheet to release the control buttons board from the slot on the display bezel 2 Disconnect the ...

Page 36: ...3 Lift the control buttons board away from the display bezel 1 control buttons board 2 Mylar sheet 3 plastic scribe 4 control buttons board cable 36 ...

Page 37: ...in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the control buttons board cable to the control buttons board 2 Slide the control buttons board into the slot on the display bezel and adhere the Mylar sheet to the display bezel Post requisites 1 Replace the back cover 2 Follow the proce...

Page 38: ...low the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Disconnect the converter board cables from the converter board 2 Remove the screws that secure the converter b...

Page 39: ...3 Lift the converter board off the display panel base 1 converter board cables 2 2 converter board 3 screws 2 39 ...

Page 40: ...ur Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the converter board with the screw holes on the display panel base 2 Replace the screws that secure the converter board to the display panel base 3 Connect the converter board cables to the converter board Post requisites 1 Replace the back cover...

Page 41: ...er Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Remove the screws that secure the system board shield to the display panel base 2 Lift the system board shield at an angle and remove it ...

Page 42: ...For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the slots on the system board shield into the ports on the system board 2 Align the screw holes on the system board shield with the screw holes on the display panel base 3 Replace the screws that secure the system board shield to the display panel base Post requisites 1 Replac...

Page 43: ...home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield Procedure 1 Note the routing of the camera cable and remove it from the routing guides on the display panel base 2 Note the location of the antennas and pry the antennas from the display panel base 3 Note the ...

Page 44: ...5 Lift the antennas along with the cables off the display panel base 1 camera cable 2 routing guide 3 wireless card 4 antenna cables 2 5 antennas 2 44 ...

Page 45: ...e safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align and adhere the antennas to the display panel base 2 Route the antenna cables under the camera cable and connect the cables to the wireless card 3 Route the camera cable through the routing guides on the display panel base Post requisites 1 Replace the system board shield 2 Replace th...

Page 46: ... Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield Procedure 1 Remove the screws that secure the VESA mount bracket to the display panel base 2 Lift the VESA mount brack...

Page 47: ...ng Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the VESA mount bracket with the screw holes on the display panel base 2 Replace the screws that secure the VESA mount bracket to the display panel base Post requisites 1 Replace the system board shield 2 Replace the back cover 3 Follo...

Page 48: ...structions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Remove the screws that secure the speaker cover to the display bezel 2 Lift the speaker cover off the display bezel 1 sc...

Page 49: ...tructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the speaker cover with the screw holes on the display bezel 2 Replace the screws that secure the speaker cover to the display bezel Post requisites 1 Replace the back cover 2 Follow the procedure from step 3 to...

Page 50: ...atory Compliance home page at dell com regulatory_compliance Prerequisites NOTE The instructions are applicable only for touchscreen computer 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover Procedure 1 Remove the screw that secures the microphone module bracket to the display bezel 2 Lift the microphone module assembly and then disconnect the mic...

Page 51: ...4 Remove the microphone module bracket off the microphone module 1 screws 2 2 microphone module bracket 3 microphone cable 4 microphone module 51 ...

Page 52: ...ory_compliance Procedure 1 Align the screw hole on microphone module with the screw hole on the microphone module bracket 2 Replace the screw that secures the microphone module bracket to the microphone module 3 Connect the microphone cable to the microphone module connector 4 Align the screw hole on the microphone module bracket with the screw hole on the display bezel 5 Replace the screw that se...

Page 53: ...best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield 4 Remove the VESA mount bracket Procedure 1 Note the routing of the power adapter port cable on the system board 2 Disconnect the power adapter port cable from the ...

Page 54: ...4 Lift the power adapter port along with the cable off the display panel base 1 power adapter port cable 2 power adapter port 3 display panel base 4 screw 54 ...

Page 55: ...ry_compliance Procedure 1 Slide the power adapter port into the bracket on the display panel base 2 Align the screw hole on the power adapter port with the screw hole on the bracket on the display panel base 3 Replace the screw that secures the power adapter port to the bracket on display panel base 4 Route the power adapter port cable on the system board and connect the cable to the system board ...

Page 56: ...nstructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures t...

Page 57: ...3 Slide and remove the wireless card from the wireless card slot on the system board 1 antenna cables 2 2 screw 3 wireless card 4 wireless card slot 57 ...

Page 58: ...notch on the wireless card with the tab on the wireless card slot 2 Slide the wireless card at an angle into the wireless card slot on the system board 3 Press the other end of the wireless card down and replace the screw that secures the wireless card to the system board 4 Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless ...

Page 59: ...e heat sink to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites NOTE The heat sink may look different on your computer depending on the configuration you ordered 1 Follow the procedure from step 1 to step 5 in Removing t...

Page 60: ...3 Lift the heat sink off the system board 1 screw 2 heat sink 3 captive screws 7 4 system board 60 ...

Page 61: ... the original system board and fan are reinstalled together If either the system board or the fan is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved Procedure 1 Clean the thermal grease from the bottom of the heat sink and reapply the thermal grease 2 Align the captive screws on the heat sink with the screw holes on the system board 3 In sequenti...

Page 62: ...latory Compliance home page at dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield 4 Remove the heat sink Proce...

Page 63: ...3 Using a plastic scribe gently pry out the coin cell battery from the battery socket on the system board 1 tab 2 protective cover 3 plastic scribe 4 coin cell battery 63 ...

Page 64: ...Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 With the positive side facing up insert the new coin cell battery CR2032 into the battery socket and snap the battery into place 2 Snap the protective cover to the coin cell battery Post requisites 1 Replace the heat sink 2 Replace the system board shield 3 Replace the back...

Page 65: ... best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield 4 Remove the speaker cover Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable routing and remove the cable from the routing gu...

Page 66: ...4 Lift the speakers along with the cable off the display bezel 1 speaker cable 2 screws 4 3 speakers 2 4 display bezel 66 ...

Page 67: ...atory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the speakers with the screw holes on the display bezel 2 Replace the screws that secure the speakers to the display bezel 3 Route the speaker cable through the routing guides on the display panel base 4 Connect the speaker cable to the system board Post requisites 1 Replace the speaker cover 2 Replace...

Page 68: ...fter Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Remove the system board shield 4 Remove the VESA mount bracket Procedure 1 Disconnect the fan cable from the system board 2 Remove the screws tha...

Page 69: ...3 Lift the fan along with its cable off the display panel base 1 fan 2 screws 2 3 fan cable 69 ...

Page 70: ...e safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the fan with the screw holes on the display panel base 2 Replace the screws that secure the fan to the display panel base 3 Connect the fan cable to the system board Post requisites 1 Replace the VESA mount bracket 2 Replace the system board shield 3 Replace the ba...

Page 71: ...he Service Tag in the system setup after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the ...

Page 72: ...ve cable hard drive cable control buttons board cable touch control board cable optional speaker cable and camera cable from the system board For more information see System Board Components 1 camera cable 2 display cable 3 connector latch 4 fan cable 5 hard drive and optical drive power cable 6 converter board cable 7 power adapter port cable 8 optical drive cable 9 control buttons board cable 10...

Page 73: ... speaker cable 3 Remove the screws that secure the system board to the display panel base 4 Lift the system board at an angle and release the ports on the system board from the tab on the display panel base 1 screws 5 2 tab 3 system board 73 ...

Page 74: ...ew holes on the system board with the screw holes on the display panel base 2 Replace the screws that secure the system board to the display panel base 3 Connect the fan cable power adapter port cable converter board cable hard drive and optical drive power cable optical drive cable hard drive cable control buttons board cable touch control board cable optional speaker cable and camera cable to th...

Page 75: ...ites 1 Follow the procedure from step 1 to step 5 in Removing the Stand Assembly 2 Remove the back cover 3 Follow the procedure from step 1 and step 2 in Removing the Optical Drive 4 Remove the system board shield 5 Remove the VESA mount bracket Procedure 1 Disconnect the camera cable from the system board and remove the camera cable from the routing guides on the display panel base 2 Disconnect t...

Page 76: ...board cable from the display panel 1 routing guide 2 camera cable 3 system board 4 speaker cable 5 control buttons board cable 6 converter board cable 5 Remove the screws that secure the display panel base to the display bezel 76 ...

Page 77: ...s 3 2 screws 16 3 display bezel 4 display panel base 7 Note the touch control board cable optional routing and display cable routing 8 Disconnect the touch control board cable optional from the system board 9 Lift the connector latch and disconnect the display cable from the system board 77 ...

Page 78: ... Release the touch control board cable optional and display cable through the slots on the display panel base 1 display cable 2 connector latch 3 touch control board cable optional 4 display panel base 78 ...

Page 79: ...11 Lift the display panel base off the display panel and keep it on a flat and clean surface 1 display panel base 12 Remove the screws that secure the camera assembly to the display bezel 79 ...

Page 80: ...sembly 3 screws 2 14 Disconnect the camera cable from the camera assembly 15 Remove the screw that secures the camera to the camera bracket 16 Lift the camera at an angle and remove it from under the tab on the camera bracket 1 screw 2 camera bracket 3 camera 4 tab 5 camera cable 80 ...

Page 81: ...to the display bezel 6 Slide the touch control board cable optional and display cable through the slots on the display panel base 7 Align the screw holes on the display panel base with the screw holes on the display bezel and snap the display panel base into place CAUTION Make sure that no cables are placed under the display panel base 8 Replace the screws that secure the display panel base to the...

Page 82: ...ESA mount bracket 2 Replace the system board shield 3 Follow the procedure from step 4 and step 5 in Replacing the Optical Drive 4 Replace the back cover 5 Follow the procedure from step 3 to step 5 in Replacing the Stand Assembly 82 ...

Page 83: ...the Service Tag cannot be detected automatically select your product under the product categories 4 Click Get Drivers and Downloads 5 Click View All Drivers 6 In the Operating System drop down select the operating system installed on your computer 7 Click BIOS 8 Click Download File to download the latest version of the BIOS for your computer 9 On the next page select Single file download and click...

Page 84: ...nuals setup instructions product specifications technical help blogs drivers software updates and so on See dell com support Information about Microsoft Windows 8 See dell com windows8 Information about Microsoft Windows 7 Click Start All Programs Dell Help Documentation Learn about your operating system setting up and using your computer data backup diagnostics and so on See Me and My Dell at del...

Page 85: ...NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 85 ...

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