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Acer Aspire one 521 Series Service Manual Download Page 121

Chapter 4

111

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: 

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 

modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating 
the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

4.

If the Issue is still not resolved, see “Online Support Information” on page 163.

Symptoms (Verified)

Go To

Power On Issue

Page 112

No Display Issue

Page 113

LCD Failure

Page 115

Internal Keyboard Failure

Page 116

TouchPad Failure

Page 117

Internal Speaker Failure

Page 118

Internal Microphone Failure

Page 119

Other Function Failure

Page 120

Chapter 4

Summary of Contents for Aspire one 521 Series

Page 1: ...Aspire one 521 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...0 Remove HDD BIOS Password Utilities 41 Removing BIOS Passwords 42 Miscellaneous Utilities 43 Machine Disassembly and Replacement 45 Disassembly Requirements 45 Related Information 45 Replacement Requirements 45 Pre disassembly Instructions 46 Disassembly Process 47 External Module Disassembly Process 48 External Modules Disassembly Flowchart 48 Removing the Battery Pack 49 Removing the Dummy Card...

Page 8: ...eplacing the Bluetooth Module 96 Replacing the Touchpad Board 97 Replacing the Upper Cover 98 Replacing the Keyboard 101 Replacing the Hard Disk Drive 102 Replacing the DIMM Module 104 Replacing the 3G Module 105 Replacing the Wireless LAN Module 106 Replacing the Base Door 108 Replace the Dummy Card 108 Replacing the Battery 109 Troubleshooting 111 Common Problems 111 Power On Issue 112 No Displa...

Page 9: ...Field Replaceable Unit List 131 Exploded Diagrams 131 Main Assembly 132 LCD Assembly 134 FRU List 135 Screw List 138 Model Definition and Configuration 139 AO521 140 Test Compatible Components 159 Online Support Information 163 ...

Page 10: ...X Table of Contents ...

Page 11: ...s Display 10 1 SD 1024 x 600 WSVGA pixel resolution high brightness 200 nit LED backlit TFT LCD Mercury free environment friendly Super slim design Graphics ATI Radeon HD 4225 Graphics with 384 MB of dedicated system memory supporting Unified Video Decoder 2 UVD2 OpenGL 2 0 OpenEXR High Dynamic Range HDR technology Shader Model 4 1 Microsoft DirectX 10 1 Dual independent display support 16 7 milli...

Page 12: ... 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Communication Webcam Acer Video Conference featuring Acer Crystal Eye webcam with 1280 x 1024 resolution Acer Video Conference Manager software featuring Video Quality Enhancement VQE technology supporting 640 x 480 resolution online video calls Wireless and networking WLAN Acer ...

Page 13: ... 6 cell Li ion battery pack Battery life 6 hours with standard battery pack 7 5 hours with high capacity battery pack Special Keys and Controls Keyboard 84 85 88 key Acer FineTip keyboard 93 of full size smooth typing keyboard with international language support Touchpad Multi gesture touchpad supporting two finger scroll pinch rotate flip I O Ports Multi in 1 card reader SD MMC MS MS PRO xD Three...

Page 14: ... optical disc drive Warranty One year International Travelers Warranty ITW Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE The specifications listed above are for reference only The exact configuration of the PC depends on the model purchased ...

Page 15: ...ck P19 MIC In Jack Digital MIC Speaker Header Mobile 2 5 HDD P22 SATA II I F BATTERY CHAGER P26 NB CORE P29 1 8V P32 SYSTEM 5V 3V PCU P27 DDR 1 5VSUS P30 Discharge 2 5V VDDR P33 AMD CPU Core CPU_NB Core P28 1 1V VLDT P31 PCIE GEN1 Charger Touch Pad EC Keyboard SPI Flash P25 P25 P18 P18 P26 Winbond NPCE781L USB PORT P20 USB PORT P20 USB PORT P20 CCD P16 5 IN1 CARDREADER P24 LPC PWM FAN P4 CPU THERM...

Page 16: ...Acer Crystal Eye webcam Web camera for video communication only for certain models 2 Display screen Also called Liquid Crystal Display LCD displays computer output configuration may vary by model 3 Microphone Internal microphone for recording sound 4 Power button Turns the computer on and off 5 Keyboard For entering data into your computer ...

Page 17: ...f 3G off WiFi on 3G off WiFi off 7 Click buttons left and right The left and right buttons function like the left and right mouse buttons 8 Touchpad Touch sensitive pointing device which functions like a computer mouse 9 Palmrest Comfortable support area for your hand when using the computer Icon Item Description 1 Status Indicators Light Emitting Diodes LED that light up to show the status of the...

Page 18: ...ate at any given time Icon Item Description 7 Microphone jack Accepts inputs from external microphones Headphones speaker line out jack Connects to audio line out devices e g speakers headphones 8 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 9 DC in jack Connects to an AC adapter 10 Kensington lock slot Connects to a Kensington compatible computer security lock 11 Ethernet RJ ...

Page 19: ...or removal 15 Hard disk bay Houses the computer s hard disk secured with screws Memory compartment Houses the computer s main memory 16 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening the fan 17 Battery lock Locks the battery in position Icon Function Description Power Indicates the computer s power status Batter...

Page 20: ...chPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold th...

Page 21: ...re in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys ...

Page 22: ...Search for a file or folder L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box U Open Ease of Access Center BREAK Display the System Properties dialog box TAB Cycle through programs on the taskbar CTRL F Search for computers if you are on a network Note Depending on your edition...

Page 23: ...eless function Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn Brightness up Increases the ...

Page 24: ... Hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol See www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings ...

Page 25: ... CPU AMD Geneva V105 CPU Type Single Core CPU Package ASB2 package On die Cache 512 KB L2 Front Side Bus 2 0 GT s HyperTransport link Item CPU Speed Cores Bus Speed Cache Size Package Core Voltage Acer P N CPU Temperature Celsius Fan Speed RPM SPL Spec dBA 43 2700 28 53 3200 31 62 3500 34 72 3900 37 82 4200 37 CPU Temperature Celsius Fan Speed RPM SPL Spec dBA 38 2700 28 50 3200 31 60 3550 34 67 3...

Page 26: ...ports six general purpose lanes for up to six devices on specific ports A Link Express II Interface One x4 A Link Express II interface for connection to an AMD Southbridge The A Link Express II is a proprietary interface developed by AMD basing on the PCI Express Gen2 version 2 0 technology with additional Northbridge Southbridge messaging functionalities Supports programmable lane reversal to eas...

Page 27: ...sample algorithm with gamma correction programmable sample patterns and centroid sampling Temporal anti aliasing Adaptive anti aliasing mode Lossless color compression up to 8 1 at all resolutions up to and including widescreen HDTV Anisotropic Filtering 2x 4x 8x 16x modes Up to 128 tap texture filtering Adaptive algorithm with performance bi linear and quality tri linear options Improved quality ...

Page 28: ...n a per pixel basis H 264 implementation is based on the ISO IEC 14496 10 spec VC 1 implementation is based on the SMPTE 421M spec For the RS880MC MPEG 2 decode acceleration for SD contents Hardware motion compensation Hardware Inverse Discrete Cosine Transform Multiple Display Features General Resolution refresh rates and display data can be completely independent for the two display paths E Each...

Page 29: ...ck input from an SB800 series Southbridge can be used subject to characterization with actual RS880M and SB800 series devices Power Management Features Single chip solution in 55nm 1 1V CMOS technology Supports ACPI 2 0 for S0 S3 S4 and S5 states Full IAPC Instantly Available PC power management support Static and dynamic power management support APM as well as ACPI with full VESA DPM and Energy S...

Page 30: ...vide complete coverage on these modules A JTAG test mode to allow board level testing of neighboring devices An EXOR tree test mode on all the digital I O s to allow for proper soldering verification at the board level A VOH VOL test mode on all digital I O s to allow for proper verification of output high and output low values at the board level Access to the analog modules to allow full evaluati...

Page 31: ...d for plugn play devices Supports concurrent PCI operations BIOS hardware support to hide PCI device Supports spread spectrum USB Controllers 4 OHCI and 3 EHCI host controllers to support 14 USB 2 0 ports and 2 dedicated USB 1 1 ports Supports ACPI S1 S5 Supports legacy keyboard mouse USB debug port Supports port disable with individual control SMBus Controller Supports SMBALERT signal Interrupt C...

Page 32: ...nd Queuing hotplug and Device or Host Initiated Power Management DIPM HIPM High Definition Audio Four independent output streams DMA Four independent input streams DMA Multiple channels of audio output per stream Supports up to 4 codecs Up to 192kHz sample rate and 32 bit audio 64 bit addressing capability for DMA bus master and MSI Unified Audio Architecture UAA compatible HD Audio registers can ...

Page 33: ...rol ALPM HIPM on SATA DIPM on SATA Consumer IR Media center infrared with wake from all states Two transmitters IR receiver and wideband learning receiver Hardware Monitoring Temperature monitoring Monitor temperature range from 0 to 95 C with an accuracy of 5 C Voltage monitoring Fan control Supports up to 5 fans Access to ACPI Features through SMBus ASFBus GPIO Integrated Clock Function Provides...

Page 34: ...ge tolerance 5V 5 5V 5 5V 5 5V 5 Item Specification BIOS vendor Phoenix BIOS version Release 4 0 BIOS ROM type Flash Features Flash ROM 4MB Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 Refer to Acer BIOS specification DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution...

Page 35: ...radable via Flash downloads Very low power consumption Support Coexistence with Intel WCS Wireless Coexistence System AFH Adaptive Frequency Hopping Item Specification Bluetooth Controller Features The Broadcom BCM2070 Bluetooth module is compatible with Bluetooth Core Specification Version 2 1 available in the 2 4GHz ISM band and support Enhanced Data Rate EDR and Adaptive Frequency Hopping AFH s...

Page 36: ... for open short cable cable length detection and incorrect or mismatched impedance Cable length to 180 meters Supports 100 ppm clock offset Link stable with 3m 180m 3m test Link Period 1 5s Item Specification Type ACER AC7T_A10B AC7T Internal 17 Total number of keypads 103 104 107 Windows logo key Yes Internal external keyboard work simultaneously Yes Features Supports application keys for Windows...

Page 37: ...or 11g auto fallback to 11 5 5 2 and 1Mbps Support wireless data encryption with 64 bit 128 bit WEP standard for security Allows auto fallback data rate for optimized reliability throughput and transmission range Supports Ad hoc mode peer peer and Infrastructure mode client server Auto scan to find AP nearby and show signal strength for each channel Support AES TKIP WPA IEEE 802 1x and CCX Support...

Page 38: ...EV DO and WCDMA UMTS GSM Release 4 GPRS EGPRS Multi slot Class12 Release 4 Standalone GPS Item Specifications Features Color coded connectors 1 VGA port 15 pins 1 Microphone jack 1 headphone line out jack 3 External USB 2 0 connectors 1 DC in jack 1 RJ 45 jack for LAN 5 in 1 Card Reader MS MS Pro SD MMC xD 1 SIM Card connector 1 HDMI port Item Specifications ...

Page 39: ...r multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 Press Esc while you are in any of...

Page 40: ...er of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Pheonix SecureCore tm Setup Utility F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit AMD Athlon tm II Neo K325 1300...

Page 41: ...rver Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller should ...

Page 42: ...er the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set HDD Password Press Enter to set the HDD password When set this protects the HDD from unauthorized ...

Page 43: ...ble the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter 3 Press Enter twice without typing anythi...

Page 44: ... When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen...

Page 45: ...the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Ent er F9 F10 Setup Default Save and Exit Boot priority order 1 IDE HDD ST9250315AS S1 2 IDE1 CD 3 USB FDC 4 PCI BEV Atheros Boot Agent 5 USB HDD 6 USB CDROM 7 USB KEY Excluded from boot order Boot priority order 1 IDE HDD ST9250315AS S1 2 IDE1 CD 3 USB FDC 4 PCI BEV Atheros Boot Agent 5 USB...

Page 46: ...s for all Setup item Discard Changes Load previous values from CMOS for all Setup items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Ent er F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exi...

Page 47: ...Chapter 2 37 BIOS Flash Utility The BIOS flash memory update is required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted ...

Page 48: ... following message displays Plug in the AC power to continue Item Specific Help Use or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Ent er F9 F10 Setup Default Save and Exit Boot priority order 1 IDE HDD ST9250315AS S1 2 IDE1 CD 3 USB FDC 4 PCI BEV Atheros Bo...

Page 49: ...Chapter 2 39 5 Flash is complete when the message Flash programming complete displays ...

Page 50: ...rm the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays 3 When the process is complete close all programs and applications and reboot the system ...

Page 51: ...e of the key 76943488 in the example 4 Boot up the system to a removable bootable drive containing DOS and the UnlockHD EXE program and open a DOS prompt For instructions on changing boot priority see Boot on page 35 5 From the DOS prompt enter the UnlockHD EXE command and input the key to create an unlock code Make a note of the result for example 46548274 6 Reboot to the hard disk and wait for t...

Page 52: ...es System Disabled displays on the screen See the image below To reset the BIOS password run clnpwd exe as follows 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 53: ...2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps ...

Page 54: ...t dmitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteData 001122334455 M...

Page 55: ...nts to avoid mismatch when putting back the components Related Information The product previews seen in the disassembly procedures may not represent the final product color or configuration IMPORTANT Cable paths and positioning may not represent the actual model During the removal and replacement of components ensure all available cable channels and clips are used and that the cables are replaced ...

Page 56: ... proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface ...

Page 57: ...assembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the Mainboard you must first remove the Keyboard and LCD Module then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Acer Part Number M2 5 5 M2 5 6 5 M2 5 3Ni M2 3Ni M2 5 4Ni M2 5 4 M2 5...

Page 58: ... or configuration Screw List External Modules Disassembly Flowchart Step Screw Quantity Part No Remove Base Cover Remove WLAN Module Remove HDD Remove ODD Module Disconnect power and signal cables from system Remove Dummy Card Turn off system and peripherals power Remove DIMM Remove HDD Remove Base Door Remove WLAN Board Remove Battery Remove 3G Board ...

Page 59: ... to the unlock position 3 Slide and hold the battery release latch to the release position 1 then slide out the battery pack from the main unit 2 NOTE The battery has been highlighted with a yellow oval as shown in the above image Please detach the battery and follow local regulations for disposal 2 1 ...

Page 60: ...50 Chapter 3 Removing the Dummy Card 1 Press the dummy card in to allow it to spring out 2 Pull the dummy card out ...

Page 61: ...r 1 See Removing the Battery Pack on page 49 2 Remove the seven 7 screws 3 Lift the base door up at the finger indentation location provided in the bottom cover Step Screw Quantity Screw Type Base Door Disassembly M2 5 5 red call out 7 ...

Page 62: ...52 Chapter 3 Removing the DIMM Module 1 See Removing the Battery Pack on page 49 2 See Removing the Base Door on page 51 3 Push the memory module clips outwards 4 Pull the memory module out ...

Page 63: ...Module 1 See Removing the Battery Pack on page 49 2 See Removing the Base Door on page 51 3 Detach the WLAN module antennas from the WLAN board 4 Detach the 3G module antennas from the 3G board 5 Remove the WLAN antennas from the cable channel ...

Page 64: ...N and 3G antennas from the cable channel Take care to lift the cable away from the metal guide green callout at the corner of the HDD module 7 Grasp the tab and pull upwards while using the opposite hand to guide the HDD out of the bay ...

Page 65: ...Chapter 3 55 8 Pull the HDD module out of the connector 9 Remove four 4 screws from the HDD bracket 10 Remove the brackets from the HDD Step Screw Quantity Screw Type HDD Bracket Disassembly M3 3Ni 4 ...

Page 66: ...oving the Base Door on page 51 3 Detach the two 2 cables from the Wireless LAN module IMPORTANT Take note of the Main black and Auxiliary white connectors 4 Remove the one 1 screw Ensure the cables are well clear of the module Step Screw Quantity Screw Type WLAN Module Disassembly M2 5 3Ni 1 ...

Page 67: ...Chapter 3 57 5 Pull the WLAN module out and away ...

Page 68: ...9 2 See Removing the Base Door on page 51 3 Detach the two 2 cables from the 3G module NOTE Take note of the Main blue and Auxiliary yellow connectors 4 Remove the two 2 screws Ensure the cables are well clear of the module Step Screw Quantity Screw Type 3G Module Disassembly 2 ...

Page 69: ...Chapter 3 59 5 Pull the 3Gmodule out and away ...

Page 70: ...aced in the same position NOTE The product previews seen in the disassembly procedures may not represent the final product color or configuration Main Unit Disassembly Flowchart Screw List Step Screw Quantity Part No Remove Upper Cover Remove External Modules before proceeding Remove Mainboard Remove Keyboard Remove Upper Cover Remove Thermal Module Remove Speakers Remove Touchpad Board Remove RTC...

Page 71: ...Chapter 3 61 Remove Lower Cover Remove Switch Board Remove Power Module Remove I O Board Remove Bluetooth Module Remove Mainboard Remove Power Jack Assembly Step Screw Quantity Part No ...

Page 72: ... use excessive force when removing to prevent damage 1 See External Module Disassembly Process on page 48 2 Using the plastic pry press in the five 5 latches along the top of the keyboard to release the keyboard from the cover NOTE The keyboard will spring up slightly when all retaining clips are unlocked 3 Flip the keyboard over ...

Page 73: ...Chapter 3 63 4 Detach the keyboard FPC a Unlock the FPC b Pull the keyboard away a b ...

Page 74: ...64 Chapter 3 Removing the Upper Cover 1 See Removing the Keyboard on page 62 2 Unlock and disconnect the Toucpad board FFC 3 Peel back the adhesive tape on the LVDS connector Disconnect the LVDS cable ...

Page 75: ...over 5 Turn the computer over and remove the nine 9 screws in the lower cover Step Screw Quantity Screw Type Upper Cover Disassembly M2 2 5 red call out 6 M2 5 blue call out 11 Step Screw Quantity Screw Type Lower Cover Disassembly red call out 4 blue call out 5 ...

Page 76: ...66 Chapter 3 6 Disconnect the HDD connector from the chassis 7 Pry the upper cover apart from the lower cover starting along the bottom edge Lift the upper cover away ...

Page 77: ...ter 3 67 Removing the Touchpad Board 1 See Removing the Upper Cover on page 64 2 Pull the end of the touchboard FFC through the upper cover 3 Unlock the touchpad FFC connector 4 Disconnect the touchpad FFC ...

Page 78: ...the Bluetooth Module 1 See Removing the Upper Cover on page 64 2 Disconnect the Bluetooth module cable from the mainboard 3 LIft the Bluetooth module away from the computer 4 Detach the Bluetooth module cable from the module ...

Page 79: ...Chapter 3 69 Removing the LCD Module 1 See Removing the Upper Cover on page 64 2 Disconnect the LVDS cable and remove it from the cable channel 3 Pass the WLAN and 3G antennas through the chassis ...

Page 80: ...70 Chapter 3 4 Remove two 2 screws from the hinge 5 Lif the LCD assembly clear of the chassis Step Screw Quantity Screw Type LCD Module Hinge Disassembly M2 5 5 2 ...

Page 81: ...age 64 2 See Removing the Touchpad Board on page 67 3 See Removing the Mainboard on page 71 4 Turn the computer over and disconnect the power cable from the mainboard 5 Remove the one 1 screw on the main board Step Screw Quantity Screw Type Main Board Disassembly M2 5 5 1 ...

Page 82: ...72 Chapter 3 6 Lift the main board out of the assembly Lift the I O edge up first then pull out the external connector edge NOTE The CPU is integrated on the mainboard ...

Page 83: ...Chapter 3 73 Removing the Thermal Module 1 See Removing the Mainboard on page 71 2 Disconnect the thermal module fan connector 3 Loosen the four 4 captive screws ...

Page 84: ... the thermal module away from the main board NOTE Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the circuit board and follow local regulations for disposal ...

Page 85: ...moving the Speakers 1 See Removing the Mainboard on page 71 2 Remove the adhesive tape from the speaker cable 3 Remove four 4 screws from the power assembly bracket Step Screw Quantity Screw Type Speaker Disassembly 4 ...

Page 86: ...76 Chapter 3 4 Lift the speakers clear of the lower cover ...

Page 87: ...e product previews seen in the disassembly procedures may not represent the final product color or configuration NOTE See Removing the Bluetooth Module on page 68 for instructions on how to remove the LCD module LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No Remove LCD Bezel Remove LCD Panel Remove Left Hinge Remove Right Hinge Remove Camera Module Remove LCD Panel from Ma...

Page 88: ...g the LCD Bezel 1 See Removing the Touchpad Board on page 67 2 Remove the two 2 bezel screw covers and screws 3 Pry open the bottom corners and along the bottom edge Step Screw Quantity Screw Type Remove LCD Bezel M2 5 4 2 ...

Page 89: ...Chapter 3 79 4 Pry the bezel away from the top and then work around the corners 5 Lift the bezel off the module ...

Page 90: ...80 Chapter 3 Removing the Camera Board 1 See Removing the LCD Bezel on page 78 2 Pull up the camera board 3 Disconnect the camera connector ...

Page 91: ...r 3 81 Removing the LCD Panel 1 See Removing the Camera Board on page 80 2 Remove the four 4 screws of the LCD panel 3 Lift the panel clear of the cover Step Screw Quantity Screw Type Remove LCD Panel M2x3 4 ...

Page 92: ...82 Chapter 3 4 Peel the LVDS cable and mylar off the LCD panel as shown 5 Disconnect the LVDS cable ...

Page 93: ...emoving the LCD Cover Hinges 1 See Removing the LCD Panel on page 81 2 Remove four 4 screws from the LCD cover hinges 3 Remove the right and left LCD cover hinges Step Screw Quantity Screw Type Remove Cover Hinges 4 ...

Page 94: ...Holdtite Adhesives LTD This is not a specified requirement The reassembler is free to select an alternative appropriate adhesive Replacing the LCD Cover Hinges 1 See Replacing the LCD Cover Hinges on page 84 2 Place the right and left LCD cover hinges in the cover 3 Secure the hinges using four 4 screws ...

Page 95: ...Chapter 3 85 Replacing the LCD FPC Cable 1 Connect the FPC cable connector 2 Adhere the FPC cable to the panel ...

Page 96: ...hapter 3 Replacing the LCD Panel 3 Place the LCD panel in the cover 4 Replace the four 4 screws while ensuring the cables pass through the hinge correctly Step Screw Quantity Screw Type LCD Panel Assembly 4 ...

Page 97: ...Chapter 3 87 Replacing the Camera Board 1 Connect the camera cable to the board as shown 2 Press the camera board into the cover ...

Page 98: ...88 Chapter 3 Replacing the LCD Bezel 1 Place the LCD bezel on the cover 2 Ensure the cables are correctly exiting the hinges ...

Page 99: ...ddle edge of the bezel to engage the locking clips Press down on the bezel edge working simultaneously around the edges to the bottom 4 Replace the two 2 bezel screws and screw covers Step Screw Quantity Screw Type Replace LCD Bezel M2 5 4 2 ...

Page 100: ...90 Chapter 3 Main Unit Reassembly Process Replacing the Speakers 1 Place the speakers in the upper cover 2 Secure the speakers using four 4 screws ...

Page 101: ...Chapter 3 91 3 Secure the speaker cable using a strip of adhesive tape ...

Page 102: ... the CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone 1 or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard then replace the module Keep the module...

Page 103: ...placing the Mainboard 1 Slide the main board external connector edge in first to the lower case then lower into place 2 Replace the one 1 screw to secure the mainboard to the lower cover 3 Connect the power connector ...

Page 104: ...Place the LCD module hinges into position on the lower case 2 Replace the two 2 screws 3 Insert the right antenna cables through the lower cover and pull through from the other side Step Screw Quantity Screw Type LCD Module Assembly M2 5x5 2 ...

Page 105: ...Chapter 3 95 4 Place the LVDS cable in the hinge channel as shown ...

Page 106: ... 3 Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth module 2 Place the Bluetooth module onto the mainboard and press down firmly 3 Connect the Bluetooth module cable to the main board ...

Page 107: ...Chapter 3 97 Replacing the Touchpad Board 1 Connect the touchpad FFC 2 Lock the touchpad FFC connector 3 Pass the touchpad board FFC through the upper cover ...

Page 108: ...98 Chapter 3 Replacing the Upper Cover 1 Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges 2 Press the HDD connector into the chassis ...

Page 109: ...lower cover 4 Replace the seventeen 17 screws on the upper cover Step Screw Quantity Screw Type Lower Cover Disassembly red call out 4 blue call out 5 Step Size Quantity Screw Type Upper Cover Assembly M2 3 11 blue call out M2 5 Ni 6 red call out ...

Page 110: ...100 Chapter 3 5 Connect the LVDS cable to the mainboard and fold over the mylar to secure the connector 6 Connect and lock the touchpad FFC ...

Page 111: ...er 3 101 Replacing the Keyboard 1 Connect and lock the FFC to the mainboard 2 Turn the keyboard over and insert the bottom edge in first then push to down ensure the latches across the top are fully secured ...

Page 112: ...102 Chapter 3 Replacing the Hard Disk Drive 3 Replace the HDD brackets on the HDD 4 Replace four 4 screws two each side to secure the bracket to the HDD module 1 Connect the HDD module to the connector ...

Page 113: ...Chapter 3 103 2 3 Run the 3G and WLAN antennas along the cable channel as shown CAUTION Carefully tuck the cable under the metal hinge highlighted in green ...

Page 114: ...lacing the DIMM Module IMPORTANT See BIOS Recovery on page 129 1 Slide the DIMM module into the connector 2 Press down till the locking springs click into place 3 Repeat steps 1 and 2 until all DIMMs have been replaced ...

Page 115: ...rt the 3G card into the slot 2 Replace two 2 screws on the 3G card 3 Connect the two 2 3G antennas NOTE Please note that the blue antenna must be connected to the Main connector and the yellow antenna must be connected to the Auxiliary connector ...

Page 116: ...106 Chapter 3 Replacing the Wireless LAN Module 1 Insert the WLAN card into the slot 2 Replace one 1 screw to secure the card 3 Run the WLAN antennas along the cable channel ...

Page 117: ...Chapter 3 107 4 Connect the two 2 WLAN antennas NOTE Please note that the black antenna must be connected to the Main connector and the white antenna must be connected to the Auxiliary connector ...

Page 118: ...he Base Door 1 Replace the base door by first lining up the left edge as shown 2 Replace seven 7 screws to secure the base door to the chassis Replace the Dummy Card Push the dummy card into the slot until it clicks into place ...

Page 119: ...Chapter 3 109 Replacing the Battery 1 Slide the battery into position 2 Close the locking latch ...

Page 120: ...110 Chapter 3 ...

Page 121: ...he symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 163 Symptoms Verified Go To Power On Issue Page 112 No Display Issue Page 113 LCD Failure Page 115 Internal Keyboard Failu...

Page 122: ...mputer and the electrical outlet 2 Remove any extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 5 Remove any recently...

Page 123: ...ge 112 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 115 5 Discon...

Page 124: ... wheel zoom feature in the application c If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings d Click and drag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Ma...

Page 125: ...e at a time to correct the problem Do not replace non defective FRUs S tart C heck LC D module S wap LC D cable LC D panel OK NG C heck MB LC D connector and cable OK Reassemble Re plug LC D cable OK NG S wap M B S tart C heck LC D module S wap LC D cable LC D panel OK NG C heck MB LC D connector and cable OK Reassemble Re plug LC D cable OK NG S wap M B ...

Page 126: ...e built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Keyboard properly connected No Disconnect and reconnect Keyboard functioning No Replace Keyboard Replace mainboard ...

Page 127: ... the problem Do not replace non defective FRUs Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B Start Check M B T P FFC Re assemble the T P FFC to M B OK NG Check TouchPad OK Swap Reassemble the T P board or T P FFC OK NG Swap M B ...

Page 128: ...rols are set mid range a Click the volume icon on the taskbar and drag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playba...

Page 129: ... actions one at a time to correct the problem 1 Check that the microphone is enabled Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Se...

Page 130: ...nformation to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Boot menu 6 Ensure all cables and jumpers on the HDD and ODD are set correctly 7 Remove any recently added hardware ...

Page 131: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 112 1 Power off the computer 2 Visually check them for d...

Page 132: ...ze PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h...

Page 133: ...0 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h ...

Page 134: ...ng two short beeps on checksum failure 99h Check for SMART Drive optional 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Chec...

Page 135: ...set E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize i...

Page 136: ...126 Chapter 4 ...

Page 137: ...Chapter 5 127 Jumper and Connector Locations Mainboard Top View Chapter 5 ...

Page 138: ...128 Chapter 5 Mainboard Bottom View CN12 HDMI ...

Page 139: ...the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before performing this procedure prepare a Crisis USB key The Crisis USB key can be made by executing the Crisis Disk program in a functioning system with a Windows 7 OS IMPORTANT The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk Follow the steps below 1 Modify...

Page 140: ...130 Chapter 5 ...

Page 141: ... part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the de...

Page 142: ...132 Chapter 6 Main Assembly Item Description Part Number 1 2 3 4 5 6 ...

Page 143: ...ter 6 133 NOTE Part numbers may be different depending on your model Please refer to the FRU List for a full listing of part numbers 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Item Description Part Number ...

Page 144: ...134 Chapter 6 LCD Assembly NOTE Part numbers may be different depending on your model Please refer to the FRU List for a full listing of part numbers Item Description Part Number 1 2 3 4 5 6 7 ...

Page 145: ...HB95BG HM T77H121 10 NI 23600 077 Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f w 861 BH 21100 004 CABLE AC power Clip IU40 1 BRZ Rev 1 0 LZ 20400 307 AC power clip IU40 1 ARG Rev 1 0 LZ 20400 308 AC Power Clip IU40 1 CCC Rev 1 0 LZ 20400 309 AC Power Clip IU40 1 EK Rev 1 0 LZ 20400 310 AC Power Clip IU40 1 EU Rev 1 0 LZ 20400 311 AC Power Clip IU40 1 SAA Rev 1 0 LZ 20400 312 AC Power Clip IU40 1 ...

Page 146: ...01 KH 16008 027 HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 25007 016 HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1 KH 25001 016 HDD BRACKET FOR 3G R 33 FRB07 001 HDD CONNECTOR 20 SBT07 001 KEYBOARD Keyboard ACER NT0T_A10B NT0T84KS Black US International Texture KB I100A 086 CATEGORY DESCRIPTION Part No ...

Page 147: ... LED LCD AUO 10 1 WSVGA Glare B101AW06 V1 LF 200nit 8ms 500 1 LK 10105 002 LED LCD CMO 10 1 WSVGA Glare N101L6 L0D LF 200nit 10ms 500 1 LK 1010D 004 LCD COVER W BRACKET HINGE FOR 3G NISSHA BLACK 60 SBS07 002 LCD COVER W BRACKET HINGE FOR 3G SIPIX BLACK 60 SBS07 003 LCD COVER W BRACKET HINGE FOR 3G NISSHA BROWN 60 SBT07 004 LCD COVER W BRACKET HINGE FOR NON 3G SIPIX BLACK 60 SBS07 004 LCD COVER W B...

Page 148: ...K THERMAL MODULE UMA 60 SBT07 006 SPEAKER SPEAKER SET W L R 23 SBT07 001 MISCELLANEOUS RUBBER FOOT IN RAM DOOR 47 SBT07 002 RUBBER FOOT IN LOWER CASE 47 SBT07 003 LCD BEZEL RUBBER 47 SBT07 004 LCD BEZEL RUBBER 2 47 SBT07 005 ZH9 BEZEL SCREW RUBBER 47 SBT07 006 CATEGORY DESCRIPTION Part No SCREW SCREW M2 0 2 5 I NI NYLOK KIT 86 TADV7 001 SCREW M2 5 I BZN NYLOK IRON 86 SBS07 001 SCREW M2 0 7 5 I BZN...

Page 149: ...Appendix A 139 Model Definition and Configuration Appendix A ...

Page 150: ...SNW7ST32SWW1 MC UMACcc_3 1 1G 250 BT 6L2 2 5R CBSDS_GN_1 3C_GEc_ES61 AO521 12BDc LU SBT0D 013 PA USA AO521 12BDc SNW7ST32STUS1 MC UMACcc_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEc_FRB1 AO521 12BDc LU SBT0D 012 EMEA Russia AO521 12BDc SNW7ST32RUSTRU1 MC UMACcc_3 1 1G 250 BT 6L2 8 5R CBSDS_bg_1 3C_GEc_RU61 AO521 105Dc LU SBT0D 011 EMEA Russia AO521 105Dc SNW7ST32RUSTRU1 MC UMACcc_3 1 1G 160 6L2 2 5R CBSD...

Page 151: ... CBSDS_GN_1 3C_BAG_GEk_ZH31 AO521 105Dk LU SBS0D 064 AAP Singapore AO521 105Dk SNW7ST32STSG1 MC UMACki_3 1 1G 160 BT 6L2 2 5R CBSDS_GN_1 3C_BAG_GEk_ZH31 AO521 12BDk LU SBS0D 063 AAP Singapore AO521 12BDk SNW7ST32STSG1 MC UMACki_3 1 1G 160 BT 6L2 2 5R CBSDS_GN_1 3C_BAG_GEk_ZH31 AO521 12BDk LU SBS0D 062 AAP Singapore AO521 12BDk SNW7ST32STSG1 MC UMACki_3 1 1G 250 BT 6L2 2 5R CBSDS_GN_1 3C_BAG_GEk_ZH...

Page 152: ...Cki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_HE11 AO521 105Dk LU SBS0D 050 EMEA Greece AO521 105Dk SNW7ST32STGR1 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_EL31 AO521 105Dk LU SBS0D 049 EMEA Baltic AO521 105Dk SNW7ST32STBC4 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_LT11 AO521 105Dk LU SBS0D 048 EMEA Portugal AO521 105Dk SNW7ST32STPT1 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_PT11 AO5...

Page 153: ... 2 5R CBSDS_GN_1 3C_GEk_FR21 AO521 105Dk LU SBS0D 033 EMEA Baltic AO521 105Dk SNW7ST32STBC5 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_LT11 AO521 105Dk LU SBS0D 032 EMEA Austria AO521 105Dk SNW7ST32STAT1 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_DE62 AO521 105Dk LU SBS0D 031 EMEA Eastern Europe AO521 105Dk SNW7ST32STEU5 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_PL71 AO521 105Dk LU...

Page 154: ...21 105Dk LU SBS0D 016 EMEA Middle East AO521 105Dk EM SNW7ST32EMSTME2 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_AR21 AO521 105Dk LU SBS0D 015 EMEA Middle East AO521 105Dk EM SNW7ST32EMSTME6 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_ES61 AO521 105Dk LU SBS0D 014 EMEA South Africa AO521 105Dk EM SNW7ST32EMSTZA6 MC UMACki_3 1 1G 250 6L2 2 5R CBSDS_GN_1 3C_GEk_PT11 AO521 105Dk LU SBS0D 013...

Page 155: ...5R CBSDS_GN_1 3C_GEk_ES62 AO521 105Dk S2 SBS0D 002 WW WW AO521 105Dk SNW7ST32SWW1 MC UMACki_3 1 1G 160 6L2 2 5R CBSDS_GN_1 3C_GEk_ES61 AO521 105DGc S2 SBV0D 006 WW WW AO521 105DGc SNW7ST32SWW1 MC UMAGCcc_3 1 1G 160 BT 6L2 8 5R CBSDS_GN_1 3C_F33 900_GEc_ES61 AO521 105DGc S2 SBV0D 005 WW GCTWN AO521 105DGc SNW7ST32SWW1 MC UMAGCcc_3 1 1G 160 BT 6L2 8 5R CBSDS_GN_1 3C_F33 900_GEc_ES62 AO521 105DGc S2 ...

Page 156: ...LU SBT0D 017 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dc LU SBT0D 016 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12BDc LU SBT0D 015 AAK12 5B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12BDc LU SBT0D 014 AAK12 5B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 1051c LU SBT01 002 AMDV1 05B NLED10 1 WSVGAGS UMA N SO2GBIII10 N AO521 1051c LU SBT01 001 AMDV1 05B NLED10 1 WSVGAGS UMA N S...

Page 157: ...III10 N AO521 105Dk LU SBS0D 064 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12BDk LU SBS0D 063 AAK12 5B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12BDk LU SBS0D 062 AAK12 5B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk S2 SBS0D 004 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12BDk LU SBS0D 061 AAK12 5B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12BDk LU SBS0D 060 AAK12 5B NLED10...

Page 158: ...II10 N AO521 105Dk LU SBS0D 043 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 042 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 041 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 040 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 039 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 038 AMDV1 05B NLE...

Page 159: ...II10 N AO521 105Dk LU SBS0D 019 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 018 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 017 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 016 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 015 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105Dk LU SBS0D 014 AMDV1 05B NLE...

Page 160: ...0 N AO521 105DG c S2 SBV0D 005 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105DG c S2 SBV0D 004 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105DG c S2 SBV0D 003 AMDV1 05B NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12DGc S2 SBV0D 001 AAK12 5 NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 12DGc S2 SBV0D 002 AAK12 5 NLED10 1 WSVGAGS UMA N SO1GBIII10 N AO521 105DG k S2 SBW0D 008 AMDV1 05B NL...

Page 161: ...1 12BDc LU SBT0D 003 N N N160G B5 4KS N N N AO521 105Dc S2 SBT0D 004 N N N250G B5 4KS N N N AO521 12BDc LU SBT0D 013 N N N250G B5 4KS N N N AO521 12BDc LU SBT0D 012 N N N250G B5 4KS N N N AO521 105Dc LU SBT0D 011 N N N160G B5 4KS N N N AO521 12BDc LU SBT0D 010 N N N160G B5 4KS N N N AO521 105Dc LU SBT0D 009 N N N160G B5 4KS N N N AO521 105Dc LU SBT0D 008 N N N160G B5 4KS N N N AO521 105Dc LU SBT0D...

Page 162: ...N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 059 N N N160G B5 4KS N N N AO521 105Dk LU SBS0D 058 N N N160G B5 4KS N N N AO521 105Dk LU SBS0D 057 N N N160G B5 4KS N N N AO521 105Dk LU SBS0D 056 N N N160G B5 4KS N N N AO521 105Dk LU SBS0D 055 N N N160G B5 4KS N N N AO521 105Dk LU SBS0D 054 N N N160G B5 4KS N N N AO521 12BHk LU SBS0H 002 N N N250G B5 4KS N N N AO521 12BDk LU SBS0D 053 N N N250G B5 4KS...

Page 163: ...N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 037 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 036 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 035 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 034 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 033 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 032 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 031 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 030 N N N250G B5 4KS...

Page 164: ...N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 013 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 012 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 011 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 010 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 009 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 008 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 007 N N N250G B5 4KS N N N AO521 105Dk LU SBS0D 006 N N N250G B5 4KS...

Page 165: ...521 12DGc S2 SBV0D 001 N N N250G B5 4KS N N N AO521 12DGc S2 SBV0D 002 N N N250G B5 4KS N N N AO521 105DG k S2 SBW0D 008 N N N160G B5 4KS N N N AO521 105DG k S2 SBW0D 007 N N N160G B5 4KS N N N AO521 105DG k S2 SBW0D 006 N N N160G B5 4KS N N N AO521 105DG k S2 SBW0D 005 N N N160G B5 4KS N N N AO521 32DGk S2 SBW0D 004 N N N250G B5 4KS N N N AO521 32DGk S2 SBW0D 003 N N N250G B5 4KS N N N AO521 105D...

Page 166: ... WiFi 1x1 BGN N AO521 12BDc LU SBT0D 004 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 12BDc LU SBT0D 002 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 105Dc LU SBT0D 001 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 105Hc LU SBT0H 001 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dc S2 SBT0D 003 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 105Dc S2 SBT0D 002 McAf...

Page 167: ...35 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dk LU SBS0D 034 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dk LU SBS0D 033 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dk LU SBS0D 032 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dk LU SBS0D 031 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dk LU SBS0D 030 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105Dk LU SBS0D...

Page 168: ...BS0D 002 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN N AO521 105DGc S2 SBV0D 006 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 105DGc S2 SBV0D 005 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 105DGc S2 SBV0D 004 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 105DGc S2 SBV0D 003 McAfee 5 in 1 Build in 3rd WiFi 1x1 BGN BT 2 1 AO521 12DGc S2 SBV0D 001 McAfee 5 in 1 Build in 3rd WiFi ...

Page 169: ...5 5x11 Black IU40 11190 011S wall mounted LV5 OBL LF Audio Codec Conexant CX20672 11Z Conexant CX20672 11Z B cover Mirror w Camera Mirror w Camera Battery PANASONIC 6CELL2 2 Battery PANASONIC UM 2009E Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID UM09E51 SANYO 6CELL2 2 Battery SANYO UM 2009E Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID UM09E31 SANYO 6CELL2 8 Battery SANYO UM 2009E Li Ion ...

Page 170: ...0001SDM1 TOSHIBA N160GB5 4KS HDD TOSHIBA 2 5 5400rpm 160GB MK1665GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J TOSHIBA N250GB5 4KS HDD TOSHIBA 2 5 5400rpm 250GB MK2565GSX Capricorn BS 320G P SATA 8MB LF F W GJ002J WD N160GB5 4KS HDD WD 2 5 5400rpm 160GB WD1600BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 01A01 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 01A...

Page 171: ...F SAMSUNG VR1GbIII8 VRAM SAMSUNG Graphic DDRIII 800 1Gb K4W1G1646E HC12 LF Software McAfee Antivirus application McAfee VGA Chip None UMA UMA AMD WiFi Antenna WNC PIFA PIFA Wireless LAN Foxconn 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN HM T77H121 01 Foxconn 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN HM T77H121 01 Liteon 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB...

Page 172: ...162 Appendix B ...

Page 173: ...wnload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s ...

Page 174: ...164 ...

Page 175: ...ures 1 FLASH Utility 37 Flash Utility 37 FRU Field Replaceable Unit List 131 H Hard Disk Drive Module Removing 53 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 121 Internal Microphone Failure 119 Internal Speaker Failure 118 J Jumper and Connector Locations 127 K Keyboard Removing 62 Keyboard Failure 116 L LCD Bezel Removing 78 88 LCD Failure 115 LCD Module Removing 9...

Page 176: ...ponents 159 Thermal Module Removing 73 Touch Pad Failure 117 Troubleshooting Built in KB Failure 116 Internal Microphone 119 Internal Speakers 118 LCD Failure 115 No Display 113 ODD 120 Other Failures 120 Power On 112 Touch Pad 117 USB 120 U Undetermined Problems 121 Upper Cover Removing 64 USB Failure Rightside 120 utility BIOS 29 37 V volume hotkeys 13 W Windows 2000 Environment Test 159 WLAN Bo...

Page 177: ...167 Index ...

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