Accu-Steam GG24A Installation & Operator'S Manual Download

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Accu-Steam™ Gas G2 Installation and Operators Manual

MP5017-1702

PAGE 41

WARRANTY SERVICE PROCEDURE

An AccuTemp Products, Inc. Technical Service Technician is available:

Monday thru Sunday, 7:00am to 7:00pm EST.

BASIC SERVICE AND TROUBLESHOOTING

• Contact the AccuTemp Technical Service group for all warranty service requests.
• Be prepared to supply the serial number, address, location phone and contact for the location.
•

Be prepared to complete a few simple tasks to help evaluate the problem.

• If the problem requires service at the location the AccuTemp Technical Service group will

dispatch the nearest authorized service agent.

Toll Free

800 480-0415

Office

260 469-3040

Fax

260 469-3045

Email -Service

[email protected]

Email-Parts

[email protected]

Web Site

www.accutemp.net

Service should be completed by AccuTemp

authorized service groups. Service completed

by unauthorized groups will void all factory

warranties.

NOTE

AccuTemp Technical Service must be contacted for

all warranty service requests. If not the warranty claim

maybe denied.

NOTE

Summary of Contents for GG24A

Page 1: ... the installation operational maintenance instructions thoroughly before installing servicing or operating this equipment Serial Number Model Install Date WARNING Record the serial number model number and the install date identification decal located on the left front panel of the appliance Please have this information when calling for assistance NOTE MODELS GG24A GG36A GG48A GG24B GG36B GG48B PG2...

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Page 3: ...s company or gas supplier WARNING In the event of a power failure do not attempt to operate this appliance WARNING FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WARNING Improper installation alteration adjustment service cleaning or maintenance of this appliance could cause property damage serious injury or death R...

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Page 5: ...ide would not be present in concentrations that would pose a significant risk to the consumer when the equipment is installed operated and maintained as follows 1 Installed in accordance with all local codes or in the absence of local codes with the current 2 National Fuel Gas Code Z223 1 latest addenda NFPA 54 Natural Gas and Propane Installation code CSA B149 1 as applicable 3 Installed under a ...

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Page 7: ...Limited Warranty Policy USA and Canada 4 Limited Warranty Policy International 5 Safety Warnings 6 8 Warranty Registration Instructions 9 Installation Operators Checklist and Warranty Registration Form 10 11 Specifications 12 17 Installation 18 21 Operation 22 33 Cleaning 34 35 Basic Service and Troubleshooting 36 39 Planned Maintenance 40 42 Schematic 43 44 Important Service Information 45 Notes ...

Page 8: ...actory service to perform the repair or replacement This warranty includes travel time not to exceed two hours and mileage not to exceed 50 miles 100 miles round trip but does not include post start up assistance or training tightening of loose fittings or external electrical connections minor adjustments gaskets maintenance or cleaning AccuTemp will not reimburse the expense of labor required to ...

Page 9: ...it is a manufacturing defect Proper installation is the responsibility of the dealer owner user or installing contractor and is not covered by this warranty Improper installation can affect your warranty Installation is the responsibility of the Dealer Owner User or the Installation Contractor While AccuTemp products are built to comply with applicable standards for manufacturers including Underwr...

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Page 11: ... operation Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury Indicates an imminently hazardous situation which if not avoided will result in death or serious injury DANGER CAUTION WARNING Earth Ground Dangerous Voltage ALERT Notifies the r...

Page 12: ...no user serviceable parts To avoid injury or damage to the commercial appliance use only Authorized AccuTemp Service Agents and Genuine Replacement Parts when service is required Genuine AccuTemp Replacement Parts are specified to operate safely in the environments in which they are used Some aftermarket parts or generic replacements parts do not have the same specifications to operate safely in A...

Page 13: ...itizer in contact with the stainless steel longer than 10 minutes To avoid severe burns slowly remove the grease reservoir to avoid spilling the contents It is recommended to let it cool before removing To avoid damage to the appliance do not leave a chlorine sanitizer in contact with the stainless steel longer than 10 minutes To avoid severe burns slowly remove the grease reservoir to avoid spill...

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Page 15: ...hat was sent with the appliance 2 Mail fax or scan and send via e mail the form to AccuTemp Products Inc to the contacts listed for each type on the form If you have any questions about warranty registration please contact our technical service group They are available 7 days a week from 7 00 am to 7 00 PM EST Toll Free 800 480 0415 Office 260 469 3040 Fax 260 469 3045 Email Service service accute...

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Page 17: ...nlet of the Griddle Is the 120 240VAC wall receptacle positioned in a low heat zone Note It is recommended that the wall receptacle be placed as low as State Local codes allow Placement in high heat zones like just above below or beside the exhaust flue will cause service issues that will not be covered under the product warranty Is the griddle being installed at an altitude greater than 4 000 fee...

Page 18: ...ve been adjusted to 5 WC Natural Gas 10 WC Propane Does the Flame Sense Signal reach a minimum value of 2 5 DC µA or 30 DC mV could be higher What is the maximum value of the Flame Sense Signal after the griddle reaches the operating temperature Note A valid DC milli Volt DC mV value can only be taken using the approved AccuTemp DC mV Probes PN ATR FT003 which can be purchased from AccuTemp or an ...

Page 19: ...conds or less allows turning product to same spot Smooth cold rolled stainless steel griddle surface speeds and simplifies cleaning Standard Control Features Heating indicator light 200 400 F 93 204 C digital thermostat Easy front service access to controls Control guard 3 preset temperatures available Instant surface temperature readout Manager mode to lock out temperature controls Over temperatu...

Page 20: ...820 38 3 973 32 3 820 38 3 973 32 3 820 Cooking Surface Width B 23 9 607 23 9 607 35 9 912 35 9 912 47 9 1217 47 9 1217 Cooking Surface Depth C 30 762 24 610 30 762 24 610 30 762 24 610 Rear Leg to outside of Flue E 12 305 6 152 12 305 6 152 12 305 6 152 Center Left to Right Leg F 20 508 20 508 32 813 32 813 44 1118 44 1118 Effective Cooking Area 717 sq in 574 sq in 1077 sq in 862 sq in 1437 sq in...

Page 21: ...product to same spot Smooth cold rolled stainless steel griddle surface speeds and simplifies cleaning Standard Control Features Heating indicator light 200 400 F 93 204 C digital thermostat Easy front service access to controls Control guard 3 preset temperatures available Instant surface temperature readout Manager mode to lock out temperature controls Over temperature indicator light Cooking Ca...

Page 22: ... GGF1201B4800 T1 BTU Firing Rate per Hour 42 300 42 300 65 000 65 000 85 000 85 000 Unit Width A 24 25 616 24 25 616 36 25 921 36 25 921 48 25 1226 48 25 1226 Unit Depth D 38 3 973 32 3 820 38 3 973 32 3 820 38 3 973 32 3 820 Cooking Surface Width B 23 9 607 23 9 607 35 9 912 35 9 912 47 9 1217 47 9 1217 Cooking Surface Depth C 30 762 24 610 30 762 24 610 30 762 24 610 Rear Leg to outside of Flue ...

Page 23: ...llows turning product to same spot Smooth cold rolled stainless steel griddle surface speeds and simplifies cleaning Standard Control Features Heating indicator light 200 400 F 93 204 C digital thermostat Easy front service access to controls Control guard 3 preset temperatures capable Instant surface temperature readout Manager mode to lock out temperature controls Over temperature indicator ligh...

Page 24: ... A 36 25 921 48 25 1226 Unit Installation Depth D 32 3 810 32 3 820 Cooking Surface Width B 35 9 912 47 9 1217 Cooking Surface Depth C 24 610 24 610 Rear Leg to outside of Flue E 6 152 6 152 Center Left to Right Leg F 32 813 44 1118 Effective Cooking Area 862 sq in 1150 sq in Grease Pan Capacity 6 1 2 qts 6 1 2 qts NEMA Plug 5 15 5 15 Accu SteAm Griddle GG SerieS Gas Steam Heated Tabletop Griddle ...

Page 25: ...LE TOP STAND INSTALLATION INSTRUCTIONS Improper installation alteration adjustment service maintenance or cleaning can cause property damage injury or death Read the installation operational maintenance instructions thoroughly before installing servicing or operating this equipment WARNING ...

Page 26: ...like any other griddle on the market today Any modification may permanently damage the griddle CAUTION This appliance is heavy For safe handling the installer should obtain help as needed or employ appropriate material handling equipment to remove the appliance from the skid and move into the final destination WARNING Only a qualified service or electrician should complete the installation to ensu...

Page 27: ...iance The appliance plug must be used with the appropriate receptacle Direct wiring will void the warranty GROUNDING INSTRUCTIONS Grounding provides a path for electric current to reduce the risk of shock This product is equipped with a power cord having a grounding conductor and a grounding plug The plug must be plugged into a grounded receptacle that is installed and grounded in accordance with ...

Page 28: ...iance movement If the griddle is above a 2000 feet elevation verify that the orifices are sized correctly to elevation and the heat content of gas You may need to contact your gas supplier for this information If you are unsure of the orifice size please contact the Accutemp Technical Service You will need to provide elevation and heat content of the local gas This appliance has an integral gas re...

Page 29: ...Accu Steam Gas G2 Installation and Operators Manual MP5017 1702 PAGE 22 OPERATION ...

Page 30: ... system are part of the griddle assembly At temperatures below 212 F 100 C the chamber is actually in a vacuum similar to that of a canning jar At temperatures above 212 F 100 C the chamber operates under pressure The temperature sensor senses the temperature of the steam and reports this data to the temperature control electronics which energizes the heating system This system maintains the gridd...

Page 31: ...02 PAGE 24 Data Tag Grease Drawer Adjustable Bullet Feet 304 Stainless Steel Cooking Surface Overfill Grease Drawer Indicator Display Operational Keypad Display Operational Keypad Operation Fault Indicators Tech Support Contact Info Data Tag OVERVIEW Fig 2 Fig 3 ...

Page 32: ...tional Keypad Operation Fault Indicators Tech Support Contact Info Data Tag OVERVIEW Fig 2 Fig 3 Data Tag Grease Drawer Adjustable Bullet Feet 304 Stainless Steel Cooking Surface Overfill Grease Drawer Indicator Display Operational Keypad Draft Diverter Slurry Dam Model GGH2401B48ET T1 ...

Page 33: ...l Temperature Control The appliance digital temperature control is easy to operate and requires little customer interface OPERATOR DISPLAY AND KEYPAD ON OFF KEY PROGRAM KEY LED 1 PRESET TEMP 1 KEY ASTERISK KEY LED 2 LED 3 PRESET TEMP 2 KEY PROGRAM KEY OPERATOR DISPLAY 200F OPERATION Fig 4 ...

Page 34: ...reset Temp 1 and LED 3 for Preset Temp 2 The current temperature will be displayed The temperature will increase or decrease depending on the set temperature until it has reached the preset temperature for that preset key and The LED will then go solid and the display will display rdY and remain at the set temperature until the appliance is turned off and back on Asterisk Key Used as a multi funct...

Page 35: ...ss the ON OFF switch See FIG 8 and the griddle will start to pre heat and LED 1 will blink Press and hold any PRESET KEY or for three seconds or until the LED 2 or LED 3 blinks The selected preset LED will blink and the display will show the current temperature and increase or decrease depending on the set temperature until it has reached the set preset temperature for that preset key and then go ...

Page 36: ...k key increment and decrement the Parameter Value 4 To change the default set temperature display refer to step 3 and set the selected value See Fig 6 5 When all changes are completed Exit the Managers mode and save the new parameters by pressing the Preset 2 key Managers Mode Mode P LED1 LED2 LED3 Parameter Min Setting Max Setting Default Display 0 B B B Unit of Measure 0 F 0 C 0 F 0 00 1 B B B D...

Page 37: ... Default display and alternate display options will be determined according to Parameter 2 as shown in Tables 10 21 and 10 22 Once has regulated the indicator LED above the selected key will go to solid ON For details on display operation please refer to Parameter 2 as shown in Tables 10 21 and 10 22 Set Temperature On the fly All indicator LEDs blinking Set Point Value when user Lock Mode is OFF ...

Page 38: ...nt Temperature function LED on Actual temperature Pressing the Asterisk key and the Up Arrow Key will display the current actual temperature when the unit is in Ready Mode User Lockout Mode All LEDS on solid Loc or ULoc To Set USER LOCKOUT mode press and hold the On Off key and the Asterisk key for approximately four seconds while the controller is ON After four seconds the USER LOCKOUT parameter ...

Page 39: ... its maximum temperature of 400 F 204 C The appliance will be preheated when the selected set temperature is displayed and the corresponding LED goes solid Please use caution as temperatures on and around the griddle cooking surface could cause severe burns COOKING Begin cooking only after the appliance has been preheated to the desired temperature Please note these facts You can cook all the way ...

Page 40: ...ner could cause severe burns The grease container should be checked periodically and emptied as necessary to prevent an overflow or dangerous condition To assist in indicating an overfill condition a hole located on the front of the container will allow grease to escape when overfilled The grease can contents could cause severe burns Slowly remove the grease container from the appliance to avoid s...

Page 41: ...of the appliance has standing grease and the griddle is at a high temperature using water or ice can cause the grease to splatter and cause skin burns Do not use a water jet to clean this appliance as it can harm the electronic components Do not use a stone or brick to clean griddle cooking surface Only use a fabric scrub pad Always disconnect from power source before cleaning or servicing CAUTION...

Page 42: ...nations of these liquids Seasoning the cooking surface after the daily cleaning is recommended After the non cooking surfaces are cool to the touch Empty the grease pan and wash with a mixture of dish detergent and clean water and dry with a clean dry cloth Clean the non cooking surfaces with a damp cloth and dry with a clean dry cloth Use a high quality stainless steel cleaner on a clean cloth to...

Page 43: ... not the warranty claim maybe denied NOTE Always disconnect from power source before cleaning or servicing Any in field modification that bypass the built in safety features of this appliance will result in death or serious injury Useofanyreplacementpartsotherthanthosesupplied by AccuTemp can cause injury to the operator or damage the appliance and voids all warranties NOTE There are no user servi...

Page 44: ...ld be cleaned with a wire brush and or emery cloth Caution DO NOT use any abrasive that contains aluminum oxide This will leave a coating on the flame sensor that could cause the unit not to light X X Clean all buner orifices making sure that each orifice is clear and unobstructed It may be necessary to a drill the same size of the orifice if very soiled X X Inspect the burner venturi tubes for fo...

Page 45: ...er wrench Phillips screwdriver stainless steel brush Accutemp adaptor part number ATR FT003 and a digital voltmeter able to read dc millivolts Tasks 1 Remove the retaining screws and remove the probe assembly 2 Brush all probes to remove foreign material 3 Re install the probe assembly and verify operation 4 Check millivolts by grounding black lead of adaptor to the chassis then inserting the red ...

Page 46: ...fore making any pressure adjustments Remove the 1 8 NPT pipe plug from the main gas valve and install the 1 8 NPT barbed hose fitting Tighten and mount one length of the rubber hose 2 Allow the appliance to heat up to al least 200 F First check the main burner regulator pressure Remove the rubber hose and replace with the manometer tube The pressure should be 5 WC for natural gas and 10 WC for pro...

Page 47: ...e warranty claim maybe denied NOTE Always disconnect from power source before cleaning or servicing Any in field modification that bypass the built in safety features of this commercial appliance will result in death or serious injury Use of any replacement parts other than those supplied by AccuTemp can cause injury to the operator or damage the commercial appliance and voids all warranties NOTE ...

Page 48: ...ared to complete a few simple tasks to help evaluate the problem If the problem requires service at the location the AccuTemp Technical Service group will dispatch the nearest authorized service agent Toll Free 800 480 0415 Office 260 469 3040 Fax 260 469 3045 Email Service service accutemp net Email Parts parts accutemp net Web Site www accutemp net Service should be completed by AccuTemp authori...

Page 49: ...ource and contact AccuTemp Technical Service for additional Instructions Make sure to hold the On Off Key for a minimum of 3 seconds until the display turns off Preset Temperatures are not working Check the preset temperature by pressing each key momentarily to display the Preset Temp If the Preset Temp settings are correct and the appliance will not regulate to the Preset Temp contact AccuTemp E0...

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Page 51: ...claim maybe denied Always disconnect from power source before cleaning or servicing Any in field modification that bypass the built in safety features of this appliance will result in death or serious injury Use of any replacement parts other than those supplied by AccuTemp can cause injury to the operator or damage the commercial appliance and voids all warranties NOTE There are no user serviceab...

Page 52: ...TD N O N C COM 7 4 1 N O N C COM 8 5 2 3 6 RLY 2 DC COIL BRN WHT GRAY GRY WHT BRN WHT BRN OVER TEMP VIO L1 L2 N C N O COM RTD RESET HIGH LIMIT CONTROLLER YEL BRN ZR1 38V ZR2 38V PV MV GAS VALVE 1 2 3 4 5 6 SPARK MODULE GRN HV IGNITOR BURNER BLK WHT GRN 2 1 WHT BLK RED YEL BLU HEAT RED RED BLK WHT 240V 208V 120V COM 24V RED ORN 75 A F2 75 A F1 IGN FAULT BLU WHT FAULT TIMER 1 2 3 1 2 J2 POWER INPUT ...

Page 53: ...unday 7 00am to 7 00pm EST 800 480 0415 or 260 469 3040 TECHNICAL SERVICE TOLL FREE 800 480 0415 PHONE 260 469 3040 FAX 260 460 3045 E MAIL service accutemp net Hours of Operation 7 00 am 7 00 pm EST 7 days a week INFORMATION IMPORTANT SERVICE INFORMATION Must contact AccuTemp Products Technical Service for all warranty service requests for authorization and dispatch of authorized service provider...

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Page 55: ...Accu Steam Gas G2 Installation and Operators Manual MP5017 1702 PAGE 46 NOTES ...

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