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License and Warranty
11
Non‑Warranty Service Policy
Roche Non‑Warranty Service Policy applies to meters where the above warranty has not become
effective, has become inapplicable, or has expired. Roche will replace, at its option, meters returned to it
for a service charge (not to exceed $35).
Replacement will be with the same or similar product. Replacement meters will be warranted for a period
of 90 days from shipment under a limited warranty providing for replacement of parts and labor at no
charge.
Warranty and Service Instructions
All requests for return of Accu‑Chek Guide meters under the above warranty or service policy must be
made to the Accu‑Chek Customer Care Service Center. You will be mailed a return authorization label,
which must be affixed to your carton for shipping the system to Roche. Cartons received without this
label will be returned to you at your expense.
Customers experiencing difficulties should review the troubleshooting information in
Meter Maintenance
and Troubleshooting
of this manual. Further inquiries should be directed to the Accu‑Chek Customer
Care Service Center.
Be sure to fill out and mail the Warranty Card that comes with the Accu‑Chek Guide system.
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Summary of Contents for Guide
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Page 20: ...18 Your New System 1 54988_08100918001_EN indb 18 9 30 16 5 04 PM ...
Page 38: ...36 Blood Glucose Tests 3 54988_08100918001_EN indb 36 9 30 16 5 04 PM ...
Page 64: ...62 Meter Settings 5 54988_08100918001_EN indb 62 9 30 16 5 04 PM ...
Page 82: ...80 Review Your Data 6 54988_08100918001_EN indb 80 9 30 16 5 04 PM ...
Page 96: ...94 Wireless Communication and Meter Pairing 7 54988_08100918001_EN indb 94 9 30 16 5 04 PM ...
Page 122: ...120 Technical Information 10 54988_08100918001_EN indb 120 9 30 16 5 04 PM ...
Page 128: ...126 Notes 54988_08100918001_EN indb 126 9 30 16 5 04 PM ...
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