104
Meter Maintenance and Troubleshooting
9
The meter is connected to a PC
and a test cannot be
performed.
EITHER remove the USB cable
and perform a test OR remove
the test strip and start a data
transfer.
The meter will not turn on or
the display is blank.
• Batteries are dead.
Insert new batteries.
• Display is damaged. / Meter
is defective.
Contact the Accu‑Chek
Customer Care Service Center
at 1‑800‑858‑8072.
• Extreme temperatures.
Move the meter to a more
temperate area.
The connection between the
meter and PC was lost.
Disconnect and reconnect the
USB cable and retry the
connection. Contact the
Accu‑Chek Customer Care
Service Center at
1‑800‑858‑8072 if the
connection is lost again.
Error Messages
w
WARNING
• Never make therapy decisions based on an error message.
• If you have any concerns or see any other error message, contact the Accu‑Chek Customer Care
Service Center at 1‑800‑858‑8072.
Error Messages
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Summary of Contents for Guide
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Page 20: ...18 Your New System 1 54988_08100918001_EN indb 18 9 30 16 5 04 PM ...
Page 38: ...36 Blood Glucose Tests 3 54988_08100918001_EN indb 36 9 30 16 5 04 PM ...
Page 64: ...62 Meter Settings 5 54988_08100918001_EN indb 62 9 30 16 5 04 PM ...
Page 82: ...80 Review Your Data 6 54988_08100918001_EN indb 80 9 30 16 5 04 PM ...
Page 96: ...94 Wireless Communication and Meter Pairing 7 54988_08100918001_EN indb 94 9 30 16 5 04 PM ...
Page 122: ...120 Technical Information 10 54988_08100918001_EN indb 120 9 30 16 5 04 PM ...
Page 128: ...126 Notes 54988_08100918001_EN indb 126 9 30 16 5 04 PM ...
Page 129: ...127 Notes 54988_08100918001_EN indb 127 9 30 16 5 04 PM ...
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