Accelerated 6310-DX, User Manual, Page: 42 / 235

Troubleshooting Troubleshooting
Resetting Your Device Resetting Your Device

While the settings are reset, the device's firmware version remains the same.
To reset the device to factory default settings, press and release the ERASE ERASE switch once on the
rear of the device when the device is switched on. This will erase all device-specific settings to
their original state (excluding any automatically generated keys/certificates), and it will
automatically reboot.
Out-of-Band SMS Commands Out-of-Band SMS Commands

This feature is only available via Accelerated View.
A set of emergency remote commands can be sent via SMS to the device to provide Out-Of
Band (OOB) recovery for the device. These SMS commands allow you to perform actions such
as factory resets, reboot the device, and restore to the backup firmware partition, all without
requiring the device to have an active IP (WAN) connection. Similar to the standard remote
commands, these can be used to provide control over the device without any on-site
interaction. To utilize this feature, SMS must be enabled for the SIM card used by the device.
The complete list of SMS commands is defined in the Accelerated View Accelerated View
™
User Manual User Manual ..
User Manual
Page 42 Page 42 6310-DX