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User Manual

Page 210

Page 210

6310-DX

Summary of Contents for 6310-DX

Page 1: ...6310 DX...

Page 2: ...arted with Accelerated View 25 Custom Settings 28 Dual WAN Configurations 29 Interface Configuration 32 Firewall Settings 35 Virtual Router Redundancy Protocol 36 Terminal on Unit 37 AT Command Access...

Page 3: ...ccess with IPSec tunnels 110 Dual Modem Setup 113 Single USB Modem Setup 116 Carrier Specific APN List firmware 18 4 and later 119 Carrier Specific APN List firmware 18 1 and prior 121 Intelligent Cel...

Page 4: ...through Activity Not Acting as Intended on Device Firmware RESOLVED 230 Verizon SIM with static APN registers but doesn t connect on RESOLVED 232 1002 CM04 plug in Modem does not report cellular locat...

Page 5: ...Package Contents Package Contents 6310 DX Unit 6310 DX Unit User Manual Page 5 Page 5 6310 DX...

Page 6: ...Cellular Antennas 2x Cellular Antennas 2x Ethernet Cable Ethernet Cable Power Supply Unit Power Supply Unit User Manual Page 6 Page 6 6310 DX...

Page 7: ...Mounting Bracket Mounting Bracket User Manual Page 7 Page 7 6310 DX...

Page 8: ...t 2 Full device reset 3 Firmware reversion 1 Single pressing the ERASE button will reset the device configurations to factory default it will it will not not remove any automatically generated certifi...

Page 9: ...Front of the 6310 DX Front of the 6310 DX 6 Connection Indicator 7 Signal Bar Indicators User Manual Page 9 Page 9 6310 DX...

Page 10: ...Back of the 6310 DX Back of the 6310 DX 8 LAN WAN Indicator 9 SIM1 2 Indicator User Manual Page 10 Page 10 6310 DX...

Page 11: ...ries The PSU comes with the United States style plug installed To change the plug tip While holding down the PUSH button slide the current plug tip forward Pull off the attached plug tip Slide the new...

Page 12: ...IM 2 slots If using only one SIM card insert it into SIM 1 A second SIM may be inserted into slot SIM 2 for an alternate wireless carrier 2 With the antennas SMA connectors pointing outward slide the...

Page 13: ...use the plate with the cut outs for the antenna connectors To remove the plug in LTE modem pinch the two vertical sides of the white clip as shown below and slide out the modem User Manual Page 13 Pag...

Page 14: ...X will attempt to use DHCP to establish an Internet connection either through its cellular modem or the ethernet port 1 Indicator lights on the Wireless Strength Indicator show you the cellular networ...

Page 15: ...LTE Status Indicators LTE Status Indicators Signal Strength Indicators Signal Strength Indicators User Manual Page 15 Page 15 6310 DX...

Page 16: ...ive values denote a larger number So for example a 85 is a better signal than 90 NOTE For more information regarding how signal strength is calculated and subsequently displayed via the LED indicators...

Page 17: ...h indicator on the front of the device Minimum cellular signal strength for proper operation is 2 bars 3 After the optimal location has been determined remove the battery pack and connect either the m...

Page 18: ...the included passive Power over Ethernet PoE injector will simplify the installation cabling and allow for improved cellular signal strength The POE injector cable allows the DC power and Ethernet co...

Page 19: ...ocket If the green LED marked DC DC OUT OUT is not illuminated after connecting to the 6310 DX verify the integrity of the Ethernet cable The PoE injector must be connected to LAN port 1 on the DX for...

Page 20: ...e DX s primary network connection Modem cellular at a metric of 3 Modem Configuration Modem Configuration SIM Failover after 5 attempts Carrier Smart Select enabled Network Settings Network Settings L...

Page 21: ...SN etc data transmitted received and more Email notifications based on connectivity device firmware and signal strength Remote control Out of band SMS recovery Devices using Accelerated View typically...

Page 22: ...o Enable central management Enable central management 2 optional If this is the first time the device has been configured you will also need to update the root user s password under Users Root Passwor...

Page 23: ...e To do so 1 Connect to the device s local UI by navigating to its default gateway address in a web browser 2 From the Configuration Configuration tab enter the name of the APN that should be associat...

Page 24: ...User Manual Page 24 Page 24 6310 DX...

Page 25: ...bottom label 2 Select the MAC address of your device and bring up its Details Details page 3 Navigate to the Configuration Configuration tab of the left side menu 4 Follow the Edit Group Configuration...

Page 26: ...waiting to check in and apply any changes propagated from the cloud The following remote commands are available Check Status Check Signal Strength Perform Speed Test ARPing Attached Device Send Wake...

Page 27: ...k Configuration menu option to update a device immediately Learning More Learning More Details on using Accelerated View can be found in the Accelerated View User s Guide Accelerated View User s Guide...

Page 28: ...l be applied to the intended recipient s as soon as those devices check in with the web service for synchronization This occurs once every 24 hours by default though it can be rescheduled as necessary...

Page 29: ...ity over all other interfaces by default as seen by its Metric value of 1 Connectivity Monitoring Connectivity Monitoring Both tests are set via the default group config in Accelerated View it is not...

Page 30: ...IM slots The two cards can be from the same carrier or from different carriers Load Balancing Load Balancing Traffic can be balanced between the Ethernet and Cellular WAN interfaces This feature often...

Page 31: ...ng the Ethernet WAN to a weight of 20 and the Cellular WAN to a weight of 5 establishes a 4 1 ratio the Ethernet interface will handle 4x the amount of data with this configuration User Manual Page 31...

Page 32: ...IPv4 entry 3 The Address Address field contains the range of IPs available for assignment NOTE NOTE The subnet mask must also be specified Changes made to the IPv4 Address must also be updated in the...

Page 33: ...Monitoring This assumes a static private IP is desired for the interface VLAN Management VLAN Management Before creating a Virtual LAN route for the DX series cellular extender be sure that its corres...

Page 34: ...User Manual Page 34 Page 34 6310 DX...

Page 35: ...Protocol Protocol can be left at their default values unless changes are required by the request being serviced by this port forwarding configuration 4 Specify the public facing Port Port for remote a...

Page 36: ...RP Network VRRP 2 In the Add Add VRRP Instance text field enter a name for the entry 3 Enable the instance 4 Specify an Interface Interface this will typically be set to LAN LAN meaning all four LAN p...

Page 37: ...ess leverages the management tunnel established between the 63xx series device and Accelerated View For details on the monthly data usage for this access refer to the following article Data Usage Esti...

Page 38: ...d View IPSec Accelerated View set the Management priority Management priority to 10 10 This will tell the 63xx series device to treat the AView IPSec tunnel as the highest priority management interfac...

Page 39: ...ect management IP is reported from the 63xx series device to Accelerated View clicking the Terminal on Unit Terminal on Unit will open a page on Accelerated View to provide the user access to the cons...

Page 40: ...ou if you want exclusive access This allows you to send AT commands to the device while still allowing the device to connect disconnect and or reconnect to the Sprint network Example AT command access...

Page 41: ...IMEI SV 11 FSN J8513103240310 GCAP User Manual Page 41 Page 41 6310 DX...

Page 42: ...ature is only available via Accelerated View A set of emergency remote commands can be sent via SMS to the device to provide Out Of Band OOB recovery for the device These SMS commands allow you to per...

Page 43: ...address they can configure a static IP on the PC laptop of 192 168 210 2 24 with a gateway of 192 168 210 1 Once the PC laptop has an IP address open the following URL in a browser on the PC https 19...

Page 44: ...NOTE NOTE Logging across reboots should be enabled only to debug issues and then disabled ASAP to avoid unnecessary wear to the flash memory User Manual Page 44 Page 44 6310 DX...

Page 45: ...te in Progress DO NOT POWER OFF DEVICE Firmware Update in Progress DO NOT POWER OFF DEVICE Solid Yellow Solid Yellow 6310 DX is starting up 6310 DX is starting up If LED remains solid yellow for more...

Page 46: ...s If LED status continues determine the number of Signal Strength LEDs None Power off the 6300 CX swap the antennas on the back of the 6300 CX and power on the 6300 CX If this resolves the connectivit...

Page 47: ...ovider s SIM card Yes Power off the 6300 CX swap the antennas on the back of the 6300 CX and power on the 6300 CX If this resolves the connectivity and the 6300 CX displays two or more bars of signal...

Page 48: ...M card and the Modem section of the 6300 CX configuration to verify both are setup with the proper APN Are there any ports that are required but cannot be accessed on the client device Are there any p...

Page 49: ...reboot if using a standard APN If no verify the Network Interfaces LAN section of the 6300 CX config is setup with a static IP and the DHCP server is enabled Online but with VPN issues Reduce the Mod...

Page 50: ...Verify that the desired ports are forwarded to the appropriate IP addresses Offline Is the client device receiving a DHCP address from the 6300 CX Is the client device receiving a DHCP address from t...

Page 51: ...to 1400 Briefly Online 1 Disconnect Ethernet cable from CX power cycle Wait for CX to fully connect then reconnect Ethernet port 2 Verify the 6300 CX is using the correct APN e g on Verizon the 6300...

Page 52: ...elerated devices support standard mini SIMs 2FF Does the Accelerated 6310 DX fail back to 3G Does the Accelerated 6310 DX fail back to 3G Yes if the Accelerated 6310 DX doesn t recognize a 4G LTE netw...

Page 53: ...E REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE INDUSTRY CANADA CAN ICES 3 A NMB 3 A THIS PRODUCT IS INTENDED FOR OPERATION IN A COMMERCIAL OR INDUSTRIAL ENVIRONMENT AND SHOULD NOT BE USED I...

Page 54: ...rom the date of purchase This Limited Warranty is not intended to include damage relating to shipping delivery installation applications and uses for which the Product was not intended cosmetic damage...

Page 55: ...S WILL ACI BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO COMPENSATION REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PR...

Page 56: ...tails Accelerated View utilizes the IPSec tunnel the Accelerated cellular extender establishes to ipsec accns com or remote accns com to provide terminal access to the console of the device For detail...

Page 57: ...he User User and Password Password for the device and hit enter 3 At the prompt type a a for Admin CLI Admin CLI and hit enter If typing in the user and password brings you directly to the prompt prom...

Page 58: ...ice You can access the cellular extender on its LAN IP address default 192 168 2 1 or its default 192 168 210 1 IP address Below is an example SSH login process 1 SSH to the ACL device at its LAN IP a...

Page 59: ...Quit Select access or quit admin a Connecting now exit to disconnect from Admin CLI Command Breakdown Command Breakdown 1 atcmd atcmd run AT commands to cellular modem in the device 2 config config m...

Page 60: ...e without Accelerated View Configuration Steps Configuration Steps Open the configuration profile for the 6310 MX and make the following changes 1 Under Network Interfaces WAN Network Interfaces WAN d...

Page 61: ...the IP address of the cellular modem connection as a passthrough to the client device connected to port 1 Important Important The client device receiving the passthrough IP will only be able to use t...

Page 62: ...User Manual Page 62 Page 62 6310 DX...

Page 63: ...through connectivity to a device connected on port 1 of the 6310 DX For more details on the default settings of the 6310 DX see the Default Settings section of the 6310 DX User s Manual Also refer to...

Page 64: ...lient device is in a state ready for PXE boot A generic Linux distribution is used as an example for the set up and no operating system installations will be covered Configuration Steps Configuration...

Page 65: ...User Manual Page 65 Page 65 6310 DX...

Page 66: ...establish the following details before configuring the 6310 DX The IP address of the client device on the LAN port The external port you want to forward to the client device The port you want to acce...

Page 67: ...anges Under Firewall Firewall Port Forwarding Port Forwarding click Add Add to create a new entry Set the following options under the new port forwarding rule Interface Interface Modem Prototol Protot...

Page 68: ...lot 2 We will leverage this automatic SIM failover along with a connectivity monitor to setup the 6310 DX to failover between SIM cards if either SIM is unable to establish a cellular connection In th...

Page 69: ...rgets a ping test to 128 136 167 120 128 136 167 120 and a HTTP test to distro accns com distro accns com Note Note 2 different tests are recommended to prevent false positives NOTE NOTE Best practice...

Page 70: ...DX User s Manual For this setup you will need the 6310 DX with both a primary WAN Ethernet connection and a cellular modem connection Sample Sample The sample configuration below shows a 6310 DX with...

Page 71: ...et to a number higher than the the value in Network Interfaces WAN IPv4 Metric Network Interfaces WAN IPv4 Metric The interface with the lower metric takes higher precedence By default the cellular mo...

Page 72: ...rgets Test targets a ping test to 128 136 167 120 128 136 167 120 and a HTTP test to firmware accns com firmware accns com Note Note 2 different tests are recommended to prevent false positives NOTE N...

Page 73: ...User Manual Page 73 Page 73 6310 DX...

Page 74: ...g under default settings which provide DHCP connectivity to devices connected to the 6310 DX s LAN ports For more details on the default settings of the 6310 DX see the Default Settings Default Settin...

Page 75: ...ces WAN IPv4 Weight setting This will set a 1 1 ratio between the two WAN interfaces so each interface is handling 50 of the WAN network traffic NOTE NOTE The weight weight setting can be adjusted if...

Page 76: ...User Manual Page 76 Page 76 6310 DX...

Page 77: ...CX for Site to Site VPN Access it must be in router mode router mode Sample Sample The sample configuration below shows a 6300 CX building a tunnel to a 6350 SR through its cellular modem The client...

Page 78: ...ec settings to the new entry The following settings reflect the sample setup in the diagram above 1 Enter in the PSK into the Pre shared key Pre shared key 2 Change Local endpoint ID ID type Local end...

Page 79: ...be 172 21 1 1 24 Under Policies Policies click Add Add to create a new policy and enter the following settings 1 Set Policy Local network Type Policy Local network Type to Custom network Custom netwo...

Page 80: ...vailable WAN interface 5 Change Remote endpoint ID ID type Remote endpoint ID ID type to Raw Raw 6 Set the remote ID in Remote Remote endpoint ID Raw ID Value endpoint ID Raw ID Value e g nps 7 Set th...

Page 81: ...User Manual Page 81 Page 81 6310 DX...

Page 82: ...everages the management tunnel established between the 63xx series device and Accelerated View For details on the monthly data usage for this access refer to the following article Data Usage Estimates...

Page 83: ...lerated IPSec Accelerated View View set the Management priority Management priority to 10 10 This will tell the 63xx series device to treat the AView IPSec tunnel as the highest priority management in...

Page 84: ...ect management IP is reported from the 63xx series device to Accelerated View clicking the Terminal on Unit Terminal on Unit will open a page on Accelerated View to provide the user access to the cons...

Page 85: ...ted View you are good to go Details Details Accelerated View utilizes the IPSec tunnel the 63xx series device establishes to remote accns com to send remote commands to the device One of the available...

Page 86: ...t the nuttcp speed test server with the following command nuttcp S The 63xx series device will need access to this server on UDP ports 5000 and 5001 Please ensure proper firewalls are opened to allow...

Page 87: ...etails page in Accelerated View The 63xx series device will acknowledge the request to perform the speed test and will send another event to Accelerated View once the speed test completes Clicking on...

Page 88: ...ated device It is imperative that the default password is changed to a more secure key to prevent intrusions Sample Configuration Sample Configuration Open the configuration profile of the device and...

Page 89: ...Once the configuration has been updated click the Terminal on Unit Terminal on Unit hyperlink available from the Device Details Device Details screen User Manual Page 89 Page 89 6310 DX...

Page 90: ...d a cellular modem connection You will also need to the MAC address of any client devices you want to always use the cellular modem connection Sample Sample The sample configuration below shows a 6350...

Page 91: ...etwan 4 Under Network Routes Policy based routing Network Routes Policy based routing setup a new policy with the following settings 1 Interface Interface Modem 2 Source address Type Source address Ty...

Page 92: ...User Manual Page 92 Page 92 6310 DX...

Page 93: ...onnect a Android OS device client to the server are similar This enables a road warrior set up to allow roaming devices iOS Android OS devices to connect into a device serving an OpenVPN TUN style tun...

Page 94: ...tutorials how to set up an openvpn server on ubuntu 16 04 The client devices iOS Android OS devices require the OpenVPN Connect app from their respective app libraries App Store https itunes apple co...

Page 95: ...Set Address Address to 192 168 2 1 24 this must be a valid gateway in the network of the IP address range 6 Specify the First IP address First IP address and the Last IP address Last IP address of the...

Page 96: ..._tun ovpn file attached client dev tun proto udp remote 172 16 0 135 1194 resolv retry infinite nobind persist key persist tun remote cert tls server cipher AES 256 CBC verb 3 auth user pass ca BEGIN...

Page 97: ...option is used make sure there is no argument passed i e pass txt as the application will try to search for the file locally Also ensure the correct static IP address and port is inserted in the remot...

Page 98: ...all the active connection details Note for Android OS users Step 2 locating and opening the ovpn file can be quite different from an iOS device You will need to apply the correct steps to load the ovp...

Page 99: ...up The purpose of intelliFlow is to keep track of the network data usage and traffic information therefore the only requirement is that the device is powered on and the local WebUI is accessible The c...

Page 100: ...User Manual Page 100 Page 100 6310 DX...

Page 101: ...s is to be enabled in central management Configuration Steps Configuration Steps This configuration enables the local shell access for an existing root user This procedure is applicable to any other u...

Page 102: ...Once the configurations have been successfully saved the UE s shell can be accessed via SSH Below is an example shell login process ssh root 192 168 2 1 password User Manual Page 102 Page 102 6310 DX...

Page 103: ...Access selection menu a Admin CLI s Shell q Quit Select access or quit admin s Connecting now exit to disconnect from shell User Manual Page 103 Page 103 6310 DX...

Page 104: ...tion Users Add User enter in the new username and click Add Add 2 Enter in the password for the new user 3 Under Groups Groups for the new user select the default admin admin group You can create a ne...

Page 105: ...User Manual Page 105 Page 105 6310 DX...

Page 106: ...ill ensure the LAN or passthrough if specified interface is disabled Config Setup Config Setup Create a new custom script under System Scheduled tasks custom scripts System Scheduled tasks custom scri...

Page 107: ...fi url https aview accns com api v4 devices usage json auth_token api_token device_id mac start_date start_date end_date end_date interface intf request_result curl kL w http_code sfo tmp results txt...

Page 108: ...bling LAN traffic until monthly rollover date network_enabled 0 config set network_to_enable_disable enable false else accns_log w config Data usage within monthly limit usage out of usage_limit bytes...

Page 109: ...Example alert notifying data plan throttle enable and disable Example alert notifying data plan throttle enable and disable User Manual Page 109 Page 109 6310 DX...

Page 110: ...nnel to the IPSec endpoint NOTE the 63xx series of devices support building IPSec tunnels to the following endpoints SonicWall routers strongswan IPSec servers OpenVPN IPSec servers other 63xx series...

Page 111: ...interface Leaving Local endpoint type Local endpoint type to Interface Interface as Default Default route route will allow the tunnel to be built through any available WAN interface 7 Change Remote en...

Page 112: ...alternative If you would instead like to have all outbound traffic go through this tunnel set Policy Remote network Policy Remote network to 0 0 0 0 0 0 0 0 0 0 User Manual Page 112 Page 112 6310 DX...

Page 113: ...rted USB modem Ethernet WAN interfaces may be added to or swapped in place of failover prioritization between cellular WAN interfaces if available NOTE NOTE Accelerated devices only support the follow...

Page 114: ...ration Sample Dual Modem aView Configuration 1 Under Network Modems Add Modem Network Modems Add Modem create a new entry named usb The name can be different if desired 2 Change the Match modem by Mat...

Page 115: ...e Maximum number of Maximum number of interfaces interfaces from 1 to 2 under the Network Modems Modem Network Modems Modem section of the configuration This enables the device to allow more than one...

Page 116: ...ess 340u AT T Beam Sierra Wireless 313u AT T Momentum Sierra Wireless 313u T mobile Unlocked Momentum Aircard 320u Telstra 4G Novatel U620L Verizon Pantech UML290 Verizon Pantech UML295 Verizon Sierra...

Page 117: ...is sample single USB modem aView configuration sets the external USB as the primary modem The internal 1002 CM modem will not be utilized 1 Under Network Modems Modem Match port Network Modems Modem M...

Page 118: ...User Manual Page 118 Page 118 6310 DX...

Page 119: ...over a custom APN may require an alternative Internet connection via its Ethernet WAN port or a local configuration change before coming online to sync with its cloud template Click here for more inf...

Page 120: ...8 Under Network Interfaces vzwmodem Match SIM by Network Interfaces vzwmodem Match SIM by choose Carrier 9 Under Network Interfaces vzwmodem Match SIM carrier Network Interfaces vzwmodem Match SIM ca...

Page 121: ...require an alternative Internet connection via its Ethernet WAN port or a local configuration change before coming online to sync with its cloud template Click here for more information about staging...

Page 122: ...referenced previously in this document under the Goals section above 3 Click the Add Add button to create a new APN entry for the list 4 Enter a designation for the entry using the Label Label field...

Page 123: ...causing the site to lose connectivity until that particular network is available again What this script does is it will set the device to 4G only if we get a connection then life is good If we don t...

Page 124: ...1 done if cellular_connection 0 then ret 1 fi return ret connect_to_rat 1 return 1 sleep wait_time if runt get mm modem modem_index status gtech tr a z A Z 1 modem_is_online then logexit 1 connection...

Page 125: ...network modem modem access_tech all modem_is_online logexit connection active after setting access_tech to ALL modem reset logexit rat script failed to establish connection resetting modem User Manua...

Page 126: ...connection process over again Config Setup Config Setup Minimum firmware Minimum firmware 18 4 54 Create a new custom script under System Scheduled tasks custom scripts System Scheduled tasks custom...

Page 127: ...UP then ip link set dev wan up sleep 5 fi if ip route grep q dev wan then test_failed No WAN connection elif ping_test then test_passed else test_failed ping failure to IP test_server fi lower WAN pri...

Page 128: ...erver at the interval specified in its configuration settings The default speed test server is speedtest accns com Those results are then posted under the Cellular Details Cellular Details tab for the...

Page 129: ...best of breed Accelerated View cloud management system Please note that even though the service was designed with standard reporting control intervals these values can be adjusted downward to obtain n...

Page 130: ...n before leveraging this approach Option 2 in the table below NOTE NOTE Charges for SMS messages may apply Please consult your cellular carrier for billing details Service Function Service Function St...

Page 131: ...ction Status Interval Status Interval Usage Usage Notes Notes Modem firmware upgrade As needed less frequent than device firmware updates 60MB Updates firmware on the embedded cellular modem User Manu...

Page 132: ...5 RSRP 105 rsrp_bars 2 199 RSRP 115 if we re connected to the cellular network rsrp_bars 1 if not rsrp_bars 0 If RSRP 199 then use RSSI as the value and run it through the same algorithm described abo...

Page 133: ...nal strength RSSI 80 bars 5 89 RSSI 80 bars 4 98 RSSI 89 bars 3 104 RSSI 98 bars 2 RSSI 104 if we re connected to the cellular network bars 1 if not bars 0 bars is then reported as the signal strength...

Page 134: ...ncurrent sessions though this value can be adjusted via custom configuration The maximum is 65 536 though this assumes sessions are short lived and or low bandwidth a good upper limit is 10 000 New Se...

Page 135: ...ddress You would have to reload the firewall for the device to resolve the domain to the new IP It is better to stick with IP addresses in firewall rules instead of FQDNs User Manual Page 135 Page 135...

Page 136: ...te Verizon APNs with the SIM Since the correct APN was already tried this fallback list of APNs will try APNs that are not provisioned with the SIM The result is the 63xx series device gets stuck tryi...

Page 137: ...User Manual Page 137 Page 137 6310 DX...

Page 138: ...of the options below requires the device to be online and in sync with Accelerated View Option 1 OTA command If the 63xx series router is on firmware version 17 8 128 or higher users can send the Upda...

Page 139: ...rsion 17 8 128 or higher users can configure the router to check for modem firmware updates at a scheduled interval This option is found under the System Scheduled tasks System maintenance System Sche...

Page 140: ...ptions requires the user to directly access the web UI of the 63xx series device Option 1 Select from pre loaded firmware list The Category 3 series of cellular modems have smaller firmwares that our...

Page 141: ...Accelerated firmware accns com server in order for this query to work As part of this process the 63xx series router will download the new firmware file over the Internet approximately 30 60MB and on...

Page 142: ...e modem To manually upload a firmware file onto the modem inside a 63xx series router 1 Select the Choose File Choose File button under the Upload Modem Firmware Upload Modem Firmware section 2 Select...

Page 143: ...User Manual Page 143 Page 143 6310 DX...

Page 144: ...an external source of the cellular IP of an Accelerated cellular device on firmware 18 4 54 22 configured with IP Passthrough IP Passthrough Knowledge Article http kb accelerated com m 67105 l 745871...

Page 145: ...User Manual Page 145 Page 145 6310 DX...

Page 146: ...nable persistent system logs Use 7 Zip or any other file archiving utility to extract a support report Its contents are organized into the following directories etc etc This folder most notably contai...

Page 147: ...cts in the Linux kernel buffer heads inodes dentries etc have their own cache contained in this output config_dump public The device s current settings scrubbed of passwords and preshared keys conntra...

Page 148: ...s sub directories ls_ RlhA_var An index of items in var and its sub directories lsusb A list of USB ports and any connected peripherals mmcli dump A repository of critical information about the cellul...

Page 149: ...hat file is renamed to messages 0 and a new running log is written to the now empty messages log Directory Directory File Name File Name Notes Notes var log messages Current syslog information message...

Page 150: ...nto the device s configuration before connecting to the cellular network as intended NOTE NOTE For assistance with initial cellular connectivity using non standard APNs please click here AT T AT T 100...

Page 151: ...ra m2m Vodafone Vodafone live vodafone com Australia wbb attbusiness net Netherlands Other Other blank 10008 i2gold 11226 mcs MNS OOB APN01 com attz altaworx02 com attz 11904 mcs m2m com attz broadban...

Page 152: ...ccelerated and Default Provider list fail to yield a successful connection the device will continue cycling through these APNs until joining a cellular network Devices can be locked to specific APNs a...

Page 153: ...0 8937410 internet internet dns am Orange 28310 8937410 mms mms dns am Orange 28310 8937410 orangemms mms dns am Orange 28310 8937410 mms mms dns am Orange 28310 8937410 orange mms mms dns am Orange 2...

Page 154: ...8954320 8954330 internet ctimovil com ar internet dns ar Claro 722310 722320 722330 8954310 8954320 8954330 mms claro com br mms dns ar Movistar 722010 722070 8954010 8954070 internet gprs unifon com...

Page 155: ...3203 894303 general t mobile uk mms dns at T Mobile 23203 894303 wap voicestream com mms dns at tele ring 23207 894307 web internet dns 2 213 16 at tele ring 23207 894307 mms mms dns at Orange 23205 8...

Page 156: ...NK 50502 896102 splns888a1 dns au BLiNK 50502 896102 connect dns au Crazy John s 50503 50538 896103 896138 purtona net internet dns 2 203 21 au Crazy John s 50503 50538 896103 896138 purtona wap wap d...

Page 157: ...96102 connect internet dns 2 198 14 au Optus 50502 896102 connectcap internet dns 2 198 14 au Optus 50502 896102 preconnect internet dns 2 198 14 au Optus 50502 896102 mms mms dns au TPG Mobile 50502...

Page 158: ...dns 6 au Virgin Mobile 50502 896102 VirginBroadband internet dns au Vodafone 50503 896103 vfinternet au internet dns au Vodafone 50503 896103 vfprepaymbb internet dns 2 203 21 au Vodafone 50503 896103...

Page 159: ...ns 1 bd Robi AKTel 47002 8988002 internet internet dns 1 bd Robi AKTel 47002 8988002 wap mms dns bd Banglalink 47003 8988003 blweb internet dns 1 bd Banglalink 47003 8988003 blweb internet dns 1 bd Ba...

Page 160: ...internet dns be Orange 20610 893210 orangeinternet internet dns be Proximus 20601 893201 internet proximus be internet dns 1 81 169 be Proximus 20601 893201 intraprox be internet dns 1 195 23 be Proxi...

Page 161: ...va bh internet dns br Brasil Telecom 72416 895516 brt br internet dns br Brasil Telecom 72416 895516 mms brt br mms dns br Claro 72405 895505 claro com br internet dns br Claro 72405 895505 bandalarga...

Page 162: ...5511 895523 mms vivo com br mms dns bs Batelco 364390 891390 internet btcbahamas com internet dns bm CellOne 35000 89100 web c1 bm internet dns bn B Mobile 52802 8967302 bmobilewap internet dns bn B M...

Page 163: ...bw Mascom Wireless 65201 8926701 internet mascom internet dns bw Mascom Wireless 65201 8926701 mms mms dns bw Orange 65202 8926702 internet orange co bw internet dns bi Leo UCom 64203 8925703 ucnet in...

Page 164: ...91880 vpn telus com internet dns ca Telus Mobility 302220 302860 302880 891220 891860 891880 bb telus com internet dns ca Telus Mobility 302220 302860 302880 891220 891860 891880 sp telus com internet...

Page 165: ...data lycamobile ch internet dns ch Orange 22803 894103 mobileoffice3g internet dns 2 213 55 ch Orange 22803 894103 click internet dns 2 213 55 ch Orange 22803 894103 intranetaccess internet dns ch Or...

Page 166: ...mms entelpcs cl mms dns cl Movistar 73002 73010 895602 895610 web tmovil cl internet dns cl Movistar 73002 73010 895602 895610 wap tmovil cl wap dns cl Movistar 73002 73010 895602 895610 dst mms mms...

Page 167: ...ternet dns co Tigo 732103 732111 8957103 8957111 web colombiamovil com co internet dns co Tigo 732103 732111 8957103 8957111 mms sentelgsm com mms dns co Uff web uffmovil com co internet dns co UNE 73...

Page 168: ...ile cz internet dns de AldiTalk MedionMobile 26203 26205 26277 894903 894905 894977 internet eplus de internet dns 2 212 23 de AldiTalk MedionMobile 26203 26205 26277 894903 894905 894977 mms eplus de...

Page 169: ...911 internet mms dns de Tchibo Mobil 26207 26208 26211 894907 894908 894911 webmobil1 internet dns de T Mobile Telekom 26201 26206 894901 894906 internet t d1 de internet dns 1 193 25 de T Mobile Tele...

Page 170: ...4911 pinternet interkom de internet dns dk 3 23806 894506 bredband tre dk internet dns dk 3 23806 894506 net tre dk internet dns dk 3 23806 894506 data tre dk internet dns dk 3 23806 894506 static tre...

Page 171: ...894501 internet internet dns dk happiimobil 23801 894501 internet internet dns dk Onfone Internet DK 23801 894501 internet internet dns do Orange 37001 89101 orangenet com do internet dns do Claro 37...

Page 172: ...nternet tele2 fi mms dns eg Vodafone 60202 892002 internet vodafone net internet dns 1 212 10 eg Etisalat 60203 892003 etisalat internet dns eg Etisalat 60203 892003 Etisalat mms dns eg MobiNil 60201...

Page 173: ...7 893405 893407 movistar es internet dns es Vodafone 21401 21406 21456 893401 893406 893456 ac vodafone es internet dns 2 212 73 es Vodafone 21401 21406 21456 893401 893406 893456 airtelnet es interne...

Page 174: ...24421 8935821 internet4 internet dns 1 195 19 fi Saunalahti 24421 8935821 internet internet dns 1 195 19 fi Saunalahti 24421 8935821 mms saunalahti fi mms dns fi Sonera 24491 8935891 internet interne...

Page 175: ...s fr Free Mobile 20815 893315 mmsfree mms dns fr Free Mobile 20815 893315 mmsfree mms dns fr Lycamobile 20825 893325 data lycamobile fr internet dns fr Orange 20801 20800 893301 893300 orange fr inter...

Page 176: ...172 20 fr SFR 20810 20811 893310 893311 sl2sfr internet dns fr SFR 20810 20811 893310 893311 internetneuf internet dns fr SFR 20810 20811 893310 893311 mms65 mms dns fr Transatel Telecom 20822 893322...

Page 177: ...894411 giffgaff com internet dns gb giffgaff 23402 23410 23411 894402 894410 894411 wap o2 co uk mms dns gb TalkTalk mobile talktalk co uk dns gb T Mobile 23430 894430 general t mobile uk internet dn...

Page 178: ...ernet internet dns gb 3 23420 894420 three co uk internet dns 1 172 31 gb Orange 23433 23434 894433 894434 orangeinternet internet dns 1 193 35 gb Orange 23433 23434 894433 894434 internetvpn internet...

Page 179: ...3005 internet internet dns gr Vodafone 20205 893005 web session internet dns 2 213 24 gr Wind 20209 20210 893009 893010 gint b online gr internet dns gr Wind 20209 20210 893009 893010 q mms myq gr mms...

Page 180: ...dns hk PCCW Sunday 45416 45419 8985216 8985219 pccwdata internet dns hk PCCW Sunday 45416 45419 8985216 8985219 pccw internet dns hk PCCW Sunday 45416 45419 8985216 8985219 pccwmms mms dns hk PCCW Sun...

Page 181: ...net tele2 hr internet dns 2 hu Telenor 21601 893601 net internet dns 2 217 79 hu Telenor 21601 893601 mms mms dns hu DIGI 21601 893601 digi internet dns hu T Mobile 21630 893630 internet internet dns...

Page 182: ...internet dns 2 202 15 id Telkomsel 51010 51020 896210 896220 flash internet dns id Telkomsel 51010 51020 896210 896220 internet internet dns id Telkomsel 51010 51020 896210 896220 mms mms dns id Excel...

Page 183: ...ee Ireland 27205 8935305 3ireland ie mms dns il CellCom 42502 8997202 internetg internet dns il CellCom 42502 8997202 mms mms dns il GolanTelecom 42508 8997208 internet golantelecom net il internet dn...

Page 184: ...99141 899142 899191 8991800 8991801 8991802 8991803 8991804 8991805 8991806 8991807 8991808 8991809 8991810 8991811 8991812 aircelweb internet dns in AIRCEL 40417 40428 40429 40437 40441 40442 40491 4...

Page 185: ...8991812 aircelgprs po internet dns in AIRCEL 40417 40428 40429 40437 40441 40442 40491 405800 405801 405802 405803 405804 405805 405806 405807 405808 405809 405810 405811 405812 899117 899128 899129 8...

Page 186: ...91 405800 405801 405802 405803 405804 405805 405806 405807 405808 405809 405810 405811 405812 899117 899128 899129 899137 899141 899142 899191 8991800 8991801 8991802 8991803 8991804 8991805 8991806 8...

Page 187: ...96 40497 40498 40551 40552 40554 40556 899102 899103 899106 899110 899128 899131 899137 899140 899141 899142 899145 899149 899170 899190 899192 899193 899196 899197 899198 899151 899152 899154 899156...

Page 188: ...405752 405753 405754 405755 405756 899101 899105 899111 899113 899115 899120 899127 899130 899143 899146 899160 899184 899186 899188 899166 8991750 8991751 8991752 8991753 8991754 8991755 8991756 por...

Page 189: ...99134 899138 899151 899153 899154 899155 899157 899158 899159 899162 899164 899166 899171 899172 899173 899174 899175 899176 899177 899180 899181 bsnlwap wap dns in BSNL CellOne 40434 40438 40451 4045...

Page 190: ...8 899159 899162 899164 899166 899171 899172 899173 899174 899175 899176 899177 899180 899181 gprssouth cellone in internet dns in BSNL CellOne 40434 40438 40451 40453 40454 40455 40457 40458 40459 404...

Page 191: ...99171 899172 899173 899174 899175 899176 899177 899180 899181 gprswest cellone in internet dns in BSNL CellOne 40434 40438 40451 40453 40454 40455 40457 40458 40459 40462 40464 40466 40471 40472 40473...

Page 192: ...9177 899180 899181 www e po internet dns 2 218 24 in BSNL CellOne 40434 40438 40451 40453 40454 40455 40457 40458 40459 40462 40464 40466 40471 40472 40473 40474 40475 40476 40477 40480 40481 899134 8...

Page 193: ...405848 405850 899104 899107 899112 899114 899119 899122 899124 899144 899156 899182 899170 8991799 8991845 8991848 8991850 mms mms dns in Idea Cellular 40404 40407 40412 40414 40419 40422 40424 40444...

Page 194: ...0452 40483 40485 40505 40510 40513 899109 899136 899152 899183 899185 899105 899110 899113 smartnet internet dns in Reliance 40409 40436 40452 40483 40485 40505 40510 40513 899109 899136 899152 899183...

Page 195: ...40414 40444 899114 899144 mmsc mms dns in Tata Docomo 405025 405026 405027 405029 405030 405031 405032 405034 405035 405036 405037 405038 405039 405041 405042 405043 405044 405045 405046 405047 899102...

Page 196: ...405037 405038 405039 405041 405042 405043 405044 405045 405046 405047 8991025 8991026 8991027 8991029 8991030 8991031 8991032 8991034 8991035 8991036 8991037 8991038 8991039 8991041 8991042 8991043 8...

Page 197: ...01 893901 ibox tim it internet dns 2 213 23 it TIM 22201 893901 wap tim it wap dns 2 213 23 it Wind 22288 893988 internet wind internet dns 1 193 70 it Wind 22288 893988 internet wind biz internet dns...

Page 198: ...s je Sure Cable Wireless 23455 894455 wap wap dns je Sure Cable Wireless 23455 894455 internet internet dns je Jersey Telecom 23450 894450 pepper internet dns 2 212 9 0 jm Cable Wireless 338020 891020...

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Page 200: ...44012 44013 44014 44015 44016 44017 44018 44019 44021 44022 44023 44024 44025 44026 44027 44028 44029 44030 44031 44032 44033 44034 44035 44036 44037 898101 898102 898103 898109 898110 898111 898112...

Page 201: ...ke Safaricom 63902 8925402 mms safaricom com mms dns ke yu Econet 63905 8925405 internet econet co ke internet dns ke Orange 63907 8925407 bew orange co ke internet dns kg Beeline 43701 8999601 intern...

Page 202: ...45005 898205 lte sktelecom com internet dns kr SK Telecom 45005 898205 lte sktelecom com mms dns kw Zain 41902 8996502 pps internet dns kw Zain 41902 8996502 apn01 internet dns kw Wataniya 41903 8996...

Page 203: ...9405 www wap airtel lk internet dns lk Dialog GSM 41302 899402 www dialogsl com internet dns lk Dialog GSM 41302 899402 ppinternet internet dns lk Dialog GSM 41302 899402 dialogbb internet dns lk Dial...

Page 204: ...935277 internet internet dns 2 212 66 lu Tango 27077 8935277 mms mms dns lu Tango 27077 8935277 mms li mms dns lu Orange 27099 8935299 orange lu internet dns 8 85 94 2 lu VOXmobile 27099 8935299 vox l...

Page 205: ...mms dns md Moldcell 25902 8937302 internet internet dns md Moldcell 25902 8937302 mms mms dns md Unit 25905 8937305 internet unite md internet dns md Unit 25905 8937305 internet3g unite md internet d...

Page 206: ...85305 web hutchisonmacau com internet dns mo 3 Hutchison 45503 45505 8985303 8985305 mms hutchisonmacau com mms dns mo CTM 45501 45504 8985301 8985304 ctm mobile internet dns mo CTM 45501 45504 898530...

Page 207: ...vistar mx internet dns my DiGi 50216 896016 diginet internet dns 2 203 92 my DiGi 50216 896016 3gdgnet internet dns my DiGi 50216 896016 digimms mms dns my Maxis 50212 50217 896012 896017 maxisbb inte...

Page 208: ...62150 62170 8923450 8923470 gloflat internet dns ng Etisalat 62190 8923490 etisalat internet dns ni Claro 71021 71073 8950521 8950573 wap emovil wap dns ni Claro 71021 71073 8950521 8950573 web emovil...

Page 209: ...smartsites t mobile internet dns nl T Mobile 20416 893116 mms mms dns nl Ben 20416 893116 basic internet ben data internet dns 1 193 79 nl Ben 20416 893116 internet ben internet dns 1 193 79 nl Ben 20...

Page 210: ...mms dns no OneCall 24205 894705 internet internet dns no MyCall 24205 894705 internet internet dns no Altibox internet internet dns no Telipol 24205 894705 internet internet dns no Ventelo 24207 8947...

Page 211: ...et nz internet dns nz Vodafone 53001 896401 internet internet dns 2 202 73 nz 2 Degrees 53024 896424 mms mms dns nz 2 Degrees 53024 896424 internet internet dns 1 118 14 nz 2 Degrees 53024 896424 mms...

Page 212: ...e Telecom 51502 896302 http globe com ph internet dns 2 203 12 ph Globe Telecom 51502 896302 www globe com ph internet dns 2 203 12 ph Globe Telecom 51502 896302 mms globe com ph mms dns ph Smart 5150...

Page 213: ...ternet dns 1 194 20 pl Plus 26001 894801 www plusgsm pl internet dns 2 212 2 9 pl Plus 26001 894801 pro plusgsm pl internet dns 2 212 2 9 pl Plus 26001 894801 m2m plusgsm pl internet dns 2 212 2 9 pl...

Page 214: ...Lycamobile 26009 894809 data lycamobile pl internet dns pt Kanguru 26803 8935103 kanguru portatil internet dns 6 62 169 pt Kanguru 26803 8935103 kanguru tempo internet dns 6 62 169 pt Kanguru 26803 89...

Page 215: ...internet dns py Tigo 74404 8959504 broadband tigo py internet dns py Claro 74402 8959502 gprs claro com py internet dns qa Vodafone 42702 8997402 web vodafone com qa internet dns qa Vodafone 42702 89...

Page 216: ...ternet dns 1 rs Telekom Srbija 22003 8938103 mms mms dns rs VIP Mobile 22005 8938105 vipmobile internet dns rs VIP Mobile 22005 8938105 vipmobile mms mms dns rw MTN 63510 8925010 internet mtn internet...

Page 217: ...s ru U tel 25039 89739 mnc039 mcc250 gprs mms dns sa Mobily 42003 8996603 web1 internet dns sa Mobily 42003 8996603 web2 internet dns sa Mobily 42003 8996603 mms1 mms dns sa STC 42001 8996601 jawalnet...

Page 218: ...t tele2 se internet dns se Comviq 24007 24005 894607 894605 mobileinternet tele2 se internet dns se Comviq 24007 24005 894607 894605 internet tele2 se mms dns se Multicom Security 24001 24005 894601 8...

Page 219: ...mobile 24012 894612 data lycamobile se internet dns sg M1 52503 896503 sunsurf internet dns 2 202 79 sg M1 52503 896503 miworld internet dns sg M1 52503 896503 miworldcard internet dns sg M1 52503 896...

Page 220: ...mms mms dns sk Orange 23101 8942101 internet internet dns 2 213 15 sk O2 23106 8942106 o2internet internet dns 1 194 22 sk O2 23106 8942106 o2mms mms dns sn Tigo 60802 8922102 wap sentelgsm com intern...

Page 221: ...p internet dns tn Orange 60501 8921601 keypro internet dns tn Tunisie T l com TUNTEL 60502 8921602 mms tn mms dns tn Tunisie T l com TUNTEL 60502 8921602 gprs tn internet dns tn Tunisie T l com TUNTEL...

Page 222: ...37412 89112 internet internet dns tt bmobile TSTT 37412 89112 mms mms dns tw Chunghwa Telecom emome 46692 8992 emome internet dns tw Chunghwa Telecom emome 46692 8992 internet internet dns tw Chunghw...

Page 223: ...juice 25503 8938003 www djuice com ua internet dns ua Djuice 25503 8938003 xl kyivstar net internet dns ua Djuice 25503 8938003 3g kyivstar net internet dns ua life 25506 8938006 internet internet dns...

Page 224: ...622 web waridtel co ug internet dns ug Zain 64101 8925601 web ug zain com internet dns us AT T 310038 310090 310150 310410 310560 310680 891038 891090 891150 891410 891560 891680 wap cingular internet...

Page 225: ...490 891580 891660 891800 fast t mobile com internet dns us T Mobile 310026 310160 310200 310210 310220 310230 310240 310250 310260 310270 310310 310490 310580 310660 310800 891026 891160 891200 891210...

Page 226: ...490 891580 891660 891800 internet2 voicestream com internet dns us T Mobile 310026 310160 310200 310210 310220 310230 310240 310250 310260 310270 310310 310490 310580 310660 310800 891026 891160 89120...

Page 227: ...0 891960 data lycamobile com internet dns uy Ancel 74800 74801 8959800 8959801 adslmovil internet dns 2 200 40 uy Ancel 74800 74801 8959800 8959801 prepago ancel internet dns uy Ancel 74800 74801 8959...

Page 228: ...Fone 45201 898401 m i090 mms dns vn Vinaphone 45202 898402 m3 world internet dns vn Vinaphone 45202 898402 m3 card internet dns vn Vinaphone 45202 898402 m3 mms mms dns vn Viettel Mobile 45204 898404...

Page 229: ...5501 892701 unrestricted internet dns 1 196 43 za Vodacom 65501 892701 mms vodacom net mms dns za Virgin Mobile 65507 892707 vdata internet dns 1 196 7 1 za 8 ta 65502 892702 internet internet dns za...

Page 230: ...connections This results in failed pings from an external source of the cellular IP of an Accelerated cellular device on firmware 18 4 54 22 configured with IP Passthrough IP Passthrough Knowledge Ar...

Page 231: ...User Manual Page 231 Page 231 6310 DX...

Page 232: ...s SIM finishes registering which results in a failed connection The 63xx series device interprets this failed connection as it not using the correct APN so it resorts to its fallback list of APNs to t...

Page 233: ...User Manual Page 233 Page 233 6310 DX...

Page 234: ...el The 1002 CM04 modem is listed with the following model name Telit MBIM_1BC7_0032 Manual Soution setup Manual Soution setup Create a new custom script under System Scheduled tasks custom scripts Sys...

Page 235: ...mcc mnc mnc cid cid lac lac runt set mm modem idx location mcc mcc runt set mm modem idx location mnc mnc runt set mm modem idx location cid cid runt set mm modem idx location lac lac fi User Manual P...

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