DIGIVAL User Manual
54
This section provides troubleshooting steps for specific error and warning
codes. If the warning or error persists after you have followed the instructions
on the screen, contact Abbott Technical Support. Contact numbers can be
found at the end of this user manual.
Example Screen
16.1 Errors
E.1 Calibration Check Required
Error: Calibration check required to continue.
Action: Perform a calibration check to continue. See Section 6, "DIGIVAL
Calibration."
E.2 Login Failed
Error: Login failed.
Action: Tap OK and enter a correct operator ID and password. If the error
persists, contact the Admin or contact Abbott Technical Support.
E.3 Operator ID in Use
Error: Operator ID is already in use.
Action: Tap OK to enter a different operator ID. If the error persists, contact
Abbott Technical Support.
E.4 Operator ID Invalid
Error: Operator ID invalid.
Action: Tap OK to enter a different Operator ID. Operator ID must be 2 to
20 characters long, contain only alphanumeric characters and have no spaces.
If the error persists, contact Abbott Technical Support.
E.5 Operator Not Certified
Error: Operator is not certified to run this type of test.
Action: Contact instrument administrator.
16 Errors and Warnings
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