The print stops before the plate end
Verify that in the driver it is set the correct print area. For Ex., if in the driver it has been set a
print area of 80mm x 50mm the prints will stop after 50mm.
After have launched a print, the plate pass over and no print is on it
This is a problem of non correct software settings.
1)
Verify that all the driver’s settings are correct. See previous chapters of settings in this
document to do a right installation.
2)
Verify the centering and the calibration from the HTS500Hip in particular:
2.1) It might be inserted a center value to high and this can move the print too much
out of the print area.
2.2) It might be inserted a calibration value to high and this can move the print too
much out of the print area.
For both problems delete from the HTS500Hip the installed printer device and repeat the
centering and calibration operations.
After have launched the print the plate stack and doesn’t move
This problem depends on the non correct position of the red cleaning roller.
Verify that the red cleaning roller is perfectly positioned and fixed on its right position.
The prints looks faint and too heavy
1) Verify that all the
drivers’ settings are correct. See previous chapters of settings in this
document to do a right installation.
2) Verify that the red cleaning roller is clean. Makes a clean of the cleaning roller and try to
print.
3) Makes higher the density value from the driver settings. This value can go from 1 to 5.
The prints of Cable and Terminal Tags is not continuous and homogeneous
1) The item’s step is not maintained
2) Some texts are horizontally cut
Verify that the encoder beneath the support plate for cable and terminal tags is not damaged
and is clean.
If some lines of the encoder are not read it, the head print will lift up and will not write.
7.3.2 NOTIFICATION MESSAGES
Cover Open
The cassette cover is open.
Close the cassette cover and press Online.
Push Online
The cassette cover has been open when the printer was ready to print.
Close the cassette cover and press Online.
No Plate! O NO SHEET!
No item has been loaded into the printer.
Insert an item into the printer.
Insert plate! O INSERT SHEET!
No item has been detected at the start of printing.
Insert an item into the printer.
Summary of Contents for HTP500
Page 1: ...User guide HTP500 V2 Thermal transfer printer ...
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Page 66: ...1SNC160010M0202 10 2012 ...
