Aastra OpenCom 100 series, Mounting And Commissioning User Manual

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Features
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• On an OpenCom 150 a “M100-TFE-2” interface card can be operated. This card pro-
vides four actor ports and four sensor ports. This card enables to operate two
entrance intercom systems, each providing two sensor ports for bell keys.
OpenCom 100 enables you to use CTI ( C omputer T elephony I ntegration) applications.
The TAPI (Telephony Application Programming Interface) and CSTA (Services for Com-
puter Supported Telecommunications Applications) standards are supported for the
purpose of integrating CTI applications.
Note
As an alternative to the COM port, call charges can also be transmitted to an external
programme for recording charges via the CSTA (Computer Supported Telecommuni-
cations Application). There is a corresponding conversion programme available for
doing so (“Count4CSTA”). If you desire further information, please contact your repre-
sentative or Aastra sales.
OpenCom 100 also features an integrated browser-based CTI application, the
OpenCTI 50. The OpenCTI 50 allow users to call up and use telephone functions from
their PCs.
Furthermore, the Aastra CTI Touch web application is a web-based solution
available for controlling telephony functions with current smartphones.
Further Telephony Features
The installed memory card enables you to operate a digital voice memory and voice
information system. A 1 GB memory card offers about 60 minutes of recording time.
For more information, please refer to the user guides “OpenVoice / Aastra Voice 800”
and “OpenAttendant / Aastra Attendant 800”.
You can optimise your telephone communication by using the team functions and
the call-queuing function.
With an additional licence, the web application OpenCount 100 can be used. This web
application enables you to register and store telephony connections and evaluate the
connections with user defined filters. Further information can be found in the online
help of the web console.
You can integrate external telephony applications via the extended CSTA interface.
The extended CSTA interface is licensable separately (see CSTA interface starting on
page 220).