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background image

IP P

HONE

FOR

MX-ONE

93

6/1553-DBC 446 01 Uen G 2012-02-22

19

Telephony Function Codes

This section describes the country specific function codes used in
MX-ONE that are relevant for the Aastra 7446ip phone.

The following application systems are concerned: Australia, Austria,
Belgium, Brazil, China, Denmark, Export, Finland, France, Germany,
Hong Kong A-law, Hong Kong My-law, Indonesia, Ireland, Italy,
Malaysia, Mexico, The Netherlands, New Zealand, North America,
Norway, Korea, Saudi Arabia, Singapore, South Africa, Spain, Standard,
Sweden, Switzerland, and United Kingdom.

Suffix codes are entered as written. They can only be used for SIP
phones. For H.323 phones you use dedicated keys.

Service codes are entered for activation, such as

* code #

, as well as for

deactivation, such as

# code #

.

Table 7 Standard and Alternative codes

NUMBER PRESENTATION
RESTRICTION

*42# B-number

REBOOT

Press the keys C, mute and #
simultaneously for at least
one second

SOFTWARE VERSION

Press the keys C, *and 4
simultaneously for at least
one second

TRANSFER

Press key C or hang up
handset

Function

Standard
codes

Alternative codes

Suffix codes (only for SIP)

Alternation on Inquiry

N/A

Sweden: R

Conference

3

«
...
91
92
93
94
95
...
»

Summary of Contents for 7446ip

Page 1: ...USER GUIDE USER GUIDE 6 1553 DBC 446 01 G 2012 02 22 Aastra 7446ip IP Phone for MX ONE T Wolf twelve ...

Page 2: ...thout prior written permission of the publisher except in accordance with the following terms If this publication is made available on Aastra media Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution No parts of this publication may be subject to alteration modification or commercial use Aastra will not be...

Page 3: ...curacy Aastra will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice DECLARATION OF CONFORMITY Hereby Aastra Telecom Sweden AB Box 42214 SE 126 17 STOCKHOLM declares that this product s is in conformity with the essential requirements and other relevant provisions of t...

Page 4: ...rmful inter ference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter ference by one or more of the following measures Reorient or relocate ...

Page 5: ...RITÉ FRANÇAIS Certaines mesures de sécurité doivent être prises pendant l utilisation de matérial téléphonique afin de réduire les risques d incendie de choc électrique et de blessures En voici quelquesunes Ne pas utiliser l appareil près de l eau p ex près d une bagnoire d un lavabo d un évier de cuisine d un bac à laver dans un sous sol humide ou près d une piscine Éviter d utiliser le téléphone...

Page 6: ...formation The person depart ment responsible for telecommunications in your organization will inform you which features that have been assigned to you The Aastra 7446ip phone conforms to the H 323 and the SIP standards To find out which protocol is active refer to 4 5 Software Version on page 24 The phone supports Dynamic Host Configuration Protocol DHCP for determination of IP addresses Note Be c...

Page 7: ...plug is damaged disconnect the product and contact qualified service personnel Headsets used with this equipment must comply with EN IEC 60950 1 and for Australia AS NZS 60950 1 2003 Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance Unau thorized changes or modifications could void the user s authority to operate the equipment ...

Page 8: ...nown as DBC 446 has a backlit display with a 480 x 272 pixels color touch screen Most features are activated from the display and the phone is equipped with a stylus for this purpose For more information on the display see 3 3 Display on page 12 Note Clean the phone with a cloth slightly moisten with a mild soap solution Figure 1 Aastra 7446ip Front View ...

Page 9: ...al The phone is powered by an external 24 V AC DC adapter see details below or alternatively over a Power over Ethernet PoE capable hub If you use the external power adapter connect one end of the adapter to the phone connection marked POWER and the other end to a power outlet If you use the PoE connection you only have to connect the phone to the LAN Connect one end of the Ethernet cable to the p...

Page 10: ...ephone has the gigabit Ethernet unit installed and is connected to a 10 100 megabit LAN the telephone has to be powered by a power adapter The alternative is to remove the gigabit Ethernet unit Connect one end of the PC cable to the phone connection marked PC and the other cable end to a RJ45 connection on your PC When the phone is starting up booting a connected PC will lose network connection fo...

Page 11: ...y for 4 seconds to activate the headset preset mode Leave the headset mode by pressing the speaker key for 4 seconds see above Press the mute key to turn off the microphone in speech state This is useful when you do not want the person at the other end of the line to hear what you say to your colleague If you press the mute key when the phone is in idle state silent ringing is activated Deactivate...

Page 12: ...ect it by tapping the Select button or relevant button Highlight and select the item by tapping it with the stylus or with your finger Note To return to the previous page press repeatedly Figure 3 Menu Structure 3 3 Display In the Aastra 7446ip phone most functions are invoked from the display When you have logged on to the phone the main page is displayed see below Note The look of the page may v...

Page 13: ...ing volume for your extension or that there are messages in your mailbox if available as well as activated features such as Follow me or Free on 2nd When you receive a call the caller s number and possibly name are displayed here The left central area of the page displays status information on certain services for your extension It also contains information on how an incoming has been obtained dir...

Page 14: ... the phone and so on For detailed information on how to make and receive calls see 5 Incoming Calls on page 25 and 6 Outgoing Calls on page 28 Tap the call list tab to open the Call List page The phone keeps a call list of 50 positions listing answered incoming calls outgoing calls and missed and rejected calls Next to the number you can see how calls have been made from that number When you selec...

Page 15: ...ithout lifting the handset Incoming call Indicates an answered incoming call Outgoing call Indicates an answered outgoing call Missed call Indicates a missed incoming call Follow me Indicates that all incoming calls are forwarded to another extension Tap the icon to reset the follow me settings Message Indicates that you have one or more unread messages waiting You can retrieve the messages by tap...

Page 16: ...u choose will be used with different ring cadences characteristics for each call type You can also distinguish between callers by giving each phone number its own ring signal This section describes the ring signals and tones characteristics avail able in the phone 3 5 1 Tone Characteristics The ring tones have the following cadences depending on the meaning Callback When you call a number and rece...

Page 17: ...At an incoming call on the free on second line the phone rings only the first period and with a low level This is valid for both the internal and external ring signal The following types of ring signals are available Ring tone or queue tone Busy tone Congestion tone Vacant number tone Call waiting tone or verification tone Intrusion tone Conference tone Connection in progress tone Internal ring si...

Page 18: ...g mode remains active until you press any key The silent ringing mode is indicated by the mute icon 3 6 Handset and Speakerphone 3 6 1 Handsfree Most features are described using the handset However you can answer and make calls without using the handset 3 6 2 Using the Handset and the Headset In handsfree mode you do not lift the handset to start a procedure and instead of replacing the handset a...

Page 19: ... can then either pick up the handset or continue to use the speakerphone Clear a call Press the C key Switch from speakerphone to handset Lift the handset Switch from handset to speakerphone Press and replace the handset Switch from speakerphone to headset Press Switch from headset to speakerphone Press Make a call Press and dial the desired number and In headset preset mode you are not required t...

Page 20: ...all is automatically connected to the handset regardless of which preset mode is active 4 Starting the Phone 4 1 Starting and Logging On Depending on the settings in your network and telephony system the start up procedure may differ from phone to phone Check the display on your phone and read the relevant sections in this chapter to continue with the startup procedure When the phone is connected ...

Page 21: ...eld and enter your user identity typically the extension number If you need to edit the input tap the Erase button 2 Tap the Enter password field and enter your password If you need to edit the input tap the Erase button Note You can enter the password from the keypad on the phone or from the soft keyboard in the display 3 Tap the Log on button to continue the startup procedure If your user identi...

Page 22: ...to disconnect the phone during the update since a power failure during the software update will require you to restart the update 4 2 Logon Options There are three logon options Free user You need to log on to the telephony system to be able to use the telephone and you are allowed to log off the phone This is the most common option Permanent user The phone is always logged on with a default numbe...

Page 23: ...ou are prompted for a PIN or password enter your PIN or pass word in the Enter PIN or password field Note You can enter the password from the keypad on the phone or from the soft keyboard in the display 3 Tap Log on The display shows your extension number and name and the phone is now ready to use It is possible for the user to change the PIN see section 14 8 1 Changing PIN Code on page 83 4 2 2 P...

Page 24: ...n number the phone settings automatically return to the default number Also the phone is automatically logged off with your individual number during the night and logged on with the default number 4 3 Logging Off the Phone To log off the telephone form the telephony system do the following 1 Press more select Log Off logged on user This text does only appear if logging off is allowed 2 When the me...

Page 25: ...pause External calls are identified by two short signals followed by a short pause 5 1 Answer Calls An incoming call is indicated by a ring signal and a flashing indicator lamp Handset Lift the handset The call is automatically received on Line 1 Handsfree Press the Line 1 button to answer without lifting the handset You can then switch to the handset simply by lifting the handset To reject an inc...

Page 26: ...1 and you make inquiry calls by tapping the Inquiry button Line 1 is the main line for incoming and outgoing calls Line 2 is reserved for incoming calls when Line 1 is busy and Inquiry is reserved for outgoing calls when Line 1 is busy When you tap the line key the ongoing call is automatically put on hold To terminate the ongoing call press C before answering the second call by tapping the line b...

Page 27: ...ls to a predefined main extension will be distrib uted to the phones on the parallel ringing list Incoming calls to other extensions will ring only on their respective extensions You can deacti vate parallel ringing temporarily To answer a parallel ringing call lift the handset on any of the ringing phones 5 5 1 Disabling Parallel Ringing To temporarily deactivate parallel ringing you activate Fol...

Page 28: ...1 Calling an Extension To make a call to another extension do the following H 323 Phones 1 Lift the handset and wait for a dial tone 2 Dial the desired extension number and wait for an answer SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial the desired extension number tap the Call button and wait for an answer Note Note Instead of dialing the number using the keypad you can use speed...

Page 29: ...caller s display shows the absence information and the caller can manually request to be diverted by pressing the soft key or the key Otherwise the call will be terminated after a timeout 6 2 When You Receive a Busy Tone or No Answer When the number you have called is busy or does not answer you have several options available try again later or order automatic callback call waiting or intrusion 6 ...

Page 30: ...n is high lighted SIP Phones 1 Press the numeric key 6 2 Replace the handset when the callback indicator icon is high lighted 3 When the phone rings lift the handset or press the loudspeaker button to use the speakerphone You will hear the connection tone 6 2 1 2 Answering Callback As soon as an external line becomes free you will be called back Then lift the handset or press the loudspeaker butto...

Page 31: ...ber The callback indicator icon is turned off 3 Replace the handset SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 37 extension number and tap the Call button The call back indicator icon is turned off 3 Replace the handset 6 2 1 5 Canceling Callback when all External Lines are Busy Available in H 323 phones only To cancel a callback to one external line do the following 1 Lift the ...

Page 32: ...u will be called back Then lift the handset or press the loudspeaker button to use the speaker phone You have to answer within 8 seconds otherwise the callback is cancelled When you answer the external number you have called is automatically transmitted but you may have to dial any remaining digits 6 2 3 Call Waiting If you urgently wish to contact a busy extension or external line you can send a ...

Page 33: ...all 1 When the ongoing call is on Line 1 and Line 2 flashes to indicate the call waiting call 2 Tap the Line 2 key The call on Line 1 is automatically parked 3 To retrieve the other call tap the line key again If you want to end the ongoing call and then answer the call waiting call 1 End the ongoing call 2 Wait for ring signal 3 Lift the handset to answer the waiting call If you want to reject th...

Page 34: ...llow me or external follow me you can bypass the exten sion This requires that you have a category for bypass There are two ways to order a bypass by an extension or by assistance Bypass Ordered By An Extension To request a bypass ordered by an extension do the following H 323 Phones 1 Lift the handset and wait for a dial tone 2 Dial 60 wanted number 3 Wait for answer SIP Phones 1 Lift the handset...

Page 35: ...ial the emergency number and wait for an answer After the call is terminated the emergency centre can call back to your phone although it is logged off Note If the emergency call feature is disabled the SOS text is not displayed In that case you have to log on the phone to be able to make emergency calls The feature is enabled by the network administrator 6 4 Individual External Line To call an in...

Page 36: ...ist To make a call using the call list do the following 1 Lift the handset and wait for a dial tone 2 Tap in the menu bar to open the call list page 3 Scroll the call list by tapping the scroll bar or by pressing up or down on the navigation key 4 Select the desired contact and tap the Call button or press the navigation key and wait for an answer Note The call list is cleared in case of power fai...

Page 37: ... It is possible to enter the name together with the number and the name will be visible in the shortcut key There are 80 Shortcut positions on 8 pages which means ten shortcuts per page 6 7 1 Calling by Using a Shortcut Key To call using a shortcut key do the following H 323 Phones 1 Lift the handset and wait for a dial tone 2 Tap in the menu bar to open the Shortcut page Tap on Next or Previous t...

Page 38: ...boss secretary applications and group functions because it allows you to answer calls to the monitored extensions Note The MNS service must be initiated in the exchange by the system administrator The following status can be indicated on an MNS key The indicator lamp is off The monitored extension is free The indicator lamp is flashing fast The monitored extension has an incoming call waiting to b...

Page 39: ... every call where you wish to be anonymous Note Number presentation restriction might be blocked for use on your extension Contact your system administrator 6 9 1 Ordering Number Presentation Restriction To order restriction of your name and number presentation from your phone do the following H 323 Phones 1 Dial 42 and wait for a dial tone 2 Dial the desired number SIP Phones 1 Dial 42 and wait f...

Page 40: ... The third party is connected 3 Repeat the procedure for the second call 4 Replace the handset or press C to terminate the connected call SIP Phones 1 Tap Line to put the third party on hold The first call is connected 2 Tap Line to put the first call on hold The third party is connected 3 Repeat the procedure for the second call 4 Replace the handset or press C to terminate the connected call 7 2...

Page 41: ... will ring again 7 3 Conference You can include up to seven parties in a conference Only the confer ence leader that is the person initiating the conference can admit partic ipants Note The conference tone might be disabled for your system If you have an ongoing conversation on Line 1 and want to establish a phone conference you will become the conference leader To establish a conference do the fo...

Page 42: ...ere you have the call the ongoing call is automatically put on hold 2 Replace the handset To put a call on common hold do the following only valid for H 323 phones Note To put call on common hold the extension must be MNS repre sented 1 Tap the Hold button If you tap Inquiry or the Line button where you have the call the ongoing call is automatically put on hold 2 Replace the handset 7 4 1 Resumin...

Page 43: ...ing call is transferred with the caller s Identity Code or number Note You can only use this feature if the receiver s phone is programmed to handle Identity Codes Contact your system administrator 7 6 Suffix Dialing Dialing During Speech When communicating with and controlling a voice mail system or when retrieving information about your bank account through your phone you must use Dual Tone Mult...

Page 44: ... is activated on your phone you can still make calls from the phone as usual 8 1 1 Ordering Follow me From Own Phone To order Follow me from the display do the following 1 Tap the Availability button at the bottom of the display window 2 Select Follow me 3 Enter the extension number of the answering position and tap Done The Follow me indicator icon is highlighted When lifting the handset a specia...

Page 45: ...ling Follow me from Another Phone To cancel Follow me from another phone do the following Lift the handset and wait for a dial tone 4 Dial 21 own extension number and wait for a dial tone 5 Replace the handset 8 1 5 Ordering Follow me Remotely With this feature you can order follow me of any extension number from any telephone The prerequisite is that all the involved telephones have the right ser...

Page 46: ...no additional diversion remaining SIP Phones 1 Lift the handset and wait for dial tone 2 Dial 21 diverted extension number 3 Tap the Call button 4 Replace the handset The indication of the active follow me on the telephone with the diverted number disappears if there is no additional diversion remaining 8 2 External Follow me If external follow me is allowed you can have all calls to your extensio...

Page 47: ...hen Deactivate Follow me 8 2 3 Ordering External Follow Me Remotely With this feature you can order external follow me of any extension number from any telephone The prerequisite is that all the involved telephones have the right service profile To order programming of external follow me for another extension do the following H 323 Phones 1 Lift the handset and wait for a dial tone 2 Dial 22 exten...

Page 48: ...set SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 22 diverted extension number 3 Tap the Call button 4 Replace the handset 9 Contacts This chapter describes how to manage contacts When pressing the Contacts key you can select your local Contacts or the Corporate directory In this section you can also get information on how to copy your Micro soft Outlook contacts to your personal c...

Page 49: ...ap the Call button to initiate the call From the Keyboard To retrieve a contact using the keyboard do the following 1 Press one of the numeric keys 2 9 and hold down for 2 seconds The phone book displays the first entry starting with the first letter represented by the key you pressed If for example you press and hold down the numeric key 2 for 2 seconds the phone book entries starting with the le...

Page 50: ...you want and tap Done 9 1 5 Deleting an Entry in My Dialog Contacts To delete a contact do the following 1 Tap and select My Contacts 2 Select the contact you wish to delete tap more and tap Delete 3 A pop up window occurs to ask if you want to delete the selected item Select YES to confirm 9 2 Corporate Directory The corporate directory which holds all contacts in your organization resides on a c...

Page 51: ...t If the search results in one contact only the details for this contact are displayed 4 To make a new search tap more select New Search and tap Select Note Depending on the type of Corporate Directory system used the display can look different and how to enter the search criteria can also differ 9 3 Microsoft Outlook Contacts You can copy your Microsoft Outlook Contacts to your local contacts lis...

Page 52: ...stra 7446ip Phone IP Address 3 Click OK All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side 4 Select the desired contacts on the left hand side and click Add Selected Microsoft Outlook contacts are moved to the contacts list in your phone 5 Click Save The contacts are now available under and My Contacts i...

Page 53: ...ccurs in the display and the absence reason is shown 10 2 Canceling Absence To cancel the absence feature from your phone tap to the right in the display window Alternatively you can do the following 1 Tap the Availability button and then My Presence 2 Select Available The Follow me indicator icon is turned off 11 Messages 11 1 Voice Mailbox You may be connected to a Voice Mail application Contact...

Page 54: ...hen you call To call the party that requested MMW tap the Message button A call is initiated to the number that requested message waiting After answer you have to dial the procedure to cancel manual message waiting so the indicator icon is turned off When you are calling the party that requested manual message waiting the number appears in the display 11 2 1 Ordering Manual Message Waiting Indicat...

Page 55: ...2 3 Canceling MMW Indication to another Extension To cancel manual message waiting to another extension do the following H 323 Phones 1 Lift the handset and wait for a dial tone 2 Dial 31 extension number 3 Replace the handset SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 31 extension number and tap the Call button 3 Replace the handset 11 2 4 Canceling MMW Indication at own Extens...

Page 56: ...ck up group you can answer calls to any other member extension in the group H 323 Phones 1 Lift the handset and wait for a dial tone 2 Dial 8 to answer the call SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 8 and tap the Call button to answer the call 12 1 2 Alternative Answer Group One call pick up group can serve as an alternative group for another call pick up group You are only...

Page 57: ...to your own extension number you can leave an internal group hunting group temporarily To do that do the following 1 Tap the Availability button at the bottom of the display window 2 Select Follow me 3 Enter the your own extension number as the answering position and tap Done The Follow me indicator icon is highlighted When lifting the handset a special dial tone is heard 12 2 3 Reentering the Gro...

Page 58: ...ne Replace the handset 12 3 2 To Cancel Group Do Not Disturb A categorized extension can deactivate group do not disturb by dialling the following procedure Lift the handset dial tone Dial 25 group number special dial tone Replace the handset 12 3 3 Bypass of Group Do Not Disturb A categorized extension or a PBX operator can bypass group do not disturb by dialling the following procedure Lift the ...

Page 59: ...its long 13 1 1 Dialing an Account Code Before a Call To dial the account code before dialing the destination number do the following H 323 Phones 1 Lift the handset 2 Dial 61 account code where 61 is the standard function code for using account code If provided a dial tone is received 3 Dial the external number 4 Replace the handset to end the call SIP Phones 1 Lift the handset 2 Dial 61 account ...

Page 60: ...code An individual authorization code is always associated with a specific extension An authorization code must be entered before the call The code is between 1 and 7 digits long 13 2 1 Common Authorization Code Depending on the service profile associated with your extension you may have to enter a common authorization code in order to make certain types of calls and to lock and unlock the extensi...

Page 61: ...common authorization code do the following 1 Dial 73 authorization code tap Call if it is a SIP phone Wait for a verification tone 2 When you hear a verification tone and the lock icon appears in the display the extension is locked If you wish to make a call from a locked phone different service profiles will be used depending on whether you enter an authorization code or not When the telephone is...

Page 62: ...profile Authorization code dialing The calling party may use other service profiles than those specified for the extension Changing of authorization code from the phone This enables the user of the authorization code to change the code when suitable 13 2 2 1 Dialing From Own Extension To make an authorization code call from your own extension with an indi vidual authorization code do the following...

Page 63: ...ion tone and the lock icon appears in the display the extension is locked 13 2 2 4 Unlocking an Extension To unlock an extension with an individual authorization code do the following 1 Dial 76 authorization code tap Call if it is a SIP phone 2 When you hear a verification tone and the lock icon disappears from the display the extension is unlocked If you wish to make a call from a locked phone di...

Page 64: ... assigned to an IP phone but it is possible to call an alarm extension from an IP phone 13 4 Direct In dialing Direct In dialing is a feature that enables direct routing of incoming external calls to predefined extensions or groups Usually the exchange has a direct in dialing feature enabling external subscribers to call you directly without having to go through the operator Note A call that is no...

Page 65: ...Lift the handset and wait for a dial tone 2 Dial 001 3 Replace the handset SIP Phones 1 Lift the handset and wait for a dial tone 2 Dial 001 and tap the Call button 3 Replace the handset 13 7 Hot line Non dialed Connection You can define an extension number as a direct hot line number To make a call from this type of phone do one of the following H 323 Phones Lift the handset Press a Line key SIP ...

Page 66: ...pensive way is not always the shortest distance 13 8 1 Making an Outgoing Call using LAC To make a call using LAC do the following H 323 Phones 1 Lift the handset 2 Dial the LAC If provided a dial tone is received 3 Dial with the external number If no free trunk is selected you will hear a busy tone You enable on hook queuing by dialing the suffix digit for callback to the busy route If the select...

Page 67: ... received a signal can be sent to the switched telephone network PSTN before a call is disconnected If the calling subscriber clears the call the external line can be held for a limited period of time to invoke the malicious call tracing MCT It is possible to assign a shortcut key to MCT Contact the system admin istrator 13 9 1 Ordering Malicious Call Tracing To order MCT during a call press the M...

Page 68: ...e normal way 13 10 3 Night Service Flexible Flexible night service means that the operator can re route calls to a certain extension during restricted hours Flexible night service permits you to select an external line and connect it directly to Line 1 or 2 on your phone This is convenient when you expect important calls after office hours and wish to get them without delay Details about external ...

Page 69: ...our after the exchange has been switched back into day service if the service has been active for at least one hour This way you do not have to be concerned about forgetting to deactivate the flexible night service for your extension 13 11 Individual Do Not Disturb DND You can activate this feature when you want to avoid incoming calls to your telephone The calling party receives a number unobtain...

Page 70: ...odified by your system adminis trator You can also mange your profiles yourself by using the CMG Office Web application if available Contact your system administrator for more information When the feature is activated incoming calls are transferred to your selected phones or backup services in the order that you choose If an answering position in the profile is busy the call can be transferred to ...

Page 71: ...e unanswered Consider how you want incoming calls to be handled while you are busy on a phone Available options are Activate Free on Busy if available Follow me to VoiceMail Follow me to the operator If an answering machine a fax or other answering device is used as an early answering position it might interfere with the searching Disconnect the answering device or design the ring times so they do...

Page 72: ...ce can be activated and deactivated by both the boss and the secretaries by pressing the PEN key associated with the boss When the function is inactive the PEN key lamp is off at both the boss and secretary telephones The service can be directly deactivated by only pressing the previously active PEN key or indirectly deactivated by activating an other Personal Number list The PEN key is used to ac...

Page 73: ...e phone of the boss When there is a call to the boss it is announced on the secretary s phone and the display shows In the example above Alice with extension number 67609 is calling the boss To answer the call in the secretary s phone Lift the handset or Press the speaker key to answer in handsfree mode 13 13 1 2 From the phone of the boss Activate the Boss Secretary feature from the telephone of ...

Page 74: ...e 2 is shown in the display on the phone of the boss When there is a call to the boss it is announced on the phone of the boss 13 13 2 2 From the phone of the boss Deactivate the Boss Secretary feature from the telephone of the boss Tap and then tap the PEN key associated to the boss The PEN key lamp is turned off and Profile 2 is shown in the display on the phone of the boss The PEN key lamp is t...

Page 75: ... edit your follow me number do the following 1 Tap select My Availability 2 Select Follow me 3 Enter the extension number of the answering position and press Done See also section 8 1 Follow me on page 44 14 1 3 External Follow me To edit your external follow me number do the following 1 Tap select My Availability 2 Select External Follow me 3 Enter the external access code and the phone number an...

Page 76: ...ee on busy feature is to press the icon Alternatively you can activate the feature by doing the following 1 Press select My Availability 2 Select Free on busy and press Select 3 Select ON put call through 14 2 Shortcuts This section describes how to program shortcuts 14 2 1 Adding New Manual Input To add a shortcut do the following 1 Tap My Settings and select Shortcuts 2 Press the key to program ...

Page 77: ...acts To add a shortcut from your contacts list do the following 1 Tap My Settings and select Shortcuts 2 Press the key to program as a shortcut 3 Press more 4 Select Add new from Contacts 5 Select an entry from the contacts list and press Add 6 Press Done to save the shortcut Press more to edit the data or label before saving 14 2 4 Editing a Shortcut To edit a shortcut do the following 1 Tap My S...

Page 78: ...ibes how to change ring signals and alert signals for incoming calls from the settings menu Sounds Note You can change the ring signal for individual contacts see section 9 1 4 Editing an Entry in My Dialog Contacts on page 50 14 3 1 Changing Ring Signals for Incoming Calls A ring signal can be either a traditional ring signal or a melody that you download from a server To change the ring signal f...

Page 79: ...Alert Type With this phone it is possible to change the way the phone rings for incoming calls 1st call and 2nd or 3rd call and for monitored exten sions The following alerting types are available Visual only The signal is muted but the indicator on the line key where the call is received is flashing Periodic The ring signal alerts periodically Delayed Periodic There is a delay before the first ri...

Page 80: ...key for the monitored extension The extension number the label the ring signal and alert type are displayed 3 Press more and select Edit Alert 4 Select an alert and then press Save 5 Tap Done 14 4 Display This section describes how to change the display brightness and bright ness hold time that is how long the display will be illuminated 14 4 1 Modifying Brightness To modify the phone brightness d...

Page 81: ...that is the alphabet used for text that you enter The system administrator defines which languages are available Note To be able to change the language the phone must be logged on to the exchange 14 5 1 Changing the Display Menu Language To change the display text language do the following 1 Tap My Settings and select Language 2 Select Display Menus and select the desired language 3 Tap Set to con...

Page 82: ... the date format do the following 1 Tap My Settings and select Time Date 2 Select Date Format 3 Select a date format 4 Tap Save to confirm the setting 14 7 Option unit The option unit DBY 412 01 is an optional accessory to be installed under your telephone set The unit is used to provide gigabit Ethernet connection to the PC connected to the telephone connect an extra bell to the telephone support...

Page 83: ... used for logging on to the telephony system Note Depending on the phone configuration the menu option Changing PIN may not be available To change the PIN code do the following 1 Tap My Settings and select Security and Access 2 Select Change PIN and press Select 3 Enter the current PIN code and press OK You will be prompted for a new PIN 1 7 digits 4 Enter your new code and press OK Note Only digi...

Page 84: ...e IP Address and press Select to see the IP address 4 Select Phone Web Address and press Select to see the web address Note Whether or not the Phone Web Address option is available in the Help menu depends on how the phone is configured Contact the system administrator for more information 15 Web Browser The Aastra 7446ip phone has a built in web browser which can be accessed from the menu bar at ...

Page 85: ...b Browser The built in web browser contains a number of icons which you use to navigate the web to handle bookmarks and to exit the current page or the browser The go exit button Tap to go to the web address you have entered in the address field at the top of the Internet page The bookmark button Tap to open the list of bookmarks The back navigation button Tap to return to the last web page you vi...

Page 86: ... the web browser in your PC and manage your phone remotely Before you can access the telephone s web interface you need to enter your telephone s web or IP address in the web browser s address field see below The stop navigation button Tap to stop loading a requested page The reload navigation button Tap to reload the currently requested page The home navigation button Tap to go to the start page ...

Page 87: ... Tap Select 3 Select Phone IP Address and press Select to see the IP address 4 Enter the IP address in the address field of the web browser in your PC 5 Start using the features in the web interface see next section 16 2 Using the Telephone through the Web Inter face To be able to use the telephone s features through the web interface do the following 1 Enter the IP address of the phone in the add...

Page 88: ...r password or PIN code and click Log on Note Use the same password or PIN code as you use to log on your phone If you have no logon password or PIN code you cannot log on to the web interface unless the system administrator has enabled the default password Welcome ...

Page 89: ...ns Trouble Cause Solution The message No connection to network appears There is no connection to the LAN Check the LAN cable between the LAN port and the phone The phone is locked There is disturbance in the LAN Restart the phone by pressing the C clear mute and keys simultaneously for 2 seconds The access warning triangle appears in the display There is disturbance in the LAN or in the exchange A...

Page 90: ...es and Procedures The phone does not work properly The network settings may be incorrectly configured Contact your system administrator Trouble Cause Solution Features Procedure ACCOUNT CODE 61 account code AUTHORIZATION CODE Common code increase CoS 72 authorization code lock extension 73 authorization code unlock extension 73 authorization code Individual regional code RAC increase CoS 75 author...

Page 91: ...OMMON SPEED DIALING NUMBERS see List of speed dialing numbers CONFERENCE Press key 3 EXTERNAL FOLLOW ME to order 22 route access code and external number to cancel 22 to order from another extension 22 extension number to divert route access code and external number North America 23 extension number to divert route access code and external number to cancel from another extension 22 diverted extens...

Page 92: ...to divert number of follow me position to cancel from another extension 21 diverted extension number GENERAL DEACTIVATION 001 INQUIRY to initiate Line Hold to revert to original party Let other party hang up and the original party will call back INTRUSION Press key 4 LAST EXTERNAL NUMBER REDIAL MANUAL MESSAGE WAITING to order 31 extension number to cancel 31 NIGHT SERVICE Universal 8 Flexible to o...

Page 93: ...Singapore South Africa Spain Standard Sweden Switzerland and United Kingdom Suffix codes are entered as written They can only be used for SIP phones For H 323 phones you use dedicated keys Service codes are entered for activation such as code as well as for deactivation such as code Table 7 Standard and Alternative codes NUMBER PRESENTATION RESTRICTION 42 B number REBOOT Press the keys C mute and ...

Page 94: ...w Zealand 4 Sweden 6 Service Codes General Deactivation 001 North America 0 Choice of Language 08 Ordering or Cancellation of Active List Personal Number 10 Follow Me 21 United Kingdom 2 External Follow Me 22 North America 23 Ordering or Cancellation of Interception Message 23 North America 24 Print Interception Message 26 Sweden N A Manual Message Waiting 31 Cancellation of Message Waiting 31 Nor...

Page 95: ...Lock Unlock Common Authorization Code 73 North America 71 Change Individual Authorization Code 74 Dial With Individual Authorization Code 75 Germany 72 The Netherlands 72 Sweden 72 Lock Unlock Individual Authorization Code 76 Customer Identity Storage 77 Answer on Group Call Pick up and Answer on Night Time Connection and in the service code can be excluded 8 Finland 0 North America 59 Sweden 0 Or...

Page 96: ...ber of parties in a conference 8 Maximum number of public trunk lines in a conference 8 North America 6 Maximum number of external lines in a conference 8 North America 6 PBX Operator Service Codes Selection of a specific line within a route 0 North America 3 Conference 3 North America 4 Day night status for the exchange 80 Emergency switching 90 ...

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