Configuring Softkeys
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41-001524-00 REV01 – 07.2014
State-Based Softkeys
On the 6867i’s bottom softkeys, you can configure a specific state to display when a softkey is being used. The following
table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on the IP phone.
In the Aastra Web UI, the operational states for each softkey display as enabled. To disable a state, simply uncheck the
box for the respective state.
State
Description
Idle
The phone is not being used.
Connected
The current line is in an active call (or the call is on hold).
Incoming
The phone is ringing.
Outgoing
The user is dialing a number, or the far-end is ringing.
Busy
The current line is busy because the line is in use or the line is set as DND.
Softkey Type
Default States
None
All states disabled.
Speed Dial
Idle, Connected, Incoming, Outgoing, Busy
DND
Idle, Connected, Incoming, Outgoing, Busy
XML
Idle, Connected, Incoming, Outgoing, Busy
Flash
All states disabled.
Sprecode
Connected
Park
Connected
Pickup
Idle, Outgoing
Last Call Return
Idle, Connected, Incoming, Outgoing, Busy
Call Forward
Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/Xfer
Idle, Connected, Incoming, Outgoing, Busy
Speed Dial/Conf
Idle, Connected, Incoming, Outgoing, Busy
Directory
Idle, Connected, Incoming, Outgoing, Busy
Callers List
Idle, Connected, Incoming, Outgoing, Busy
Redial
Idle, Connected, Incoming, Outgoing, Busy
Conference
Idle, Connected, Incoming, Outgoing, Busy
Transfer
Idle, Connected, Incoming, Outgoing, Busy
Intercom
Idle, Connected, Incoming, Outgoing, Busy
Phone Lock
All states disabled.
Paging
All states disabled.
Empty
Idle, Connected, Incoming, Outgoing, Busy