Miscellaneous tools
113
Troubleshooting Check
In case of particular problems, we recommend that you contact your system opera-
tor.
General ring
Ringer on an unidentified phone.
Squat
Function used to recover the features granted on an original phone
on another phone.
Fault detected
Possible causes
No display
Check that the phone is connected to the line (dial tone in the
earpiece).
Check the cord to connect to the line.
Check that the other phones in the installation are working.
Check the screen contrast setting.
No dial tone
Check that the phone is connected to the line (display).
Check the cord to connect the handset.
Check that the other phones in the installation are working.
Check the handset, loudspeaker or headset volume level.
No sound
Check the handset, loudspeaker or headset volume level.
No outside
access
Check that you have the right to make outside calls.
Check that your phone is not locked or that your have entered the
right personal code.
Messages
displayed in a
foreign language
Check the selected display language.
No reception of
voice messages
Check your connection to a voicemail system.
Check the recording of your voice signature or greeting message.
Check that call forwarding to your voice mailbox is activated.