Industrial Ethernet Switch User Manual
3onedata proprietary and confidential
67
Copyright © 3onedata Co., Ltd.
15
Maintenance and Service
Since the date of product delivery, our company provides five-year product warranty.
According to our company's product specification, during the warranty period, if the
product exists any failure or functional operation fails, our company will be free to
repair or replace the product. However, the commitments above do not cover damage
caused by improper usage, accident, natural disaster, incorrect operation or improper
installation.
In order to ensure that consumers benefit from our company's managed switch
products, consumers can get help and solutions in the following ways:
Internet service;
Call technical support office;
Product repair or replacement;
15.1 Internet Service
More useful information and tips are available via our company website. Website:
http://www.3onedata.com
15.2 Service Hotline
Users using our company products can call technical support office. Our company has
professional technical engineers to answer the questions and help solve the products
or usage problems ASAP. Free service hotline:
+86-400-880-4496