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PARTNER / CUSTOMER SUPPORT
NOTE: Whenever you have a problem or a question it is best to contact your reseller directly first.
If the certified partner cannot help you then there is a Customer Support Hotline you can use. If you receive an unrecoverable error message, or if you need to
contact us for another problem, you may contact our Customer Support Hotline. Before you call Customer Support with a problem or question, please make sure
that you have the following information:
The serial number of your ProJet 2500 is printed on a label inside the filter door or by accessing the UI and selecting
Tools
>
Printer Info
.
A brief description of the problem, including the exact error message.
When the problem occurred; for example, when you submitted a job, during the beginning or the end of a print, or after power off recovery, etc.
Customer Support Hotline
Please contact your Customer Support Hotline at one of the following numbers:
In North America, call 1-800-793-3669
In Asia and the Pacific Rim, call +852 2923 5077
In Germany, call +49-6151-357 357
In the United Kingdom, call +44 1442 282665
In France, call (+33) 01 60 87 88 77
In Italy, call +49 6151 357 245
In Switzerland, call +41-26-439 95 90
In Japan, call (+81) 3 5451 1690
General
ProJet 2500 service procedures must be performed only by a 3D Systems-certified service technician unless this guide explicitly states otherwise. If your 3D
printer system needs service, contact 3D Systems Technical Support at the following numbers:
In the United States or Canada, call 800-793-3669
In Europe, call +49-6151-357357
You can also contact your local 3D Systems representative.
3D Systems’ support portal is located at
http://www.3dsystems.com/support
For material safety data sheet, go to
http://www.3dsystems.com/support/materials/msds
Summary of Contents for projet mjp 2500
Page 2: ...USER GUIDE ...
Page 14: ......
Page 20: ...PRINTER SETUP ...
Page 44: ......
Page 48: ...Close panel and tighten thumb screw 4 ...
Page 57: ......
Page 58: ......
Page 63: ...Pass Sample ...
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