3D Systems projet mjp 2500, User Manual, Page: 87 / 92

Problem Description Troubleshooting Steps
Part won't adhere to the print
platform The printed part is not building correctly on the print
platform, the support (wax) material won't adhere to the print
platform. 1. Never print with a cold print platform. When using a print
platform where a part was just removed, allow the print
platform to warm up to room temperature prior to starting
the print job.
2. The print platform must be completely clean prior to use.
Scrape any residual wax from the print platform and wipe
with IPA prior to use. It is important that both sides of the
print platform are clean.
3. Remove any debris from the printer prior to installing the
print platform. Debris under the print platform may cause the
print platform to sit at an angle resulting in a collision
between the print engine and the part.
Verification wall tipped/broken near
base The verification wall has tipped/broken off near the base and
fallen onto the printed part. Sprayed material appears on the
right side of the build chamber. A pause in the print job may
result in the verification wall cooling and becoming brittle.
Upon resuming the print job, the planarizer contact may
cause the verification wall to fall over onto the print job. 1. To avoid, do not allow pauses in the print job such as waste
bag replacements or empty material cartridges.