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2

A

BOUT

 T

HIS

 G

UIDE

These and other user guides and release notes are available 
in Adobe Acrobat Reader Portable Document Format (PDF) 
or HTML on the 3Com World Wide Web site:

http://www.3com.com/

Conventions

Table 1 and Table 2 list conventions that are used 
throughout this guide.

Table 1

Notice Icons

Icon

Notice Type

Description

Information note

Information that describes important features or 
instructions

Caution

Information that alerts you to potential loss of data 
or potential damage to an application, system, or 
device

Warning

Information that alerts you to potential personal 
injury

Table 2   

Text Conventions

Convention

Description

Screen displays

This typeface represents information as it appears on the 
screen.

The words “enter” 
and “type”

When you see the word “enter” in this guide, you must 
type something, and then press Return or Enter. Do not 
press Return or Enter when an instruction simply says 
“type.”

Keyboard key names

If you must press two or more keys simultaneously, the 
key names are linked with a plus sign (+). Example:

Press Ctrl+Alt+Del 

Summary of Contents for OfficeConnect 3CP4144

Page 1: ...http www 3com com OfficeConnectTM Remote 812 ADSL Router Getting Started Guide Version 1 0 Part No 1 024 2427 00 Published February 2000...

Page 2: ...3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You...

Page 3: ...TER Introduction 2 1 OfficeConnect Remote 812 Hardware Installation 2 1 Back Panel Features 2 1 Hardware Configuration 2 3 LED Light Operation 2 4 Workstation Configuration 2 4 Workstation Configurati...

Page 4: ...Remote 812 Manager Ping to ISP or Remote Site Network 4 3 Ping Responses 4 3 DNS Errors 4 4 Option 2 DOS Ping to ISP or Remote Site Network 4 4 Option 3 Internet Browser Internet Access Only 4 5 Advan...

Page 5: ...Temperature requirements D 1 Humidity requirements D 1 MTBF Mean Time Between Failures D 1 Jacks D 1 ADSL Interface one RJ 11 jack D 2 LAN Interface four RJ 45 jacks D 2 Console Interface DB 9 Defaul...

Page 6: ......

Page 7: ...your C ROM drive and follow the steps given on the screens using your foldout Map If your operating system is MAC or Unix based you will commence by following the steps on the Map to set up the hardw...

Page 8: ...ion that alerts you to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Table 2 Text Conventions Conventio...

Page 9: ...mphasize a point n Denote a new term at the place where it is defined in the text n Identify menu names menu commands and software button names Examples From the Help menu select Contents Click OK Tab...

Page 10: ......

Page 11: ...whom the equipment was purchased Remote 812 Package Contents Remote 812 unit Power adapter and power cord Ethernet cable RJ45 RJ45 DSL Modem cable RJ11 RJ11 Console cable DB 9 DB 9 Remote 812 ADSL Rou...

Page 12: ...rked workstations to connect to other computers on a remote LAN and can also provide high speed access to the Internet The Remote 812 provides static and dynamic routing of the Internet Protocol IP an...

Page 13: ...switch settings and the corresponding Boot Mode option are as follows Table 1 1 DIP Switch Settings Option One DHCP Smart Mode You can use the DHCP Smart Mode if You plan on using private addresses on...

Page 14: ...on 3Com s web site you can install from the CD at any time Verify the VPI VCI settings in the table above match values your Service Provider has given you The Remote 812 will power up with the follow...

Page 15: ...Configuration LED Light Operation Workstation Configuration and selecting a Mode Remote 812 Software Installation Changing the Login Name and Password Starting the Remote 812 Manager Configuring the...

Page 16: ...structions on which switches to set for which options Power Inlet The power port attaches to an external 15 volt DC power supply included in your package The other end of the power supply cable connec...

Page 17: ...812 ADSL port to telephone company wall jack 3 Connect the Power Connect the power plug to the back of the unit Make sure the power plug is connected securely to the Remote 812 Then plug the unit into...

Page 18: ...properly consult the OfficeConnect Remote 812 Online User s Guide and refer to the section on Troubleshooting If the ADSL LED is off there may be a problem with the ADSL cable or line However you can...

Page 19: ...parameters After you have configured your workstation proceed to the next section Software Installation Workstation Configuration Using the Default Bridge Mode When the Remote 812 is configured as a b...

Page 20: ...er 4 and Adobe Acrobat Reader 3 01 If you are a MAC or Unix based user copy or refer to the CLI Users Guide for instructions on using the CLI and the Quick Setup and QuickVC programs to complete your...

Page 21: ...h the installation by putting the Remote 812 Installation CD in your CD ROM drive and selecting Install 3Com Instant Update from the menu Instant Update periodically checks the 3Com web site for a new...

Page 22: ...procedure and you will have the assistance of the IP Wizard In MAC or Unix you must manually start the browser Proceed to the section Getting Started with the OfficeConnect Remote 812 Manager Configu...

Page 23: ...access the Command Line Interface using the following settings Bits per second 9600 Data Bits 8 Parity None Flow control Xon Xoff Then run Quick Setup and then QuickVC Getting Started with the OfficeC...

Page 24: ...ation Using the Remote Site Wizard When you first connect to the Remote 812 Manager and a VC profile has not yet been configured you will be automatically directed to the Remote Site Wizard page shown...

Page 25: ...and typically describes the remote site you are connected to such as my_isp or my_corp Network Service Your Service provider should provide you with the type of Network Service to configure for your...

Page 26: ...public IP addresses to use on the LAN WAN IP Information Your Service provider will provide you with the public IP address es to use on your WAN Interface or on the LAN If you have selected PPP as yo...

Page 27: ...ger 2 13 enabled NAT you will also be prompted for the WAN interface If you did not enable NAT the WAN interface address is optional If you do not configure the WAN Interface address the Remote 812 LA...

Page 28: ......

Page 29: ...re the DSL cable is connected to the OfficeConnect Remote 812 and the phone jack and then check the ADSL Status LED on the front of the unit It should be green or blinking green 2 If the unit is not i...

Page 30: ...corresponding IP network in the table If you are connected to a remote office with IP routing you should see corresponding networks for this too Below is an example wherein an IP network is configured...

Page 31: ...an also test the connection using your Internet Browser if you have Internet access Option 1 OfficeConnect Remote 812 Manager Ping to ISP or Remote Site Network Open the OfficeConnect Remote 812 Manag...

Page 32: ...the unit is so slow that the PING response did not get back in the allotted time frame or there may be a temporary break in the path DNS Errors Network Name name could not be resolved Network Name nam...

Page 33: ...32 time 140ms TTL 240 Reply from 10 0 0 12 bytes 32 time 135ms TTL 240 C _ It is not unusual for the first few attempts to time out If you don t receive a response the first time try PINGing the route...

Page 34: ...3 TESTING THE CONFIGURATION Advanced Troubleshooting For more detailed troubleshooting information refer to Troubleshooting in the OfficeConnect Remote 812 ADSL Router Online User s Guide on your Inst...

Page 35: ...fferent boot option Unplug the power cable from your OfficeConnect Remote 812 Set the appropriate DIP switch Plug the power cable back WHILE pressing in the Reset button on the back of your router for...

Page 36: ......

Page 37: ...ain their IP address This is the default setting in Windows 95 If you have configured IP addresses manually on your LAN you should use the following procedure on each workstation to allow them to auto...

Page 38: ...STATION TO BE A DHCP CLIENT 2 Select the IP Address tab 3 Check the Obtain an IP Address Automatically button This will cause the workstation to request an IP address from the OfficeConnect Remote 812...

Page 39: ...eful not to remove the Host Name accidentally if there is one in the box Remove any DNS servers listed after the DNS Server Search Order field Accept all of the networking changes Reboot your workstat...

Page 40: ......

Page 41: ...der and in accordance with their instructions and recommendations Should any of the following conditions occur isolate the electricity supply and refer to your 3Com reseller If the case or cover is no...

Page 42: ...attach e une puce sur la carte circuit imprim Se d barrasser de la pile d fectueuse en toute s curit conform ment aux instructions du fabricant Normal operations of this unit could be interrupted by...

Page 43: ...h the unit that cannot be solved with problem solving actions in this guide contact the 3Com reseller from whom the equipment was purchased If the units are stackable only stack similar units WARNING...

Page 44: ...le Fault Bedingungen so eingerichtet ist da die Spannung zwischen zwei zug nglichen Bauteilen einen Sicherheitswert nicht bersteigt 42 2 V Spitzenspannung bzw 60 V Gleichspannung Die Einheit enth lt k...

Page 45: ...connexion de l appareil Les normes de s curit de chaque port sont les suivantes Les ports identifi s par les tiquettes XXXX et YYYY TNV Les circuits TNV Telecoms Network Voltage tension du r seau de t...

Page 46: ...os por la normativa local o nacional pertinente y que no contravenga la garant a de seguridad del producto consulte la secci n relativa a este punto al final de esta gu a Desenchufe el adaptador antes...

Page 47: ...l adattatore di corrente fornito con l unit Se l adattatore non compreso il cavo alimentatore deve essere conforme alle norme locali e nazionali del paese di destinazione nonch all omologazione di si...

Page 48: ...ate nel presente manuale contattare il rivenditore 3Com presso il quale si acquistata l unit Se le unit sono impilabili impilare solamente unit simili Solo per ServiceConnect collegare il filo di mass...

Page 49: ...requirements 0 50 degrees C operating 35 to 70 degrees C shipping and storage Humidity requirements 0 95 non condensing operating 0 100 non condensing shipping and storage MTBF Mean Time Between Fail...

Page 50: ...Interface four RJ 45 jacks Pin 1 Transmit Data Pin 2 Transmit Data Pin 3 Receive Data Pin 4 NC Pin 5 NC Pin 6 Receive Data Pin 7 NC Pin 8 NC Console Interface DB 9 Default configured as DCE Pin 1 DCD...

Page 51: ...4 4 E Ethernet LAN Ports 2 2 Ethernet Hub connecting to 2 3 F FLASH memory 2 6 G General Testing 4 1 H Hardware Installation 2 1 home page 2 10 I Interface Status Checking 4 1 IP Testing 4 3 IPX Testi...

Page 52: ...iv S Safety Information C 2 to C 8 Software Installation 2 6 Specifications B 1 A 1 C 1 D 1 U Unconfigured Mode 2 6 Using 2 6 W Workstation Configuration A 1 Workstation Connecting to 2 3...

Page 53: ...installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communicati...

Page 54: ...ble to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated w...

Page 55: ...Immunity Standard Residential Commercial and Light Industrial Environment January 1992 With IEC 801 2 1984 IEC 801 3 1984 IEC801 4 1988 Safety Low Voltage Directive This equipment was tested and foun...

Page 56: ......

Page 57: ...e 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect i...

Page 58: ...Y DISCLAIMED 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIA...

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