3Com 3CRWDR200A-75-US - OfficeConnect ADSL Wireless 108 Mbps 11g Firewall Router User Manual Download | Manualshive

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C

HAPTER

6: T

ROUBLESHOOTING

Alert LED

The Alert LED will flash when the Router unit is first powered up while
the system software checks the hardware for proper operation. Once the
Router has started normal operation, the Alert LED will go out.

■

If the Alert LED does not go out following start up, but illuminates
continuously, this indicates that the software has detected a possible
fault with the hardware. Remove power from the Router, wait 10
seconds and then re-apply power. If the Alert LED comes on
continuously again, then a fault has been detected. Locate the copy of
the Router software on the accompanying CD-ROM or 3Com web site
(

http://www.3com.com

) and upload it to the Router to see if this

clears the fault (refer to “Recovering from Corrupted Software”
below). If this does not fix the problem, contact your supplier for
further advice.

■

During normal operation, you may notice the Alert LED lighting briefly
from time to time. This indicates that the Router has detected a hacker
attack from the Internet and has prevented it from harming your
network. You need take no specific action on this, unless you decide
that these attacks are happening frequently in which case you may
wish to discuss this with your ISP. The Router logs such attacks, and
this information is available through the Status and Logs screens.

Recovering from
Corrupted Software

If the Alert LED remains permanently on following power-up, it is possible
that the system software has become corrupted. In this condition, the
Router will enter a “recovery” state; DHCP is disabled, and the LAN IP
address is set to 192.168.1.1. Follow the instructions below to upload a
new copy of the system software to a Router unit in this state.

Ensure that one of your computers has a copy of the new software image
file stored on its hard disk or available on CD-ROM.

The latest software is available on 3Com’s Web site at:

http://www.3com.com

1

Remove power from the Router and disconnect all your computers,
except for the one computer with the software image.

2

You will need to reconfigure this computer with the following static IP
address information:

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Summary of Contents for 3CRWDR200A-75-US - OfficeConnect ADSL Wireless 108 Mbps 11g Firewall Router

Page 1: ...http www 3com com Part No 10015251 Rev AB Published August 2008 OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router User Guide Model WL 553 3CRWDR200A 75 3CRWDR200B 75 ...

Page 2: ...tion contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com OfficeConnect and the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows...

Page 3: ...imum System and Component Requirements 14 Front Panel 14 Rear Panel 16 2 HARDWARE INSTALLATION Introduction 19 Safety Information 19 Positioning the Router 19 Using the Rubber Feet 20 Stacking the Router 20 Wall Mounting 20 Before you Install your Router 21 Powering Up the Router 22 Connecting the Router 22 3 SETTING UP YOUR COMPUTERS Obtaining an IP Address Automatically 25 Windows 2000 25 Window...

Page 4: ...Wireless Settings 42 Summary 44 5 ROUTER CONFIGURATION Navigating Through the Router Configuration Pages 45 Main Menu 45 Option Tabs 46 Welcome Screen 46 Notice Board 46 Password 47 Wizard 48 LAN Settings 48 Unit Configuration 48 Static DHCP Assignment 50 DHCP Lease Table 51 Wireless Settings 51 Configuration 52 Encryption 54 WMM 57 Connection Control 59 Client List 61 Advanced Wireless Settings 6...

Page 5: ...rt 77 Time Zone 78 Configuration 79 Upgrade 80 Advanced 81 Static Route 81 RIP 81 DDNS 82 Quality of Service 84 Proxy ARP 84 IPSec 85 Port Mapping 87 Management 88 Syslog 88 SNMP 89 UPnP 90 Trusted Station 91 Remote Management 92 Utility 92 Diagnostics 93 Device Info 94 Summary 95 WAN 95 Statistics 96 Route 97 ARP 97 Support Feedback 98 Support Feedback 98 ...

Page 6: ... Asked Questions 107 3Com Warranty and Support Services 108 A USING DISCOVERY Running the Discovery Application 111 Windows Installation 95 98 2000 Me NT XP 111 B IP ADDRESSING The Internet Protocol Suite 113 Managing the Router over the Network 113 IP Addresses and Subnet Masks 113 How does a Device Obtain an IP Address and Subnet Mask 115 DHCP Addressing 115 Static Addressing 115 Auto IP Address...

Page 7: ...INDEX REGULATORY NOTICES Regulatory Information 137 CAUTION EXPOSURE TO RADIO FREQUENCY RADIATION 137 US Radio Frequency Requirements 138 USA FEDERAL COMMUNICATIONS COMMISSION FCC 138 MANUFACTURER S DECLARATION OF CONFORMITY 139 CANADA INDUSTR YCANADA IC 139 INDUSTRY CANADA IC EMISSIONS COMPLIANCE STATEMENT 140 DE CONFORMITÉ À LA RÉGLEMENTATION D INDUSTRIE CANADA 140 SAFETY COMPLIANCE NOTICE 140 ...

Page 8: ......

Page 9: ...t differs from the information in this guide follow the information in the release note Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF on the 3Com World Wide Web site http www 3com com Naming Convention Throughout this guide the OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router is referred to as the Router Category 3 and Category 5 Twist...

Page 10: ...nvention Description The words enter and type When you see the word enter in this guide you must type something and then press Return or Enter Do not press Return or Enter when an instruction simply says type Keyboard key names If you must press two or more keys simultaneously the key names are linked with a plus sign Example Press Ctrl Alt Del Words in italics Italics are used to Emphasize a poin...

Page 11: ...single Internet outlet and harness the combined power of all of your computers OfficeConnectADSL Wireless 108Mbps 11g Firewall Router The OfficeConnect ADSL Wireless 108Mbps 11g Firewall Router is designed to provide a cost effective means of sharing a single broadband Internet connection amongst several wired and wireless computers The Router also provides protection in the form of an electronic ...

Page 12: ...Firewall Router in your network Figure 2 it becomes your connection to the Internet Connections can be made directly to the Router or to an OfficeConnect Switch or Hub expanding the number of computers you can have in your network Figure 2 Example Network Using a ADSL Wireless 108Mbps 11g Firewall Router ...

Page 13: ...ction against Internet hacker attacks and encryption to protect wireless network traffic Filtered access of inappropriate Web sites using the built in URL filter Internet Access Policy to schedule your Internet Acccess rules with options in keywords and applications blocking Wireless Multimedia to maximize the quality of your internet service with traffic prioritization Package Contents The Router...

Page 14: ...port switch on your Router An 802 11b or 802 11g wireless NIC An active ADSL subscription and connection A Web browser that supports JavaScript such as Netscape 4 7 or higher Internet Explorer 5 0 or higher or Mozilla 1 2 1 or higher Front Panel The front panel of the Router contains a series of indicator lights LEDs that help describe the status of various networking and connection operations Fig...

Page 15: ... fault has been detected with your Router during the start up process Refer to Chapter 6 Troubleshooting 2 Power LED Green Indicates that the Router is powered on 3 Wireless LAN WLAN Status LED Yellow If the LED is on it indicates that wireless networking is enabled If the LED is flashing data is being transmitted or received If the LED is off the Wireless LAN has been disabled in the Router or th...

Page 16: ...rs If interpreted correctly they can give a reliable indication of the cause of an ADSL connection failure Rear Panel The rear panel Figure 4 of the Router contains four LAN ports one Ethernet ADSL port a power adapter OK LED and a power adapter socket Figure 4 Router Rear Panel 7 Wireless Antennae The antennae on the product should be placed in a V position when initially installed CAUTION Do not...

Page 17: ...he power adapter or adapter cable 11 Reset Button Press this button to reset your Router to factory default 12 Four 10 100 LAN ports Using suitable RJ 45 cable you can connect your Router to a computer or to any other piece of equipment that has an Ethernet connection for example a hub or a switch The LAN ports will automatically set themselves to MDI or MDIX depending on the device to which they ...

Page 18: ...18 CHAPTER 1 INTRODUCING THE ROUTER ...

Page 19: ...gnes importantes de sécurité avant de mettre en route Positioning the Router You should place the Router in a location that is conveniently located for connection to the telephone socket that will be used to connect to the Internet is centrally located to the wireless computers that will connect to the Router A suitable location might be on top of a high shelf or similar furniture to optimize wire...

Page 20: ...your Router with other OfficeConnect units install the Router at the top of the stack Refer to the documentation supplied with your other OfficeConnect unit for details on using the stacking clip A stacking clip is not supplied with the Router Use the stacking clip supplied with another stackable OfficeConnect unit Wall Mounting There are two slots on the underside of the Router that can be used f...

Page 21: ...IP information dynamically over PPPoE or PPPoA which is in common use in the UK you need a User Name and Password You only need a PPPoE Service Name if your ISP requires one Do not enter anything if your ISP does not require this information You should leave the Authentication Method as its default Auto if your ISP does not specify this parameter If your ISP allocates fixed or static IP informatio...

Page 22: ...o physically connect it to an RJ11or RJ45 cable as appropriate with the splitter and then connect the Router to a computer in order to be able to access the Internet See Figure 5 Figure 5 Connecting the Router To use your Router to connect to the Internet through an DSL connection 1 Insert one end of the supplied telephone RJ 11 cable into the ADSL port on the rear panel of the Router Check that t...

Page 23: ...ecommends that you perform the initial Router configuration from a computer that is directly connected to one of the LAN ports If you configure the Router from a wireless computer note that you may lose contact with the Router if you change the wireless configuration To communicate wirelessly with your Router your wireless NIC should be set as follows Encryption none Service Area Name SSID 3Com Ch...

Page 24: ...24 CHAPTER 2 HARDWARE INSTALLATION ...

Page 25: ...ter CD ROM to detect and configure your Router Refer to Appendix A for information on using the Discovery program Obtaining an IP Address Automatically Refer to the section below that relates to your operating system for details on how to obtain an IP address automatically Windows 2000 If you are using a Windows 2000 based computer use the following procedure to change your TCP IP settings 1 From ...

Page 26: ...l Area Properties Screen 6 Ensure that the options Obtain an IP Address automatically and Obtain DNS server address automatically are both selected as shown in Figure 7 Click OK Figure 7 Internet Protocol TCP IP Properties Screen 7 Restart your computer ...

Page 27: ...r use the following procedure to change your TCP IP settings 1 From the Windows Start menu select Control Panel 2 Click on Netmwork and Internet Connections 3 Click on the Network Connections icon 4 Double click on LAN or High Speed Connection icon A screen titled Local Area Connection Status will appear 5 Select Internet Protocol TCP IP and click on Properties 6 Ensure that the options Obtain an ...

Page 28: ... your changes 5 Restart your computer Disabling PPPoE and PPTP Client Software If you have PPPoE or PPTP client software installed on your computer you will need to disable it To do this 1 From the Windows Start menu select Settings Control Panel 2 Double click on Internet Options 3 Select the Connections Tab A screen similar to Figure 8 should be displayed 4 Select the Never Dial a Connection opt...

Page 29: ...xy Ensure that you do not have a web proxy enabled on your computer Go to the Control Panel and click on Internet Options Select the Connections tab and click LAN Settings at the bottom Make sure that the Use Proxy Server option is unchecked ...

Page 30: ...30 CHAPTER 3 SETTING UP YOUR COMPUTERS ...

Page 31: ...rd 1 Ensure that you have at least one computer connected to the Router Refer to Chapter 2 for details on how to do this 2 Launch your Web browser on the computer 3 Enter the following URL in the location or address field of your browser http 192 168 1 1 The Login screen displays Figure 9 Web Browser Location Field Factory Default 4 To log in as an administrator enter the password the default sett...

Page 32: ...he password is correct the Country Selection screen will appear Select the country you wish to configure the Router for then click Apply If you purchased your Router in the United States you do not see this screen as it is automatically set Figure 11 Country Selection Screen ...

Page 33: ...reen will appear Figure 12 Select the Wizard tab and click Wizard or If your Router has not been configured before the Wizard will launch automatically refer to Figure 13 7 Click Next 8 You will be guided step by step through a basic setup procedure Welcome Figure 12 Welcome Screen ...

Page 34: ...ZARD Figure 13 Wizard Screen Password Figure 14 Change Administration Password Screen When the Change Administration Password screen appears type the Old Password then a new password in both the New Password and Confirm Password boxes ...

Page 35: ...own and keep it in a safe place so that you can change your settings in the future Click Next to display the Time Zone setup screen Time Zone Figure 15 Time Zone Screen Select your time zone from the pull down menu check the daylight savings option if required and then click Next The Daylight Savings option advances the system clock by one hour It does not cause the system clock to be updated for ...

Page 36: ...ng Mode window allows you to set up the Router for the type of Internet connection you have Before setting up your Internet connection mode have the account information from your ISP ready Select an Internet Addressing mode from the following PPPoE PPPoA Dynamic Fix IP in 1483 Bridge Mode IP over ATM Bridging ...

Page 37: ...quire a service name 4 Select Dial on Demand if you want the the internet connection dropped when there is no activities with the Internet Enter an idle time from the Maximum Idle Time drop down list This is the amount of time without Internet activity that you want to allow before the Router ends the PPPoE session 5 Manual IP Address DNS Server configuration Enter the IP Address that you would li...

Page 38: ...e Maximum Idle Time drop down list This is the amount of time without Internet activity that you want to allow before the Router ends the PPPoE session 4 Manual IP Address DNS Server configuration Enter the IP Address that you would like to be assigned to the router s WAN interface if you have required one from your ISP And enter the DNS Server s IP Address if it is given by your ISP optional 5 Ch...

Page 39: ...router s WAN IP address and subnet mask here if your ISP has given you a static IP Address 2 Manual Default Gateway Configuration Enter the gateway s IP address or select the WAN interface to use to connect to it 3 Manual DNS Server Configuration Your ISP may provide you with primary and secondary DNS addresses If they have been provided enter the addresses in the appropriate text boxes If not lea...

Page 40: ...he IP Address given by your ISP 2 WAN Subnet Mask Enter the subnet mask given by your ISP 3 Manual Default Gateway Configuration Select this option to enter the WAN interface s IP Address if you are given with this information by your ISP or select a WAN interface to use to connect to it 4 Manual DNS configuration Enter the DNS server s address from the ISP if it is required this is optional ...

Page 41: ... or a router which handles authentication with the ISP LAN Settings Figure 22 LAN IP Address Screen This screen displays a suggested LAN IP address and subnet mask of the Router It also allows you to change the IP address and subnet mask DHCP The Router contains a Dynamic Host Configuration DHCP server that can automatically configure the TCP IP settings of every computer on your network ...

Page 42: ... this is not appropriate make your required changes To disable DHCP select Do not enable the DHCP server Click Next when you have finished Wireless Settings Figure 24 Wireless Configuration Screen This screen displays the Channel and Service Area Name It also allows you to change these settings There are a maximum of 14 channels the number available to you is dependent on the country you reside in...

Page 43: ... configuration will result in communication between the Router and your computer being lost This is why 3Com strongly recommends that you configure the Router from a wired computer It is very important that you set up your wireless clients to use the same Service Area Name or SSID as the one you use on this screen If your clients use a different Service Area Name then they will not be able to comm...

Page 44: ...for your records Click Finish and the router will reboot now If you have made changes to the LAN Settings or wireless configuration options you may need to reconfigure the computer you are using in order to make contact with the Router again Your Router is now configured and ready for use For information on improving your Wireless network security see Wireless Settings on page 51 See Chapter 5 for...

Page 45: ...e will appear in the main part of the screen Welcome displays the firmware version of the Router allows you to change your password and launch the Wizard LAN Settings allows you to configure IP address and subnet mask information set up DHCP server parameters and display the DHCP client list Wireless Settings enables disables access from wireless computers configures WPA WPA2 or WEP encryption pro...

Page 46: ...ne help system and allows you to provide 3Com with feedback on your Router Option Tabs Each corresponding menu page may also provide sub sections which are accessed through the use of tabs see Figure 26 for example To access a sub section simply click on the required tab Getting Help On every screen a Help button is available which provides access to the context sensitive online help system Click ...

Page 47: ...Changing the Administration Password You can change the password to prevent unauthorized access to the Administration System To do this 1 Enter the current password in the Old Password field 2 Enter the new password in the New Password field 3 Enter the new password again in the Confirm Password field 4 Click Apply to apply the new password The password is case sensitive f you have forgotten your ...

Page 48: ...e 28 Wizard Screen Click WIZARD to launch the configuration wizard Refer to Chapter 4 for information on how to run the wizard LAN Settings The LAN Settings menu provides the following options Unit Configuration Figure 29 Unit Configuration Screen ...

Page 49: ...th the following settings Enter the start and end IP Address of your DHCP range Enter the leased time in hours to specify the frequency for DHCP assignment Check all of your settings and click Save then click Apply Auto IP Range Click this to automatically allocate valid hosts in this network ie Class C And there is 253 254 1 for the router available addresses in the network 5 3Com NBX Call Proces...

Page 50: ...AN client with a static IP Address please do the following 1 Enter the IP Address that you would like to lease and the client MAC address in the fields appropriately The MAC Address must be entered as 6 hexadecimal pairs for example 12 34 56 78 90 ab Click Apply to apply your changes The device will now reboot ...

Page 51: ... time which reflects the value specified in DHCP server setting in Unit Configuration on this chapter Wireless Settings The Wireless Settings menu provides options described in the following sections To improve the security of your wireless network 3Com recommends that you 1 Change the SSID from its default value 2 Enable Encryption 3 Enable Connection Control ...

Page 52: ...from the menu to let your wireless network to operate in a 802 11b 802 11g SuperG or Mixed 11b 11g which is the default Channel Selection Select a number from the drop down list to specify which Channel the Router will transmit and receive on If another access point or Router nearby is using the same Channel as you there will be a reduction in the performance of your network If this seems to be th...

Page 53: ...n connect to the Router you must Use Infrastructure Mode not Ad hoc Mode Have the same Service Area Name as the Router Have the same Channel number as the Router Use the same encryption type and keys as the Router Ensure that the PC is not included in the denied Wireless PCs list if Connection Control is enabled See page 59 Enable Broadcast SSID Disable this feature after you have installed your w...

Page 54: ... to TKIP WPA2 also uses Advanced Encryption Standard AES The mixed mode will let you choose the encryption mechanism interchangeably with either TKIP or AES WEP Wireless Equivalent Privacy WEP is a 64 bit or 128 bit encryption method with user configurable fixed keys WPA Radius WPA2 Radius Mixed WPA WPA2 Radius features using of a RADIUS server with the pre shared key authentication method This sh...

Page 55: ...s method only generates 1 key which is replicated for all 4 keys 4 Manually assign each key If you selected 64 bits encryption enter 10 HEX characters 0 F for each key If you selected 128 bits encryption enter 26 HEX characters 0 F for each key If you encounter any difficulty when you enable WEP ensure that you check that each key on your wireless computer is exactly the same as each key on your R...

Page 56: ...either TKIP or AES as the Encryption Method 2 Enter a passphrase between 8 to 63 characters long for the Pre Shared Key 3 Enter the desired key renewal time in seconds for WPA Group Rekey Interval Click Save to save the setting WPA with RADIUS If you are using a RADIUS server in your network for authentication you may choose WPA or WPA2 Radius from the Encryption Type ...

Page 57: ... support to help improve the Quality of Service QoS for your wireless traffic 3Com recommends that you leave the settings unchanged if you are not sure with your configuration Changing the values may lead to unexpected blockages of traffic on your wireless LAN and the blockages might be difficult to diagnose WMM provides prioritized media access and is based on the Enhanced Distributed Channel EDC...

Page 58: ...trary Interframe Space An Interframe Space for different Access Category TXOP Transmission Opportunity WMM Wireless Multimedia Transmission Opportunity defined by IEEE 802 11e the TXOP is the interval of time when a particular STA station has the right to initiate transmissions ACM Admission Mandatory Advertised in the EDCA parameter set element to indicate the admission control is required for ea...

Page 59: ...e has not been acknowledged After any unsuccessful transmission attempt another back off timer is performed with an upper bound of CWmax This reduces the collision probability in case there are multiple stations attempting to access the channel CW min should be smaller for delay sensitive data CW max should be smaller for delay sensitive data AIFSN should be smaller for delay sensitive data TXOPLi...

Page 60: ... specify that only certain wireless computers can connect to the Router select allow deny and then enter the MAC addresses of the wireless clients You may enter a maximum of 64 PCs in the list Click Save to save your existing configurations or Cancel to discard all changes ...

Page 61: ... For each device that is connected to the Wireless LAN the MAC address and Connection Speed of that device is displayed As you connect more devices to the Wireless LAN the client list will grow to a maximum of 64 the maximum number of wireless devices that the Router can support Advanced Wireless Settings The router provides some advanced wireless functionalities to let the users better manage the...

Page 62: ...now which rates will be used The Router will also advertise that it will automatically select the best rate for transmission The default setting is Default when the Router can transmit at all standard wireless rates 1 2Mbps 5 5Mbps 11Mbps 18Mbps and 24Mbps Other options are 1 2Mbps for use with older wireless technology and All when the Router can transmit at all wireless rates The Basic Rate is n...

Page 63: ...uter in an environment with heavy 802 11b traffic This function boosts the Router s ability to catch all Wireless G transmissions but will severely decrease performance If you do not want to use CTS Protection Mode at all select Disabled XR Mode The Extended Range mode can be enabled to further extend the wireless coverage to eliminate dead spots or corners in your office Frame Burst Mode Enabling...

Page 64: ...et is smaller than the preset RTS threshold size the RTS CTS mechanism will not be enabled The Router sends Request to Send RTS frames to a particular receiving station and negotiates the sending of a data frame After receiving an RTS the wireless station responds with a Clear to Send frame to acknowledge the right to begin transmission The RTS Threshold value should remain at its default value of...

Page 65: ...should have a different IP Address Internet Settings Before you can configure the Router you need to know the IP information allocation method used by your ISP There are five different ways that ISPs can allocate IP information as described below 1 PPPoA PPP over ATM The ISP provides the IP addressing information for you to enter manually To configure the Router you will need to know the following...

Page 66: ...sult your ISP for the necessary configuration information 5 Bridging Mode In this mode your ADSL router simply acts like a modem when connecting to the internet Thus you may have seperate DSL connections behind via a computer or router Enter the following parameters in the configuration VPI Virtual Path Identifier from 0 to 255 which is assigned by your ISP VCI Virtual Channel Identifier from 32 t...

Page 67: ...s as a Web server so that others can view your Web site To configure a virtual server 1 Select an application from the drop down menu or fill in the blank fields to specify your own application 2 The port s that will be used will be shown for a common application or you may enter the port numbers required for that service if it is not pre defined 3 Enter the last digit of the LAN server IP address...

Page 68: ...ance there will be a trigger port and incoming port s where traffic on the trigger port tells the firewall to open the incoming ports Each defined Special Application only supports a single computer user and up to32 Special Applications can be defined Any incoming ports opened by a Special Application trigger will be closed after five minutes of inactivity To configure special applications 1 Click...

Page 69: ...irewall This feature allows a single computer to be exposed to unrestricted 2 way communication from outside of your network This feature should be used only if the Virtual Server or Special Applications options do not provide the level of access needed for certain applications Single DMZ To configure one of your computers as a DMZ host enter the IP address of the computer in the DMZ Host IP Addre...

Page 70: ...rtain types of network attacks such as DoS attacks Denial of Service DoS attacks are aimed at devices and networks with a connection to the Internet The goal is not to steal information but to disable a device or network so users no longer have access to network resources To configure SPI information on your Router 1 Select Firewall from the main menu then select the SPI tab to display the SPI scr...

Page 71: ...tings unless you are confident in your reconfigured settings ALG Check this box if you use a SIP phone with the router PC Privileges Figure 45 PC Privileges Screen Select PC Privileges to display the PC Privilege setup screen Access from the local network to the Internet can be controlled on a computer by computer basis In the default configuration the Router will allow all connected computers unl...

Page 72: ...ned Blocked Ports 5 To apply a time schedule to the rule set up a schedule rule on the Scheduled Rules tab and then select the named rule in the pull down list 6 Click Save to save the settings or Cancel to discard them To assign different access rights for different computers click Add PC at the PC Privileges screen You can create up to 10 policies Schedule Rules You can also schedule when PCs ca...

Page 73: ...nables you to block or allow the URLs of a number of pre defined categories The Router comes with a 14 day free trial of the 3Com Content Filter Service To activate the 14 day free trial of the service you must first register your Router at www 3com com To continue using the service after the trial period you must purchase the full 3Com Content Filter Service 3CSBCFS URL filtering rules supersede ...

Page 74: ...the Content Filter Server that you require from the drop down list If you select custom entry enter the server IP address in the text box 4 Select the Server Timeout value in milliseconds The default is 3000 milliseconds 3 seconds 5 Select Allow or Deny for each displayed category as required Click Save To Save The Changes and Apply to apply The Settings URL Filter Select the URL Filter tab to set...

Page 75: ...com enter www badsite com or badsite com in one of the fields If badsite com has multiple sub domains such as this badsite com and that badsite com then you can either Block them individually by entering this badsite com in one field and that badsite com in another or Block them by entering the keyword badsite com into one of the fields This will block all URLs containing the string badsite com As...

Page 76: ...ny the URL Since URL Filter supersedes Content Filter you may list your allowed URL here The Router filters all traffic from domains that have been blocked using the URL filter If you need to access an external mail server FTP server or other named device outside your network you must list it in one of the allow fields Computers that should not be subject to URL filtering can be excluded by listin...

Page 77: ...guration information will be lost but the log files will be erased This function may be of use if you are experiencing problems and you wish to re establish your Internet connection Any network users who are currently accessing the Internet will have their access interrupted whilst the restart takes place and they may need to reboot their computers when the restart has completed and the Router is ...

Page 78: ...laying the correct time in the log files If you use Daylight saving tick the Enable Day Light savings box and then click Save The Router reads the correct time from NTP servers on the Internet and sets its system clock accordingly The Daylight Savings option merely advances the system clock by one hour It does not cause the system clock to be updated for daylight savings time automatically ...

Page 79: ...ly saved to a file press Browse to locate the backup file on your computer and then click RESTORE to copy the data into the Router s memory The password will remain unchanged Reset to Factory Default If you want to reset the settings on your Router to those that were loaded at the factory click RESET You will lose all your configuration changes The Router LAN IP address will revert to 192 168 1 1 ...

Page 80: ...ugh the upgrade process has been designed to preserve your configuration settings it is recommended that you make a backup of the configuration beforehand in case the upgrade process fails for any reason for example the connection between the computer and the Router is lost while the new software is being copied to the Router The upgrade procedure can take up to four minutes and is complete when t...

Page 81: ...respectively to specify a static route Network Address the network address of the route If network address and subnet mask are both set to 0 0 0 0 this is the default route Subnet Mask the subnet mask of the route If network address and subnet mask are both set to 0 0 0 0 this is the default route Gateway the gateway used to route data to the network specified by the network address The network in...

Page 82: ...ion drop down list 2 Select from either Passive or Active in the Operation drop down list If you select Active the Router transmits RIP update information to other RIP enabled devices If you select Passive the Router only receives RIP update messages 3 Check to Enable the process DDNS Dynamic Domain Name Server DDNS enables you to map a static domain name to a dynamic IP address The Router support...

Page 83: ...Domain Name text box enter the domain name 2 In the Username E mail text box enter the account name 3 In the Key text box enter the account password 4 In the Refresh Time box enter how often you want the service to automatically refresh in days The default is three days 5 Click Apply to make this service active DynDNS org DtDns com Zoneedit com If you select DYNDNS org DtDns or Zoneedit com 1 In t...

Page 84: ...classifiers or policy A classifier groups upstream traffic into data flows according to specific criteria such as the source addresses destination addresses source ports or destination ports The policy also assigns a specific Priority queue DSCP mark or ToS value Please enter your settings into the fields provided Please do not alter any settings unless you are an experienced network administrator...

Page 85: ...Advanced 2 Click the Proxy ARP tab 3 Select the Enable Proxy ARP check box 4 Enter the static IP addresses that your ISP has given to you 5 Click Save to save your changes IPSec Internet Protocol Security IPSec is a standards based VPN that offers flexible solutions for secure data communications across a public network like the Internet The Virtual Private Network VPN is a popular technology used...

Page 86: ... a single computer or a subnet IP Address Subnetmask for VPN If you choose a single computer from the above please enter the local computer s IP Address otherwise enter a subnet and the corresponding subnetmask in the field provided Tunnel Access from Remote IP Addresses Select if you want to create a tunnel access with the remote site for a single computer or a subnet IP Address Subnetmask for VP...

Page 87: ...oup will perform as an independent network To support this feature you must create mapping groups with appropriate LAN and WAN interfaces using the Add button The Remove button will remove the grouping and add the ungrouped interfaces to the Default group Figure 59 The Port Mapping Screen To create a new mapping group Enter the Group name and select interfaces from the available interface list and...

Page 88: ...agement Screen lets you administer your routers with features such as System Log SNMP UPnP Trust Station Remote Management and Utility Syslog If you have a syslog server on the network you can configure the Router Point to send the device logs to the server You may need to configure the syslog server to accept logs from the Router ...

Page 89: ...ilable types of logging activities 3 Select the Display Level for a list of available types of logging display Select Select on the Mode for logging mode Local Remote or Both For the remote logging enter the remote server s IP address and Port number for receiving the logs SNMP Simple Network Management Protocol SNMP is the protocol used for exchanging management information between network device...

Page 90: ...Type the System Name for the program 4 Type the System Location for the program 5 Type the System Contact for the Contact person s name 6 Type the IP Address of the station device for sending your SNMP traps to 7 Click Apply UPnP Universal Plug and Play UPnP is a distributed open networking standard that uses TCP IP for simple peer to peer network connectivity between devices UPnP compatible devic...

Page 91: ... The UPnP Screen Check UPnP Enabled to activate UPnP Trusted Station Figure 63 The Trusted Station Screen The Trusted Station Screen lets you add remove the MAC address of the stations which can access the web administration ...

Page 92: ...net This option allows a number of users within the specified Host Network Address and Subnet Mask to administer the Router Enable administration from any Internet Host This option allows any host to access the administration pages To remotely administer your Router enter http xxx xxx xxx xxx 8000 in the location bar of the browser running on the remote computer where xxx xxx xxx xxx is the Intern...

Page 93: ...Enter the IP Address or Domain Name in the field provided 3 Click Start to start executing the command 4 The results will be shown on the screen below Diagnostics The Diagnostics Screen lets you diagnose your DSL connection to the internet and your wired and wireless LAN networkings Click on the Test button to start testing ...

Page 94: ...94 CHAPTER 5 ROUTER CONFIGURATION Figure 66 The Diagnostics Screen Device Info The Device Info Settings menu provides the following options ...

Page 95: ...ary Figure 67 The Summary Screen The Summary screen is used to display the information of your LAN status WAN Figure 68 The WAN Screen The WAN Status Screen is used to display the information of your DSL Connection Status ...

Page 96: ...ATION Statistics Figure 69 The Statistics Screen The Statistics Screen is used to display the information of your LAN WAN ATM ADSL Connection Statistics Click on the button for each connection device for more detailed information ...

Page 97: ...Device Info 97 Route Figure 70 The Route Screen The Route Screen is used to display the routing status information ARP Figure 71 The ARP Screen The ARP screen is used to display the ARP status ...

Page 98: ...creens in your Web browser window Support Feedback Selecting Support Feedback from the main menu displays the Support and Feedback screens Support Figure 72 Support Screen Selecting the Support option on the main menu displays the support links screen which contains a list of Internet links that provide information and support concerning the Route ...

Page 99: ...dback Figure 73 Feedback Screen Selecting the Feedback option displays the Feedback screen and allows you to provide feedback to 3Com on the operation of your Router This screen should not be used to obtain technical support ...

Page 100: ...100 CHAPTER 5 ROUTER CONFIGURATION ...

Page 101: ...ion screens check the following Confirm that the physical connection between your computer and the Router is OK and that the LAN Status LEDs on the Router and NIC are illuminated and indicating the same speed 10Mbps or 100Mbps Some NICs do not have status LEDs in which case a diagnostic program may be available that can give you this information Ensure that you have configured your computer as des...

Page 102: ... DSL LED and Data DSL LED on the Router are illuminated If the Sync DSL LED is off check the physical connection path to the ADSL line If the Sync DSL LED is on but the Data DSL LED is off confirm the login details are correct and the ADSL service is available contact your ISP for the status Confirm that ADSL filter is connected Ensure that you have entered the correct information into the Router ...

Page 103: ...twork as it was before Wireless Networking Ensure that you have an 802 11b or 802 11g wireless adapter for each wireless computer and that it is correctly installed and configured Verify that each Wireless computer has either Windows 95 or higher or MAC OS 8 5 or higher Verify that your wireless computers are configured to work in Infrastructure mode and not Ad Hoc mode The Router contains an Acce...

Page 104: ...e ovens for example close to the Router or wireless computers as this could affect receiver sensitivity and reduce the performance of your network If you are unsure try relocating both the wireless computers and the Router to establish whether this problem exists Most wireless computer Adapters will scan the channels for the wireless Router If a wireless computer has not located the Router then tr...

Page 105: ...er If the mains socket is supplying power then the power adapter or power adapter connection may be faulty See Replacement Power Adapters below If the Power Adapter OK LED is lit but the Power LED is unlit then there may be a fault with your unit Contact 3Com Technical Support Check that you are using the correct power adapter for your Router You should only use the power adapter supplied with you...

Page 106: ...e Router has detected a hacker attack from the Internet and has prevented it from harming your network You need take no specific action on this unless you decide that these attacks are happening frequently in which case you may wish to discuss this with your ISP The Router logs such attacks and this information is available through the Status and Logs screens Recovering from Corrupted Software If ...

Page 107: ...Installation Guide to reconnect your Router with your ADSL service and the computers in your network Do not forget to reconfigure the computer you used for the software upload If the Router does not resume normal operation following the upload it may be faulty Contact your supplier for advice Frequently Asked Questions How do I reset the Router to Factory Defaults See Forgotten Password and Reset ...

Page 108: ... configuration Where can I download software updates for the Router Updates to the Router software are posted on the 3Com support web site accessible by visiting http www 3com com What other online resources are there The 3Com Knowledgebase at http knowledgebase 3com com is a database of technical information covering all 3Com products It is updated daily with information from 3Com technical suppo...

Page 109: ...ested above for Warranty support Your 3Com GSO Master Contract Number OR your 3Com GSO Site Specific Contract Number Any service requested will be validated according to the specific entitlements of the product warranty or 3Com service contract For the most up to date World Wide 3Com Service contact information telephone numbers URLs or email address for your region please visit http csoweb4 3com ...

Page 110: ...110 CHAPTER 6 TROUBLESHOOTING ...

Page 111: ... 95 98 2000 Me NT XP 1 Insert the Router CD ROM in the CD ROM drive on your computer A menu will appear select Router Discovery Discovery will find the Router even if it is unconfigured or misconfigured Figure 74 Discovery Welcome Screen 2 When the Welcome screen is displayed click on Next and wait until the application discovers the Routers connected to your LAN ...

Page 112: ...overed Router Screen 3 Figure 76 shows an example Discovered Devices screen Highlight the Router by clicking on it and press Next Figure 76 Discovery Finish Screen 4 Click on Finish to launch a web browser and display the login page for the Router ...

Page 113: ...vice over the network the Router must be correctly configured with the following IP information An IP address A Subnet Mask IP Addresses and Subnet Masks Each device on your network must have a unique IP address to operate correctly An IP address identifies the address of the device to which data is being sent and the address of the destination network IP addresses have the format n n n x where n ...

Page 114: ...work on which the device resides Part two 8 identifies the device within the network This type of IP Address operates on a subnet mask of 255 255 255 0 See Table 3 for an example about how a network with three computers and a Router might be configured Table 3 IP Addressing and Subnet Masking Type Two In larger networks where there are more devices the IP address of 192 168 1 8 is again split into...

Page 115: ...stem such as Windows 95 Windows 98 or Windows NT 4 0 Also using DHCP means that the same IP address and subnet mask will never be duplicated for devices on the network DHCP is particularly useful for networks with large numbers of users on them Static Addressing You must enter an IP Address and the subnet mask manually on every device Using a static IP and subnet mask means the address is permanen...

Page 116: ...selves the same address the conflict is detected and one of the devices allocates itself a new address Automatic IP addressing support was introduced by Microsoft in the Windows 98 operating system and is also supported in Windows 2000 ...

Page 117: ...e 108Mbps and 54Mbps automatic fallback to 48 36 24 18 12 or 6 Mbps Maximum channels 14 Range up to 304 8m 1000ft Frequency US Canada Europe 2 400 2 4835 GHz Sensitivity 6 12 18 24 36 48 Mbps 85 dBm 54 Mbps 66 dBm typical Modulation CCK BPSK QPSK OFDM Encryption 40 64 bit WEP 128 bit WEP WPA Maximum clients 128 O P Power 18dBm Standard IEEE 802 11b Direct Sequence Spread Spectrum DSSS Transmission...

Page 118: ...sions Width 220 mm 8 7 in Depth 135 mm 5 3 in Height 24 mm 1 in Weight Approximately 500 g 1 1 lbs Standards Functional ISO 8802 3 IEEE 802 3 IEEE 802 11b 802 11g Wi Fi Safety UL60950 CSA 22 2 60950 IEC 60950 EN 60950 EMC EN 55022 Class B EN 55024 CISPR 22 FCC Part 15 Class B ICES 003 Class B CNS 13438 Class A ETSI EN 301 489 17 Radio CFR 47 FCC Part 15 207 15 209 15 247 and 15 249 ETS 300 328 2 4...

Page 119: ...ws ME Windows 2000 Windows XP Mac OS 8 5 or higher Unix Ethernet Performance The Router complies to the IEEE 802 3i u and x specifications Wireless Performance The Router has been designed to conform to the Wi Fi interoperability test standard Cable Specifications The Router supports the following cable types and maximum lengths Category 3 Ethernet or Category 5 Fast Ethernet or Dual Speed Etherne...

Page 120: ...120 APPENDIX C TECHNICAL SPECIFICATIONS ...

Page 121: ...WARNING Only stack the Router with other OfficeConnect units WARNING To ensure compliance with international safety standards only use the power adapter that is supplied with the unit WARNING The socket outlet must be near to the unit and easily accessible You can only remove power from the unit by disconnecting the power cord from the outlet WARNING This unit operates under SELV Safety Extra Low ...

Page 122: ...Access Point eingesetzt werden soll erlaubt ist VORSICHT Bei der Installation und beim Ausbau des Geräts ist mit höchster Vorsicht vorzugehen VORTSICHT Stapeln Sie das Geräts nur mit anderen OfficeConnect Gerätes zusammen VORSICHT Aufgrund von internationalen Sicherheitsnormen darf das Gerät nur mit dem mitgelieferten Netzadapter verwendet werden VORSICHT Die Netzsteckdose muß in der Nähe des Gerä...

Page 123: ...ISSEMENT La Router fournit et utilise de l énergie radioélectrique radio fréquence rf L utilisation de l énergie radioélectrique est interdite dans certains environnements L utilisateur devra se renseigner sur l autorisation de cette énergie dans la zone prévue AVERTISSEMENT Faites très attention lors de l installation et de la dépose du groupe AVERTISSEMENT Seulement entasser le moyer avec les au...

Page 124: ...yeu Si vous avez un problème physique avec le moyeu qui ne peut pas être résolu avec les actions de la résolution des problèmes dans ce guide contacter votre fournisseur AVERTISSEMENT Débranchez l adaptateur électrique avant de retirer cet appareil AVERTISSEMENT Ports RJ 45 Il s agit de prises femelles blindées de données RJ 45 Vous ne pouvez pas les utiliser comme prise de téléphone Branchez uniq...

Page 125: ...he licenses granted herein to another party in the same country in which you obtained the Software and Documentation if the other party agrees in writing to accept and be bound by the terms and conditions of this Agreement If you transfer the Software and Documentation you must at the same time either transfer all copies of the Software and Documentation to the party or you must destroy any copies...

Page 126: ...rranties and limitations of liability are incorporated herein in their entirety by this reference GOVERNING LAW This Agreement shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods SEVERABILITY In the event any provision of this Agreement is found to be i...

Page 127: ... to other wireless clients and which acts as a bridge between wireless clients and a wired network such as Ethernet Wireless clients can be moved anywhere within the coverage area of the access point and still connect with each other If connected to an Ethernet network the access point monitors Ethernet traffic and forwards appropriate Ethernet messages to the wireless network while also monitorin...

Page 128: ...ASE T and Fast Ethernet networks 100BASE TX and can transmit data up to speeds of 100 Mbps Category 5 cabling is better to use for network cabling than Category 3 because it supports both Ethernet 10 Mbps and Fast Ethernet 100 Mbps speeds Channel Similar to any radio device the OfficeConnect Router allows you to choose different radio channels in the wireless spectrum A channel is a particular fre...

Page 129: ...eceive data at high speeds Encryption A method for providing a level of security to wireless data transmissions The OfficeConnect Router and Wireless Router offer a choice of encryption methods See WPA and WEP for details ESSID Extended Service Set Identifier The ESSID is a unique identifier for your wireless network You must have the same ESSID entered into the Router and each of it s wireless cl...

Page 130: ...lutions for TCP IP networks In the network management area this group is responsible for the development of the SNMP protocol Infrastructure mode Infrastructure mode is the wireless configuration supported by the Router You will need to ensure all of your clients are set up to use infrastructure mode in order for them to communicate with the Access Point built into your Router see also Ad Hoc mode...

Page 131: ...sed to identify other devices in a network MAC addresses are 6 bytes long MTU Maximum Transmission Unit is the size of the largest datagram that can be sent over a network NAT Network Address Translation NAT enables all the computers on your network to share one IP address The NAT capability of the Router allows you to access the Internet from any computer on your home network without having to pu...

Page 132: ...omputer in a network that is shared by multiple end stations Servers provide end stations with access to shared network services such as computer files and printer queues SPI Stateful Packet Inspection This feature requires the firewall to remember what outgoing requests have been sent and only allow responses to those requests back through the firewall This way un requested attempts to access the...

Page 133: ...the address of the end station to which data is being sent as well as the address of the destination network Traffic The movement of data packets on a network universal plug and play Universal plug and play is a system which allows compatible applications to read some of their settings from the Router This allows them to automatically configure some or all of their settings and need less user conf...

Page 134: ...ertification granted by WECA to products that meet their interoperability criteria see also 802 11b WECA Wireless Client The term used to describe a desktop or mobile PC that is wirelessly connected to your wireless network Wireless LAN Service Area Another term for ESSID Extended Service Set Identifier Wizard A Windows application that automates a procedure such as installation or configuration W...

Page 135: ...s 70 Dynamic IP Address 38 66 E encryption 54 WPA 76 F Firewall 66 SPI 70 Forgotten Password 102 I Internet addresses 113 Internet Addressing Mode 36 Internet Settings 65 PPPoE 66 PPTP 66 static IP address 65 IP Address 21 41 113 L LAN 41 48 LED 14 Login 112 N Network addresses 113 Networking wireless 103 NIC wireless 14 P Password 31 47 PPPoE 21 28 37 66 PPTP 66 Profile 62 R Remote Administration...

Page 136: ...ations 117 standards 117 Technical Support 108 Time Zone 35 78 U Unit Configuration 48 Upgrade 80 URL Filter 74 V Virtual Servers 66 67 W WAN 36 Web Proxy 29 Wireless authorized PCs 61 channel selection 52 client list 61 configuration 52 connection control 59 encryption 54 LED 15 networking 103 NIC 14 service area name 53 settings 42 51 ...

Page 137: ...n 3Com antennas may invalidate regulatory certifications and approvals CAUTION EXPOSURE TO RADIO FREQUENCY RADIATION This device generates and radiates radio frequency energy In order to comply with FCC radio frequency exposure guidelines for an uncontrolled environment this equipment must be installed and operated while maintaining a minimum body to antenna distance of 20 cm approximately 8 in Th...

Page 138: ...rence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving a...

Page 139: ...n is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CANADA INDUSTR YCANADA IC This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device m...

Page 140: ...nna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l objet d une licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence INDUSTRY CANADA IC EMISSIONS ...

Page 141: ...te bepalingen van Richtlijn 1999 5 EC French Par la présente 3Com Corporation déclare que l appareil RLAN device est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Par la présente 3Com Corporation déclare que ce RLAN device est conforme aux exigences essentielles et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables Swed...

Page 142: ...ektyvos nuostatas Lithuanian Šiuo 3Com Corporation deklaruoja kad šis RLAN device atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Latvian Ar šo 3Com Corporation deklar ka RLAN device atbilst Direktvas 1999 5 EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem A copy of the signed Declaration of Conformity can be downloaded from the Product Support web page for the 3CR...

Page 143: ......

Page 144: ... services visit our World Wide Web site at www 3com com All specifications are subject to change without notice Copyright 2008 3Com Corporation All rights reserved 3Com and OfficeConnect are registered trademarks of 3Com Corporation All other company and product names may be trademarks of their respective companies 10015251 ...

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