3Com 3CR990, User Manual

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W
ARRANTY AND
R
EGULATORY
C
OMPLIANCE
I
NFORMATION
3Com Corporation Limited Warranty
E
THER
L
INK
10/100 PCI N
ETWORK
I
NTERFACE
C
ARD WITH
3XP
PROCESSOR
H
ARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use and service, for
the following length of time from the date of purchase from 3Com or its authorized reseller:
Lifetime
Spare Parts and Spares Kits 90 days
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or
part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product.
All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. 3Com
warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer.
S
OFTWARE 3Com warrants that each software program licensed from it will perform in substantial conformance to its program
specifications, for a period of ninety (90) days from the date of purchase from 3Com or its authorized reseller. 3Com warrants
the media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation
under this express warranty shall be, at 3Com's option and expense, to refund the purchase price paid by Customer for any
defective software product, or to replace any defective media with software which substantially conforms to applicable
3Com published specifications. Customer assumes responsibility for the selection of the appropriate applications program
and associated reference materials. 3Com makes no warranty or representation that its software products will meet
Customer’s requirements or work in combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software
products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as
being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by
a “bug” or defect in the third party's product or from use of the software product not in accordance with 3Com’s published
specifications or user manual.
Y
EAR
2000 W
ARRANTY In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each product sold or licensed
to Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data
on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the 3Com
product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the
exception of those products identified at 3Com’s Web site,
http://www.3com.com/products/yr2000.html , as not meeting this
standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date
data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after
purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update
which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to
replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or
until April 1, 2000, whichever is later.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable
warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may
be required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material
Authorization (RMA) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe
shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. The
repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives
the defective product.
Dead- or Defective-on-Arrival . In the event a product completely fails to function or exhibits a defect in materials or
workmanship within the first forty-eight (48) hours of installation but no later than thirty 30) days after the date of purchase,
and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by
advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Com’s
verification of the DOA product, but may be delayed due to export or import procedures. When an advance replacement is
provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement,
3Com will charge Customer for the replacement product, at list price.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on,
or integrated with any products returned to 3Com for repair, whether under warranty or not.
A
DDITIONAL
S
ERVICES Telephone Support , with coverage for basic troubleshooting only, will be provided for five (5) years, on a commercially
reasonable efforts basis. Telephone support from 3Com is available from 3Com only if Customer purchased this product
directly from 3Com, or if Customer’s reseller is unable to provide telephone support. Please refer to the Technical Support
appendix in the user guide for telephone numbers.
3Com’s Web and Bulletin Board Service are available at no charge, and provide software and firmware upgrades, a bug list,
and technical information about 3Com products.
W
ARRANTIES
E
XCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL
OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.