B
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
Information contained in this appendix is correct at time of publication. For
the most recent information, 3Com recommends that you access the
3Com Corporation World Wide Web site.
Online Technical
Services
3Com offers worldwide product support 24 hours a day, 7 days a week,
through the following online systems:
■
World Wide Web site
■
3Com Knowledgebase Web Services
■
3Com FTP site
■
3Com Bulletin Board Service (3Com BBS)
■
3Com Facts
SM
Automated Fax Service
World Wide Web Site
To access the latest networking information on the 3Com Corporation
World Wide Web site, enter this URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information such as technical
documentation and software, as well as support options that range from
technical education to maintenance and professional services.
3Com
Knowledgebase Web
Services
This interactive tool contains technical product information compiled by
3Com expert technical engineers around the globe. Located on the
World Wide Web at
http://knowledgebase.3com.com
, this service gives all
3Com customers and partners complementary, round-the-clock access to
technical information on most 3Com products.
Summary of Contents for 3C8S5007 - SuperStack II PathBuilder S500...
Page 12: ......
Page 24: ...24 CHAPTER 1 OVERVIEW OF THE PATHBUILDER SWITCH...
Page 36: ...36 CHAPTER 2 INSTALLING THE HARDWARE...
Page 48: ...48 CHAPTER 3 LOGGING ON AND PERFORMING ADMINISTRATIVE TASKS...
Page 66: ...66 CHAPTER 4 BASIC CONFIGURATION OF PORTS PATHS AND CONNECTORS...
Page 76: ...76 APPENDIX A SERIAL DEVICES...
Page 82: ...82 APPENDIX B TECHNICAL SUPPORT...
Page 106: ...106 APPENDIX C CONNECTORS AND CABLES...
Page 110: ...110 APPENDIX D CUSTOMIZING YOUR SOFTWARE...
Page 138: ...138 APPENDIX E TROUBLESHOOTING...
Page 142: ...142 APPENDIX F RELOADING THE SYSTEM SOFTWARE...
Page 166: ...166 APPENDIX H COMPLETING THE ATM CONFIGURATION...
Page 178: ...178 APPENDIX I COMMANDS AND PARAMETERS FOR ULTRA WAN CSU DSU INTERFACES...