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E

T

ROUBLESHOOTING

This appendix contains the following sections:

Using the Monitor Utility

Normal LED Meanings

Error LED Meanings

Performing Loopback Tests on the Flex-WAN Serial and Ultra-WAN 
CSU/DSU Interfaces

Response to Loopback Assertions from Link Partner on Flex-WAN 
Serial and Ultra-WAN CSU/DSU Interfaces

Performing T3/E3 Loopback Tests

Performing a Memory Dump

Using the Monitor 
Utility

If your PathBuilder switch is unable to boot from the software, you can 
attach a console to the console port and access the firmware monitor 
utility.

If your operating system does not supply a TFTP or BootP server, you can 
use 3Com’s. These servers are supplied with the Upgrade Management 
Utilities. See Upgrading Enterprise OS Software for information about 
installing and using these server applications.

To access the monitor utility from the software, enter:

MONitor

CAUTION:

 The monitor utility stops the normal routing/switching 

operation of the PathBuilder switch, and you must reset the PathBuilder 
switch to exit the firmware.

The following commands are available from the monitor utility:

Summary of Contents for 3C8S5007 - SuperStack II PathBuilder S500...

Page 1: ...http www 3com com Using the PathBuilder S5xx Switch Part No 09 1868 000 Published November 1999...

Page 2: ...stered in other countries 3Com NETBuilder NETBuilder II OfficeConnect and Transcend are registered trademarks of 3Com Corporation 3TECH PathBuilder and Total Control are trademarks of 3Com Corporation...

Page 3: ...n the product is a label that contains the FCC registration number for this device If requested this information must be provided to the telephone company This equipment is designed to be connected to...

Page 4: ...unity standard Part 1 Residential commercial and light industrial EN60950 1992 Safety of information technology equipment including electrical business equipment CTR 1 Attachment requirements for term...

Page 5: ...ng PPP on Dial Up and Leased Lines 18 Using Packet Switched Network Services 18 IBM Legacy Networks 18 Hardware Features 20 Back and Front Panels 20 Hardware Interrupt Switch 23 Reset Button 23 INSTAL...

Page 6: ...m 39 Configuring an IP Address 39 Choosing the User Interface 40 Deciding Which Interface to Use 40 Using Menus 41 Using the Command line Interface 42 Using Web Link 43 Using Transcend 43 Changing the...

Page 7: ...uring a CSU DSU Interface for Multiple Path Channelized Service 60 Configuring the High Speed T3 Interface 62 Configuring the ATM Interfaces 62 Where To Go From Here 65 CONFIGURING AND MONITORING VIRT...

Page 8: ...port from 3Com 79 Returning Products for Repair 81 CONNECTORS AND CABLES Console Connector and Cables 83 PC Cable 83 Terminal Cable 84 Modem Cable 84 LAN Connector and Cables 85 10BASE T Cabling 85 Ca...

Page 9: ...e Connection Fails 108 Dialing the Same Phone Number Multiple Times 108 Positioning a Phone Number 109 Editing an Existing Phone Number 109 Deleting a Phone Number 109 TROUBLESHOOTING Using the Monito...

Page 10: ...tion via Inbound BoP and MoP Messages on an Ultra WAN CSU DSU Interface 127 Performing T3 E3 Loopback Tests 127 Performing a Memory Dump 129 Configuring the Dump Destination 129 Obtaining the MAC Addr...

Page 11: ...ineDistance 173 Line ENCoding 174 SwitchType 174 WanCounters 175 Connector level Commands 176 Flush 176 LPBCK 176 Path Parameters 177 ChannelBaud 177 ChannelMap 177 PERFORMANCE MONITORING AND LOOPBACK...

Page 12: ......

Page 13: ...with your product and the information there differs from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Re...

Page 14: ...mple To remove the IP address enter SETDefault 0 IP NETaddr 0 0 0 0 This guide always gives the full form of a command in uppercase and lowercase letters However you can abbreviate commands by enterin...

Page 15: ...nation and efficient bandwidth utilization For more information about VPN configurations see Chapter 5 The PathBuilder switch concentrates T1 E1 or T3 E3 internet traffic at the central site which ena...

Page 16: ...four high speed multifuntion Flex WAN serial interfaces and four Ultra WAN CSU DSU interfaces supporting PRI channelized and unstructured connectivity on a per connector basis at T1 and E1 line rates...

Page 17: ...e 3 and Table 4 describe the dial up leased and packet switched services supported by the PathBuilder S5xx series switches Table 3 Dial Up and Leased Line Services Telco Line Protocol Serial Device Re...

Page 18: ...k within complex internetworking environments with extensions referred to as the local management interface LMI LMI provides information about all devices that are accessible on the Frame Relay networ...

Page 19: ...Yes used as transport for native protocol Yes used as transport for native protocol Yes used as transport for native protocol Yes used as transport for native protocol Yes used as transport for nativ...

Page 20: ...Figure 5 shows the front panel of the model S590 PathBuilder switch Figure 6 shows the front panel of the model S593 S595 PathBuilder switch Figure 7 shows the front panel of the model S598 PathBuild...

Page 21: ...ector Run Load and Test LEDs Status LEDs Fwd and Power Fault LED Run Load Test Status Fwd Power Fault Console SYSTEM 100Mb LAN 1 Link Active Fault Reset 100Mb LAN 2 Link Active Fault ATM 1 2 Link Acti...

Page 22: ...00 Series LAN 1 and LAN 2 Ethernet connectors Link Active and Fault LEDs Console connector Run Load and Test LEDs Status LEDs Fwd and Power Fault LED Run Load Test Status Fwd Power Fault Console SYSTE...

Page 23: ...particles from the pencil may cause you to receive an electric shock and may damage components on the motherboard Reset Button Pressing the Reset button resets the switch The reset button is on the f...

Page 24: ...24 CHAPTER 1 OVERVIEW OF THE PATHBUILDER SWITCH...

Page 25: ...nd Equipment Needed Shipping carton contents PathBuilder switch Power cable Rack mount kit Software CD ROM Documentation and documentation CD ROM The software is preinstalled in the flash memory drive...

Page 26: ...it contains the hardware shown in Figure 9 Figure 9 Mounting Kit Contents Table 7 Environmental Requirements Parameter Minimum Requirement Maximum Requirement Temperature Operating 5 C 40 C Nonoperati...

Page 27: ...Figure 10 to securely stack several switches on a tabletop CAUTION Do not restrict air flow around the sides and back of the switch Figure 10 Stacking switches Attach feet to corners of chassis bottom...

Page 28: ...ack mount brackets to each side of the chassis using two flathead screws per bracket 2 Hold the chassis between the poles of the rack and attach the brackets to the rack using panhead screws you must...

Page 29: ...round the PathBuilder S574 ATM tunnel switch by attaching a permanently connected protective earthing conductor using a minimum 18 gauge wire with a UL listed ring lug to a reliably connected earth gr...

Page 30: ...WAN CSU DSU Connectors The models S590 and S598 PathBuilder switch have Ultra WAN CSU DSU connectors You can cable one or more of these connectors using RJ 48C connectors See Ultra WAN CSU DSU Connect...

Page 31: ...more information about the HSSI cables Cabling the Coax T3 E3 BNC Connectors You can cable one or two WAN connectors using either the HSSI cables shown above or the coax T3 E3 BNC cables shown here 1...

Page 32: ...r two OC3 connectors using single mode or multi mode OC3 optical fiber cables as shown here WARNING Optical Safety Under normal viewing conditions there is no hazard from the Transmit LED It is recomm...

Page 33: ...switch to a PathBuilder Redundant Power System RPS For full power supply redundancy attach one end of the RPS cable to the rear panel on the switch and the other end to the RPS Then attach one Consol...

Page 34: ...with another switch that has a functioning internal power supply as soon as possible Contact your 3Com representative to replace your switch Connecting a PC Terminal or Modem Connect a PC running a t...

Page 35: ...to an RPS turn off the power by pressing the off 0 side of the power switch on the back panel If your system is connected to an RPS turn off the power by unplugging the RPS cable from the system and...

Page 36: ...36 CHAPTER 2 INSTALLING THE HARDWARE...

Page 37: ...Enterprise OS Software Starting the System To start up your PathBuilder switch plug one end of the power cord into the rear panel of the switch and the other end into your power outlet Press the togg...

Page 38: ...to the PathBuilder switch and powered on If the LEDs on your switch appear different from those shown in Table 10 the switch may have a problem See Appendix E for more information Table 10 LED Status...

Page 39: ...1 Press any key on the keyboard The following prompt is displayed NetLogin 2 Enter root Root is the default account name The following prompt is displayed Password 3 Press the Return key Pressing the...

Page 40: ...vides performance and health monitoring graphs task based configuration and diagnostics Use Transcend Network Control Services which provides extensive management capabilities for use from a network m...

Page 41: ...meter Enter the new value of a parameter The following prerequisites and notes apply when you use the menu driven interface You must have Network Manager privilege You cannot access some parameters fo...

Page 42: ...s on that particular port or path If the port or path number is not included the command provides information on all ports or paths For more information on ports paths or commands see Reference for En...

Page 43: ...re for instructions on how to set up IP routing and access Web Link Using Transcend The Transcend Network Control Services application provides excellent tools for managing groups of tunnel switches S...

Page 44: ...on with User level privilege Changing the Default Console Port Baud Rate To attach a terminal with a baud rate other than 9600 follow these steps 1 At the Network Manager prompt Enterprise OS enter Sy...

Page 45: ...rname To force a user password to expire use EXPire username To manage multiple users and see all user accounts enter UserManage Any user can change their password by entering PassWord Setting the Tim...

Page 46: ...Lab enter SETDefault SYS SysLOCation SecondFloor Lab 3 Optional Identify the contact person managing the switch using SETDefault SYS SysCONtact string For example to identify John Smith as the system...

Page 47: ...feature see Using Enterprise OS Software The SYStem service parameters TelnetMgr and WebLinkMgr let you set up a list of allowed Telnet and Web Link managers Both the Telnet and Web Link shared this l...

Page 48: ...48 CHAPTER 3 LOGGING ON AND PERFORMING ADMINISTRATIVE TASKS...

Page 49: ...hysical interface and the port is the logical interface in the software that is mapped to the physical path A connector is the physical interface itself A path is a connection on the physical interfac...

Page 50: ...a static path or for PPP as using in a virtual private network VPN it can be assigned to the SysCallerID of a remote site SysCallerID virtual ports use paths in a dial pool and are not associated to...

Page 51: ...ed unstructured operation Connector Services and Syntax for Ultra WAN Interfaces Connector parameters do not have a dedicated service type indicator they use the Path Service type indicator Table 13 l...

Page 52: ...r switch Figure 13 Model S580 PathBuilder Switch Path to Port Mappings PathBuilder S500 Series Run Load Test Status Fwd Power Fault Console SYSTEM 100Mb Link Fault Active LAN 1 100Mb Link Fault Active...

Page 53: ...ault Serial WAN 1 2 4A 4B 4C 4D Carrier Alarm Lpbk 3A 3B 3C 3D Link Active Fault Ultra WAN CSU DSU connectors Flex WAN serial connectors Reset LAN 2 maps path 2 to port 2 Maps path 4b 1 z to port 4b 1...

Page 54: ...r Alarm Lpbk 3A 3B 3C 3D Carrier Alarm Lpbk Reset Ultra WAN CSU DSU connectors Maps path 4b 1 z to port 4b 1 z Maps path 4c 1 z to port 4c 1 z Maps path 4d 1 z to port 4d 1 z Maps path 3a 1 z to port...

Page 55: ...on to the system with Network Manager privilege The Flex WAN serial interface automatically detects the following settings Clock internal or external Connector type RS 232 V 35 X 21 RS 449 or RS 530 T...

Page 56: ...Baud kbps 1 2 2048 2 Set the owner of the port using SETDefault port PORT OWNer BSC ATUN SHDLC SDLC See Using Enterprise OS Software for more information about IBM legacy protocols Configuring the Ult...

Page 57: ...The FrameMode parameter allows you to specify the frame mode The allowable values are the following 2 Set the connector type as appropriate for your setup using SETDefault path PAth CONNector E1_Pri...

Page 58: ...er determines the supported long haul LH or short haul SH line distance For T1 lines long haul and short haul settings are supported Further granularity is provided in units of dB for long haul and in...

Page 59: ...up using SETDefault path PAth LineENCoding B8ZS AMI HDB3 where path 4A 4B 4C or 4D The LineENCoding parameter specifies the transmission encoding method for a serial line The coding method you specify...

Page 60: ...llow these steps 1 Set the FrameMode as appropriate for your setup SETDefault path PAth FrameMode T1_SF T1_ESF E1_CRC4 E1_NOCRC where path 4A 4B 4C or 4D The FrameMode parameter allows you to specify...

Page 61: ...riate for your setup using SETDefault path PAth LineDistance LH1 LH2 LH3 LH4 SH1 SH2 SH3 SH4 SH5 SH7 The LineDistance parameter determines the supported long haul LH or short haul SH line distance For...

Page 62: ...path PAth CONNector BNC 2 Set the T3 E3 frame mode using SETDefault path PAth T3E3FrmMode M13 or CBit 3 Set the line build output option using SETDefault path PAth T3LineBdout HIGH To configure the h...

Page 63: ...gh Low 2 Configure the virtual circuit identifier VCID using ADD vport ATM PermVirCircuit vcid vpi vci LLCSNAP NULL IP IPX PPP shaperid A PVC requires the association of a unique virtual circuit ident...

Page 64: ...configured for the virtual port is bound to the virtual port Data received on the PVC will be tagged as received on the virtual port and passed to PPP To configure PPP over ATM to support VPN tunnel s...

Page 65: ...number list See Port Service Parameters in Reference for Enterprise OS Software For more information about the ATM ATMLE Path and Port Service parameters and settings see the appropriate chapters in...

Page 66: ...66 CHAPTER 4 BASIC CONFIGURATION OF PORTS PATHS AND CONNECTORS...

Page 67: ...in of a VPN By providing local access for any remote user or remote office the ISPs network replaces the leased lines packet switching services and direct dialup connections Instead of directly managi...

Page 68: ...al Site Tunneling In this configuration the remote user the client such as an OfficeConnect NETBuilder bridge router or an appropriately configured personal computer supports the tunneling protocol Th...

Page 69: ...ts authentication server to verify that this user can access the network and forwards the data No special configuration is required on the remote user computer except the configuration required to dia...

Page 70: ...tation for your workstation or consult your operating system vendor for instructions on how to configure your workstation as the remote PPTP L2TP client Figure 19 Remote Workstation to Central Site Tu...

Page 71: ...r a Remote Office You can create a VPN to connect a remote office PathBuilder switch to the central site through the ISP using tunneling protocols such as the point to point tunneling protocol PPTP Fi...

Page 72: ...s applicable to the ISP s network using the IP service see the Configuring IP Routing and Configuring Network Address Translation chapter in Using Enterprise OS Software 2 Create a virtual port specif...

Page 73: ...of the Web Link the web based network management application for NETBuilder products The Health Monitor provides Java graphs that present performance data in a graphical form In addition to system per...

Page 74: ...ution InfoVista renders a uniform view of service level achievements across every component within an information system Unlike other more narrowly focused products InfoVista collects and interprets d...

Page 75: ...25bis addressed mode Synchronous data and DTE connection The PathBuilder switch does not support an asynchronous serial connection Serial devices using the DTR command set over a PathBuilder switch RS...

Page 76: ...76 APPENDIX A SERIAL DEVICES...

Page 77: ...Com FactsSM Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com co...

Page 78: ...ducts This service is available through analog modem or digital modem ISDN 24 hours a day 7 days a week Access by Analog Modem To reach the service by modem set your modem to 8 data bits no parity and...

Page 79: ...qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance...

Page 80: ...1 00137 or 021 6350 1590 800 6161 463 00798 611 2230 0 2 3455 6455 0080 611 261 001 800 611 2000 Europe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax Europe South Africa and M...

Page 81: ...6029900 31 30 6029999 Latin America 1 408 326 2927 1 408 326 3355 From the following countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland Fran...

Page 82: ...82 APPENDIX B TECHNICAL SUPPORT...

Page 83: ...ielded and have connectors with metallic backshells PC Cable Figure 21 shows the pinouts for a 9 pin female to 9 pin null modem type cable Figure 21 9 pin to 9 pin PC Cable Null Modem Type 5 4 3 2 1 9...

Page 84: ...ND DTR DSR Transmit Data Receive Data Request to Send Clear to Send Carrier Detect Signal Ground Data Set Ready Data Terminal Ready Receive Data Transmit Data Carrier Detect Clear to Send Request to S...

Page 85: ...rted 10BASE T cable types and emissions classes 1 2 3 4 5 7 8 6 TX RX TX RJ 45 female shielded RX Table 14 10BASE T Cable Types and Emissions Compliance Emissions Compliance Shielding of all cable typ...

Page 86: ...r better UTP or shielded UTP T4 does not connect to the PathBuilder switch but you can use T4 in your network between appropriate devices Follow the steps in the next section to design a valid Fast Et...

Page 87: ...ion domain diameter follow these steps 1 Determine which interfaces will be used TX FX or T4 2 Add up the combined length of all cabling to be used 3 Determine which class of repeaters if any are used...

Page 88: ...fer to the IEEE Standard 802 3 Figure 26 Collision Domain Diameter with No Repeater Figure 27 Collision Domain Diameter with One Repeater DTE device PathBuilder switch DTE device PathBuilder switch Fa...

Page 89: ...f FX One Class 2 repeater see Figure 27 200 m 100 m max on each side of the repeater 320 m 308 8 m 100 m max TX Remaining length of FX 304 m 100 m max T4 Remaining length of FX Two Class 2 repeaters s...

Page 90: ...ct to a DTE and vice versa If you need to connect a DTE to a DTE or a DCE to a DCE you can use a crossover cable between the two devices For example a PathBuilder switch is a DTE To connect the switch...

Page 91: ...DTE connector on the end that connects to the modem see Figure 30 Figure 30 Connecting the Switch to a DCE Using a DTE Cable Flex WAN cables can be purchased from 3Com Table 17 lists each Flex WAN ca...

Page 92: ...to a DCE 3C890020 page 95 V 35 extended shroud DCE crossover cable to connect to a DTE 3C89022 page 96 10 ft RS 232 DTE straight through cable to connect to a DCE 3C89001 page 93 RS 232 DCE crossover...

Page 93: ...8 DCD 1 DSR DTR 34 6 DSR 2 CTS RTS 35 5 CTS 3 RxD TxD 36 3 RxD 4 TxC Nil 37 15 TxC 5 RxC TxCE 38 17 RxC 6 TxCE TxC 39 24 TxCE 7 TxD RxD 41 2 TxD 8 RTS CTS 42 4 RTS 9 DTR DSR 43 20 DTR 10 LL DCD 44 18...

Page 94: ...TST 1 DSR DTR 34 20 DTR 2 CTS RTS 35 4 RTS 3 RxD TxD 36 2 TxD 4 RxC TxCE 38 24 TxCE 5 TxCE TxC 39 15 TxC 6 Nil RxC 40 17 RxC 7 TxD RxD 41 3 RxD 8 RTS CTS 42 5 CTS 9 DTR DSR 43 6 DSR 10 LL DCD 44 8 DCD...

Page 95: ...23 AA SCT 3 TxC RxC 24 Y SCT RxC TxCE 25 X SCR 4 RxC TxCE 26 V SCR RxD TxD 27 T RD 5 RxD TxD 28 R RD DCD LL 33 F RLSD 6 DSR DTR 34 E DSR 7 CTS RTS 35 D CTS 8 RTS CTS 42 C RTS 9 DTR DSR 43 H DTR 10 LL...

Page 96: ...0 Y SCT Nil SCR 21 X SCR 3 Nil SCR 22 V SCR RxC TxCE 25 W SCTE 4 RxC TxCE 26 U SCTE RxD TxD 27 S SD 5 RxD TxD 28 P SD DCD LL 33 K LT 6 DSR DTR 34 H DTR 7 CTS RTS 35 D RTS 8 RTS CTS 42 C CTS 9 DTR DSR...

Page 97: ...1 CTS RTS 2 12 Indicate RTS CTS 9 3 Control 2 RTS CTS 10 10 Control TxD RxD 11 2 Transmit 3 TxD RxD 12 9 Transmit Circuit Ground 15 8 Control GND 4 RxC TxCE 25 13 Timing 5 RxC TxCE 26 6 Timing RxD Tx...

Page 98: ...ntrol 1 CTS RTS 2 2 Control RTS CTS 9 5 Indicate 2 RTS CTS 10 12 Indicate TxD RxD 11 4 Receive 3 TxD RxD 12 11 Receive Circuit Ground 15 8 Control GND 4 TxC RxC 23 13 Timing 5 TxC RxC 24 6 Timing RxD...

Page 99: ...S 5 RTS CTS 10 25 RS TxD RxD 11 4 SD 6 TxD RxD 12 22 SD TxCE TxC 13 17 TT 7 TxCE TxC 14 35 TT Circuit Ground 15 19 SGRC 8 Circuit Ground 16 20 SGRC TxC RxC 23 23 ST 9 TxC RxC 24 5 ST RxC TxCE 25 26 RT...

Page 100: ...Connector RS 449 DCE Connector Signal Pin Direction Pin Signal Twisted Pair CTS RTS 1 7 RS 1 CTS RTS 2 25 RS DSR DTR 3 12 TR 2 DSR DTR 4 30 TR DCD DCD 5 13 RR 3 DCD DCD 6 31 RR DTR DSR 7 11 DM 4 DTR D...

Page 101: ...TxC RxC 24 8 RT RxC TxCE 25 35 TT 10 RxC TxCE 26 17 TT RxD TxD 27 22 SD 11 RxD TxD 28 4 SD Nil LL 29 10 LLSC 12 Circuit Ground 30 37 Ground Shield Ground 46 Cable Shield 1 Shield Ground Shorting Grou...

Page 102: ...DTR RTS CTS 9 4 RTS RTS CTS 10 19 RTS TxD RxD 11 2 TxD TxD RxD 12 14 TxD TxCE TxC 13 24 TxCE TxCE TxC 14 11 TxCE TxC RxC 23 12 TxC TxC RxC 24 15 TxC RxC TxCE 25 9 RxC RxC TxCE 26 17 RxC RxD TxD 27 16...

Page 103: ...WAN Connector You can use a RJ 48C cable to connect the PathBuilder Ultra WAN interface to a central office PTT switch or to an external CSU Shield Ground 46 Cable Shield 1 Shield Ground Shorting Gro...

Page 104: ...48C male connector RJ 48C male connector RX RX TX TX Receive Ring Receive Tip Transmit Ring Transmit Tip 1 2 4 5 To central office PTT switch or external CSU To PathBuilder switch Ultra WAN connector...

Page 105: ...TT LA SD LB SG SG SG Signal Signal Ground Receive Signal Element Timing DCE Available Receive Data Looback Request Transmit Signal Element TIming Signal Ground DTE Available Terminal Timing Loopback...

Page 106: ...106 APPENDIX C CONNECTORS AND CABLES...

Page 107: ...alphabetic No blank spaces are allowed in the name string The only non alphanumeric characters allowed are the asterisk the underscore _ the period the dash and the at sign Names must be unique within...

Page 108: ...to the serial ports to support Switched 56 operation You can use hyphens in your phone number For ISDN the phone number includes a dial prefix country code and area code and possibly a subaddress If...

Page 109: ...mber list it will be moved to position 2 You also can include the Baud and Type keywords in any order when inserting phone numbers into the dial number list Editing an Existing Phone Number You can ch...

Page 110: ...110 APPENDIX D CUSTOMIZING YOUR SOFTWARE...

Page 111: ...rom the software you can attach a console to the console port and access the firmware monitor utility If your operating system does not supply a TFTP or BootP server you can use 3Com s These servers a...

Page 112: ...ary boot source If there is an error a message is sent to the console and you are returned to the monitor utility Errors include The file does not exist The file has the wrong format The file has a ba...

Page 113: ...L command to the flash drive CAUTION The Flash Load command will reformat the a drive Back up all configuration files before issuing the Flash Load command or the content of these file will be lost du...

Page 114: ...he other area Use the bt A primary boot ppc command to boot the system Reset the boot pointers using the SF command See Appendix F for more information Help Syntax H or Description The Help command li...

Page 115: ...indicate system is loading software Lights amber when there is a load problem Unlit in normal operation Lights amber during startup to indicate system is running self tests Provides additional status...

Page 116: ...ashes green when a packet is detected on the LAN Lights amber when an error is detected or the self test has failed 100Mb Link Fault Active LAN 1 100Mb Link Fault Active Normal operation Lights green...

Page 117: ...if a connector level loopback is in progress Carrier Lpbk Alarm Carrier Lpbk Alarm Normal operation 4D Lights green when frame synchronization to an E1 or T1 frame structure is achieved Lights green...

Page 118: ...e load phase Compare your System LEDs with the following examples and follow the instructions for troubleshooting Meaning The file system is empty Action Reload the software See Appendix F Lights gree...

Page 119: ...atch Action Follow these steps 1 At the monitor prompt enter DF path The default path is DF primary The image is called boot ppc 2 If the image has been deleted reload the software using Appendix F 3...

Page 120: ...load If the load is unsuccessful contact your network supplier Meaning File read or decompression error Action Reload the software See Appendix F Meaning File checksum error Action Reload the software...

Page 121: ...k Meaning No response to BOOTP request The BOOTP server may not be present or is incorrectly configured Action Check Trivial File Transfer Protocol TFTP BOOTP server configuration and verify the media...

Page 122: ...Turn the power off and then on again to retry the system software load If the load is unsuccessful contact your network supplier for assistance Meaning No response to TFTP request The TFTP server is n...

Page 123: ...eive loopback tests on Flex WAN serial interfaces and Ultra WAN CSU DSU interfaces Figure 44 shows the data flow that occurs when a Tx to Rx loopback test is performed between the PathBuilder switch a...

Page 124: ...TH LineType Leased For UltraWAN interfaces set the connector type to either E1 Unstructured or T1 Unstructured using SETDefault path PATH CONNector E1_U or SETDefault path PATH CONNector T1_U 2 Set th...

Page 125: ...nectivity through the port Performing diagnostics on the port will reveal only that the port is down Configuring a RX to TX Loopback via the Command Line on the Ultra WAN CSU DSU Interface This sectio...

Page 126: ...rt will reveal only that the port is down 4 Enable the path using SETDefault path PATH ConnControl Enable Response to Loopback Assertions from Link Partner on Flex WAN Serial and Ultra WAN CSU DSU Int...

Page 127: ...ansmit side out to the central office switch Upon receipt of a loopback terminate message the PathBuilder switch displays terminating remote initiated loopback The Pathbuilder switch then terminates t...

Page 128: ...necessary deframing and framing framing and deframing applicable in T3 E3 mode use DS3Lpbk path PA Network2 3 An example of successful loopback output appears as follows 4 EnterpriseOS ds3lpbk 4 HSSI...

Page 129: ...server on the local Ethernet network Authorization to write to the TFTP server 160 MB of available disk space on the TFTP server The PathBuilder switch configured to dump to the TFTP server The proce...

Page 130: ...ent and enter the IP address associated with the Ethernet port of the PathBuilder switch b Return to the Dump Destination menu and select Server and enter the IP address associated with the TFTP serve...

Page 131: ...he type of file To display the MAC addresses follow these steps 1 At the Enterprise OS prompt enter SysInfo 2 Record the MAC address for port 1 when it is displayed You will use this number in the nex...

Page 132: ...To create the dump files for QuadWan modules follow these steps 1 On a UNIX TFTP server create two files with the names dmXXXXXX qw1 and dmXXXXXX qw2 where XXXXXX is the last six characters of the MA...

Page 133: ...dm06BA6A s08 touch dm06BA6A s09 touch dm06BA6A s10 touch dm06BA6A s11 2 Ensure that all users have permission to write to the target directory and filename To determine this on a UNIX system enter ls...

Page 134: ...at IP address 139 88 132 192 enter COpy a primary system 139 88 132 192 dump system 4 Verify that the file was transferred to the correct location on the TFTP server Verifying the Memory Dump Procedu...

Page 135: ...write of file dvlp tftpboot seema dm27F92A s01 to server 129 213 200 110 Beginning transfer 30721 done Dumping to file dvlp tftpboot seema dm27F92A s02 Station Address 08000227F92A Trying LAN L1 10Ba...

Page 136: ...A s07 Station Address 08000227F92A Trying LAN L1 10BaseT connection detected tftp write of file dvlp tftpboot seema dm27F92A s07 to server 129 213 200 110 Beginning transfer 30721 done Dumping to file...

Page 137: ...led on drive B Quad T1 WAN i o card present in PCI slot A Quad T1 WAN i o card present in PCI slot B Watchdog Timer test passed General purpose timer test passed RTC test passed Memory tests QUICK pas...

Page 138: ...138 APPENDIX E TROUBLESHOOTING...

Page 139: ...tware CD ROM See Upgrading Enterprise OS Software for more information If you have used the Upgrade Link Backup facility or bcmbackup you can flash load directly from your backup Simply configure your...

Page 140: ...L command allows you to configure the following settings 1 Client 2 Server 3 Gateway 4 Subnet Mask 5 Boot Filename 6 Port Selection 7 Baud Rate 8 Duplex Mode When addressing is configured using the CL...

Page 141: ...primary If you do not see boot ppc or if there is no primary directory contact technical support 5 To reboot the PathBuilder enter BT A primary Load Errors During the software loading process some ha...

Page 142: ...142 APPENDIX F RELOADING THE SYSTEM SOFTWARE...

Page 143: ...nector configuration when initially configuring or reconfiguring the model S590 S598 or S599 PathBuilder switch This appendix provides templates to assist in this configuration The commands provided i...

Page 144: ...r E1_Unstructured SETDefault 4A PAth LineCoding HDB3 SETDefault 4A PAth LineDistance SH7 SETDefault 4A PAth CLock External Path level path parameter configuration The following parameters may need to...

Page 145: ...e assigned by consulting the connector level path parameter documentation in the document Using the PathBuilder Switch SETDefault 4A PAth FrameMode E1_CRC4 SETDefault 4A PAth CONNector E1_Pri SETDefau...

Page 146: ...documentation in the document Using the PathBuilder Switch SETDefault 4A PAth FrameMode E1_CRC4 SETDefault 4A PAth CONNector E1_Channelized SETDefault 4A PAth LineCoding HDB3 SETDefault 4A PAth LineDi...

Page 147: ...PA ChannelMap 26 ADD 4A 27 PA ChannelMap 27 ADD 4A 28 PA ChannelMap 28 ADD 4A 29 PA ChannelMap 29 ADD 4A 30 PA ChannelMap 30 ADD 4A 31 PA ChannelMap 31 ChannelBaud This parameter specifies the baud r...

Page 148: ...ettings based on your specific environment topology ChannelMap This parameter specifies the timeslots i e channels associated with the specified path Default setting is for path 4A 1 to map to all 24...

Page 149: ...LineDistance LH1 SETDefault 4A PAth CLock External Path level path parameter configuration The following parameters may need to be changed from their default settings based on your specific environme...

Page 150: ...t 4A PAth CONNector T1_Channelized SETDefault 4A PAth LineCoding B8ZS SETDefault 4A PAth LineDistance LH1 SETDefault 4A PAth CLock External Path level path parameter configuration The following parame...

Page 151: ...mples on changing the ChannelBaud parameter setting are SETDefault 4A 1 PAth ChannelBaud CB56K SETDefault 4A 22 PAth ChannelBaud CB56K Enable Connector SETDefault 4A PAth ConnControl Enable Example 7...

Page 152: ...tting is for path 4A 1 to map to all 31 timeslots 1 through 31 on connector 4A 4B 1 to map to all 31 timeslots on connector 4B etc If all timeslots will not be used this parameter setting will need to...

Page 153: ...s are only typical example settings Your network specific settings need to be assigned by consulting the connector level path parameter documentation in the document Using the PathBuilder Switch SETDe...

Page 154: ...or delete the according references in the Instance Group command For example to include only connectors 4A and 4C the commands would look like the following Add SYS InstanceGRoup E1CHAN 4A 4C PAth Ad...

Page 155: ...CHAN19 4A 19 4B 19 4C 19 4D 19 PAth Add SYS InstanceGroup E1CHAN20 4A 20 4B 20 4C 20 4D 20 PAth Add SYS InstanceGroup E1CHAN21 4A 21 4B 21 4C 21 4D 21 PAth Add SYS InstanceGroup E1CHAN22 4A 22 4B 22 4...

Page 156: ...annelMap 14 ADD E1CHAN15 PA ChannelMap 15 ADD E1CHAN16 PA ChannelMap 16 ADD E1CHAN17 PA ChannelMap 17 ADD E1CHAN18 PA ChannelMap 18 ADD E1CHAN19 PA ChannelMap 19 ADD E1CHAN20 PA ChannelMap 20 ADD E1CH...

Page 157: ...dd SYS InstanceGRoup T1FATPA 4A 1 4B 1 4C 1 4D 1 PAth Connector level path parameter configuration The following parameter settings are only typical example settings Your network specific settings nee...

Page 158: ...p 21 22 23 24 SETDefault T1FATPA PAth Control Enable Example 11 ULTRAWAN CONNECTOR CONFIGURATION FILE T1 PRI TEMPLATE HOW TO CONFIGURE MULTIPLE CONNECTORS SIMULTANEOUSLY This example shows how to conf...

Page 159: ...ttings based on your specific environment topology LocalDialNo If you want outbound calls to provide a calling phone number you will need to set this parameter for each path that will support outbound...

Page 160: ...ernal Enable Connectors SETDefault T1CHAN PAth ConnControl Enable Add Instance Groups to cover paths on all 4 UltraWAN connectors Note T1CHANx is short for T1 leased CHANNelized path x Add SYS Instanc...

Page 161: ...logy ChannelMap This parameter specifies the timeslots i e channels associated with each specific path Default setting is no timeslots assigned so that deletions are not required Most likely the times...

Page 162: ...e channel mapped to the specified path Default setting is CB64K 64kbits sec This setting can be changed to CB56K 56kbits sec for leased line paths that require 56kbit sec operation Some examples on c...

Page 163: ...nfiguration when initially configuring or reconfiguring the model S574 or S578 PathBuilder switch This appendix provides templates to assist in this configuration The commands provided in these templa...

Page 164: ...501_1 setd v1 IP NETaddr 198 18 1 1 setd v2 IP NETaddr 198 19 1 1 setd IP CONTrol ROute setd v1 v2 RIPip CONTrol TAlk Listen Example 2 TokenRing LAN Emulation Configuration The configuration is for 2...

Page 165: ...This configuration is for a PVC configured between SCORE ATM and switch SCORE ATM add v1 PORT VirtualPort 3 mpatm add v1 ATM pvc 1 1 101 llc 7 setd v1 IP NETaddr 198 18 1 1 add IP addr 198 18 1 2 2 se...

Page 166: ...166 APPENDIX H COMPLETING THE ATM CONFIGURATION...

Page 167: ...uilder switch The third section lists the new path parameters Connector and Path Level Command Syntax Connector level path parameters differ from other path parameters in the level of impact on the sy...

Page 168: ...onnector configurations on the Ultra WAN CSU DSU connectors is the same as as the multiple path syntax specifically 4m where m a b c or d and indicates the connector Connector level path parameters st...

Page 169: ...Internal is for test purposes or in rare system topologies where the Ultra WAN CSU DSU connector needs to source the system clock When Internal is selected the transmit clock is derived from an onboar...

Page 170: ...nal Path 3b ConnControl Enable ConnControl Syntax SETDefault path PAth ConnControl Enabled Disabled SHow path PAth ConnCONTrol SHowDefault path PAth ConnControl Default Disabled Description The ConnCo...

Page 171: ...00000 00000 00000 00000 00000 00000 CRC 00900 00900 00900 00900 00900 00900 00900 00900 00900 FERR 00900 00900 00900 00900 00900 00900 00900 00900 00900 BPV 00000 00000 00000 00000 00000 00000 00000 0...

Page 172: ...CD Carrier Detect LED GREEN None of ALOS LOS or RLOF active This LED is GREEN when frame synchronization to an E1 or T1 frame pattern is present Alarm Yellow Alarm LED SOLID YELLOW RYEL RMYEL or RAIS...

Page 173: ...an take effect a SETDefault path PATH ConnControl Enable command needs to be issued on the corresponding connector Values LineDistance Syntax SETDefault path PAth TILineDistance LH1 LH2 LH3 LH4 SH1 SH...

Page 174: ...ld be used for E1 connectors Before changes to this parameter can take effect a SETDefault path PAth ConnCONTrol Enable command needs to be issued on the corresponding connector SwitchType Syntax SETD...

Page 175: ...0010 CSS 00020 LOFC 00010 EFS 00245M LAST 24 HOURS STATISTICS IN 15 MINUTE SAMPLES 00 15 00 30 00 45 01 00 01 15 01 30 01 45 02 00 02 15 ES 00000 00000 00000 00000 00000 00000 00000 00000 00000 SES 00...

Page 176: ...evel configuration and status commands applicable to Ultra WAN CSU DSU connectors on a model S590 PathBuilder switch Flush Syntax FLUSH path PAth ConnCounters Description This command resets all of th...

Page 177: ...ELete path PAth ChannelMap channel numbers with commas SHow path PAth ChannelMap SHowDefault path PAth ChannelMap Default Varies depending on connector values E1_U T1_U All timeslots allocated to x 1...

Page 178: ...178 APPENDIX I COMMANDS AND PARAMETERS FOR ULTRA WAN CSU DSU INTERFACES...

Page 179: ...01 Remote Line Loopback deactivation is supported via the in band framed 10 second duration patttern of 001 Remote Payload Loopback activation is supported on T1 ESF lines via the payload loopback act...

Page 180: ...ing is supported on T1ESF lines as described in section 9 4 of the ANSI T1 403 1995 standard Statistics are collected every second Statistics are reported via status MOPs on the FDL to the central off...

Page 181: ...e display is shown here CONNECTOR 4B TIME SINCE FLUSH REBOOT days hours mins secs 00 02 34 12 CUMULATIVE STATISTICS SINCE LAST FLUSHED OR REBOOTED ES 00001 SES 00019K UAS 00005 BES 00010 CSS 00020 LOF...

Page 182: ...cond A second in which more than 1 but less than 320 CRCs occured and a UAS see above has not occured CSS Controlled Slip Errored Second a second in which a CoFA Change of Frame Alignment occured LOFC...

Page 183: ...00 00000 00000 00000 00000 00000 00000 00000 00000 The statistics definitions are as follows ES Errored Second A second in which a OOF Out of Frame or CRC Cyclic Redundancy Check error occured and a U...

Page 184: ...ONITORING AND LOOPBACK SUPPORT ON ULTRAWAN CONNECTORS FLUSH Syntax FLUSH path PAth ConnCouNTers Description This command resets all of the ConnCouNTers statistics collection so that collection can beg...

Page 185: ...ce 78 C cables 100BASE TX 86 10BASE T 85 console 83 Ethernet 85 86 modem 84 PC 83 serial 90 terminal 84 WAN 105 cabling ATM connectors 32 Ethernet connectors 29 LAN connectors 29 serial connectors 30...

Page 186: ...d 55 cables 85 86 cabling standards 86 cabling the connector 29 configuring ports 55 duplex 55 fast 55 interface 15 ExDevType parameter 55 F fast Ethernet 55 Fault LED 116 117 LAN 116 serial 116 117 f...

Page 187: ...pply redundancy 33 power turning off 35 Power Fault LED 115 privilege level network manager 43 user 43 R rack mount installation 28 kit 26 RB command 114 Reboot command 114 recovering the software 140...

Page 188: ...owledgebase Web Services 77 3Com URL 77 bulletin board service 78 fax service 79 network suppliers 79 product repair 81 Telnet 40 terminal baud rate 44 configuration settings 35 connecting 34 Test LED...

Page 189: ...in connection or combination with the 3Com products including hardware software and firmware accurately exchange date data with the 3Com products with the exception of those products identified at 3Co...

Page 190: ...ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOS...

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