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I
NDEX
Numbers
2101 Basic Telephone 12
figure and features 16
2102 Business Telephone
figure and features 20
line status lights 24
programmable access buttons 23
3101 Basic Telephone
figure and features 26
line status lights 30
programmable access buttons 30
3102 Business Telephone
feature codes 67
figure and features 34
line status lights 39
programmable access buttons 38
3105 Attendant Console 41
creating labels 44
figure and features 43
overview 42
A
access buttons
2102 Business Telephone 23
3101 Basic Telephone 30
3102 Business Telephone 38
accessing the VCX User Interface 100
all calls (call forwarding)
set through VCX User interface 104
All Ports Busy message 123
answering a call 52
answering another user’s call 87
B
Barge In 89
bracket
1102, 2102, 2102-IR, security wall-mount 121
3101 and 3102, telephone support 117
bridging extensions
enabling 106
busy line (call forwarding)
set through VCX User interface 104
set with a feature code 85
C
call coverage
forwarding calls to 105
call fallback (call forwarding) 104
call forward
problems with 123
call forwarding
all calls 85, 104
busy line 85, 104
ring no answer 85, 104
setting up 104
call history
through the VCX User Interface 102
viewing 74
call park 86
call waiting 81
Caller ID
sending or blocking 76
caller ID
controlling 106
calling Hunt Group 94
calls
answering 52
answering a second call 52, 61
dialing a second call 60
dropping 56
forwarding to call coverage 105
forwarding using feature codes 84
forwarding using the VCX User interface 104
holding 60
making 52
missed 56
muting 62
parking 86
redialing 54
transferring 61
circular Hunt Group 94
Class of Service
overriding 55
cleaning telephones 122