Chapter 34 Troubleshooting
VSG1435-B101 Series User’s Guide
314
I cannot Telnet to the ZyXEL Device.
1
See the troubleshooting suggestions for
I cannot see or access the Login screen in
the web configurator.
Ignore the suggestions about your browser.
2
Check the service control settings for Telnet. See
Chapter 22 on page 269
.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
1
See the troubleshooting suggestions for
I cannot see or access the Login screen in
the web configurator.
Ignore the suggestions about your browser.
2
Check the service control settings for FTP. See
Chapter 22 on page 269
.
34.3 Internet Access
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See
Section 1.6 on page 29
and
Section 1.7 on page 30
.
2
Make sure you entered your ISP account information correctly in the
Network
Settings > Broadband
screen. These fields are case-sensitive, so make sure
[Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure that you enabled the
wireless LAN in the ZyXEL Device and your wireless client and that the wireless
settings in the wireless client are the same as the settings in the ZyXEL Device.
4
Disconnect all the cables from your device, and follow the directions in
Section 1.6
on page 29
again.
5
If the problem continues, contact your ISP.
Содержание VSG1435-B101 - V1.10
Страница 2: ......
Страница 8: ...Safety Warnings VSG1435 B101 Series User s Guide 8 ...
Страница 10: ...Contents Overview VSG1435 B101 Series User s Guide 10 ...
Страница 20: ...Table of Contents VSG1435 B101 Series User s Guide 20 ...
Страница 21: ...21 PART I User s Guide ...
Страница 22: ...22 ...
Страница 42: ...Chapter 2 The Web Configurator VSG1435 B101 Series User s Guide 42 ...
Страница 71: ...71 PART II Technical Reference ...
Страница 72: ...72 ...
Страница 78: ...Chapter 5 Network Map and Status Screens VSG1435 B101 Series User s Guide 78 ...
Страница 150: ...Chapter 8 Home Networking VSG1435 B101 Series User s Guide 150 ...
Страница 154: ...Chapter 9 Static Routing VSG1435 B101 Series User s Guide 154 ...
Страница 178: ...Chapter 11 Policy Forwarding VSG1435 B101 Series User s Guide 178 ...
Страница 196: ...Chapter 12 Network Address Translation NAT VSG1435 B101 Series User s Guide 196 ...
Страница 202: ...Chapter 13 Dynamic DNS Setup VSG1435 B101 Series User s Guide 202 ...
Страница 228: ...Chapter 16 Firewall VSG1435 B101 Series User s Guide 228 ...
Страница 234: ...Chapter 18 Parental Control VSG1435 B101 Series User s Guide 234 ...
Страница 282: ...Chapter 25 Traffic Status VSG1435 B101 Series User s Guide 282 ...
Страница 286: ...Chapter 26 IGMP Status VSG1435 B101 Series User s Guide 286 ...
Страница 294: ...Chapter 28 Remote Management VSG1435 B101 Series User s Guide 294 ...
Страница 298: ...Chapter 29 Time Settings VSG1435 B101 Series User s Guide 298 ...
Страница 302: ...Chapter 30 Logs Setting VSG1435 B101 Series User s Guide 302 ...
Страница 318: ...Chapter 34 Troubleshooting VSG1435 B101 Series User s Guide 318 ...
Страница 348: ...Appendix A Setting up Your Computer s IP Address VSG1435 B101 Series User s Guide 348 ...
Страница 358: ...Appendix B IP Addresses and Subnetting VSG1435 B101 Series User s Guide 358 ...
Страница 368: ...Appendix C Pop up Windows JavaScripts and Java Permissions VSG1435 B101 Series User s Guide 368 ...
Страница 384: ...Appendix D Wireless LANs VSG1435 B101 Series User s Guide 384 ...
Страница 412: ...Index VSG1435 B101 Series User s Guide 412 ...