Chapter 37 Troubleshooting
Nebula Mobile Router User’s Guide
312
I cannot connect to the Zyxel Device using FTP, Telnet, SSH, or Ping.
1
Telnet, SSH and Ping) to access the Zyxel Device.
2
Check the server
Port
number field for the web service in the
Maintenance
>
Remote Management
screen. You must use the same port number in order to use that web service for remote management.
3
Try the troubleshooting suggestions for
I cannot access the Web Configurator login screen.
Ignore the
suggestions about your browser.
37.4 Cellular Problems
The SIM card cannot be detected.
1
Disconnect the Zyxel Device from the power supply.
2
Remove the SIM card from its slot.
3
Clean the SIM card slot of any loose debris using compressed air.
4
Clean the gold connectors on the SIM card with a clean lint-free cloth.
5
Insert the SIM card into its slot and connect the Zyxel Device to the power supply to restart it.
I get an
Invalid
SIM card alert.
1
Make sure you have an active plan with your ISP.
2
Make sure that the Zyxel Device is in the coverage area of a cellular network.
I get a weak cellular signal.
1
Find the location of your nearest cellular base stations, then install the Zyxel Device towards the direction
of those sites. The nearest site or site with a direct line-of-sight is usually preferred.
Note: It is best to test towards more than one cellular site, as the nearest site / line-of-sight is
not always the best due to the terrain, interference, density of usage, and so on. All of
these factors influence the stability, availability and throughput of the link to the Zyxel
Device
.
Содержание LTE3301-PLUS
Страница 16: ...16 PART I User s Guide...
Страница 43: ...Chapter 3 Web Configurator Nebula Mobile Router User s Guide 43 Figure 31 Connection Status...
Страница 50: ...Chapter 3 Web Configurator Nebula Mobile Router User s Guide 50 Figure 36 Check Icons...
Страница 89: ...Nebula Mobile Router User s Guide 89 PART II Technical Reference...
Страница 165: ...Chapter 9 Home Networking Nebula Mobile Router User s Guide 165 Figure 99 Network Setting Home Networking LAN Setup...
Страница 267: ...Chapter 26 Cellular WAN Status Nebula Mobile Router User s Guide 267 Figure 176 System Monitor Cellular WAN Status...
Страница 284: ...Chapter 30 TR 069 Client Nebula Mobile Router User s Guide 284 Figure 187 Maintenance TR 069 Client...
Страница 293: ...Chapter 33 Log Setting Nebula Mobile Router User s Guide 293 Figure 190 Maintenance Log Setting...
Страница 361: ...Index Nebula Mobile Router User s Guide 361 Zyxel Nebula Control Center 18...