98
Problem
Possible causes
Possible solution
Echo or noise
Poor network link quality
on the part of your service
provider.
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
Poor local telephone line
quality.
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
Unable to
select certain
features
Your service provider does
not support these features,
or you have not applied for
services that provide these
features.
Contact your service
provider.
Cannot charge
the battery
The battery or battery
charger is damaged.
Contact the dealer.
The phone’s temperature is
below 32°F (0°C) or above
95°F (35°C).
Adjust the battery charging
environment to avoid
extremes of temperature.
Poor contact between the
phone and charger.
Check all connectors to
ensure that all connections
have been properly made.